Great service at Kosmo Nail Bar. My favorite person so far is Julia. They use clean equipment for…read morepedicure and it's a very friendly service all around. Great design in the salon as well. I can totally recommend this place.

I went to get what originally should have been a manicure and pedicure but it ended up turning into…read morea pedicure only. I'm disappointed because I was looking to get pampered before my trip and left disappointed in my experience. The service provider, Tammy rushed my experience and was rough. She started working on feet without asking which plan I would like. The water was extremely hot and I had to tell her 3x that it was too hot for my liking, she didn't check before asking me to put my feet in. Also, she cut me with the drill and kept poking me with her long fingernail. I tried to still enjoy it and be chill about it because I was working on my laptop. After getting halfway through the pedicure I was then asked if I wanted to do the basic pedicure and at this point I said yes because she didn't check to see before started my and was already painting my toes at this point. Next thing I know she was standing up and went to get me a warm towel and then put oil on my feet and up my legs and that's it. No massage no anything and that was rushed. As I'm leaving to checkout I tell the front desk lady that I got the most basic pedicure with no massage and Tammy came over to say I did get a massage and to check the cameras. I tell the sweet front desk girl that I would wait for her to check because then she would see that no massage was doing. Putting oil on my leg for 5 seconds wrapping up is not a massage. I've been there before and know what a massage is. Even her scrubbing the bottom of my feet was so quick and only like 10 seconds. I have no reason to lie and am just sharing my experience. Even after all of that back and forth I still left a tip because I've been here several times and was okay with how it ended up but don't try to overcharge me for what I did not receive and then lie about it. I'm willing to pay the work that you did but don't rob people of an experience and then try to overcharge them. Whoever the manager is please watch the camera and you will see the truth. She should be retrained before servicing people because I actually do like this establishment and am a service provider myself so I know how things should be and would be disappointed in my employees.

Very friendly atmosphere. Quality service, with a relaxing environment. Convenient location as wellread more

While my dog was getting groomed near by, I searched for a nail place to get my eyebrows and toes…read moredone. Ambiance popped up and I decided to give them a try and I'm so glad I did! The woman who did my eyebrows did a FABULOUS job! I may only come here from now on. She was so detail oriented. My pedicure was amazing too. I got the #2 which was super relaxing and again, the nail technician took her time making sure they looked perfect. I will definitely be back!

Rain tends to be hit or miss for me, but generally a decent nail salon! I had Summer help me most…read morerecently and she did a wonderful job. I got a gel manicure, which she did quickly and well. I was between 2 colors and she even swatched each on a finger for me to see under the light to decide! The nail techs are always friendly and kind. The vibe is laid back and relaxing with a bright interior. I'm usually able to walk in with little to no wait, which is always nice. I would come back in the future and recommend booking with Summer!

I called for an appt, very friendly lady took my information. I arrived and was told to pick out my…read morecolor. I asked to see a menu of their pedi options. I picked the "spa" pedicure. I sat down at 2:17 to soak my feet, at 2:41 she was done. I think she gave me the basic option, there was definitely not any peppermint lotion or fancy salt scrubs. She rubbed the "cheese grater" very quickly over my soles, not sure if this was considered the callus removal? The polish did not have a base coat, it was 2 coats color 1 coat clear. While she did a beautiful job with the paint, I am not satisfied with the overall pedicure. When checking out, I told the lady I didn't receive some items on the menu. She then charged me $47 (vs $50) if I was to come back, I might just schedule the basic ($35)

I love my nails they are the best the are the the nails that I got there really cheap. I recommend…read moreand the vibe in there is really chill. They keep you free water.

I went here today to get my birthday set done!! First off I like to say thank you to the entire…read morestaff there you guys were so welcoming and patient. I went in for a pedi and fill, I got the summer pedi and the tech did an amazing job, for the fill I wanted a design that was very over the top and the first tech didn't have time, so I believe the manager did my set and she was amazing and very detailed. I even received a little gift for my birthday shout out to them! I will be coming back more regularly.

As a service provider myself, there is no reason why if something is being changed the price is not…read moretalked about with the client. I was under the impression that the french tip design I got was still in the range of price on what i was originally getting. I paid 107 and some of the nails have different shapes, for 80 dollars on acrylic nails I expect for them to be good quality

The new owner Lennie is fantastic! She truly listened to the idea I had in mind, and my nails…read moreturned out even better than what I expected. The store is clean, spacious and very bright. I feel pretty safe amid the whole Covid situation. Will definitely come back, highly recommended!

Their service is so personal and precise!They do exactly what you request,whether hair or…read morenails.Fabulous Salon!

Amazing hospitality and service. Mary (manager) and her coworker greeted me immediately upon…read moreentering the large salon and although I was a walk-in, Mary started my acrylic fill-in (gel) within 10 mins. She was very friendly, sweet & extremely particular with her work. Process took 1-hr. I suggest you call for an appointment as she primarily works the late afternoons/evenings only. I was amazed at the total cost after being to 3 other salons in the Virginia area. I will be returning as there are other benefits you'll have as a customer to take advantage of. The salon is in a plaza right next to a laundromat and a convenience store in the Triangle area. So plenty of parking. Salon is a tad outdated with paint and decor, but it's clean clutter.

Today I went to three different nail salons trying to get a pedicure, and every place had a…read moretwo-hour wait. When I came here, they were able to take me right away. My goodness, what a comfortable experience! Rose was amazing and took exactly one hour. I'm so pleased with the entire experience. I highly recommend this place!

My mother took my daughter for a special grandmother-granddaughter pedicure date, and unfortunately…read morethe experience was disappointing. The technician working on my daughter wore an earbud during the service and repeatedly looked down at her phone. My daughter said the technician would occasionally laugh while looking at the screen, and it appeared she was watching a show or movie during the pedicure. As a parent, I found this unprofessional and distracting. When providing a service, especially to a child, I would expect the technician's attention to be focused on the client rather than on a phone. It also raised concerns about safety and overall customer care. She also had to start over because she ended up painting my daughter's nails the wrong color. What should have been a fun and memorable experience for my daughter and her grandmother felt impersonal. I hope management addresses this so customers receive the attentive service they deserve.

I just left Stellar nails 5 mins ago! And let me say she was so short staffed that she was doing my…read morehands while I was getting my pedi done! The purpose of doing a mani pedi is to come relax and have each done separately this was very annoying and this is on Stellar not the customers fault she is short staffed but you booking appts to Make your money. Then charged me an extra $5 to remove the clear gel polish from my fingernails, and never informed me before doing it. Secondly I was out of town tending to my deceased step dads funeral services for BD and tending To my 86 yr old mom in Chicago, so I asked if I could use my BD discount she said no, this should have been honored. I won't be back Ms Stellar and do Not attempt to send me a coupon to return. This was poor customer service at its best. Good bye and good riddance!!!! Terrible service.

They refused to open a fresh nail kit in front of me and upon request. Any other place opens a…read morefresh kit in front of you to cut your nails. I left immediately. I don't recommend anyone going to this place and risk an infection.

Unfortunately, this was one of the worst salon experiences I've had. From the moment I sat down,…read morethe appointment felt rushed, and it became clear that the focus was on finishing quickly rather than providing quality work. I paid over $80 for a gel manicure with a simple design, yet within hours the polish and design began chipping and peeling, something that should never happen with a properly applied gel manicure. Equally disappointing was the customer service. The technician was impatient, dismissive, and made what should have been a relaxing appointment feel uncomfortable from start to finish. What concerned me even more was witnessing similar treatment toward other customers. A young child receiving a manicure was handled with noticeable impatience. Rather than creating a welcoming environment, the technician repeatedly jerked her hands into position and appeared more interested in rushing through the appointment than ensuring she was comfortable. Watching that interaction reinforced the impression that speed was consistently prioritized over customer care. For the price charged, I expected professional workmanship, durability, and respectful service. Instead, I left with nails that failed almost immediately and an experience that fell well below reasonable expectations. Based on both the quality of the work and the customer service I observed firsthand, I cannot recommend this salon and will not be returning.

DO NOT GO TO THIS PLACE!!! I would give ZERO STARS IF I COULD! I went for for first time spend over…read more$80 at this place just for them to tell me that I have to come back the next day for them to FIX what they messed up the nail polish was peeling off after I came home I got a simple pedicure with gel paint. it wasn't cures right and I paid TOO MUCH MONEY TO HAVE MY TOES LOOKING LIKE WHO DONE IT AND WHY.... the picture with the black mail polish is mine for the pictures. I know I shouldnt of left but I was already there for 2 hours and was on a time crunch.

the attitude there is crazy. rude and horrible work please save your money. just needed a fill and…read morethe front desk lady gave me attitude and the dirtiest look. Didn't say a wait time or anything just nasty looks. all that for mediocrity

First time at salon - got a gel pedicure. The service was horrible. Was not told about pricing or…read moreoffered different pedicure services. They tried to apologize after I called them out. When I got home I saw there was a film on my polish. Called and they said they could redo - don't want to go back there. Poor service