Our carpets look like new. They cleaned our area rugs in a machine to clean both sides and…read morebrought them back. They look great.

Very happy with our area rug cleaning. (4) area rugs were estimated and picked up and dropped off…read more Great customer service, gave us some good tips for the future. We will use him again. Very pleased.

We used SERVPRO in February this year when our kitchen flooded. It was a very stressful situation…read moreand we didn't know the extent of the damage right away. The SERVPRO crew came to our house within hours of our call and started the restoration process which included removal of tile and cabinets as well as using several large fans and dehumidifiers to dry the floor and drywall. After a few days Tony and his team were back at the house testing for remaining moisture and mold. Once we had the all clear my insurance company informed us the kitchen was a complete loss and had to be rebuilt. I spent the next several weeks working with my insurance company and trying to find my own contractors to now replace my entire kitchen. Having a full time day job this was extremely difficult and beyond stressful. When Jodi Thorton called to see how everything was going I updated her on my progress and explained how overwhelming the process was to find all of the different contractors I would need to build my kitchen. Once Jodi told me that SERVPRO performed Building and Reconstruction Services I requested her to do the work on the spot! Jodi was extremely professional and personable and managed every aspect of our kitchen rebuild! Every person that Jodi used on our project was on time, professional, and made sure they cleaned up after their work was completed. I would highly recommend SERVPRO for Restoration and Building and Reconstruction Services! Thank you for everything Jodi and for getting our kitchen back for us! Laura and Rick

2 days before we were going to put our home on the market, our house flooded. Most of our…read morebelongings ruined, and our plans to move came to a hault. Never have we been so devastated. But I will tell you what, these guys not only eased the pain, they helped us through the toughest time in our lives. Jason, Charlie and Edgar are the most professional kind heated guys I've met in a long time. I can't thank them enough

I highly recommend J&J for their soft wash and gutter cleaning services. They did a spectacular job…read moreon my house and garage yesterday, and the siding looks brand new! What truly impressed me was their meticulous preparation; they took the time to carefully cover all door locks, doorbell cameras, and electrical outlets before starting. The crew was professional, friendly, and clearly takes pride in their work. If you're looking for high-quality exterior maintenance, J&J is the way to go! Keep an eye out for their special sales throughout the year!

Use these guys!!! Quick and great service! Super nice and did an amazing job on our gutters and…read morepower washing our house. Not only were they quick to respond when I reached out, they had me scheduled right away with an excellent price quote. I highly recommend J&J House Washing!

Very reliable!! A friend recommend me to use their services…read more My friend had a few mold issues in her house and she was very happy with their work. Bob was on time he was Very patient and answering all my questions. And he checked a few spots in my apartment and said that I don't need anything to be done because it's not mold. While a different company came and wanted 10K for no reason. I wanted to pay him 20$ for a visit he refused to take it. He said their company don't charge for a checkup. This is a kind of guy you WANT to do business with. TOTALLY RECOMMEND!!!

We got a quote from AllPro for mold remediation - and they were in there the next day. It took them…read moreone day to do our basement and our attic. The guys were also super friendly. We called them originally because a neighbor recommended them. Thanks Allpro!

Theisen installed a new roof and repaired cedar siding all around our house. They are…read moreprofessional, great craftsmen, and good communicators. In addition, they replaced our gutters and introduced us with a painter who worked in tandem with them to repair rotted trim and soffits and then get them painted while the gutters were down. Highly recommend.

We were treated with the utmost courtesy by the owner and the employees. The final bill was exactly…read morethe same as the quote. Our yard wasn't damaged at all during the process. There wasn't so much as a crumb left on the site when the employees were done. We have a very high-quality roof and gutters that will last long long time. We highly recommend Theisen roofing and siding.

Re 5-6-2024 Water Damage in Condo from Unit above; Dishwasher Sprung Major Leak…read moreState Farm sent PUROCLEAN of BARTLETT to our condo the following day at 7:30am and they were prompt, professional, extremely courteous, and explained everything they needed to do. They checked daily on the status and updated us of what follows. Julian V. & Dustin were the team members who did the water mitigation work for a whole week and both were a delight. The Reconstruction Manager came by to assess what needed to be painted and repaired. We were the Liability Claimants on above unit owner's Policy and that hang-up with State Farm took until July 11, 2024 before we got our check. All people who own condos should READ their Dec & Bylaws, most importantly, the IL Condo Property Act, if you want to get a claim COVERED where the insurance company can't wiggle out. It works. Awaiting Puroclean to advise of painters' availability now. NOTE: same unit owner water damaged our unit a 2nd time on 6-27-2024 in Laundry Room & Furnace Room, apart from Dishwasher flood and ignored our letter for $787 reimbursement as quoted to fix by Puroclean. Frankly, I'd never advise anyone to buy a condo. A townhouse is better, but a single-family is best if your roommate or "other half" is "handy". Looks like we will be stuck paying for this out of pocket.

John M. came by today to assess our water damage from ice damming back in March. He tested…read moreeverything with his meters (2diffetent styles) and found no moisture. That last company that came by, Servpro, indeed served it to me. $3500. Granted there was moisture when they came but not $3500 worth. John from PuroClean basically said he can do it but didn't advise in ripping my ceiling and walls apart and showed me his meter readings. John saved me thousands. You do not find many companies that are honest and upfront. If you need work done do not hesitate to contact PuroClean. Thank you John

Prompt call back, easy to work with for cushion cleaning. The results were fantastic! Very…read morereasonable! A trusted name over decades for carpet and furniture cleaning in DeKalb County!

I have an area rug that had gotten extremely dirty during a home renovation project. I spent hours…read moretrying to get it clean with several different types of steam cleaners. The dirt would resurface each time it dried. I rolled it up and put in the basement. Over a year later I heard about Quinlan's and a machine they have that cleans area rugs. I took it in and they got it looking like brand new. Highly recommended!!!

We used Guardian to remediate mold in our attic. They showed up promptly and took care of all of…read morethe mold despite the recent extreme cold weather conditions. The MOST impressive thing was their follow-up and efforts to make sure we were 100% satisfied. Communication was top-notch. You just don't get this kind of service anymore but Guardian was the exception. Remarkable service at a very fair price. I highly recommend them.

Had Guardian come out for mold remediation in the basement about a year and a half ago as…read morerecommended by our home inspector. Did a great job at a very reasonable price. Had a question about another possible mold problem and the owner Dan was out the next business day to reinspect the basement and let us know there was no new mold and our basement ceiling was still mold free. Excellent customer service and I would recommend Guardian to take care of any mold problems.