AudioNova and their staff literally changed my life. After so much resistance I finally called Hear.com and was recommended to have all of my tests and evaluation done there.
They are amazing! My husband sat in the appointment with me and they took the time with me, and had no idea just HOW deaf I really was.
They had the Hear.com hearing aids waiting for me when I was there, AND due to being on Medicare and Humana, I discovered I also qualified for a FREE pair! (Those are my backup hearing aids.)
That was three years ago. I have popped in without appointments from time to time to get help and they ALWAYS have had someone to help me.
Fast forward to this year, my right hearing aid (rechargable) battery life was decreasing. To make sure it wasn't the charger, (which is less expensive than a new battery) they gave me another charger to use to see if that was the problem before I needed to pay $350 for a new battery. When we determined it was, in fact, the battery, they were amazing!
Without an appointment I still ran home, got my spare pair, because my prescription needed to be reprogrammed into them. Their audiologist not only helped me with that, but he also helped me download the Horizon app, and helped me with additional features I could adjust that I had no idea was available before!
These people are the real deal. They are kind, understanding, they take the time with you, and they LISTEN. My hearing aids are incredible, and I can now hear a full spectrum of sounds that I didn't even realize I was missing! read more