The doctor may be great, but the office staff is a nightmare! Expect to be yelled at and texted in…read moreCAPS. (which they defend as emphasis not yelling) Confusion on appointment and never actually confirmed nor insurance checked before procedure. Happy to pay their $150 charge to never step foot in that office again. We let the referring ortho know our experience since they referred to this horrible office! Here is my apology to the doctor as suggested by rude staff before she hung up on me; I am sorry I did not cancel this appointment as I would never support a physician that employee's rude staff. Additional comment added: I hope that the 150 dollar missed appointment fee sent can go to customer care training for your staff. While I completely understand the liability of patient for a missed appointment, no patient should ever have to tolerate being treated that way in a medical environment. Thankful to our Ortho for recommending a more professional option.

Excellent from the first phone call through the postop. My son saw Dr. Sanz for 3 wisdom teeth…read moreextractions, and the staff and dr were very thorough and caring and we had a very good experience for a dreaded procedure, lol. I would highly recommend them to anyone.

Dr's Steve and Harley Williams are the absolute best dentists I have been to in my entire life…read more. they are very thorough, conscientious, patient, and takes their time to do an excellent job from beginning to the end. Takes time to educate on whatever is needed To make sure their patients are well aware what they should do to properly take the best care possible for top notch dental hygiene!!!! I keep saying where have they been all my life, especially when I've been to some really "screwball" dentists ...and believe me they are out there!!! it truly breaks my heart when Dr's Steve and Harley talk about "retiring".. plus i get great anxiety!! As far as I'm concerned I can look long and hard and NEVER find another dentist that can even begin to fill their shoes!! They have done implants for me.. perfectly and very little pain or discomfort!! Livermore is losing 2 awesome sweet, nice and personable dentists!! In my opinion never to be replaced!! Lynda Smith

The friendliest office staff. Dr. Amro was excellent so was his assistant…read more Took me in on the same day for a root canal.

I had my teeth cleaning done yesterday. Melissa did a great…read morejob and I'd recommend her. Dr Chan's office personnel is professional and very welcoming. In the past Dr. Chan has a wonderful job with the various procedures I've had, crowns, implants and cavities filled.

Our family has been going to Dr. Chan's dental office for over 10 years, and we've always had a…read moregreat experience. The front desk team is warm, welcoming, and very attentive. We highly recommend the hygienist, Dr. Lindsy -- she is gentle yet very thorough, making each cleaning comfortable and effective. Dr. Chan is also excellent, with strong clinical skills and great follow-up communication, which gives us a lot of confidence in the care we receive. Another thing we truly appreciate is how stable and consistent the staff has been over the years -- that really says a lot about the quality and management of the practice. Highly recommended!

I just started the process for 2 implants with Dr. Kaeley with 2 extractions and laser surgery. I…read morecould not possibly be happier with every part of the process and the genuine care and talent of everyone on the team at Progressive. They took the time to explain every part of the procedure and the steps of the process and did it with respect for my concerns and put me completely at ease all the way through. That matters a great deal. Dr. Kaeley is clearly an incredibly skilled surgeon and her entire office operate with a confidence and good humor that allowed me to relax and feel that I was in great hands. Simply outstanding.

Wow. Just wow. I was referred to Dr. Kaeley, when I began to have problems with an implant and my…read moreregular periodontist was on vacation. I was so nervous to visit with a doctor whom I had never met while suffering incredible pain. She went above and beyond to help me in a time of crisis. I can never thank her enough for all that she did for me! From the moment that I walked into the office, I felt at ease. Dr Kaeley examined my problem, and came up with a couple of treatment plans and explained them to me and allowed me to help make decisions for my care. Dr Kaeley kept in contact with me, even checking in on me on a Friday night at 8:30pm! Amazing! I felt very comfortable with Dr Kaeley and her staff, all were very friendly, outgoing and showed genuine concern for me. Her office is beautiful, comfortable with the most high tech equipment! I sincerely hope that, if you are reading this, you call Progressive Periodontal. You will be very happy! Your smile will thank you, too!

Dr Joe is amazing!!!! He saved my bridge, does excellent work, could t recommend more!read more

I used to drive about an hour just to see Dr. Hwang because he's truly the first dentist that made…read moreme feel comfortable and safe under his care. When I first went into his office, I had a good 20 something years of horrifying dental experiences. From my first dentist who forced spreaders into my little mouth and likely caused my TMJ, to the dentist who was so careless, inattentive (and just plain evil) that she attempted to do a root canal on me after my anesthetic wore off (not even asking if I felt pain) and without her assistant present to suction the blood and debris because she was too impatient to wait for her return from break. (The end result of which was me choking and spitting up the pool of blood that had formed in the back of my throat all over my own shirt and not receiving so much as an apology, just an expression of irritation.) I digress, Dr. Hwang is the exact opposite of that. You never feel like you're one of 10 plates the dentist is spinning, running from one room to the next to maximize patient count for $$$. Instead, you meet genuinely kind reception, a calm atmosphere, modern equipment and a dentist with great skill and gentle hands who always seems fully attentive and explains everything to you thoroughly. You won't be aimlessly sitting in the dental chair for hours waiting for him to return while your anesthetic wears off. Instead, you'll have quick, gentle treatment and consultation on your options. Some of my biggest dental regrets are the bad dental work I received at various dentists before I discovered Dr. Hwang. Unfortunately, I don't have insurance anymore so I had to find a medi-cal dentist and thankfully I did eventually find one I love, but every so often I'll get a birthday e-mail from Tri Valley Aesthetic and look back fondly and wish I could return and someday I think I will. If you have the option, I would highly recommend Tri Valley Aesthetic under Dr. Hwang.

The level of care you get at LP Family Dental is really beyond expectations. This is easily the…read morebest dental office I've been to, and generally one of the best groups of people I've had the pleasure of meeting. You can tell they take pride in doing great work, and their standards are HIGH. They don't just go through their routines and procedures... they specialize your care for you 100% of the way. Even for a standard check-up they'll make sure you feel welcome, comfortable, and fully cared for. I'm happy we found this clinic and would highly recommend to anyone near the tri valley area!

From the time I called to the time i checked out everyone was absolutely amazing. 5 stars doesnt…read moreeven begin to so it justice. I am so lucky to have found them.

I have no idea why this office has good reviews. I used to like seeing the dentist until I came…read morehere This is my family's account but i felt obligated to talk about my experience. I was referred for a root canal by my regular dentist earlier this year. The root canal office they normally refer to was booked so I found this office because it was close by. When I arrive for my appointment there is no one at the front desk so I sit down and wait for about 10 minutes before a dog comes to greet me. I love dogs, don't get me wrong, but it seems a little unsanitary and unprofessional to have an unleashed dog in a dental office. Who knows if she sheds and her fur is in the air going into people's mouths! I later heard people even talking about her biting others. 45 min after my scheduled time, Dr. Steven Williams comes into the room without introducing himself and is basically out of breath. He looks at my X-rays and says I need some work done but it's not even the tooth that's bothering me! I don't think he read any of the paperwork. He starts talking down to me about flossing and bad previous dental work I have in my mouth, all while using inappropriate words. I was speechless. I decide to have him do the root canal because I've been in pain for so long and do not want to wait any longer. Looking back, I should've just waited. This was the longest and most uncomfortable experience. He was incredibly aggressive and made every part of the procedure painful and almost barbaric. I've had another root canal a few years ago and it was nothing like this. After almost 4 hours in the chair with him jumping around seeing other patients, we are finally done. To my surprise he completed 2 other procedures that the front staff is billing me for. No one told me or quoted me for these and I never signed for them. I'm pretty sure billing me for these is illegal but it is definitely unethical. 3 weeks after the procedures and I am still having pain in the area. Dr. Williams just prescribed a lot of medications but nothing has helped. I decided to go to the original root canal office that I was referred to and they helped me fix the pain. Please don't waste your time and money here

I left a longer review under Dr. Steven Williams yelp page. But I feel obligated to add here that…read moreI had a really good experience at this office. The staff were very kind and courteous - whoever answers the phones and sets appointments was so compassionate! Saw Dr. Fang for a root canal consultation but ended up needing a different procedure. Dr. Steven Williams spent HOURS making sure everything was just right. They have a CT scanner in the office for 3-D imaging! I can't say spending five hours at the dentist was "great" LOL but it was as good as it possibly could be. My out of pocket cost surprised me by how relatively low it was. They have nitrous anesthesia for those tough procedures too. I recommend this practice based on my experience!

Thank you to the staff at Livermore Dental Care for taking such good care of my son on his dental…read morevisit. His teeth look fabulous and he left feeling great. office was very clean and everyone we interacted with was very nice and professional.

No one really likes going to the dental office but this place makes it easier for you to feel…read morecomfortable and not feel pressured. Been coming here for years and without a doubt I appreciate the service and quality of work/ care I get from their staff. I went for a cleaning this morning and the dental assistant that helped me was informative and knowledgeable on what I needed and how my X-rays turned out. I'm glad I didn't wait longer for this appointment because now I need a deep cleaning. Luckily the insurance covered a lot of it and I'm scheduled for the deep cleaning in the future. Thank you Livermore Dental Care.

Since my first review, I've had my frenectomy and gum graft. Both turned out perfectly. Dr. Choi is…read morea remarkable periodontist and an extremely kind person. There isn't a lot that I can say about my procedures other than they couldn't have gone any better. After both, Dr. Choi called me from his home on the evenings of the procedures to make sure everything was OK. He also offered his home phone in case I needed something. I've had something called Tori under my gums. They're small bony growths. I think it's pretty common, but I had one that was sharp and was starting to cause problems. I received a quote at one point for about $5,000 to remove two spots. I really only needed the one removed as the other wasn't a problem at all. During my graft procedure, Dr. Choi removed the troublesome spot and refused to accept any sort of compensation. Not only was this incredibly kind of him, but it helped me avoid future expense, pain and recovery. While it may not seem like a big deal, it was. By doing this for me, Dr. Choi puts himself on the hook for any liability or complications resulting from that work. That's a pretty big deal and I'm grateful to have met this man and to have had him do my work.

I had a fractured tooth, and Dr. Choi removed the tooth in 4 minutes. He said, "It is done." To…read morewhich I replied, "Is it out?" He said, "Yes." Dr. Choi is a gifted surgeon, who had also removed a tooth over 3 years ago. I would like to send out a special thanks to Maria, Pong, and Nai.