The friendliest office staff. Dr. Amro was excellent so was his assistant. Took me in on the same day for a root canal. read more

Recently had my second Dental implant finished and once again they were amazing. The dentist made me aware of everything that would be done and ensured I experienced no pain. So professional and really cared about me as their patient. The front desk was professional and friendly. Explaining the bill, etc. read more

Dr. Steve is absolutely the best! He is extremely patient and makes very sound decisions about the best treatment for his patients. He is a very skilled perfectionist in his work, but also very willing to explain each procedure he recommends and the reasoning behind doing it in terms that his patients can understand. I have so much confidence him and feel so lucky to have him as our endodontist! read more

Dr's Steve and Harley Williams are the absolute best dentists I have been to in my entire life.. they are very thorough, conscientious, patient, and takes their time to do an excellent job from beginning to the end. Takes time to educate on whatever is needed To make sure their patients are well aware what they should do to properly take the best care possible for top notch dental hygiene!!!! I keep saying where have they been all my life, especially when I've been to some really "screwball" dentists ...and believe me they are out there!!! it truly breaks my heart when Dr's Steve and Harley talk about "retiring".. plus i get great anxiety!! As far as I'm concerned I can look long and hard and NEVER find another dentist that can even begin to fill their shoes!! They have done implants for me.. perfectly and very little pain or discomfort!! Livermore is losing 2 awesome sweet, nice and personable dentists!! In my opinion never to be replaced!! Lynda Smith read more

I have no idea why this office has good reviews. I used to like seeing the dentist until I came here This is my family's account but i felt obligated to talk about my experience. I was referred for a root canal by my regular dentist earlier this year. The root canal office they normally refer to was booked so I found this office because it was close by. When I arrive for my appointment there is no one at the front desk so I sit down and wait for about 10 minutes before a dog comes to greet me. I love dogs, don't get me wrong, but it seems a little unsanitary and unprofessional to have an unleashed dog in a dental office. Who knows if she sheds and her fur is in the air going into people's mouths! I later heard people even talking about her biting others. 45 min after my scheduled time, Dr. Steven Williams comes into the room without introducing himself and is basically out of breath. He looks at my X-rays and says I need some work done but it's not even the tooth that's bothering me! I don't think he read any of the paperwork. He starts talking down to me about flossing and bad previous dental work I have in my mouth, all while using inappropriate words. I was speechless. I decide to have him do the root canal because I've been in pain for so long and do not want to wait any longer. Looking back, I should've just waited. This was the longest and most uncomfortable experience. He was incredibly aggressive and made every part of the procedure painful and almost barbaric. I've had another root canal a few years ago and it was nothing like this. After almost 4 hours in the chair with him jumping around seeing other patients, we are finally done. To my surprise he completed 2 other procedures that the front staff is billing me for. No one told me or quoted me for these and I never signed for them. I'm pretty sure billing me for these is illegal but it is definitely unethical. 3 weeks after the procedures and I am still having pain in the area. Dr. Williams just prescribed a lot of medications but nothing has helped. I decided to go to the original root canal office that I was referred to and they helped me fix the pain. Please don't waste your time and money here read more

Having had extensive dental work throughout my life and a lot of experience at the dentist, I can't express enough how much I appreciate Dr. Steve and his team. During my recent root canal, I experienced almost no pain, and Dr. Steve took the time to ensure everything was treated thoroughly and correctly. He even walked me through what was happening with my teeth and pointed out areas that will need attention in the future. It's been over 24 hours since the procedure, and my teeth feel just fine. I also had a root canal done by him several years ago, and it's still holding up perfectly. I have another one scheduled for next year, and I'm completely at ease knowing the process will be smooth and virtually pain-free. I highly recommend Dr. Steve and his office! read more

I cannot express enough words to explain the excellent treatment I received with Dr. Williams. He is incredibly skillful and gets even the most difficult jobs done. Dr. Williams is thorough and explains every step of the procedure. He does extra work just because he cares for his patients and wants their treatment to be successful. read more

Dr. Steven Williams took time out of his day and showed my 11 year old son how to floss properly. He put my sons mouth on a screen above him and explained the importance of flossing and was so thorough and concerned for my son's oral hygiene. He was super professional as was his staff. I would highly recommend. read more

I saw two dentists here but ended up with "Dr Steve" as I needed an extraction. Also got a bone graft and implant placed. Dr Steve and his staff were very professional and caring and helped to maximize my dental insurance benefits. The procedure was a LONG one but thanks to his skill I was comfortable from 9am - 1pm in the chair. The out of pocket cost was surprisingly low from what I expected for this level of work. (Still a pretty penny, but the staff helped me get my portion on a zero interest care credit plan) And because this is the first thing I search for: THIS OFFICE OFFERS NITROUS OXIDE anesthesia for procedures! I was in La-la land for most of my time LOL. I recommend this office if you need any major dental work done that your general dentist cannot handle. read more

i left this establishment in tears. no one was warm, friendly, nice, or cared for formalities. I was referred to this establishment to get a second opinion and second x-ray on a problem tooth. the only positive thing i could say about this establishment was they fit me into their schedule last minute for said x-ray. i met with someone and expected to have an x-ray taken of my tooth and to be told their opinion on what steps I should follow next. Instead, they took one look into my mouth and then turned on the television above me and grabbed a camera, the camera feed was then shown on the television. he proceeded to point to the opposite side of my mouth where the tooth I was expecting to be examined was, and gave me the most disrespectful flossing lesson i have ever received. he flossed my tooth aggressively and was not gentle at all. he did so until my gums bled and did it over and over again until he finished talking. i was in so much pain. i had just come from my actual dentist appointment and knew plenty of information about flossing correctly, this was extremely un-needed. during the floss, he also pinched my lip causing more pain. was overall extremely rough the whole time. after this, he then proceeded to finish out the appointment and sat behind the chair i was in. having to crane my neck to even look at him, which felt unprofessional as id like to look at the person giving me vital information. at last, no vital information was even given because i did NOT receive the x-ray i came in for! all i got was a rude, power-trip floss lesson. upon arriving they give the patient online "paperwork" to fill out. one of the questions on there was asking if there were any negative past dentist experiences or if the dentist caused any sort of anxiety for the patient. they surely had not reviewed my information before seeing me. imagine clicking yes thinking you are about to get an accommodating, positive experience, different from past ones or anxiety-inducing ones, and leaving with a worse one! the entire time i felt like i was being talked down to. leaving, the front desk said to check out and pay for the the "total" for the "x-ray" i received. which is hilarious because i didn't even receive one! the whole reason i came in. i left with tears in my eyes from the pain of the flossed tooth and no more information than what i came in with. this felt extremely unacceptable. read more

Lovely office, staff and doctor Williams was about as good as it gets when delivering the bad news.

Dr Steven Williams care is excellent! He very professional and knowledgeable . Fit me in for emergency dental work. He always explains what he is doing and why. The office staff are friendly and accommodating. They return calls and answer questions. Office is clean and welcoming! read more

Knowledgeable, professional, skilled & personable are both Dr. Harley (Perio) & Dr. Steve (Endo) Williams! Great husband & wife Dental Specialists! read more

Dr. Williams deserves 10 stars for his expertise, patience, and his dedication to provide the best possible dental care to all of his patients. He has been my go-to endodontist for the past 17 years. He always takes the time to explain the possible options if any and explain the procedures in detail so you know exactly what to expect. The front office ladies are very nice and accommodating. I recently left a message to try to change my appointment after 5 and guess what, I received a return call sometime after 6 that same day. Sorry but I forgot her name. She didn't need to return my call that late of her work day but she did. Kudos to her! Thanks for making us feel well cared for during our calls and visits. Esky, loyal patient read more

Dr. Steven M William's, ability to empathize and provide support, especially during my wife's dental, gum and root needs, was beyond what we could have hoped for. We are deeply grateful for his swift and caring response. We also appreciate Jill's, office manager's, attentive response to scheduling and explanation of billing statement. Thank you again for assisting us with our dental needs! Sincerely, Juan E. Espinosa, EdD read more

I wouldn't go back. I had a bad root canal experience where one Dr let all the bleach type chemicals fall to burn the back of my throat throughout the procedure. Had burns in my throat that needed an antibiotic rinse I had to buy. Then for the next steps of my treatment the other Dr only seemed to care about cramming patients into the schedule and didn't care about you or your life schedule or how long you'd be there. I was there so long he kept leaving to go see other patients and each time he came back he would inject me again and again where if he'd concentrate on one patient at a time this wouldn't need to happen. And they like to "estimate" and then send you additional bills. For what I paid I'd expect much better service and treatment. Again I would not return. read more

My first time there . Wonderful, friendly staff. Dr. Williams was extremely helpful, pleasant, and very assuring.

All types of care are Excellent ! I've been very happy with all aspects. Have had 4 root canals recently with very little pain and no problems. Highly recommend them. read more

First I would like to say that Liz at the front desk was excellent, she went over and the beyond the call of duty to help me. Dr. Williams had no bedside manners, he never introduced himself to me or my grandson. His gown and his assistant gown was completely wrinkled. My grandson was actually scared to be there. read more

Long story short, He actually said about our very, scared 9 year old, "Your boy needs to grow up." Somehow doesn't think that's rude, "It's true isn't it?" he asks. Bedside manner... The worst. I guess for my son to "Grow Up" was his professional medical opinion. Oh yeah,... BTW, his referral was specific for an EVALUATION for possible root canal. General Anesthesia suggested. He didn't read the order, and went ahead to begin the procedure. Even though it was for a root canal, he started to redo the filling. Not what we wanted, expected, or approved. And not what was ordered. read more

Great care. Had a double root canal done. Doc and assistants were great. Took me in right away and took care of me with great care and precision. Jill at the front desk is awesome. Very responsive even after hours. read more

Update: I was contacted by this office regarding this issue. I was extremely busy and didn't want to hear what I felt would be a ' canned apology .' I'd paid the monies. I was surprised. Dr. Harley did apologize, and I felt the apology was honest and sincere. She explained that my experience was not the norm for her office. She explained what happened and advised that my account would be thoroughly reviewed. She also informed me of steps put in place to correct the situation. Dr. Harley and another staff member were polite and professional about the incident and took steps to make sure that I was treated fairly. read more

I needed a root canal and found that Dr. Williams was within my insurance network. I called and the receptionist was so nice and was able to get me in right away. I thought I was only going to have a consultation but Dr. Williams said if you don't mind waiting 20 minutes I can see you today!! The care and attention they gave to me was extraordinary!! I was the last client of the day. The office closes at 5 but I didn't get done until almost 7 pm. I never felt rushed or that I was a bother. The receptionist who helped me on the phone was still there to help me at the end!! She was a very sweet person. I whole heartedly recommend Dr Williams. Great doctor, great staff, exceptional service!! read more

Well, about 7 months ago we tried to save a molar with a root canal treatment. The surprise was there were four roots - one was hiding on the X-ray. Dr. Steve got 'em. But now it was giving me trouble, likely an infection. So after waiting for it to "settle down" (it didn't), back to Dr. Steve. I knew what was coming: extraction. I was very tender of course after the extraction, but the meds worked fine. Maybe I have a tolerance to pain, but I really didn't need meds after day two very much if at all. But I took a lower dose to take the edge off. Looking down the road, he had some videos which explained how, if I decided, an implant could replace this molar, and what would be done to prevent piercing into the sinus cavity. I can't wait! read more

Dr Fang was masterful with a difficult root canal on a back molar . Literally, nothing hurt ! He was so gentle & caring, as was the entire staff , including the kind front office and the darling therapy dog, Dr Jeffrey ! Sooooo grateful for this wonderful care!! Thank you Dr Fang & all!! Diana read more

I was suppose to have my tooth extracted and have an implant by another dentist but I decided to have Dr. Harley do the procedure instead. During my consultation with Dr. Harley she had Dr. Steve look at my x-rays and my tooth which he then decided to do a root canal instead, but not on the tooth that was suppose to be extracted but on a different tooth next to it. I am so glad I went with Dr. Steve because he performed the root canal with no problem, he was very gentle throughout the procedure, I was definitely in good hands. I saved a tooth from being extracted by deciding to go to them. I highly recommend them both for all your dental needs. Everyone at the office is so nice and friendly. You won't regret it! Thank you Dr. Steve and Dr. Harley!!! read more

I cannot thank enough Dr Williams and his great team. I had little pain for a while but it suddenly became unmanageable. I contacted his office and they gave me next day appointment. He spent more than 2 hrs on my tooth. I really recommend him if you need to do the root canal. read more

I love this office! Dr. Steve Williams did a fabulous job on all 3 of my implants. No problems after and very little pain. The office staff is very kind and always responsive. Dr. Steven always answers all my questions and keeps me informed during all my procedures. read more

I had a rather difficult Root Canal and Dr Williams did a wonderful job , my pain is gone and I feel wonderful! Thank you to the Doctor and his staff! I would highly recommend Dr Steven Williams read more

they are awesome there. felt very comfortable and he explained everything really well. I love their mascot. ours you at ease.

Took my son for root canal evaluation. He was amazing with him. He took the extra time to explain better dental hygiene habits. The way he explained it, my son took it all in and is practicing what Dr Williams told him. Finally someone got through to him and hope we can avoid root canals in the future. I highly recommend him. read more

Everyone in this office is the best. They work so hard to make sure to accommodate your schedule. Dr Steve & his wife Harley have created a truly professional office. read more

Friendly staff, helpful very professional. Dr. Very and helpful as to what needs to be done

I found Dr. Williams on the internet when an emergency dentist told me I needed to see an endodontist. Given that the website has a section for anxious patients, I decided to give him a try - and I'm SO happy I did! First of all, Dr. Williams quickly diagnosed a cracked tooth that was pushing on a nerve that two previous dentists missed. He recommended a root canal and a small filling. Also, he is a calm and caring guy who is sensitive to my anxiety and request that I be sedated. I've had doctors and dentists in the past who didn't take my anxiety seriously and refused to sedate me for necessary procedures, but that was not the case with him. Today I had my procedures done and I honestly could not have asked for a better experience. I was so nervous but everyone was so kind and put me at ease. Once I was taken back, I was hooked up to monitors and given a pill (Halcion) and nitrous. My biggest worries were getting shots and not being sedated enough. I had traumatic experiences getting shots from my childhood dentist but for some reason, the shots were not as bad as I expected when Dr. Williams gave them - probably due to my taking a Vicodin an hour before and his using a numbing gel. As for the sedation, I was not "put under" but comfortable to the point that I fell asleep. In addition to the Vicodin that I was prescribed last week, I also got some ibprofeun on the way out. Finally, the staff is awesome - Sandy, Tammy, the dental assistant (sorry, I didn't get her name, but she let my stuffed koala stay on my lap), and Dr. Harley Williams (who interviewed me about my health history and checked in on me throughout the procedure). I'm still numb but very happy that my experience was not as traumatic as i would have imagined! Not only would I go back if needed, but I would recommend Dr. Williams and the team to everyone! read more

I've been under a lot of stress lately resulting in a lot of grinding and clenching. I developed a large cavity in my back molar and dentist wasn't sure if it would be a root canal (save the tooth!) or an extraction and implant. I was referred to Dr. Williams and was able to make an evaluation appointment within a few days. At the evaluation appointment he was honest about the possibilities and provided all information I could have asked for. His team scheduled me for a root canal the same afternoon (still hoping to save the tooth). I've never had a root canal, so I was nervous. Dr. Williams and his team were efficient and informative every step of the way. The root canal was conducted and Dr. Williams made sure I was comfortable (movie was playing during a portion) and that I had all I needed, including information for post-care and follow-ups. I HIGHLY recommend!! read more

Clean, good protocols in place, accommodating and friendly and when I had to have an emergency extraction, best experience I've had with this kind of issue. Dr. S. Williams is highly skilled. read more

I can't say enough good things about Dr. Williams. He is the absolute best. Has the latest and greatest equipment and even showed me my mouth live on TV. Eww but it was very thorough! I could see exactly what he was talking about! Best experience ever, and no pain! read more

Jill at the reception area was so friendly and helpful! Dr. Williams was very friendly also. He made sure to explain everything to us and did a great job. we were there for my daughter, who gets a little nervous at the dentist, and he made sure she was comfortable. read more

If anyone with a dental phobia is looking to find a compassionate, patient, empathetic office to have work done, this is the place. I had been dealing with a tooth issue that I avoided getting taken care of until it was absolutely necessary because I have a severe fear of dental work. Two weeks ago I came into the office in pain, crying an embarrassing amount, because I was afraid. From the moment i walked in the door, I was treated with so much kindness and understanding. The women at the front desk not only reassured me, but both came back to check on me throughout my visit. Everyone treated me with so much dignity, and never made me feel embarrassed for my fear. Not only did they manage to squeeze me in at the last minute, but the office stayed open so I could be treated the same day. The work was done painlessly, and the recovery, while not super fun, has been easy. I have my follow up appointment tomorrow, and for the first time since I was a kid, I'm not filled with fear. The entire office, from the front desk all the way to the doctor himself, is indescribably kind, and they truly care. I will never go anywhere else. read more

This was the most fun I've had during a dental procedure! Staff was friendly and engaging. Facilities were beautiful and clean. But... Doctor Williams is incredible. Obviously extremely knowledgeable and practiced in endodontics. After the numbing process, he turned on Seinfeld to keep me occupied. The doctor, his assistant and myself were having a pretty good time laughing at the show while smoke was billowing out of my mouth :)) Highly recommend!! read more

Steven M Williams, DMD - Endodontists Near Me - Livermore, California