First off the service was polite and professional. I got French nails. The place was clean. I…read morerecommend.

I received poor service with the stylist telling me that my dark skin could not wear any color…read more Michelle T the stylist told me only white skin can wear any color of finger nail polish. I reported my experience to the managers and they did nothing. Kosmo does not value black customers. Use your dollars some where you are truly appreciated.

With a name like Ambiance and pretty decent reviews I expected to walk into a great atmosphere. I'm…read moreused to having a good experience when I get my nails done and being surrounded by... well, nice ambiance. So I tried this place and it was, as others have put it, very grimy and ragged. It looked like a hole in the wall with tattered chairs, peeling and discolored paint and random patches on the wall. This should have been a clue to leave but I try not to judge a book by its cover. Besides i came because reviews were very good. Unfortunately i probably should have judged it more harshly. While the staff was pleasant overall. I was also dumbfounded by their limitations. Specifically I asked for a French manicure with a chrome line and they were not able to do a chrome line. So I went with her suggestion of just a glittery line as shown below. It wasn't great looking. The lines were crooked and a bit off from the picture but not horrible. The nails also took about 2.5 hours to do. But the kicker for me was the price. This was a French full set and it costs $98. With tip I paid $110. I've never in life paid that much for such a simple design. Usually I get services that are more elaborate and the cost is usually around $85-90. But given that this is often accompanied by fruit and wine (or water) and a beautiful atmosphere it seems more than worth it. While the staff was pleasant, the atmosphere horrible and the results were mediocre, so this is definitely not a place I would visit again.

Best place ever and great service they work really hard and their member give a 100 percent effortread more

Rain tends to be hit or miss for me, but generally a decent nail salon! I had Summer help me most…read morerecently and she did a wonderful job. I got a gel manicure, which she did quickly and well. I was between 2 colors and she even swatched each on a finger for me to see under the light to decide! The nail techs are always friendly and kind. The vibe is laid back and relaxing with a bright interior. I'm usually able to walk in with little to no wait, which is always nice. I would come back in the future and recommend booking with Summer!

I called for an appt, very friendly lady took my information. I arrived and was told to pick out my…read morecolor. I asked to see a menu of their pedi options. I picked the "spa" pedicure. I sat down at 2:17 to soak my feet, at 2:41 she was done. I think she gave me the basic option, there was definitely not any peppermint lotion or fancy salt scrubs. She rubbed the "cheese grater" very quickly over my soles, not sure if this was considered the callus removal? The polish did not have a base coat, it was 2 coats color 1 coat clear. While she did a beautiful job with the paint, I am not satisfied with the overall pedicure. When checking out, I told the lady I didn't receive some items on the menu. She then charged me $47 (vs $50) if I was to come back, I might just schedule the basic ($35)

Love the clean and zen ambiance! Pandora did an amazing and thorough pedicure and dipping powder…read moremani. Rates were comparable to other establishments I have visited. Will definitely be my go to now that I reside in this area.

Beautiful spa with all of the bells and whistles. I was in the area and needed to get a quick…read moremanicure. I walked in and was able to be seen immediately. Tita gave a very thorough manicure and painted my nails nicely. If ever in the neighborhood, stop by and get a nice and refreshing manicure! Didn't need a pedi at the time, but would try them if needed.

Great job on my and my daughters nails for the holidays. It was by daughters first time and she…read moreloved it

Staff was super rude. I was going to give them a shot but i changed my mind after the first…read moreinteraction.

Becky was amazing!!! She was such a great listener and understood what I was wanting and she…read moredelivered! I was really happy with my haircut and all the tips she shared to style my hair. I found my go to place and person when it comes to hair care and hair services !

Amazing hospitality and service. Mary (manager) and her coworker greeted me immediately upon…read moreentering the large salon and although I was a walk-in, Mary started my acrylic fill-in (gel) within 10 mins. She was very friendly, sweet & extremely particular with her work. Process took 1-hr. I suggest you call for an appointment as she primarily works the late afternoons/evenings only. I was amazed at the total cost after being to 3 other salons in the Virginia area. I will be returning as there are other benefits you'll have as a customer to take advantage of. The salon is in a plaza right next to a laundromat and a convenience store in the Triangle area. So plenty of parking. Salon is a tad outdated with paint and decor, but it's clean clutter.

Today I went to three different nail salons trying to get a pedicure, and every place had a…read moretwo-hour wait. When I came here, they were able to take me right away. My goodness, what a comfortable experience! Rose was amazing and took exactly one hour. I'm so pleased with the entire experience. I highly recommend this place!

Why did I go here again. A $60 spa pedicure start to finish in 32 minutes …read more I need to remember there are lots of better places to spend my time and money.

Awesome experience! Be sure to try out the spa pedi and ask for lenni, she's a beast with the pedi…read moregame! Pros: affordable prices, professional work and customer service. I walked in the shop and almost everyone was socializing and "chillaxing". Cons: shop is a little bit on the smaller side and the location isn't ideal .. if I didn't google this shop I probably would have just kept passing by. It looks a bit sketchy from the outside but trust me their work is good! :)

I just left Stellar nails 5 mins ago! And let me say she was so short staffed that she was doing my…read morehands while I was getting my pedi done! The purpose of doing a mani pedi is to come relax and have each done separately this was very annoying and this is on Stellar not the customers fault she is short staffed but you booking appts to Make your money. Then charged me an extra $5 to remove the clear gel polish from my fingernails, and never informed me before doing it. Secondly I was out of town tending to my deceased step dads funeral services for BD and tending To my 86 yr old mom in Chicago, so I asked if I could use my BD discount she said no, this should have been honored. I won't be back Ms Stellar and do Not attempt to send me a coupon to return. This was poor customer service at its best. Good bye and good riddance!!!! Terrible service.

DO NOT GO TO THIS PLACE!!! I would give ZERO STARS IF I COULD! I went for for first time spend over…read more$80 at this place just for them to tell me that I have to come back the next day for them to FIX what they messed up the nail polish was peeling off after I came home I got a simple pedicure with gel paint. it wasn't cures right and I paid TOO MUCH MONEY TO HAVE MY TOES LOOKING LIKE WHO DONE IT AND WHY.... the picture with the black mail polish is mine for the pictures. I know I shouldnt of left but I was already there for 2 hours and was on a time crunch.

This is the worst nail salon I've ever been to. I felt extremely rushed and left with a half-assed…read moreservice. With in hours of getting gel polish with a design, the gel and design chipped and peeled off. I believe this has to do with the person clearly not knowing what they were doing and being rushed. The service was extremely uncomfortable and the person who did my nails was very rude to me as well. I saw other customers being treating the same way. A young girl (a child) who was getting her nails done was being treated the same way. The man who was doing her nails was extremely impatient with her. He jerked her hands around and forcefully grabbed the next hand to work on. It's clear he just wanted to get the service done and over with, regardless of quality. The same was true for my own service. I spent over 80$ for terrible service, quality and treatment. Nail salons are suppose to be relaxing, especially when you're paying for it and better quality. Here I was rushed, overcharged and left with crappy nails. DO NOT GO HERE.

I like this place mostly because of the prices - I got a mani and pedi for $35, then with a design…read moreit was only $36 because of military discount. Score! You just really have to watch the paint job - because it can be somewhat sloppy. I had to tell the girl to make sure to get the hard to reach corners between the nail and skin. Regardless, everyone is really friendly and I enjoyed sitting in the nice pedicure chairs. They have a pretty good selection of colors as well, and they have a cool checkout system involving an iPad looking thing. You pretty much get what you pay for here - a 3/5 quality manicure and pedicure for an amazing price. It seems like Katie is the most experienced here, so I'd ask for her to paint AND put on your acrylics (they had a young girl who was still in high school paint - she was decent). I'd go back. Oh and I like the programs they play on the televisions too.

First time at salon - got a gel pedicure. The service was horrible. Was not told about pricing or…read moreoffered different pedicure services. They tried to apologize after I called them out. When I got home I saw there was a film on my polish. Called and they said they could redo - don't want to go back there. Poor service