They spend the time exploring and resolving any hearing issues you have. They are very friendly…read moreand patient. I recommend them, they are truly professional and comfortable to work with.

You get what you pay for. Total Hearing has name brand, new technology hearing aids. They are run…read moreby degreed audiologists and are there FOR their clients. Conveniently located at Mockingbird and Abrams, and other locations, we drop by and have our hearing aids cleaned at any time and if there were to be a problem, (which we have had none in 5 years), they will give you a loaner pair while yours are sent out for service or your annual deep cleaning. Prices are reasonable and with the guarantee and warranty, well worth the cost. Yes, you can go "cheaper", but Livingston and Bell Tone, Sam's and Costco are NOT anything like the quality you get with a name like Oticon Hearing Aids, where the company puts people first. Hearing aids are a big investment so you don't want to go for the "bargain" price and compromise the most important thing--quality, reliability and most of all PERFORMANCE. Total Hearing has ALL your bases covered. Price range depends on the severity of your hearing crisis. We will continue to patronize Total Hearing as technology changes and our hearing needs progress through the years. You owe it to yourself to explore your options for where to purchase your hearing aids. Google the pros and cons of places like Sam's and Cosco. Do NOT go by what others say because everyone's hearing status is different. You may require a much advanced hearing aid from Sam's or Cosco, which would put you at the same price as Total Hearing. The range of cost will depend on the severity of your hearing loss. For that, I would recommend genuine, professional care, such as you will receive at Total Hearing.

I recently had a scary "event" with my hearing. I got an appointment promptly (within a week of…read morecalling) with Dr. A. Lowery at Puget Sound ENT in Edmonds. Upon arrival, I was shown into a room to do a hearing test. The woman doing the test was very kind, patient with me and thorough. I then saw Dr. Lowrey. It didn't take her very long to figure out what my problem was, she listened very carefully to the symptoms I described and checked me thoroughly. She was a great listener. She was patient with me expressing my feelings (and fears) and diagnosed me, giving me the specific directions of what I could do to "fix" my problem. I was very satisfied with the entire office, their staff and my experience.

I left this visit disappointed. I scheduled with a specialty ENT practice expecting a more…read morecomprehensive evaluation for severe ear pain, pressure, hearing reduction, and recurring issues associated with flying. The PA may ultimately be correct that this is eustachian tube dysfunction and fluid that will take time to resolve, but I did not feel heard during the visit. When I asked about additional options, including imaging, tubes, or other interventions given my ongoing symptoms and upcoming travel, the discussion felt dismissive and at times patronizing rather than collaborative. The visit itself consisted primarily of earwax removal and a prescription, which left me feeling like I had not received the level of specialist consultation I expected from an ENT practice. I've since scheduled follow-up with one of the physicians and am hopeful for a more thorough discussion of both short-term management and longer-term prevention strategies.

My hearing aids stopped working so I called and the lady said to bring them in in the next 45…read moreminutes and she would look at them. She took them in back and in 10 minutes I had perfectly working aids! She even changed the cones, wax guards and retention wires all for NO CHARGE! I highly recommend this place of business!

I made an appointment and arrived early for it . The man didn't even have the courtesy to show up…read more Ray Ault. You are a huge disappointment. This is a service industry and you failed. I drove all the way to your office from Mukilteo ..... Figure things out before you make an agreement to help someone.

AudioNova and their staff literally changed my life. After so much resistance I finally called…read moreHear.com and was recommended to have all of my tests and evaluation done there. They are amazing! My husband sat in the appointment with me and they took the time with me, and had no idea just HOW deaf I really was. They had the Hear.com hearing aids waiting for me when I was there, AND due to being on Medicare and Humana, I discovered I also qualified for a FREE pair! (Those are my backup hearing aids.) That was three years ago. I have popped in without appointments from time to time to get help and they ALWAYS have had someone to help me. Fast forward to this year, my right hearing aid (rechargable) battery life was decreasing. To make sure it wasn't the charger, (which is less expensive than a new battery) they gave me another charger to use to see if that was the problem before I needed to pay $350 for a new battery. When we determined it was, in fact, the battery, they were amazing! Without an appointment I still ran home, got my spare pair, because my prescription needed to be reprogrammed into them. Their audiologist not only helped me with that, but he also helped me download the Horizon app, and helped me with additional features I could adjust that I had no idea was available before! These people are the real deal. They are kind, understanding, they take the time with you, and they LISTEN. My hearing aids are incredible, and I can now hear a full spectrum of sounds that I didn't even realize I was missing!

Worst experience I ever had since seeing an Audiologist and wearing hearing aids. The audiologist…read morewas rude, gave me no information about my hearing test or the fact that I would have to change the brand of hearing aids I am wearing. Plus when I called to request information about the hearing aids her was recommending and I went to meet with him he did nothing but gaslight me, said he would check again on my Medicare plan and then never called me back. I would not recommend this company or this location to anyone.

Always professional, prompt and welcoming! They respond quickly and the communication between the…read morestaff is efficient (and they seem to genuinely enjoy working together!). This teamworks makes appointments streamlined and smooth in meeting patient needs. This was a new area of health care for me and my partner. The initial consult provided great explanations and took time to help us understand the issues. They always explained our options and clarified insurance coverages clearly. They never pressured us to upgrade or make additional purchases. Thank you NWH&T!

I absolutely adore Northwest Hearing and Tinnitus! I go in for regular hearing aid maintenance, and…read morethey are always friendly, efficient, and on top of it. Not only are they easy to reach, but they schedule phone calls to patients so that you get in when you need to. The process for getting a hearing aid is simple, (hearing test, go over results, order the hearing aid) and most adjustments to it can be done to it remotely. They also gave me a little gift to celebrate my first one! Needless to say, I won't be going anywhere else for an audiologist!

Real help for Misophonia and Hyperacusis. My teenage daughter is finishing up her treatment at PAC…read moreAudiology for both Misophonia and Hyperacusis. We are very grateful to Anna Mamiya and the team at PAC for helping our daughter! Her condition made everyday life for her very stressful and painful. It impacted pretty much every aspect of her life and determined what we could do as a family. We are now able to eat dinner as a family again and go out in public to loud spaces - like the mall, Costco, etc. School has become much easier. The treatment does not cure misophonia, but it does teach her brain that the trigger sounds are not something that it needs to react strongly to and get away from. Yes, chewing sounds will always be annoying, but there is no strong emotional response anymore. I highly recommend anyone dealing with misophonia or hyperacusis to have a consultation with Anna Mamiya. She explains the science behind the treatment and what can be achieved. It all lined up with what I had already learned about the conditions so it made sense to have my daughter get the treatment. I am so glad we did! Life is so much easier now for her and us!

Dr Maimaya is the second audiologist I've used. I had no point of reference for the first folks and…read moredidn't realize what I was missing. She was incredibly thorough and took time to explain to me what she was doing and what my results meant. I didn't feel rushed and felt like my options were clearly explained. The craziest thing is that when I went to pick up my new hearing aids, she forgot to give me the cable for the charger. I didn't realize this until she showed up at my house that evening to drop it off. That's someone who takes their responsibilities seriously and cares about their patients. Follow ups have been super helpful in adjusting the aids to my needs. Highly recommended.

If you have severe hearing loss, severe to profound you're better off going to a doctor of…read moreaudiology or doctors of ear nose and throat otolaryngologist much better service and expertise. Costco price is the only good thing going for them on this situation

The short version: Do NOT get hearing aids via Optum/Polyclinic. Go to Costco's hearing services!…read more Here are the gruesome details: I had hearing tests in 2019 and 2022 (at the Madison location of Polyclinic's audiology department) that showed a decrease in my hearing over that time, and I was prescribed Phonak hearing aids in 2022. I paid approximately $4000 for the recommended aids. The charger failed after a few weeks, and was replaced as still under warranty. I returned again to audiology to say that the hearing aids were providing volume, but not clarity. Dr. Livingstone made a few adjustments, and then asked whether I could hear her clearly. I could, but we were in a sound-proof room and she was standing right in front of me. I continued to have issues with clarity, and also tried to get online help from Phonak. As a first-time user of hearing aids, I did not know what I should expect from the aids or audiologist. At the recommendation of a friend, I went to Costco's hearing services. Here's the experience there, and its contrast to Polyclinic/Optum: The Costco audiologist spent an hour testing my hearing--twice as long and with more detailed tests than at Polyclinic. The audiologist also checked rhe hearing aids I'd gotten at Polyclinic: She showed me a method of cleaning the aids that I had NOT been shown at Polyclinic She found that the left aid had failed entirel. Given my hearing tests, she was surprised that I was given the Phonak aids. She thought perhaps my hearing had gotten much worse since 2022, but when we looked at my 2022 hearing test, this was not the case. She said that the Phonak speakers had two little power for my hearing loss, and she thought that the in-ear tips were not the best choice. The Costco audiologist suggested different aids (after making sure I didn't want to return to Polyclinic to try again, instead off purchasing new aids from Costco--but after 2 years of frustration, I was ready to try new aids). She recommended some aids, and had me try a demo set that she adjusted on the spot to my hearing. This included walking out of the soundproof room into the noisy environment of the Costco warehouse, and making more adjustments to be sure that these aids would work for me. Less than a week later, my new aids had arrived and I returned for a fitting. The audiologist spent more than an hour on this fitting, making more precise adjustments to the aids, as well as all the pairings and settings needed for the phone app. This was, again, more than twice as long and with much greater detail than my fitting at Polyclinic. The Costco audiologist automatically booked me for another follow-up after I will have worn the aids for about 10 days, so that I can report any issues, ask questions and get further adjustments. At Polyclinic, after the fitting, I was simply told to "make an appointment if you have any problems. THE DIFFERENCE is almost indescribable: My ability to hear and understand conversations, the TV and more is orders of magnitude better. The phone app for the new aids is very effective and user friendly (the app for the aids from Polyclinic was glitchy, often would not connect with my aids, and it was difficult to get online help). The aids from Costco were half the price of what I paid at Polyclinic. In short, I got radically better service and improved hearing via Costco--at half the price. At Polyclinic, I paid thousands for aids that never gave good hearing clarity, whose charger failed within weeks, and with one aid that failed within 2 years (after the warranty had expired). I wish I had known in 2022 that I could do much better than what I was getting.

I was at A-Plus Hearing Aid Center today for a quarterly cleaning of my hearing aids and an annual…read morehearing test. Andrea is such a great person to work with. She took care of everything and adjusted the volume in my right ear. I highly recommend A-Plus Hearing Aid Center if you need hearing aids. The entire staff is wonderful.

Mark Adams and everyone at A-Plus are amazing. Mark is the kindest most understanding and…read moresupportive person I've ever met. He helped me many years ago and I will never be able to thank him enough!

BEWARE! I purchased the top level Oticon Mor 1 hearing aid HERE using my Medicare advantage plan…read morealong with an addition $2000 about about 3 years ago. I moved state out of state and called them to see if I could get my hearing aids updated remotely, which is a Service Oticon offers. The receptionist after conferring with an audiologist, let me know that I didn't actually buy my hearing aids from them (even though my hearing test and pickup and payment was all physically made at this address) and was completely adverse to assisting me in anyway other than referring me to Oticon and Nations hearing. I suggest extreme caution prior to my buying anything at this location.

I brought in a dementia patient I have been recently working with and was just astonished at the…read moreexpert care we received, and with such kindness. Financially this is the only place to go so it is worth a considerable drive even to get here. This is a small personable business and it brings back memories of days before giant buildings and endless waits. Highest recommendation possible!