My wife and I walked in last week, the young lady that worked there was just playing on her phone…read more Not a word of acknowledgement, nothing. As we walked around the store, it was almost as if we were invisible. I'm not one of those entitle a-holes. I've worked in retail when I was kid, is it that difficult to say hello or aloha? We will never, ever spend a dime in that place. Do better.

Nice shop. Service was fine, asked for assistance with their bags, didn't buy any since it wasn't…read morethe type I thought it was. Looks like they make good business, lots of customers. Across from Kenji Burger in Kilauea.

My 11 year old son and I took the 830am zip line trip with Ryker and Eli. They were both so…read morehelpful through all the logistics. They supported us through any nervousness. They shared facts about the ranch property. Both were absolutely lovely. We had a terrific time with them.

My wife and I took our two teenage daughters on the 3-hour zipline tour with Outfitters Kauai, and…read moreit was hands-down one of the best and safest family adventure experiences we've ever had. We'd never done anything like this before, but from the moment we arrived, the team made us feel completely at ease. During our tour, the guides mentioned that the same company that designs ski lifts across the country engineered their zip lines -- that alone boosted our confidence in the safety and professionalism of the entire setup. You can tell they take their safety protocols seriously, without sacrificing any of the fun. The tour includes five incredible zip lines with breathtaking views -- you're literally flying across the same backdrops used in movies like Jurassic Park and Indiana Jones. It's unreal. One of the highlights was the 25-foot-deep swimming hole, complete with a mini zip line that lets you zip and splash right into the water. Our daughters loved it, and honestly, so did we! A massive shoutout to our guides -- Julia, Zeek, and Ryker. They were fun, knowledgeable, and created a super positive, relaxed environment that made the entire experience unforgettable. If you're visiting Kauai and want something adventurous, beautiful, safe, and genuinely memorable, I highly recommend Outfitters Kauai. We'll be talking about this day for years.

The staff were so kind and helped me navigate the seas with snorkel gear, much appreciated and we…read morewill be back!

Outstanding shop, good customer service, good equipment, great location in Hanalei Bay.read more

Napali Kayak tours led myself, my wife and son on an amazing trip down the Napali coast with guide…read moreMitch!! It was the tour groups first trip of this season and the sea was rough but we went to unbelievable places highlighted by caves with waterfalls and the washing machine!! Unreal and made me feel so thankful to experience such amazing natural wonder! This trip was for intermediate or advanced paddlers only so know your level. Thank you Mitch and Josh!!

Never had anything but a great experience kayaking NaPali with this outfitter. Great guides and…read morecamping equipment for rent to stay overnight on the beaches along the coast. Chee hoo!

We had a wonderful experience with Kayak Kauai from start to finish. They were extremely…read morecommunicative and supportive during the booking process, answering all of our questions and making everything feel easy and stress-free. In particular, Micco was incredibly helpful and kind, making sure we felt comfortable and well taken care of. The tour itself was peaceful and absolutely beautiful. Paddling along the river was such a calm and scenic experience. We especially loved the winter paddle-only option--it was just right for me and my mom's needs and allowed us to fully enjoy the surroundings at a comfortable pace. This was a perfectly balanced, relaxing experience and one we truly appreciated. Highly recommend for anyone looking for a beautiful and well-organized kayaking experience.

Definitely had a wonderful and great learning experience with Kayak Kauai in December 2023! Steven…read morewas our tour guide and he did such an excellent job in teaching us how to kayak properly as well as going over all the safety rules and helping us out if we ran into trouble along the way. And he helped carry our sandwiches (which are included in the tour price) to the waterfall. We just had to do our part of carrying the drinks, cookie, and chips (also included in the tour price) in our dry bags. Steven also shared a lot of stories and cultural backgrounds about Wailua River and parts of the trail leading up to Secret Falls. We were provided with double-kayaks, and my partner and I were able to get through the somewhat rough stretch of Wailua River, though we often fell behind the others (haha!) but thankfully we did not flip over into the water! It's about 40-45 minutes in each direction and there is a designated section at the trailhead where we will leave our kayaks. Lots of other tour groups and those hiking and paddling independently! It had been a few years since kayaking a longer distance; the last time for me was Flat Island and Mokulua Islands in Kailua on Oahu in January 2017. As for the trail itself, yes it is muddy here and there and can be slippery. Therefore, it is best to use closed-toe water shoes and a hiking stick, as you will have to cross through at least 5 streams along the way and depending on the weather and other factors, the water level can get up to the knees or even waist-high and the currents can be strong too! The wet season is certainly a good time to see Uluwehi Falls (Secret Falls) at its finest! My oh my was it flowing! Lots of other people came to take a dip in the water, and eat their lunch nearby. Be aware, there are lots of feral chickens in the area so you really have to keep an eye on your food, otherwise they will literally steal it if you are not paying attention! When we got back to Kayak Kauai's main offices and store, we all had some delicious pineapple, and definitely much-needed after a long excursion! Overall, this is such a great experience and I would totally recommend it!

We booked this experience with less than 48 hours' notice, which was super convenient. The check-in…read moreprocess was quick and smooth--just arrive at your scheduled time, get ready, and head out. You pull your kayak (on wheels) to the launch site and push off from there; it's definitely doable. We opted to go without a guide and simply followed the provided map, which was very straightforward. However, in my opinion, the activity wasn't worth the price. Paddling two miles each way was pretty strenuous, especially with kids. The hike to Secret Falls was extremely muddy, particularly after rain, and we saw lots of people slipping and falling. It's not a huge problem, but you'll definitely want to plan for a shower afterwards. They do provide a large wet bag, but ours smelled strongly of body odor from repeated use without proper cleaning--definitely unpleasant. If I could do it over again, I would have canceled and just explored the state park on foot. For the amount of effort required, I felt the experience was overpriced.

We did the Guided Wailua River "Secret Fall" Adventure with Wailua Kayak & Canoe, and it was an…read moreabsolute blast! The scenery along the river and hike was stunning, and the whole experience felt like the perfect mix of adventure and relaxation. Our guide, Michael, really made the trip special. He shared so much interesting information about the river, the history of the area, the plants, and the wildlife--and kept us laughing the whole way with his endless supply of dad jokes (now upgraded with 10% more!). If you're looking for a unique way to experience the natural beauty of Kauai, this tour is it. Come for the adventure, stay for Michael's humor. Highly recommended!

Great day the river and ocean Helpful and knowledgeable …read more Good was great too. Safe

We've kayaked the river a few times now and it's always a fun time. Kayak Hanalei is great! They're…read moreright on the water so it's easy to park and launch. The staff is great...super friendly and helpful. Always bring the aloha! You can paddle up river or down river from launch...or both! I love spotting the freshwater turtles. They're all over if you keep your eyes peeled.

Amazing location and great boards for a day. they will help you get them on your car if you are…read moretaking them away and are super flexible and laid back! Helpful too.

Rented a couple paddleboards for a trip down the river. Very easy to find, and the boards were…read moregood quality. We had 2 adults and 2 kids (8 and 10), so rented 2 boards, since the kids couldn't really do much paddling themselves. It worked out perfect. The guy was very helpful to put the boards on the rental car, and they even let you borrow a couple rubber roof racks and straps. Was super easy and super fast. He did ask if we wanted a dry bag, but then never gave it to us. I also forgot about it until we got to the river. Parking at the river was a bit of a pain, but we did find a spot and hit the water. It was a great afternoon in Kauai and so good that there was also a destination to the waterfall. The waterfall was pretty cool, and this was a great excursion at a reasonable price. Give it a try and get a good workout!

Truly a 5 star rental experience!! I cant believe how easy and inexpensive it was to rent…read moresurfboards and paddle boards. The delivery on time and included everything we needed for a fun adventure teaching 5 year olds to surf in Hanalei bay. Talk about a dream Hawaii experience! When they picked up the boards the next day, we forgot a leash in our car and they were so kind and flexible. Honestly this is the only board rental company we will ever use on kauai!

KSR makes the rental process so simple. I texted Ann about a SUP board and she recommended one…read morebased on my experience and the location where I was staying (Hanalei). I had the board delivered within two hours and was surfing that day. She made some suggestions for other surf spots and also ncluded a kit to carry the board on my car if needed. Their rates are very competitive and they offer discounts for multiple boards and longer rental periods. I highly recommend renting from Ann and KSR! Mahalo Ann!

Somehow I ended up hear and no one was here! Great relaxing beach. Was a bit windy but fun to walk…read morearound. Waves looked crazy!

Please respect this beach. We come here every year since 1987 and have really seen some changes…read more Not all good. We love this beach and want it to be there on our next visit. No amenities. Be careful out there. Pack out your trash.