Linda was so genuinely helpful when we came in to address our issue. We went to our storage unit on…read moreThanksgiving to get our Christmas items and noticed our key no longer fit the lock. Someone had taken our lock off and put a completely different one on there. Linda got on the phone with HR to see how to handle our issue. They explained the steps to her on how this should be handled just in case we needed to file a police report if we had any items missing. The person that normally cuts the locks off wasn't there, but she didn't want us to wait for him to get back and wanted to help us resolve this. She was fast, professional, genuine, kind, and very helpful. She was able to cut off the old lock so we could put a new one on. Her management and customer service skills are far above the ordinary. Thankfully, nothing was missing from our unit and we did not need to file a police report. We have been customers there since 2016 and this is the first issue we've had. Thank you Linda!!

Their service was excellent and they are very cheap in town. I moved from life storage to them…read morebecause of their price. Yashesh Patel

The manager at Secure Care got me a great deal on a good sized storage unit, and the process was…read morequick and easy . good location too ! Mike M.

Great location and multitudes of units, some are accessible by a adjacent hallway. Also have ones…read moreto pull directly up to as well. Have been utilizing the services here for awhile now. Couldn't be happier, knowing my items are safe and secure at this spot. Stop by or call to check for availability:)

Easy to set up! Showed me selections , got in on promotional…read more Jenna is very friendly and helpful. Lovely facility. Easy access.

My husband and I had a wonderful experience at the Yucaipa location. We were only there for a few…read moremonths before finding a home, but the entire process--from securing the unit and touring our options to accessing the facility--was seamless. The property is very well maintained, and the team is extremely friendly. We really appreciated the quality customer service. The move-in deals were awesome and beat out other local options. Even after the special ended, the regular price for our unit was very reasonable. We had been paying twice as much at a different storage company in Redlands that wasn't as clean or well-managed. Overall, we were very happy with our experience and would definitely store our belongings there again. We felt confident that our items were safe, clean, and stored at a great price for the size of our unit.

Melissa was amazing at the front desk! She helped me navigate through all of my questions and needs…read moreand made the entire process easy. She also helped me get an outdoor unit, which was extremely important to me. I definitely recommend this storage facility! It was clean, easy, fast, and efficient, and Melissa provided excellent customer service. Thank you for making everything so simple and stress-free!

Very clean and nice storage right off the freeway. It was a super easy process and the woman who…read morehelped us was super friendly and answered all our questions. . Great prices!

Run away from this company. Total shady business practices. My two kids were in a car with a friend…read moreand they needed a tow for less then a mile. Roadrunner Towing was called out and when they got to the home where the car was being dropped off at, the tow truck driver charged them $395 in cash. My daughter and two others tried to use their cards, but they were told the system was down for cards. Seems VERY suspect. Then I call today and was quoted $120 for a tow 1 mile or less. I told the lady that my kids were charged $395 in cash last night and then she said "oh yeah, that's the price if police make the call." I bet! That's totally BS and she knows it. If anything the police would have a better rate, not a more expensive one. I know what the driver did and she does too. He took advantage of a situation, demanded cash and now is hiding behind "policy". I'm a small business owner and know how to treat a customer, and Roadrunner Towing in Yucaipa should be ashamed of themselves for what they did to kids. I certainly will not ever give business to shady companies like this.

Road Runner 24 hour Towing service Yucaipa, CA was excellent. They took care of me ASAP. I only had…read moreto wait 30 mins. They changed my tire quick. Great service and a huge help. Thank You. I have Carmax Maxcare and they took care of the bill.

To be honest I don't have any 'storage unit' experience to compare this place with but we have been…read moretotally happy with them. I ordered the unit online but also spoke with them (the company vs this specific location) by phone. I've spoken to Joyce (AT this location) who was helpful and kind. My only criticism would be the ability to conveniently get out of the gates... but I don't think that's their fault. They used the space as well as they could in my opinion. The other reviewer definitely had a hard time - they must have solved the gate problem by the time I rented space here. We did have large moving trucks deliver into the unit for us and they managed the navigation without issue.

I currently store my RV at this facility and it has been nothing but a headache. Both entrance…read moregates either one or the other, or like now both have been broken majority of the time . If you have been to this location you know it is very awkward to enter and exit. (Position of the gates) My rv is 36ft in length and doesn't maneuver very well, so having both gates is a must so I can enter one and exit another. We have had to cancel a couple trips due to this issue. A couple weeks ago we received a notice stating we will be having a $21 increase in our storage fee. But my question is WHAT IS THIS INCREASE FOR?? The gates do not work! The gates have broke while in the open position, I call the call center Saturday night when it was noticed and was told it will be fixed by Tuesday! Almost 3days the gate was left wide open. We have no amenities here , only a semi flowing water Spicket. I have reached out to The call center several times the last couple weeks to speak with a "area manager" the call center guy called her while I was on hold and he relayed to me that" She will call you Monday" I never received a call. I left a safe a SECURE Storage Facility to be 10mins closer to home and It was a mistake. I paid less and had full amenities like Dump Station, fresh potable water, wash bay, ice machine, and 24 hour access. On December 29th I was at storage and the only gate that has worked the last couple weeks was no longer working and we were instructed that our hours are now limited to our trailers from 9am- 6pm and Not on Sunday. So after the long new year's weekend, I couldn't even bring my rv back to a storage I already pay a lot of money for! No email was sent out by a area manger informing us we couldn't have access certain hours. I know I am not the only tenant who feels this way, I have spoke to several that stress the same concerns. I will say Joyce in the office is amazing! Very professional and caring. But she can only do what she can do. Secur Care corporate needs to step it up. All these issues are way above her pay grade.

I've had my property there going on 6 months, the best storage company I will recommend. Good…read morecustomer service and security, very clean and never no issues with my lock. And the prices are reasonable.

They are reasonably priced and occasionally offer discounts. They are located in a safe area.read more

Awesome Place....safe, clean, secure and super great owner! Thanks for the RV space...I'll be back…read morefor sure Thanks - Rudy

This is THE BEST STORAGE COMPANY EVER! We have been customers for about twenty years. They really…read moretake care of you. I feel very safe in knowing our belongings are so well protected. We would not use any other company. Very professional, clean and affordable. Thank you Big Stuff for such great customer service!

I love this place! Such a wide variety of services with such great quality and care…read more Definitely recommended.

Excellent. Everyone you come in contact with is very good. Clean..easy access..convenient. have…read moregone out of my way to reccomend. Thank u for being in yucaipa.

A+ storage facility! I will never go to another storage spot. The woman that runs it is awesome and…read moreextremely accommodating. I highly recommend bringing your "extra" belongings to this facility because you will not be disappointed. Security is great, prices are great and customer service is great. Thanks, Atlas!

I had such a great experience with Atlas Storage! Everyone is super friendly, helpful, and made the…read morewhole process so easy and stress free. The property is clean, secure, and very well maintained. You can really tell they care about their customers and go above and beyond to help. It's hard to find good customer service these days, but they truly made me feel welcomed and valued. Highly recommend if you need storage in the area!