The doctor may be great, but the office staff is a nightmare! Expect to be yelled at and texted in…read moreCAPS. (which they defend as emphasis not yelling) Confusion on appointment and never actually confirmed nor insurance checked before procedure. Happy to pay their $150 charge to never step foot in that office again. We let the referring ortho know our experience since they referred to this horrible office! Here is my apology to the doctor as suggested by rude staff before she hung up on me; I am sorry I did not cancel this appointment as I would never support a physician that employee's rude staff. Additional comment added: I hope that the 150 dollar missed appointment fee sent can go to customer care training for your staff. While I completely understand the liability of patient for a missed appointment, no patient should ever have to tolerate being treated that way in a medical environment. Thankful to our Ortho for recommending a more professional option.

Excellent from the first phone call through the postop. My son saw Dr. Sanz for 3 wisdom teeth…read moreextractions, and the staff and dr were very thorough and caring and we had a very good experience for a dreaded procedure, lol. I would highly recommend them to anyone.

I was fortunate enough to see Dr Tsang this morning. My first experience with this practice and I…read morefelt comfortable right from the start. Noel took me back and was very professional and personable. Dr Tsang had an easygoing approach and put me at ease from the start. Everything regarding my gum recession was completely explained. Afterwards the front office was helpful with billing information.

I got another cleaning done. They are the best! Each time I come my anxiety lessens. I still need…read morenitrous. The entire staff are so welcoming and like family! One and only place I trust completely! If you knew my fear that is saying something! I actually like coming in to see them!

The friendliest office staff. Dr. Amro was excellent so was his assistant…read more Took me in on the same day for a root canal.

Recently had my second Dental implant finished and once again they were amazing. The dentist made…read moreme aware of everything that would be done and ensured I experienced no pain. So professional and really cared about me as their patient. The front desk was professional and friendly. Explaining the bill, etc.

I had my teeth cleaning done yesterday. Melissa did a great…read morejob and I'd recommend her. Dr Chan's office personnel is professional and very welcoming. In the past Dr. Chan has a wonderful job with the various procedures I've had, crowns, implants and cavities filled.

Our family has been going to Dr. Chan's dental office for over 10 years, and we've always had a…read moregreat experience. The front desk team is warm, welcoming, and very attentive. We highly recommend the hygienist, Dr. Lindsy -- she is gentle yet very thorough, making each cleaning comfortable and effective. Dr. Chan is also excellent, with strong clinical skills and great follow-up communication, which gives us a lot of confidence in the care we receive. Another thing we truly appreciate is how stable and consistent the staff has been over the years -- that really says a lot about the quality and management of the practice. Highly recommended!

I just started the process for 2 implants with Dr. Kaeley with 2 extractions and laser surgery. I…read morecould not possibly be happier with every part of the process and the genuine care and talent of everyone on the team at Progressive. They took the time to explain every part of the procedure and the steps of the process and did it with respect for my concerns and put me completely at ease all the way through. That matters a great deal. Dr. Kaeley is clearly an incredibly skilled surgeon and her entire office operate with a confidence and good humor that allowed me to relax and feel that I was in great hands. Simply outstanding.

Wow. Just wow. I was referred to Dr. Kaeley, when I began to have problems with an implant and my…read moreregular periodontist was on vacation. I was so nervous to visit with a doctor whom I had never met while suffering incredible pain. She went above and beyond to help me in a time of crisis. I can never thank her enough for all that she did for me! From the moment that I walked into the office, I felt at ease. Dr Kaeley examined my problem, and came up with a couple of treatment plans and explained them to me and allowed me to help make decisions for my care. Dr Kaeley kept in contact with me, even checking in on me on a Friday night at 8:30pm! Amazing! I felt very comfortable with Dr Kaeley and her staff, all were very friendly, outgoing and showed genuine concern for me. Her office is beautiful, comfortable with the most high tech equipment! I sincerely hope that, if you are reading this, you call Progressive Periodontal. You will be very happy! Your smile will thank you, too!

Dr Joe is amazing!!!! He saved my bridge, does excellent work, could t recommend more!read more

I used to drive about an hour just to see Dr. Hwang because he's truly the first dentist that made…read moreme feel comfortable and safe under his care. When I first went into his office, I had a good 20 something years of horrifying dental experiences. From my first dentist who forced spreaders into my little mouth and likely caused my TMJ, to the dentist who was so careless, inattentive (and just plain evil) that she attempted to do a root canal on me after my anesthetic wore off (not even asking if I felt pain) and without her assistant present to suction the blood and debris because she was too impatient to wait for her return from break. (The end result of which was me choking and spitting up the pool of blood that had formed in the back of my throat all over my own shirt and not receiving so much as an apology, just an expression of irritation.) I digress, Dr. Hwang is the exact opposite of that. You never feel like you're one of 10 plates the dentist is spinning, running from one room to the next to maximize patient count for $$$. Instead, you meet genuinely kind reception, a calm atmosphere, modern equipment and a dentist with great skill and gentle hands who always seems fully attentive and explains everything to you thoroughly. You won't be aimlessly sitting in the dental chair for hours waiting for him to return while your anesthetic wears off. Instead, you'll have quick, gentle treatment and consultation on your options. Some of my biggest dental regrets are the bad dental work I received at various dentists before I discovered Dr. Hwang. Unfortunately, I don't have insurance anymore so I had to find a medi-cal dentist and thankfully I did eventually find one I love, but every so often I'll get a birthday e-mail from Tri Valley Aesthetic and look back fondly and wish I could return and someday I think I will. If you have the option, I would highly recommend Tri Valley Aesthetic under Dr. Hwang.

The level of care you get at LP Family Dental is really beyond expectations. This is easily the…read morebest dental office I've been to, and generally one of the best groups of people I've had the pleasure of meeting. You can tell they take pride in doing great work, and their standards are HIGH. They don't just go through their routines and procedures... they specialize your care for you 100% of the way. Even for a standard check-up they'll make sure you feel welcome, comfortable, and fully cared for. I'm happy we found this clinic and would highly recommend to anyone near the tri valley area!

From the time I called to the time i checked out everyone was absolutely amazing. 5 stars doesnt…read moreeven begin to so it justice. I am so lucky to have found them.

I left a longer review under Dr. Steven Williams yelp page. But I feel obligated to add here that…read moreI had a really good experience at this office. The staff were very kind and courteous - whoever answers the phones and sets appointments was so compassionate! Saw Dr. Fang for a root canal consultation but ended up needing a different procedure. Dr. Steven Williams spent HOURS making sure everything was just right. They have a CT scanner in the office for 3-D imaging! I can't say spending five hours at the dentist was "great" LOL but it was as good as it possibly could be. My out of pocket cost surprised me by how relatively low it was. They have nitrous anesthesia for those tough procedures too. I recommend this practice based on my experience!

I had a root canal by Dr Williams and it was by far the most awful dental experience of my life…read more He was rude, impatient and condescending. I had problems breathing during the procedure and had to stop on occasion and he could have cared less about my experience. The staff was so kind and helpful but he was just the opposite. I strongly encourage anyone needing a root canal to see someone else.

Have been with LDC for over 10 years and admittedly I should have written 2 reviews long time back…read more First review: it's for Justin, front desk support. Sadly, he has left LDC. That said, I'm hoping he gets to read this. Justin is super friendly, caring, thoughtful, funny and helpful. He is one of those people that you won't forget and love going back to LDC. He remembers me and my precious furry baby Popperz. And never fail to ask how he is doing and what latest great adventures my hubby and I have been to. He even recommended me the best dental insurance when I had to get one. He is just such a good guy. I wish he is still with LDC. But I trust he is doing well and exploring his next adventure with zeal. Second review: it's for Wei, dental hygienist. I had many different dental hygienist for the last 10 years with them. And recently (1year or less), I knew Wei will be the best go-to dental hygienist. She's super attentive, jovial, meticulous, encouraging and more. She has 2 cutest furry babies ever. And has them on her monitor screen. It feels so at home and I love it. She loves her fur babies and shares how she manages them including doing their teeth. Lol. She takes care of my teeth very well and recommended me good dental products for maintenance. I love that she is there. Besides, everyone in LDC is very nice. But these are the 2 prominent support team members that I have the need to shout out! Thanks Justin and Wei!

I just had my first appointment at Livermore Dental Care. One of my crowns came off and they were…read moreable to accommodate me quickly! The staff in the front were very helpful and verified my benefits fast! April the main assistant took care of me , she was very gentle and informative on the procedure. No wonder Dr Gibson and Livermore Dental are so well known in the area. Happy to found them and I'll be coming back for my next cleaning!!!

Since my first review, I've had my frenectomy and gum graft. Both turned out perfectly. Dr. Choi is…read morea remarkable periodontist and an extremely kind person. There isn't a lot that I can say about my procedures other than they couldn't have gone any better. After both, Dr. Choi called me from his home on the evenings of the procedures to make sure everything was OK. He also offered his home phone in case I needed something. I've had something called Tori under my gums. They're small bony growths. I think it's pretty common, but I had one that was sharp and was starting to cause problems. I received a quote at one point for about $5,000 to remove two spots. I really only needed the one removed as the other wasn't a problem at all. During my graft procedure, Dr. Choi removed the troublesome spot and refused to accept any sort of compensation. Not only was this incredibly kind of him, but it helped me avoid future expense, pain and recovery. While it may not seem like a big deal, it was. By doing this for me, Dr. Choi puts himself on the hook for any liability or complications resulting from that work. That's a pretty big deal and I'm grateful to have met this man and to have had him do my work.

I had a fractured tooth, and Dr. Choi removed the tooth in 4 minutes. He said, "It is done." To…read morewhich I replied, "Is it out?" He said, "Yes." Dr. Choi is a gifted surgeon, who had also removed a tooth over 3 years ago. I would like to send out a special thanks to Maria, Pong, and Nai.