I was referred to the clinic from my primary Dr. to have a biopsy on several lumps that appeared on…read moremy neck (likely angry lymph nodes). I had to wait for a consult until Nov 10th, 2022, which was another 5-minute appt. to confirm "yes" biopsy as next step. I then had to wait until Dec 15th for the actual biopsy. Totally get that medical facilities are busy. However, I was told I would get results within 5-7 days, yet it is now Jan 10th, 2023, and I have yet to receive a call. I've called multiple times and have had to leave a message each time. Still no call back. Very frustrating especially given the anxiety about cancer or some other cause that should be treated. So, if you are concerned about a situation I don't recommend going to this clinic.

I was very pleased with Dr. k. He was knowledgeable and caring. He told me what the problem was…read moreand gave me a very simple solution and offered follow up if my problem wasn't fixed.

while visiting my son (i'm a first time user from out of state) i needed help to get my new hearing…read moreaids ti work properly. Angel cleaned my aids (& showed me how to) while putting me at ease. really appreciated the info 'cause now i will be able to hear before i get home thanks to Angel!

Angelina of Angel Ear is very open and transparent. Through Humana, I purchased hearing aids from…read moreTruHearing in Las Vegas. The Vegas office did not do a good job and Angelina corrected everything and arranged with TruHearing to substitute the top of the line. I could not be happier with the professionalism and care with Angel's Ear, highly recommend.

HSDC is great. The location can't be beaten; everyone is friendly and highly qualified.read more

I have been going to the Seattle Hearing speech center for over 60 years,…read morethis past two years their system for appointments is unbelievable tacky and discussing I have always the walk in which is not available and its to change a tube. You must make an appointment in order for someone to be there. Just to change a tube Sadly to say they need to close this place down. they need to stop paying the staff if they are not going to be there

My daughter has been receiving speech therapy once a week for an about a month and her diction and…read morepronunciation of words are more concise and clear. Our daughter has a big personality, yet even at the age of 3 I could noticeably tell she was struggling to pronounce words with beginning with GR and she was holding herself back by shying away from speaking. I contacted her a pediatrician whom after a check up sent a referral to Speech for Success. From start to finish my experience as a parent working with Speech for Success has been extremely wonderful. The therapist and office staff are all really courteous and helpful. I greatly appreciate how her therapist gives my husband and I tools to assist her home for positive reinforcement. My sweet girl enjoys her therapy session with Ms. Zara, and is actively speaking up more (yay!) A few things that helped my process run smoothly was I called around to multiple speech therapy groups, to verify insurance acceptance and new patient intake availability PRIOR to her appointment with her pediatrician (as you will need a pediatric referral.) Once I narrowed down a group, I gave that group to her pediatrician to send the referral too. Within 24 hrs I contacted the center to introduce myself, let them a referral was sent by her pediatrician, and asked what steps if anything I needed to do while waiting for the office staff to overview her referral. Once her referral was pulled the office contacted me to schedule an appointment and sent a link to a portal, and completed all the tasks within the portal before the day of appointment. Within less than two weeks my daughter had her first assessment, was given a speech treatment plan, and her weekly therapy sessions started that following week.

I had the absolute privilege of working with Susie Hernandez, and I can't overstate the impact she…read morehad on my son. From the very beginning, she was able to connect with him in a way that I've never seen with any therapist, counselor or teacher. He would light up whenever he knew he had a session coming, and he'd often ask me, "is it almost time to see Ms. Susie again?" What made Susie so special is her ability to truly see him. She understood him on a deeper level. He once told me, with a smile, "she always seems to know what I'm thinking," and that kind of connection is priceless to see as a parent. Susie brought immense heart, compassion, and conviction into every single session. She gave Everett a sense of trust, confidence, and joy that he will carry with him moving forward. The care she provided came from who she is as a person. We are so grateful for the time Everett had with her. She left a lasting mark on his growth and on our hearts.

Purchased hearing aids here about two years ago. All-inclusive package for three years including…read morereplacement if needed and visits to adjust hearing aids. Now, all terms changed except the warranty. While still covered by the warranty, any visit to the office will be charged as an office visit, even if to address produce issues covered by warranty. $5,000 for hearing aids and now I'll be nickeled and dimed any time there is an issue? No thanks. I'll just buy OTC and manage on my own, thank you.

This review is long overdue. I have been looking for a reliable honest caring thorough audiologist…read morefor nearly a decade. My mom started her care in upstate NY from a stellar committed audiologist so the bar was high when finding her replacement. We spent a few years shifting from one to another office of pushy salespersons, cookie cutter service and shameless money grabbers. Then we found Suzanne Jackson at the Hearing and Balance Lab. She is patient, knowledgeable, thorough and personable. They have since undergone a few name changes and company ownerships ( most recently HearUSA, but the staff remains the same wonderful helpful conscientious staff. The insurance was always handled for us efficiently, honestly and professionally ( this is apparently , in my experience,, an epidemic problem in this field ) This year, with new ownership, I learned that they no longer take our insurance and we are needing to find a new reliable audiologist. This has been a true hardship. The struggle is real folks. Since leaving this office, We are back in the throws of money grabbing insurance frauds with relatively little concern for personal health service. Luckily, we appreciated and knew what we had while here with Suzanne. If you are here, count your blessings, and stay put. Hearing aid sales is off the charts sleazy business in the wrong hands. These folks are trustworthy and great at what they do.