I was a patient here since I was 10 now I'm 30.. so 20 years. After Dr.kim left it just all fell apart. Constantly having new staff and the new dentist that just graduated dental school at the Livermore location I'm really unhappy with. He did a few of my fillings and all of them afterwords even months down the road were very sensitive to cold and hot never experienced that before. He couldn't get me numb enough for my fillings that needed to be done so it was very uncomfortable..also the first time that's happened to me. I never went back due to all of that trauma. Went to a new dentist and they all had to be redone due to improper filling after the cavities were removed now I no longer have that cold and hot sensitivity. read more

I may have reviewed in the past. This is my go to Dentist office. It's a bit out of my way but I was referred to them and they do the best so that's that. Smiles and positivity from entrance to exit are 100% genuine and I appreciate that. The dental work is just what I need. Never expensive. Thank you to the staff for making my visits pleasant! read more

Ashley and Yuri are no longer there. Time to find a new dentist! Management, Why would you FIRE the most integral/recognizable part of the office??? The face of the office is gone. read more

Advertises extractions, so my phone call confirmed that they would pull my very painful tooth that same day. (The receptionist had put me on hold to confirm with the dentist.) In extreme pain, I paid their fee and was sent away with a referral (still with my bad tooth), and a list of more phone numbers to call. I should have known something was fishy when the name on the building didn't match the name on their website. Even the paper referral had another different name on it. They even told me " don't pay any attention to that name on the referral". ( Like "...that man behind the curtain!") read more

We have been patients for a few years and whenever there is a dental procedure that needs to be done they somehow do it incorrectly and you will need work done to fix the problem. I had a filling replaced and after it was done a month later needed a root canal on that tooth. Again had fillings replaced and a new filling done and still can't bite down on that side of my mouth. They have switched dentist 3 times since we have been there and I've had enough!! So we decided to go elsewhere to get our maintenance and I called to get our records transferred and GAIL from Quality Dentistry was EXTREMELY RUDE!! Horrible experience and will never go back or recommend to anyone! STAY AWAY from this strip mall dentist!! read more

Dental hygienist Yuri? Took her time and did a great clean for me which I was overdue. All the staff are friendly and Dr. E did an excellent job on my front teeth fillings. I love my new smile. read more

I have been coming to this dentist all my love and they have always taken suck great care of my family and I. The staff at the front desk so their best (and a very good job) at accommodating to patients needs, especially Ashley!!! The dental staff is patient, understanding, and angle to work work the individual of each patient. I know this because I have save in on many of my other family members appointments this take the drain a whole lot better (or worse) than I. Long standing and trust worthy place to go forsure. read more

I have been going to this office for more than ten years. I am a retired dental assistant, and I've seen some shady stuff out there. This is not it. I just love everything about this office - from the knowledgeable front desk people to the back office, all are professional, personable and wonderful people. They truly care about your dental needs. Dr. Kim is a great and very gentle dentist who is up on all the latest technology, and very honest - he won't try to talk you into anything you don't need. He shows you the xrays and explains everything very well. I've had fillings and crowns done by him, and my husband has had the same plus orthodontia done. I see a lot of children in this office - the staff are very good with them! The office is very clean as well! I highly recommend this office to everyone. read more

Stay away from this place , The Dr has ruined my tooth and is sending me to collections after being told he would cover the mistake he made by not charging me . A few months later I have another hole in the same tooth and a bill to go with it . after letting the Dr try to fix the tooth the filling has fallen out for a 4th time . Now I'm stuck with a $bill a broken filling and they have sent me to collections , I'm also double covered so there should have been no charge on the first place . Tell your insurance to stay away or you'll end up like me , now that he has done the work the insurance won't let anyone else fix it . So I'm stuck having to go back if I would like it covered the way insurance works the same dr must fix it read more

I am happy to see that one of the two five star reviews (both written on 1.31.09) was removed. I was/am suspicious of both of those reviews. Why? A couple days after my review was posted, the receptionist at Dr. Rickey's office called my home and left a message. She was obviously sarcastic and said she was calling to schedule dental appointments for our family. Hmmm, sorry...not interested. Methinks the office read my review; they do know who I am, which is fine. Not fine was that sarcastic call. It was then the two five star reviews appeared within the same day. After I posted my review, I was contacted by the Executive Director of this office via a message on this site. As per her wish, I called her to discuss my complaints (just some of them, mind you). Although my family was extremely disappointed with this office as a whole, I was still willing to offer insight so they could make changes for the better. I truly do go out of my way to help others. Yes, I took time out of my schedule to help her. I have no regrets about trying to help. I listed several of my many complaints to her, yet felt there was far too much rationalizing on her part. She said something regarding their office being better than other local offices as far as state of the art services. Honestly, I don't agree with that; I've been to many dental offices in Livermore that offer more state of the art equipment and testing procedures. Additional tidbit: During my last visit to Dr. Rickey's office, I had severe pain in my upper teeth. An x-ray was performed yet I was told there was no issue and nothing further was done. I continued living with that pain for months...until I went to a new dental office. It took awhile to be able to see a new dentist because I had trust issues with dentists by that point. As per the new dental office I learned that there was a very common issue with my teeth that has now been remedied. My guess is that telephone chat with the Executive Director lasted about 20 minutes. She did thank me for elaborating on my review/complaints, yet I don't think I heard any kind of apology regarding our treatment at that office. So be it. I am not willing to spend more time discussing this review update or the other complaints. My time with this office is spent. read more

I highly recommend, Dr. Kim at Quality Dentistry in Livermore. I was having a lot of problems with my jaw, from grinding my teeth at night. He recommended a night guard, which he made for me and the pain has significantly gone away. He's kind and very thorough. The clinic is very clean and child-friendly with fun giveaway toys and a cool fish tank to calm the nerves.Thank you, Dr. Kim and staff! read more

If you see Dr.Wong you are in luck...well maybe. Dr.Rickey just has his name on the place, I doubt he knows what the interior looks like, I believe they said he works out of the Modesto office. If you are scheduled with and associate, look out. One of the "associate" dentists (if their name is not on the sign out front it is a good clue they are an "associate") treated me.I asked for my regular dentist (Dr.Wong) and they said he was booked for life or on a longgggg vacation, always some lame excuse. After I was treated by Dr.Associate I went home, tooth still hurt! Days later, went back, saw same "associate" . Associate said i needed a root canal, he did it. He was awful in all aspects of dentistry. He could not numb the area correctly. I got to feel each little spike being put in my tooth and the yanking and digging out bits of my root. When i complained he put a needle in the "hole" he made in my tooth and said that would work, well it didn't. HE said we could stop but had sooooo many reason why thats a bad idea. So we finished, I cried all the way home, ok well not home ,had to stop for some pain reliever! Well a week later i was still having trouble, come to find out he did the wrong tooth, i was sent to a expensive specialist and had a very positive experience. The one thing they did do was to get me an appointment with the specialist, Dr.Williams. read more

My family and I have been going to this dental office for many years and I was very happy with them until the last few visit and now that Dr. M is gone I think it is worse. They are all about making a dollar now. I liked that in the past I really felt like they were honest and didn't do things that weren't necessary. Now they are filling my child's VERY small cavity (if he even had one) in a tooth that now a short time later is ready to fall out. And they did this even after I asked them if it was a permanent tooth and they told me yes. They actually filled two SMALL cavities that day and I am wondering about the second one now. They have recommended a lot of unnecessary work lately for both my husband and I and when we say no not at this time the call to schedule the work anyway. While I really like the receptionist Ashley and our hygienist Jessica, my family and I won't be returning to this Dental Office. Wondering now if that is why Dr. M is gone, because he didn't push enough unnecessary work, he was more about what is best for the patient. I hope those couple of dollars were worth losing a whole family of patients over. read more

I went to this office in Livermore about 6 months ago. I enjoyed my experience there and everyone was really nice and helpful. I found out that I had 13 cavities, but because of my insurance I had to wait until the new year to get any of them filled. They wanted to do composite fillings which costs more and I was going to have to pay the difference, which I cannot afford (my insurance only covers amalgam). So, today I decided that I was going to find a dentist that offered amalgam fillings instead which would cut my costs significantly. They got me in immediately and I went in to my new dentist, got my cleaning, x-rays, and exam, and upon leaving I asked about my cavities. The receptionist told me that they found nothing. I then spoke with the dentist who told me, and showed me, that there weren't any cavities!! What the heck?!? I just saved myself over $1000 in unnecessary dental work that the Rickey and Wong office wanted to do. I can't say whether this was on purpose or not, but I can say that I am really happy that I got a second opinion!! read more

Dr. kim and his staff are AMAZING! Every time I interact with them, wether it be by phone or in person, I am happy with their assistance. Ashley has always taken care of me when making appointments or if I have general questions that need to be answered. Tracy & Dr. Kim always make me feel calm & relaxed for my visits. Even if Im worried about pain that I may experience. Not once have I felt any pain during my visits and they let me know what to expect and look for on my post-op care. I would and do recommend them to my friends and family! Thank you for all you do! read more

I was comfortable from the minute I walked in the door. Everyone was so nice. If you have to go to the dentist, you should at least have nice people poking around in your mouth! I made this appt because I was having some tooth pain and was scared to death it would mean ROOT CANAL! ugh. The dentist took a look and immediately said-No ROOT CANAL! Turns out that they just needed to adjust my bite....well ok I had a few cavities too (I saw them on the xray) so there was a little more to it than that-but all I cared about was NO ROOT CANAL! After my visit, there was another nice person, that discussed my co-pay and some options with me. This office also does teeth whitening and invisalign braces. Pretty cool-one stop shopping for my mouth! read more

These guys are great! I am so not a fan of going to the dentist, but even a deep cleaning was pretty pain free...as was a filling. They were fun, kind, gentle and just made going to the dentist a heckuva lot less awful. I found them through Yelp and it sold me on writing reviews and using the site all the time! read more

If your looking for a great dentist in Livermore . . . keep looking. I moved to the area about six years ago and started seeing Rickey and Wong on the advice of a friend. The exams sort of hurt my mouth. After a few visits I began asking the dental assistant to stop flossing my teeth. They would continually snap the floss against my gums and that hurt. Anyway, I settled for the office thinking that dentists are pretty much the same and trips to the dentist are never pleasant. My last visit, I felt that the receptionist was particularly annoying. I can handle some pain in the chair but they should try to make up for it with excellent customer service. It got me thinking that maybe this wasn't the place for me. I researched other dentists in the area and settled on one that looked promising. After going to the new dentist I realized how poor of a place Rickey and Wong is. The new dentist had delightful customer service, my exams were performed with expertise, the office was more comfortable, and they repaired some fillings that Rickey and Wong had screwed up. (My wife had a sore tooth and it turned out to be an incorrectly filled cavity due to work performed at Rickey and Wong). Don't waste another moment of your dental life with Rickey and Wong. You can do better and you know it. read more

Modesto office.. pretty rediculous I understand what an estimate is but their billing is ALWAYS at least $150-$300 more than they predict, which of course comes out of pocket. Call around to other dentists, I bet their cleanings are way cheaper than this place... but people don't think to price check dentists b/c of insurance. Also, they like to perform extra services without telling you and then try and charge you a higher price after, such as a white filling instead of a silver OR a deeper cleaning. Let's see what else??? Oh, there is a guarantee on any crown you get BUT they do everything in their power not to refit it if you're initial one is giving you problems. Pretty much.. run away! read more

My family has been going to Dr. Rickey for well over twenty years at the Modesto office. As my office was located in Pleasanton (then Livermore) I decided to try the Livermore office. I have been extremely pleased with everybody at this office and have been going there for over five years. My family continues to use the Modesto office. However, I relocated my office to Sacramento in August, but continue to use the Livermore office. That should tell you how much I like (yes, I said "like') to go to this dental office. Dr. Manaois is my dentist of choice (other than Dr. Rickey). He is a wonderful guy and I trust him explicitly. He always takes the time to discuss issues at length and advises me on what my options are. It's hard to only point out one of the office staff when they are all great to deal with, but Ashley has always gone out of her way to be nothing less than delighful and helpful. She has always been able to find a way to get me into the office no matter what. We are getting ready to add the third generation of our family (grandaughter) to go to the dentist, so get ready Dr. Rickey for another completely satisfied patient. read more

This is probably my fave dentist that I've been to if it is even possible to have a favorite dentist. The hygienists are all very nice and gentle, no man handling of your teeth here. Dr. Manois caught a cyst growing on my jaw about a year and half ago that was very difficult to see on the X-ray. I ended up having surgery on it a month later. If he hadn't caught it would have kept growing and broke my jaw at some point. So kudos to him. Besides that, all of the dentists are nice and don't keep you waiting. P.S. They have a cool fish tank which is mandatory in a dentist office. read more

This is a well run office. Little to no wait time, you're greeted by helpful office staff Ashley and Janice. Dr. Kim is an excellent dentist who is personable and knowledgeable with current dental technologies. The dental hygienists I've had were gentle, but thorough. I have no hesitation giving this office a well deserved 5 star rating. read more

OK - so here's a great experience. I had neglected to visit a dentist since moving a few years ago and my daughter commented on the fact that my teeth were stained. Ouch - mortal wound to the dad's feelings! I wanted a great dentist near my house. What I got was a great dentist that's worth driving to see. A friend strongly recommended Dr. Rickey's office in Livermore (25 miles from my house in Oakland). I like the Livermore area (1st street, the wineries, etc) so I figured what the heck. I called and explained my situation and that's when I got my first good sign - no tsk, tsk from the staff on the phone - just a friendly explanation of their new patient process and a convenient appointment. Upon arrival, everything went as explained - no waiting, quick x-rays and on to the hygenist - Jessica is terrific. GREAT patient care - working at a steady pace, explaining everything before she took the next step and taking care not shame me for being the dad with badly stained teeth. She was gentle, thorough and professional. How could it get better? Enter Dr. Manaois. Again, very respectful of my feelings - taking the time to know about my reasons for puttting off the visits, reviewing Jessica's fine work and offering suggestions for future treatment. He's the most personable dentist I've ever seen and it's great to really like and trust your dentist. Why the big five? One for the great information on the phone, two for the no-waiting appointmnet, three for the awesome technology, four for the great staff and five for playing cool music in the office - no elevator music! Totally excellent care - I'll drive for that kind of experience, no problem! read more

Just had a root canal with Dr. Kim and his assistant. Both excellent. He took me in same day because I was in pain. I have had 2 root canals prior and this one was a cake walk. By far the best experience I have had. I have had fillings that were more difficult. Plus they dont gouge u on the cost. Very reasonable! Highly recommended. read more

I love going to Quality Dentistry in Livermore. Dr. Kim and staff (Ashley Trayner in particular) have been great at each visit. They are soo accommodating when it comes to making appointments. I highly recommend this group if you're looking for a dentist who is personable, knowledgeable and kind. You can call Ashley and she is always willing to work with you to help book your appointment. read more

If you are looking for a dentist or in need of a change, I would highly recommend Grant Rickey, DDS & Wesley Wong, DDS & Associates in Livermore. It has a cool and professional vibe, and the staff is superb. Dr. Teador Manaois is amazing; he will work with you on your options to ensure you are comfortable with what is being presented. Plus he's very nice, accommodating, and easy to communicate with. Ashley, the receptionist, is always upbeat and friendly. Whether it is your first time or you're a re-occurring client, she will make you feel at home. The hygienists (TraciE, TracY, Stacey, Jessica..etc) are sweet and very good in what they do. There has not been a situation where I felt I did not receive great service, and I have been going here for several yrs! I'm not much to post a review in Yelp..etc but Grant Rickey, DDS & Wesley Wong, DDS & Associates in Livermore truly deserves the recognition. read more

If you're gonna get drilled, this is the place. Friendly staff and quality work. Tell them John sent you!

Great dental experience! Felt safe during the COVID pandemic and the staff is very personable. Would go back again!

I absolutely Love my family Dentust! They are like family, very friendly warm and comforting in stressful situations. They have taken care of all 3 of my boys and braces! Very good team of people ! read more

I have a friend that went here, she recommended Dr. W(r)ong to me. I felt that the staff were very condescending. Dr. W(r)ong basically made me feel like I was a waste of his time. And the chip they fixed, lasted less than a year. read more

I have to agree with the poor reviews given to the associate dentist at this location. However, I had bad experiences with this place on every level.. dentist, hygienist AND receptionist. Firstly when I called to make my first appointment, I was told that I had to schedule a 1 appt for a meeting with the dentist and to get xrays and ANOTHER appt for a cleaning! They couldn't do it all in one go. Very inconvenient to have 2 trips for this- other dentists I've had manage to accomplish all this in 1 appt. At the first appointment x-rays were taken and took a very long time.. the hygienist had trouble taking the x-rays (maybe she was new??) and ended up taking about 6-8 x-rays pictures per place instead of just 1, As a result, the x-rays took about half an hour to complete. More senior hygienists stopped by from time to time to try to help but for the most part, x-ray girl was clueless. Then I had a short exam with the dentist, an associate dentist, who was young, arrogant and treated me in a rude and patronizing manner. He diagnosed me with "some" cavities (I rarely have cavities) and said I needed a crown and then abruptly left the room. I didn't even realize the appt was over! He never asked me if i had any questions and didn't show me the cavities on the x-rays (I doubt the x-rays were ever done correctly). I was ushered out to the desk to make an appoint to "have those cavities taken care of" and the reciptionst was the one who told me how many cavities I supposedly had and where and what kind of substance would be used to fill them! The dentist himself couldn't be bothered. So I still had to go back for a cleaning. I had a work conflict arise and so I called a week before the appt and scheduled another one in a few weeks. Sure enough... a week later they called me to remind me I had an appt.. the receptionist I spoke to when rescheduling the appointment didn't enter the information in the system apparently! So I had to schedule the appointment for yet another time. However, when I finally had it, the cleaning appt with the hygienist went fine. So there you have it.. rudeness and/or incompetence at every level- dentists, hygienist (taking X-rays) and the receptionist. Althought they keep sending me letters and calling in an attempt to get me to come back, I am not returning here. I most emphatically do NOT recommend this place. read more

The most important thing for me when I look for a dentist or any doctor is the cleanliness of the office. I want to know that they attempt to create a sterile environment. A somewhat recent remodel also would be nice. This place earns high marks on both counts; you can tell they care about the space they work in, which makes their patients at ease. The hygienists also are extremely friendly and accommodating. I brought my 3 year old in for a checkup for both of us and they let him climb all over me and stare into my mouth while working on me. They strike me as very family oriented and they are not too preachy when they hear that I don't floss every 5 seconds. I cannot recommend them any higher, a great dentist. read more

Dr. Manaois is a great dentist. Not only does he work your teeth with his soft hands, but he understands every mumble that comes out of your mouth even with all that equipment lodged in there. read more

Family-friendly dental office. My son had his first dental check up here. I was more nervous than he was. The dentist, office staff, hygienists all made him feel at ease and were very patient in showing him all the tools they use daily. He felt completely comfortable sitting there, getting his teeth cleaned. To this day, he enjoys going to see the dentist (for the great prize after visit), and has no fear whatsoever of the whole process (which makes things much easier for me, the mom!). On top of it all, we didn't wait long at all in the waiting room so my son didn't have the time to get antsy. That's definitely a PLUS :) read more

I came here to get my teeth cleaned and from start to finish it was a very good experience. The ladies in the front werevery sweet and helpful. The wait was very quick and Dr. Kim was a very cool guy. I will be returning! read more

the staff is very friendly, the receptionist is NOT condescending (as stated in a prior post) she is just very very nice, and might come across as condescending to someone who does not know what a truly nice person is like. Dr Wong is great, very thorough, informative, and gentle. He explains what is wrong, and why it needs to be fixed. I have never felt that they try to "upsell" me or get me to pay for services that I do not need. I highly recommend this dentist, and I have referred family members there that love them as well. Best dentist office I have been to. read more

doc f'ing rules!! i've been a patient of Dr. Manaois for years. He has the latest equipment, he treats all his patients like they're friends that he's known for years, and he's always thorough in explaining the work he's doing and why he's doing it. He has very modern equipment and the whole office is clean, clean, clean. i've recommended him to all my friends and coworkers cause i've always experienced how good dentists' office are supposed to be run, at Dr. Manaois' office. p.s. - he has a freakin' ps2 in the lobby that is constantly playing movies from the Star Wars series or the Austin Powers series...i mean, how freakin' awesome is that?! p.s.s. - does anyone know if Dr. Manaois is single? that guy is freakin' hotness!! read more

Let me preface this by saying I have an extreme fear of doctors and dentists. Always have. Went to the Dale Road office for the first time a couple of months back for a toothache. I had called around, and they had some of the most reasonable prices in town, so I decided to go with them. Once in the office, I was pleasantly surprised at a.) how nice the office was, b.) how nice the staff was, and c.) how quickly they saw me. I am not understanding the bad reviews on here, as the dentist was one of the nicest, most efficient dr's i have ever had poking around in my mouth. I will definitely be back in the future. read more

I love these dentists! I have never been to this particular office but their two offices in Modesto, Ca are great. I usually hate hate hate the dentist, have had a lot of bad experiences but they will make sure you have a positive experience and they do great work!! I am very pleased and satisfied with my dental health. My insurance resently changed so I was needing to find a new place BUT I was so happy with them that I pay a little extra and continue to go to them. I have recommended a lot of friends/ family here too. read more

My son and I have been going to Dr Kim for the last three years. Not only is Dr Kim a great dentist, but he is also a great person; professional, considerate, and gentle. As important, the staff at this office is exceptional! Ashley the receptionist is friendly and always upbeat. Nita the hygienist has a gentle way in which she performs her work. They are the best! read more