Ambiance - small parking lot, offers drive thru & small seating area outdoors for customers to enjoy their custard Service - walk up to the window to make your order Food - BootDaddy Concrete is my abs favorite, the only complaint I have is the frozen custard seemed kindly "melty" right when I received it read more

Andy's Frozen Custard - Ice Cream & Frozen Yogurt Near Me - Naperville, Illinois

I guess Andy's believes a mislead or purposely mis informed customer is their best customer? Keep people uninformed and business will prosper, right Andy's? Be smart people, there are tons of other options where they value your business and provide easily accessible information They hide the calories intentionally, what better way to have their customers make decisions that we are not intentionally made aware of! read more

The absolute best custard ever!!!! The custard here is so creamy, rich, smooth and absolutely delicious! I had the pecan concrete and my fiancé had the custom banana split. It really hit the sweet tooth spot. The employees were so kind and I really loved the peach colored uniform shirts they had on. I wanted one! read more

Andy's Frozen Custard - Pecan concrete, banana split. - Ice Cream & Frozen Yogurt Near Me - Naperville, Illinois

We stopped by Andy's Frozen Custard in Naperville after an afternoon event, and it was exactly what we were hoping for. We're familiar with Andy's from our experience with one our hometown of Atlanta, and it was great to see the same high-quality custard options here. Drive in service was quick and efficient. Folks were also enjoying the warm evening outside with their concretes and other treats. Everything tasted just as good as we remembered and totally hit the spot for a late dessert. A perfect five-star treat. read more

With a creamy, dense consistency and bold flavors Andy's Frozen Custard is a reliable choice to satisfy anyone's needs for a frozen treat. There are plenty of different combinations you can make which mostly center around vanilla or chocolate variations with toppings, but sometimes there are interesting options like fruit as well. Service here is friendly though not extremely quick due to the different levels of preparation required. With the lines during the summer though, you can guarantee that you're getting a very fresh product and chat with others who are enjoying the delicious products as well. I wish there was a bit more parking space and areas to casually enjoy the frozen treat as I've never been to an Andy's that wasn't busy (even when the weather isn't super warm). The design of the sign and restaurant itself is attractive and recognizable. It's great that you can also watch the custard being freshly made, though it only takes one bite to immediately recognize this in everything they make. Overall, great spot for frozen custard and the quality is so good that it saves me from having to make a special trip to Wisconsin. read more

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Always a great spot to grab a sweet treat! Quick sidenote, have you considered using receipts with order numbers and calling them out like Portillo's does? When it gets busy, it can be really hard to hear the staff at the window, and with so many people ordering the same items, it can get a little chaotic. Just a thought that might help streamline things! read more

Great spot for tasty treats! There are a lot of great menu options as well as the ability to create just about anything with the wide variety of toppings and mix ins! They are open late which is great when you need to satisfy the late night sweet tooth! Service is always great as well. It definitely gets crowded on warm summer days but the line moves quickly. It is a neighborhood favorite! read more

First time at Andy's and hopefully not the last! There are so many different flavor combos I still need to try. I'm a sucker for seasonal things and the front window person recommended the peach dream concrete so that's what I tried. It was good! I enjoyed the giant peach chunks. We also came during a big rush of people but they kept the line moving and we got our desserts almost right after ordering. read more

Andy's Frozen Custard - Peach Dream Concrete - Ice Cream & Frozen Yogurt Near Me - Naperville, Illinois

Went last night after some dinner. Was a fun treat got the turtle sundae. Yummy in my tummy. The pecans were the perfect amount of roast and salt. It was huge. The said regular or large. It was a regular but very big. read more

Andy's Frozen Custard - Ice Cream & Frozen Yogurt Near Me - Naperville, Illinois

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Good selection, quick, and delicious! Great for kids and nice seating spots for when it's hot outside. Prices are good, too.

Very creamy & tasty. More than soft serve. And the hot fudge is amazing. They even use pecans. I highly recommend a stop in their drive-through. read more

Andy's Frozen Custard is the perfect destination for dessert. My husband and I wet there on a Saturday night and we found it to be very crowded. The parking lot is not laid out very well and many drivers were going the wrong way. You also have to walk through the drive thru to get to the front of the store. Once we got to the front of the store there was a long line of customers, which is expected on a hot summer night. Once we got in line, I felt it took an exceptionally long time to get to the front to order. I ordered the triple chocolate concrete (chocolate frozen custard blended with chocolate chip cookie dough and melted chocolate chip). Despite the trouble and wait to get this frozen treat, Andy's Frozen Custard gets four stars because of the tremendous taste and the joy it brings. I highly recommend Andy's Frozen Custard. Come for the frozen custard and try to ignore everything else. read more

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Service was pretty poor. I came by at around 550pm today, took awhile for one of the teens to take notice and come over. I wasn't too familiar with how to order etc and unfortunately the petite blonde/olive complexioned gal wasn't at all helpful, came across very clueless and ditzy. I felt sure my order was going to end up being incorrect/ shocker it was! All i ordered was a vanilla concrete (she said can only choose between vanilla & choco?) + cookie dough... i had no cookie dough! Seriously, how not-bright must you be to flub such a simplistic order up??? Was already back in car and getting late for an appointment so I didn't return inperson to complain. Would NOT recommend and won't return- flavor of the plain ole vanilla very meh. Coldstone or my local ice cream parlor ofc MUCH better AND cheaper! Cannot wait for robots to take over- today's "teens/young adults" are the worst, zero attention span or interest in any work whatsoever. These places need an actual competent adult to oversee, leaving a bunch of airhead teenagers by themselves NOT a good idea. Terrible experience! read more

Even though this is a chain ice cream shop, it's still really good. The selection is large and service is pretty fast!

Since I've lived in WI for 9 months now, I know what an excellent frozen custard should be. I frequent Kopps and Leons in Milwaukee; Culvers on days when I didn't have time to drive to Milwaukee. First time trying Andy's and the staff was unfriendly. I was only looking for plain vanilla custard but didn't quite locate in the menu. She said most people ordered concrete things which I didn't care for at the moment. Finally got a plain 2 scoops vanilla custard on a cone and the taste/texture were alright. read more

Andy's concrete frozen custard are addictive. The Snowmonster Concrete is excellent! Creamy frozen and sweet, with textured melted chocolate chips read more

Andy's Frozen Custard - a hand holding a cup of frozen custard - Ice Cream & Frozen Yogurt Near Me - Naperville, Illinois

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What a fun place! Visited Naperville with my son on a recent trip and found Andy's. Wish they were around when I lived there years ago! We each had concretes and they were perfect. Waitstaff had our order made quickly. read more

We haven't visited an Andy's in quite some time and it was nice finding this location. I love the vanilla frozen custard because it's creamy and sweet and not overly dense. What I like most about Andy's frozen custard is it's always delicious and consistent. Regardless which one you visit, the frozen custard will taste the same. Also, the servers are always pleasant and courteous. If you'd like something a bit fancier than a vanilla cup or cone, try a jack hammer. They come with an assortment of toppings and flavors. read more

Andy's Frozen Custard - Ice Cream & Frozen Yogurt Near Me - Naperville, Illinois

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Love this place and strangely it's my favorite in the winter too! The peppermint brownie is amazing!! read more

Andy's Frozen Custard - Peppermint brownie fudge - Ice Cream & Frozen Yogurt Near Me - Naperville, Illinois

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This is probably my favorite ice cream in the area. I usually get a concrete with Oreo, fudge and caramel. My mom and stepdad got sundaes.

I'll be honest. I'm only here for the roasted salted pecans. The ice cream/frozen custard or fudge don't taste any better to me than the majority of ice cream shops I frequent, but the generous helping of roasted pecans that are on many of the menu items keep me coming back. -And keeps me thinking of Andy's even when I'm not allowing myself to go back just yet. A small hot fudge sundae is my standard. It's simple and just the right size for me since I can barely finish even one of those. It has been my go-to since I was old enough to buy my own. My mom always ordered one for herself, but made me get a plain cone. Whuuuut? But hers never had Andy's roasted pecans. Mine does. The Concretes are family favorites. I generally don't order my own, but swipe bites from others. I love the Rico Suave Jackhammer with its roasted pecans and Oreos with a hot fudge center, but my favorite is a seasonal Apple Pie Concrete. Sadly, it's only available in the fall or winter. I'm in no hurry for cold temps, but I do count down the months until I can have one again. Warm cinnamon apples with pie crust and those roasted pecans. Mama Mia. read more

The best, freshest, yummiest custard. My personal favorite is the triple chocolate concrete! The custard is creamy, the chocolate pieces are nice and flaked, and the cookie dough is oh so delicious. I actually got it the last time I was in town and during one of the big snow storms. Doesn't matter what temperature it is outside...Andy's is ALWAYS the answer. Yuuuum yum. P.S. stick with the smalls. It is plenty!!! read more

Andy's Frozen Custard - Triple Chocolate Custard. Yassssss! - Ice Cream & Frozen Yogurt Near Me - Naperville, Illinois

On a Friday night in the freezing cold there was still a line at the drive thru at nearly 9 pm! (Also a staff member taking orders outside, Portillo's-style). Gotta go for dat James Brownie Funky Jackhammer. A billion calories I'm sure, but this is fabulous: vanilla custard mixed with peanut butter, brownie bites and a big dollop of hot fudge. My bf got a blend of custard and Heath bar, but since it was his first time he was sort of overwhelmed by all the choices. There were also interesting looking flavors where I wasn't sure what else they would go with, like the key lime syrup. (We both thought there should be graham cracker crumbs on the menu to go with this.) I'll just have to go back and do some experimenting...oh who am I kidding, James Brownie is probably going to win every time. read more

My wife and I love Andy's. They have a rotating special feature ice cream often and also the standard flavors with great toppings. My wife typically orders a chocolate concrete with peanut butter, caramel and cookie dough. My order is always a vanilla ice cream sundae with a crazy amount of toppings (marshmallow, caramel, pecans, waffle cone pieces and ooey gooey mix) read more

Andy's Frozen Custard - Ice Cream & Frozen Yogurt Near Me - Naperville, Illinois

why is the custard at Montgomery location better than the Naperville location??? there is way more deliciousness packed in there product... more choco chips more pie more whatever Naperville it is time to step up! it is a disappointment when I forget and accidentally come to this location I have wasted product in my freezer! read more

I was asked for $11+ for 32 oz of ice cream. that's like 1.5 quarts of cost. I can't fathom this price model.

Andy's Frozen Custard is a great ice cream place. About 20 minutes ago, we ordered pick 6 pints in the 2 go menu. It is delicious, the people are very k no ice and get to you right away. You can buy 6 well sized pints for 18 dollars! Great place, highly recommended, cheap, and delicious read more

One of my favorite things about this location is that it is open later than other dessert stores in the area. Which is perfect for those late night cravings. There's many options to choose from, and also dairy free items which is always great! There isn't an indoor seating area and does get quite busy so there might be limited seats but, there is a drive thru. I've been going to Andy's for so long and I'm never disappointed with either the customer service or the custard! Highly recommended. read more

Stay away from this place. Every time I go they get the order wrong. Last time I went there was a layer of liquid on top of the sundae. All I asked for was vanilla with sprinkles and a cherry and got a liquid soup in a bowl. Completely incompetent. read more

We love their ice cream but every time we go through drive trough the containers are not even half way full and since they put them in a bag you don't really notice until you Are home. read more

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Andy's frozen custard is a consistently good sweet treat. They carry a variety of flavors and of course you can always customize to your taste with the varied options they offer. Customer service is always friendly and helpful during my visits and although pretty popular-long lines-service is efficient. read more

You guys should learn how to fill a container properly so that it does not overflow. It isn't that difficult. If you make too much, just scoop it out before handing it off to the customer. If it's a to go order, make sure you can put a lid on it without creating a mess. It is a giant burden to your customer to have to clean custard off of his hands, off of his car, counter top, garbage can, table and doorknob. When a guy who is 5'3" and 135 lbs shows up by himself and orders 2 concretes, it's not difficult to guess that he is not going to sit at the restaurant and eat both of them himself and that he might appreciate not having to clean up a giant effing mess. I did ask for lids. That did not help. My wife said the concrete tastes good, but really a customer should not have to clean up a giant mess when they order a food item at a restaurant. read more

Andy's Frozen Custard - Missing from photo: second concrete already removed from car. - Ice Cream & Frozen Yogurt Near Me - Naperville, Illinois

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The strawberrry milk shake is The best in town. Thick and creamy! Their vanilla custard is outstanding, better than vanilla ice cream for its consistency and taste. read more

We decided to stop here after celebrating a birthday at Top Golf and Andy's did not disappoint! I ordered the Rico Suave Jackhammer and it was filled with chocolatey goodness and fresh custard. If you're near an Andy's and love yourself, stop by. read more

Great service and lots of options! A gem in the middle of Naperville. If you are hungry , try the Banana Split.

If you don't have an Andy's near you I feel sorry for you :( This is the best place for frozen custard hands down! I'm not really an ice cream person but Andy's Frozen Custard is an entirely different thing. They use real and fresh ingredients so there's never any of that fake syrupy stuff. My all time fav is the snowmonster concrete. It's thick, creamy vanilla Frozen Custard with real strawberries and melted chocolate. They even use a full slice of pumpkin pie in their pumpkin pie concrete. The service at this location is always quick and really friendly. This is my favorite place to go for a summer treat, but of course I go year round because I love to try the seasonal flavors. read more

Glad to find this place! We had one in Austin TX and was visiting our son in Naperville when we used yelp to locate an ice cream spot. This place is great quick service and awesome custard. I ordered a pineapple shake...it was nice and thick lots of pineapple chunks some too big for the straw!!! read more

This place was pretty fantastic. I got a little digger Oreo cup and ate it up before I had a chance to take a pic. The service is fast and the frozen custard was so delicious! It almost makes we want to go drive the 45 minutes to go back again this week. read more

Andy's Frozen Custard - Order at the window, can't wait looks awesome! - Ice Cream & Frozen Yogurt Near Me - Naperville, Illinois

I love Andy's. Pros: - best custard I have ever had - seasonal choices are always superb - staff members are clearly treated well as they're always chipper - quick service - puppy cones for my puppies Cons: - addicting - hard to narrow down what I want because too many items are excellent - late night cravings - custard makes you fat If you can get passed the cons, make sure to get over to Andy's! Or don't, that way the line will be shorter. read more

Who doesn't like frozen custard?!?! I will literally drive to this place when it's not even "ice cream" weather, and we all know the seasons in the Chicagoland area are wacky. So, there's a drive up here and a walk up window...the menu here is pretty awesome! They are a little more expensive than Culvers down the road in Downers Grove, but they have a nice variety. They are open till like 11pm, so that's a plus for your late night ice cream craving! I definitely recommend trying this place if you haven't already, and sign up for their rewards program too! read more