I recently had my carpets cleaned by EcoClean, and they did a fantastic job! Scheduling an…read moreappointment with Krystal was quick and easy. James was my technician, and he arrived on time and was professional, knowledgeable, and thorough throughout the entire process. I was so impressed with how efficient the service was and, most importantly, how great the carpets looked afterward. They looked brand new! I highly recommend EcoClean and will definitely use them again in the future for my carpet cleaning needs.

EcoClean was easy to schedule and I received appropriate reminder notifications as the day of…read more service became closer. What I really liked was the text with a picture of Terry, the technician that was coming. Terry and I reviewed what was to be cleaned and how long it would take. After the cleaning, the furniture and rug looked and smelled great. Drying time was about 2 hours for the chair/ottoman, 4 hours for the rug. I am happy with the products EcoClean uses for I have asthma and allergies. I do not react to the products that ECOClean uses. I am happy with the service, quality of work and the fair cost. I will continue to use ECOClean.

I called to ask about some concerning looking areas in my house. Darrell asked me to send pictures…read moreto look at while he was on the phone with me. He was able to suggest to me what he thought I should do, and he said he didn't think I needed mold remediation, and he diagnosed what was going on. It's clear he is very honest because he didn't have to spend that time on the phone with me when he was not going to obtain business. If I ever have concerns about mold in the future, he will be my first call.

Exceptional customer service and the only person who returned my call and gave me actionable…read moreadvice. I had a fantastic experience speaking with the owner of Rapid Response Restoration and I did not even end up being a customer. I had some mold popping up on items of clothing and the owner himself took my call. He gave me great tips and set my mind at ease. Just from this interaction I'll recommend them to anyone.

We are having our seven year old tub and tile replaced, due to mold growth behind the tile. Our…read morecontractor tried to tell me that the mold on the exterior wall was just a "mold stain", even when I told him that I know that "dry" mold is not "dead" mold. He planned to put an outdoor mold and mildew remover (that is supposed to be pressure washed off ten minutes later) on our particleboard wall and follow up with a mildew cleaner. I told him that was not acceptable treatment of the mold and dangerous to our health (per a call to the manufacturer). He told me I was "overthinking it". A friend used Above Board several years ago and was extremely satisfied. Barton was able to come out quickly, knew what type of mold the "not just a stain" was, and treated the area with a commercial grade indoor product, followed by a sealant. His experience and knowledge were evident. I am so pleased and relieved that our mold issue was treated correctly by someone who knows what he is doing. Don't listen to your contractor. Get it mold handled correctly by Above Board.

Poor customer service. Could be more friendly and efficient, still waiting for a call back.read more

Second time we had them come out to clear pipes. Tonight we had Mike. He was super friendly and…read morevery nice. Very easy to talk to and gave me a few great hints I will definitely recommend this company to our friends or family

Overpriced and unresolved issue. Terrible job on my water…read moreheater pipe replacement. Unprofessional service Technician!

If you are looking for confirmation that ServPro of Kendall County is the company for you during a…read morecleanup of tragic fire and/or water damage...look no further. On November 9th, 2018 our home was fully engulfed in fire. The next morning it was deemed unsafe to keep what was left standing therefore our home was then demolished and leveled to the ground. We lost nearly everything especially 3 dogs who were near and dear to our hearts...part of the family! (The whole story with video is at this URL - https://www.youtube.com/watch?v=FJO0oyNbvi0&t=112s) Servpro was recommended to me to utilize for the clean up of our home. Our home was said to be a large loss situation. Servpro came in and the first thing they allowed us to do was search for the dogs that had perished. For 2+ days we were allowed to so a fine search through all of the rubble. We were successful in finding 2 of the 3 dogs. Then the Servpro team terrifically headed by Aldo gently and respectfully went through every inch of the house. Politely asking me all along the way if I wanted to try and keep some of the things they found. They inventoried and took pictures of all that was recognizable and possibly recoverable. They took back to their shop a few things we asked them to remove the smoke smell from. A few weeks later we received them in such terrific shape. I cannot begin to tell you how deeply respectful and hard working Aldo, Alex and his team were throughout this very, very painful process. We lost our home of 15 years and animals. Throughout this whole process we were treated so cold and badly by the "big" companies, i.e, Comcast, State Farm and more. ServPro of Kendal County and Caton Crossing Animal Clinic were head and shoulders above everyone else expressing care and concern for our loss. I NEVER write reviews...this is my first and more than likely my only review...ServPro of Kendall County deserves all of the credit possible for their compassionate care for our situation. Thank you ServPRO!! Excellent work!

Recently I had a leak in upstairs bath area which caused a problem in downstairs ceiling and area…read morerugs in a finished basement. I called Servpro who was quick to respond. They were very professional explaining what they were planning and did all they said they were going to do. They worked very well with my insurance company also. I would use them in the future.

Rudy and his family did an incredible job sanding and staining our entire second floor. They walked…read moreus through the process in detail of what to expect for the process start to finish. We had many stain options to choose from and ended up selecting Jacobean and absolutely love how it looks! The floors truly look brand new and they even fixed some bumps and gaps in the original flooring that we had concerns about. We forward to getting our first floor done by them in the future as well.

I'm glad I was able to find Monroy Hardwood Flooring when I searched for hardwood floor installer…read more They did an amazing job installing my hardwood flooring in 4 rooms. Rudy and his sons were amazing to work with. When my hardwood floorings were delivered, I texted them to let them know my hardwood floors have been delivered and to schedule the installation. They reached out to me to ask if the floors were in my house. When I told them they were in my garage, they told me they would like to stop by to help me move the floors in my house. They did an amazing job cleaning up after they have completed the work. Not only did they do an amazing job.with my install, but I also enjoyed their music selections. I would definitely work with Rudy and his sons again. I highly recommend working with Rudy and his sons If you need somebody to install or repair your hardwood floors. Great job guys!!

I cannot say enough good things about Restoration 1 of Fox Valley! From the moment I called, John…read moreand his crew were extremely quick to respond and stepped in with total professionalism. They were proficient, highly skilled, and walked me through the entire process, offering many options to make sure I had the best solution for my situation. John and his team truly went above and beyond every step of the way to ensure everything was handled thoroughly and seamlessly. Their work quality is excellent, their communication is top-tier, and their dedication to customer care is second to none. If you ever need restoration services, look no further--this is an overall very five-star team all around. Highly recommended!

When you have water damage, you need someone now. So when you need a company that stands behind…read moretheir 24-hour emergency advertising claims, Matt and the gang are the ones to call. Professional and the job is done with complete quality and not just to make a quick buck!

Prodry is a great great choice for water damage restoration, and Mike and Peter are truly a…read morepleasure to work with. Mike and his team arrived the same day of my call, gave clear explanation of what to expect, proposed a fair price, performed quality work (in terms of both equipments and labors), provided effective and constant communication (despite being super super busy after a heavy storm week), and cleanup nicely after the work. What more could I ask for? Maybe don't get water in my basement in the first place ... but that's not Mike's fault :)

My hot water heater was leaking, with water soaking part of my wall-to-wall basement carpeting. The…read moreplumber who came to my aid (on Christmas Eve) and stopped the leak referred me to ProDry. I didn't expect service on the holidays, but Dan came to my home promptly on Dec. 26. He assessed my situation and concluded that it could be sufficiently addressed by using a couple of those industrial-strength fans on the floor. That was a relief! The carpet is nice and dry now. The cost, negligible. Dan's sister and another fellow from the company retrieved the fans. Everyone, including the woman who answers the phone, is extremely pleasant, and they are excellent communicators.