My son just got new hearing aids and he LOVES them. Staff helped us navigate insurance and we left…read moreowing ZERO dollars. Professional, kind, helpful.

We have had three sessions here for pediatric speech therapy for our son who has a speech delay. So…read morefar it's been okay. The front desk is super helpful and kind. As for the actual therapy I feel like sometimes they don't really tell us any real steps to help our child. They just play with him and then keep telling us everything takes time. Maybe that's just how speech therapy is I don't know but I was expecting more.

I had a disappointing experience due to a lack of transparency in billing. I was initially informed…read morethat the cost would be $35 per session, but later received a bill that was more than three times higher. This was never clearly communicated upfront. Clear and upfront pricing is essential for building trust with patients. I hope they improve their communication and billing practices to avoid similar issues for others.

Similar to many "pandemic babies" our toddler had a speech delay and limited socialization. My…read moredaughter was referred to Kindering's birth through three early intervention. Everyone there was been just wonderful. She has blossomed, and we are so proud of how far she has come. We had speech and play therapists come to our house weekly and we joined the co-op preschool, which is the highlight of my daughter's week (and everyone is excellent about COVID precautions). In co-op she learned to share toys with other children, follow directions in circle time, play at the gym, and try new snacks. They teachers are very patient, kind, and thoughtful and gave advice on not only speech exercises but behavior, managing tantrums, setting boundaries. In a society where teachers/therapists don't get enough credit, I wanted to say thanks to Theresa, Jen, Katherine, and Laura. Things such as making a personalized bedtime routine chart, wearing a princess dress for my princess obsessed daughter's birthday, and setting up her favorite toys mean a lot. My daughter has gone from whispering just "mama/dada" to using her voice and saying 10 word sentences / verb tenses so she is "graduating" (complete with a tiny cap/tassel and grown). This will make her transition to daycare/preschool much smoother, and I hope she will always love school like Kindering co-op. We will miss these teachers very much and are truly grateful for everything.

The appointment was easy to make. The online questionnaire wasn't always reliable to finish…read moreproperly. The initial assessment of skill sets is relatively thorough - motor, speech, and emotional. Based on this a worker can come to your home twice a month to help as well as offer classes if warranted. So far a positive experience.

Our speech therapist (Elizabeth) was super nice but sadly our sessions were a waste of time and…read moremoney (insurance did not cover the sessions). Our speech therapist spent time chatting with me about life. Which was nice but our sessions were short and I wanted help for my kids not a friend. The speech therapist read books and played games with my girls. They just went from game to game. That's it. I wish our speech therapist actually practiced pronouncing sounds and helped with correcting their speech. There was no work or help with speech. This was just very expensive play time. If passive learning worked then no one would need speech therapy. Only after I requested to cancel services, was there an offer to do drill based sessions. This is something that should have been discussed day 1. This was so frustrating because again what a waste. I hope this message reaches the therapists. Your services are expensive. Please do not waste our time and money.

They are my heroes! I have been cared for by the stellar team at Evergreen Speech and Hearing…read moreClinic for 12+ years. What prompts me to write a review today is an experience with the amazing Audiology Assistant, Kirsten Compton. Saturday morning, the receiver on my right hearing aid stopped working. All the buttons worked, as I could tell from the left side, but no sound came out on the right. Normally, I'd just call them Monday. But this is a Monday when I am leaving for a 3-week international trip. In desperation, I send an email to the clinic. Within a few hours, Kirsten calls me and 20 minutes later, I'm in the office on a Saturday and she replaces a faulty wire. Plus, she gives me backups to take with me on my travels. This above-and-beyond support typifies my experience over many years. With people like Kirsten and Dr. Limb, who listens and is a miracle worker at finding just the right adjustment to make my hearing aids be their most effective, I rely on their whole team. Even on an ordinary day, from the quality of care to the caring, upbeat vibe of the office, I highly recommend them.

Very helpful and go above and beyond to achieve what is needed. Mother's hearing aid battery box…read morewas lost at the hospital. Evergreen speech and hearing gave us a loaner to use until her new one came in.

Our son has been getting help from Jenni for more than two years now…read more Before finding Jenni, we tried several different speech therapists, but nothing really clicked. Our son would get bored easily, and the therapists didn't quite understand what he needed. But when we met Jenni, everything changed. Our son absolutely LOVES spending time with her - he literally thinks it's a fun playdate! He gets super excited on days when he gets to see her. Jenni's talent with kids is exceptional. Her play-based methods have been instrumental, as they allow therapy to unfold naturally without any sense of pressure. What truly sets Jenni apart is how knowledgeable she is about various aspects of physical and neurological development, leading to her holistic approach to therapy. She seamlessly incorporates activities that not only focus on speech but also enhance various cognitive functions and behavior growth. For instance, she cleverly integrates activities that boost his memory and simultaneously reinforce his ability to name pictures, or plays board games to teach him to take turns and regulate emotions while practicing speech. Since starting with Jenni, our son's vocabulary has expanded exponentially, and his pronunciation and ability to form sentences has remarkably improved. He now confidently communicates and is easily understood by family, friends, teachers, and peers at preschool. Even with all the improvement, we will continue sessions far into the future because she actively contributes to our son's overall development. What Jenni has done for our son is truly life changing, and we are forever thankful to her! We wholeheartedly recommend Jenni for anyone seeking exceptional support for their child's speech and overall development.

My son has worked with Jenni for speech therapy for close to 3 years now. Jenni is a very…read moreexperienced and patient speech therapist and her class is also fun so that my kid can stay in the room and focus. Over the time, we've seen significant improvement on my son's speech ability. Now he's able to communicate with his peers and us without any problems. This also helped him performing well academically in school. Jenni is also a very kind person to get along with. We had many pleasant conversations not related to the therapy too! We're so glad we've chosen Jenni as our therapist!

I came to Susan Cohn & Associates despondent, crestfallen, beleaguered (name your negative…read moreadjective - I was living it!) after a completely unproductive experience with my daughter's prior speech therapist. Out of a sense of obligation to my daughter, I reached out to Amy Svensson, who handled my cynical intake questions and comments like a champ. I appreciated Amy handling the intake process, as we were able to preserve objectivity ahead of our evaluation with our selected speech therapist, Cassie. After mentally deciding to try a new therapist "for a couple weeks", the results we had with Cassie were indisputable. After just a few sessions, I was able to get my daughter to attempt words that I would say - a perceived impossibility just weeks earlier. My daughter started her journey with Cassie saying only 15 words; a few months later, we are counting well into the hundreds. Speech therapy became a highlight of my daughter's week almost immediately after we started - it's become a true highlight of my week as well. As with many speech delays, the road ahead of us promises to be long, but I am confident of our continued progress thanks to Cassie and the team at Susan Cohn and Associates. If you are losing hope like I was, do yourself a favor and give Susan Cohn a call!

Do not go to this office…read more Referred by my son's primary care but after 2 weeks of back and forth, the office still can't clarify what our first visit will cost. They specifically told me to wait for a diagnosis code, then "forgot" to follow up. There is a total lack of clarity with the billing contact in their office. And then they insist we come in anyway so they can submit billing to the insurance and if it's not covered, it will just be one out of pocket visit cost. Sounds like they're out to make money, not help their patients- who in this case is a 3 year old. Frankly, they had more than 2 weeks to validate insurance coverage and are incompetent when it comes to communication. I mean, just pay out of pocket right? They'll figure it out later !

I recently went to have my hearing tested. I was glad to hear that right now it is up to me. The…read moremain thing I learned from Dr Cherri is that tinnitus is a sound coming from my brain. Hearing aids may or may not fix tinnitus and that was my main concern. I have decided to wait. But she said she said I would qualify but at this time it was up to me. I really appreciated her honesty and when I decide to get hearing aids I will go back to her.

Yes, I gave five stars with my first review and now, one. When they could not repair a problem with…read moreone hearing aid that malfunctioned, the manufacturer offered a generous price on a new set. $500 each is phenomenal but the only way I could get this price was to skirt insurance and go through HSC. However, that meant I would be charged a fitting fee set by the practice. I don't know about you but the numbers tell the story: $1000 for the hearing aids, $2200 for fitting fee. You do the math.

My child has recieved services via Children's Communication Corner for around a year. He has come…read moreso very far thanks to his wonderful therapist who knows how to challenge him in a positive way. She has been a huge part of the success that we see in him. His confidence is great, his social skills are emerging, his ability to relay his emotions & needs verbally while keeping calm is fantastic. He is proud of all of things he can now accomplish. I highly recommend this valuable business.

Extremely disorganized and unprofessional. We sent two of…read moreour children to Childrens Communication Corner for speech therapy. While the services were beneficial and progress was made, the experience was completely tainted by the lack of organization and unprofessional business practices. When we signed up for services, a discount was offered for having a second child receive services as well. We received services over a nine month period. We paid as went as insurance did not cover any of the sessions. Invoices or monthly statements were never provided and we simply asked them to charge our credit card as we went. About thirty days after we finished the sessions, we received a bill what appeared to be the final sessions. We did not dispute the bill and paid it. We later received another bill and took it as valid and sent them a check. A few weeks later, (now several months since we last received services)we received the check back with a note saying our account was paid in full and we did not owe any more money. Three months later I receive a call from "Pete" at my workplace who is calling to say our account is past due and we owe him $421 and if we don't pay right now he is sending us to collections. I proceeded to explain that his company returned our last payment to us with a statement saying the account was paid in full and that there must be a misunderstanding. He became very rude and beligerent and demanded payment immediately. From here things got worse. Pete harassed us continually. He said the therapist that provided the services did not bill us correctly, that she was not authorized to give an additional child discount and that he was going to reverse the discount and bill the full amounts. A month later he sent us invoices and statements indicating we owe them over $900 and demanded payment. He threatened collections throughout. We did not have anything in writing from them regarding the sibling discount, and as they did not provide on going invoices or statements we had nothing to argue his trumped up charges and invoices. We value our credit and do not want a fight with collections. We paid the $900 and will never do business with them again. Get everything in writing while they are trying to "sign you up" and demand invoices and statements. They are not the friendly "mom & pop" operation they claim to be.