Purchased hearing aids here about two years ago. All-inclusive package for three years including…read morereplacement if needed and visits to adjust hearing aids. Now, all terms changed except the warranty. While still covered by the warranty, any visit to the office will be charged as an office visit, even if to address produce issues covered by warranty. $5,000 for hearing aids and now I'll be nickeled and dimed any time there is an issue? No thanks. I'll just buy OTC and manage on my own, thank you.

This review is long overdue. I have been looking for a reliable honest caring thorough audiologist…read morefor nearly a decade. My mom started her care in upstate NY from a stellar committed audiologist so the bar was high when finding her replacement. We spent a few years shifting from one to another office of pushy salespersons, cookie cutter service and shameless money grabbers. Then we found Suzanne Jackson at the Hearing and Balance Lab. She is patient, knowledgeable, thorough and personable. They have since undergone a few name changes and company ownerships ( most recently HearUSA, but the staff remains the same wonderful helpful conscientious staff. The insurance was always handled for us efficiently, honestly and professionally ( this is apparently , in my experience,, an epidemic problem in this field ) This year, with new ownership, I learned that they no longer take our insurance and we are needing to find a new reliable audiologist. This has been a true hardship. The struggle is real folks. Since leaving this office, We are back in the throws of money grabbing insurance frauds with relatively little concern for personal health service. Luckily, we appreciated and knew what we had while here with Suzanne. If you are here, count your blessings, and stay put. Hearing aid sales is off the charts sleazy business in the wrong hands. These folks are trustworthy and great at what they do.

You get what you pay for. Total Hearing has name brand, new technology hearing aids. They are run…read moreby degreed audiologists and are there FOR their clients. Conveniently located at Mockingbird and Abrams, and other locations, we drop by and have our hearing aids cleaned at any time and if there were to be a problem, (which we have had none in 5 years), they will give you a loaner pair while yours are sent out for service or your annual deep cleaning. Prices are reasonable and with the guarantee and warranty, well worth the cost. Yes, you can go "cheaper", but Livingston and Bell Tone, Sam's and Costco are NOT anything like the quality you get with a name like Oticon Hearing Aids, where the company puts people first. Hearing aids are a big investment so you don't want to go for the "bargain" price and compromise the most important thing--quality, reliability and most of all PERFORMANCE. Total Hearing has ALL your bases covered. Price range depends on the severity of your hearing crisis. We will continue to patronize Total Hearing as technology changes and our hearing needs progress through the years. You owe it to yourself to explore your options for where to purchase your hearing aids. Google the pros and cons of places like Sam's and Cosco. Do NOT go by what others say because everyone's hearing status is different. You may require a much advanced hearing aid from Sam's or Cosco, which would put you at the same price as Total Hearing. The range of cost will depend on the severity of your hearing loss. For that, I would recommend genuine, professional care, such as you will receive at Total Hearing.

We were traveling and had problems with our hearing aids and discovered Jamal at Total Hearing…read moreCenter. Jamal was able to repair our hearing aids and gave us great advice on how to care for them. Thanks Jamal

I recently had a scary "event" with my hearing. I got an appointment promptly (within a week of…read morecalling) with Dr. A. Lowery at Puget Sound ENT in Edmonds. Upon arrival, I was shown into a room to do a hearing test. The woman doing the test was very kind, patient with me and thorough. I then saw Dr. Lowrey. It didn't take her very long to figure out what my problem was, she listened very carefully to the symptoms I described and checked me thoroughly. She was a great listener. She was patient with me expressing my feelings (and fears) and diagnosed me, giving me the specific directions of what I could do to "fix" my problem. I was very satisfied with the entire office, their staff and my experience.

I left this visit disappointed. I scheduled with a specialty ENT practice expecting a more…read morecomprehensive evaluation for severe ear pain, pressure, hearing reduction, and recurring issues associated with flying. The PA may ultimately be correct that this is eustachian tube dysfunction and fluid that will take time to resolve, but I did not feel heard during the visit. When I asked about additional options, including imaging, tubes, or other interventions given my ongoing symptoms and upcoming travel, the discussion felt dismissive and at times patronizing rather than collaborative. The visit itself consisted primarily of earwax removal and a prescription, which left me feeling like I had not received the level of specialist consultation I expected from an ENT practice. I've since scheduled follow-up with one of the physicians and am hopeful for a more thorough discussion of both short-term management and longer-term prevention strategies.

New office staff is amazing. Kind, patient, makes you feel like family. Mandy up front is so sweet…read moreand Filipp, the specialist is very knowledgeable.

I had a very informative and professional hearing evaluation by Petur Gudmundsson in early March…read more2023 at their Alderwood Plaza location in Lynnwood, WA. Cynthia who works with Petur up front was amazing in her explanation of the process, expectations and follow-up (if any). She was very sweet and professional and made the entire experience very valuable and worthwhile. The last time I had a true formal hearing evaluation (as is true with many people), was back in grade school many years ago. So for me, this process was top notch and the communication both during the evaluation and follow-up afterwards from both Cynthia and Petur was very appreciated. I highly recommend this team for any potential individuals who are looking into a hearing evaluation and want a very informative and helpful experience. Thank you, Dennis

HSDC is great. The location can't be beaten; everyone is friendly and highly qualified.read more

I have been going to the Seattle Hearing speech center for over 60 years,…read morethis past two years their system for appointments is unbelievable tacky and discussing I have always the walk in which is not available and its to change a tube. You must make an appointment in order for someone to be there. Just to change a tube Sadly to say they need to close this place down. they need to stop paying the staff if they are not going to be there

AudioNova and their staff literally changed my life. After so much resistance I finally called…read moreHear.com and was recommended to have all of my tests and evaluation done there. They are amazing! My husband sat in the appointment with me and they took the time with me, and had no idea just HOW deaf I really was. They had the Hear.com hearing aids waiting for me when I was there, AND due to being on Medicare and Humana, I discovered I also qualified for a FREE pair! (Those are my backup hearing aids.) That was three years ago. I have popped in without appointments from time to time to get help and they ALWAYS have had someone to help me. Fast forward to this year, my right hearing aid (rechargable) battery life was decreasing. To make sure it wasn't the charger, (which is less expensive than a new battery) they gave me another charger to use to see if that was the problem before I needed to pay $350 for a new battery. When we determined it was, in fact, the battery, they were amazing! Without an appointment I still ran home, got my spare pair, because my prescription needed to be reprogrammed into them. Their audiologist not only helped me with that, but he also helped me download the Horizon app, and helped me with additional features I could adjust that I had no idea was available before! These people are the real deal. They are kind, understanding, they take the time with you, and they LISTEN. My hearing aids are incredible, and I can now hear a full spectrum of sounds that I didn't even realize I was missing!

Worst experience I ever had since seeing an Audiologist and wearing hearing aids. The audiologist…read morewas rude, gave me no information about my hearing test or the fact that I would have to change the brand of hearing aids I am wearing. Plus when I called to request information about the hearing aids her was recommending and I went to meet with him he did nothing but gaslight me, said he would check again on my Medicare plan and then never called me back. I would not recommend this company or this location to anyone.