Very happy so far with my experience at PT solutions. I went when it was a different facility, and…read morethey're doing just as good a job with the new name. Bethany is very experienced and has excellent advice and tricks for me for my physical therapy for my sore hips. Even after a week I feel like I'm making progress.

PT Solutions - Northgate. -1. Customer Service…read more -1. Terms of Use. -1. Management. +1. Scheduling & Local Staff +1. Ambience. Background. Earlier this year, I scheduled an appointment with the intent of recovering from an injury. On several occasions, I would call and confirm logistics like cost of care, availability, and other key information. Arriving well before the start of my appointment, I reviewed the paperwork and provided all requested information where it was relevant. However, upon reviewing the documentation, there was a concern about the terms of use, so I requested a copy of the T.O.U. Upon reviewing the TOU, I disputed a line-item and asked for an exception. The administrator didn't know what to do since I refused to sign. Complicating things, the physical trainer refused to provide any assistance because I had failed to sign the paperwork. After this, having already paid the evaluation fee, I requested a refund back to my credit card and was told this would be processed. I was also provided a business card associated with the manager. Returning home, I emailed the manager, who asked me to call a toll-free number. Calling the toll-free number redirects to an anonymous voicemail service. I left a message and a callback number. Speaking with someone about my experience, they indicated they could provide me a waiver after I filled out and consented to the terms of use. I countered by asking for a waiver upfront and the permission to strike the line-item from the agreement. Eventually, we resolved this issue, but there was the outstanding refund, which had not been processed. Truly after waiting a week, I contacted my bank and disputed the charge. As of today, the charge is still in progress, no doubt waiting for PT Solutions to confirm the dispute is correct. After contacting PT Solutions they stated it was against THEIR policy to refund back to the credit card. Instead, they would mail me a check. That's right. A credit card transaction isn't refunded back to the card. Instead, they require you to cash a check. Having spoken to both someone in their customer service department and someone in accounting, I have learned the following all without having received any care. 1. PT Solutions' local office isn't empowered to immediately resolved disputes. 2. PT Solutions' accounting department doesn't have your interests at heart, given they insist on sending a paper check instead of refunding the amount, if it was charged to a card. 3. PT Solutions sees you as a product and not a person. That is clear, after I saw a line-item in their terms of use which asked for permission to solicit you on their behalf for donations. Note, it requires providing your phone number to a third-party not employed or owned by PT Solutions. Overall thoughts. I cannot stress that I received no care from the physical trainers or certified assistants. My experience is purely based on what I went through before seeing anyone. I would advise you go elsewhere if you care about immediate dispute resolution and refunds. As always, your individual experiences will vary.

Doesn't get any better than this for parents of toddlers with speech delays.. RiteCare is…read moresponsored with funds raised by the Scottish Rite. Their services are FREE. They do ask for donations for their cause which are tax deductible,,,this is a non-profit organization. They have very skilled pathologists situated in a very family friendly environment. Their therapists not only know what they are doing, they are really good with kids. They also offer a parent education class for parents to apply the needed skills for the other 23 hours in the day when your child isn't at therapy. This really acts like a turbo boost to your chid's speaking capabilities. This is a very well run organization that really deserves the donations for its cause. You can see the results of their efforts. Can't say enough good things about them.

My son was 3 1/2 and was speech delay when I start going to Rite-care.He saw Jackie regularly from…read morelast 3 years and I can't say enough good things about his progress and how great Jackie is.Before we even met she addressed my million question/concerns with care and professionalism both via email and on the phone. She is warm and downtown earth and we started seeing improvement immediately and I think it's because Jackie knew exactly where and what would work best for him.After each session Jackie spent a lot of time letting me know what she and Haider work on,how is progress was coming along and what we could do at home to help him.I am so thankful from all her hard work on him with different games ,and always make the session full of fun that he never get bored .now he is 6 and very different boy where he was when we started ,before with pointing no speech and no interest .Last week was his last session with Jackie he graduated with outstanding work which he was so excited about it . I am so greatful of Ritecare of Washington and great speech therapy Jackie .I highly recommend rite care of Washington for family who can't effort to pay for speech therapy it's totally FREE of COST. Thanks Jackie .

Casey from Vlinder Communication Therapies has helped my daughter, Noelle so much! Honestly, it was…read moreAmazing for me to see how much Noelle's, behavior, listening, understanding and speaking abilities improved so greatly after she started seeing Casey once a week! We are truly grateful for having found such an excellent Speech Therapist! Thanks Again Casey!!

From the owner: Speech & Language, AAC, and communication-based behavior services for children with communication…read morechallenges

Tiffany was amazing. She helped us selflessly, when we (my Daughter and I) found ourselves in dire…read moreneed for a speech therapist who helps adult patients. Tiffany not only recommended an amazing therapist but spent substantial amount of time listening to us patiently and gently. She made us feel heard and I will forever be grateful for her compassion.

We feel so lucky that we first connected with Tiffany via the Boyer Clinic and then continued with…read moreher when she started her own practice. She is amazing and had an uncanny ability to connect with our son (now 4) who has autism. Not only does he adore her, but he has made a lot of progress and we believe much of this is attributed to Tiffany's skills as a therapist. Our son enjoyed his sessions with Tiffany and developed a strong connection with her, which was key in making progress. She has a wonderful way of interacting with our son at his level and always worked to make things fun and playful. We just moved from Seattle and are truly sad to have to say goodbye to Tiffany. We'll never forget the important role she played in our son's life. Thank you Tiffany!

Our son has a severe speech delay. We went to our pediatrician in the beginning of February for…read moreanother recommendation because he turned three and we needed to switch services.  Dr. **** recommended Blue Sky Speech Therapy with Mayra Tishkoff. Before the first appointment we handed over all of our insurance information over to Mayra and was told she was going to check with our provider if she is in network and if services were going to be covered. During our initial appointment Marya explained to us that my insurance does not cover developmental delay speech therapy.  She said she could not bill our insurance and continued to explain that she spoke with our insurance directly and they instructed her that speech was not covered on our specific plan. Mayra was charging us anywhere from $120-$130 for the 45 min session out of pocket. We we going from the beginning of February to the middle of April once a week (that was all we could afford out of pocket). She would continue to tell us on several occasions that Zed was very behind and that we should up the appointments if we could afford it. After our last appointment on April 10th, my wife, Jessica, came home from the speech appointment very upset because Myra had made a very big point to her that Zed was very behind and that it was crucial that we upped his appointments in order for him to get over his Apraxia. Being that it was unaffordable for us, this was a very upsetting situation.  Jessica immediately got on the phone with Aetna to verify that this was not covered under our plan. I was told by the representative that we are 100% covered and she is in network, no age restrictions or restrictions on number of appointments. I also called aetna and verified that there was no attempt to bill or inquiry Aetna by Blue Sky Speech Therapy. After receiving that information I immediately call Myra to tell her that we are covered and asked for an explanation. She told me that the person who handles told her this information. I gave her the benefit of the doubt and told her kindly if she could rip up the last 2 checks I had given her and start billing my insurance plus the previous visits so I can get refunded minus our deductible. She agreed and said she would do that immediately. This all occurred on April 10th. On April 12th I noticed that there had been two checks cashed on the 11th, the day after I spoke with her and made a big point about charging our insurance that we are indeed are covered. She told me she was ripping those checks up and would bill our insurance. I immediately called Myra at Blue Sky and there was no answer. I had to leave multiple voicemails with her and she finally called me back a few hours later. She explained to me that she "accidentally" cashed the checks. Gave her 2 stars because she was a decent therapist

The neuro I saw (3-4x) was more focused on suggested weight loss than anything else, including…read moredisease progression. That forced topic overtook every appointment and I did not appreciate it. The nursing staff, however, was very kind and helpful.

Dr. Gary Stobbe is a wonderful physician. He specializes in Multiple Sclerosis and TBI.read more

After nearly two months at this facility following my dad's heart surgery, I can honestly say we…read morecouldn't have asked for a better place for him to recover. From the moment he arrived, the staff made him feel welcome and cared for. The facility, itself, is a little on the older side, but the attention and kindness Dad received more than made up for it. The staff worked diligently on his strength and balance, and were equally attentive to making sure he was well-fed, comfortable, and never lacking for anything he needed. Every single person we encountered was warm, encouraging, and genuinely helpful. My dad's been in other rehab facilities before, but they were far from home & made regular visits quite a hardship for our family. Having a place of this caliber so close to us has meant everything. We're deeply grateful for the care he received, and if he ever needs this level of support again, we wouldn't hesitate to bring him back. Hopefully that day never comes -- but it's a real comfort knowing it's there if it does.

There are fancier places with better food but the care and friendship that the staff of Shoreline…read moreoffered my dad more than made up for this. It's down-to-earth, genuine people that make the difference.