I scheduled an appointment with Dr. DuBois after years of skin issues that I suspected were from a food intolerance. My primary care doctor, who is a wonderful person, but is always rushed, seems to sort of brush these issues off as just a part of life, which led to a search for more integrative whole person care. I live super close to this adorable little office, looked them up and realized that my insurance wouldn't cover them. I figured the potential payoff though was worth the out of pocket spend, so I booked anyway.
Their office manager, Taylor immediately reached out to discuss insurance and let me know this care appeared to be out of network, which I had expected but fully appreciated. She also offered to give me a super bill following the appointment so I could both attempt to receive reimbursement and use the spend while filing taxes.
The day of my appointment they reached out again with an estimated cost of services- which seemed to be because of the out of network care. Again, amazing transparency for a healthcare environment.
My appointment felt very much like a meeting with an old friend. Dr. Dubois listened, was incredibly kind and knowledgeable, and when tests were needed, she covered the cost of these tests up front and asked about budgeting and timing for them if they were not currently a doable amount. I cannot imagine they could have been any more flexible and kind, and even knowing with 100% certainty my care was out of network and would be more expensive than seeing my PCP I would absolutely book this again.
I'd give 6 stars if I could. If you're looking for a healthcare environment where you're respected, given plenty of time to ask questions, express concerns, and pick the brain of a professional, look no further. read more