They are very kind and caring. Fix the pool so the boys and I can enjoy for this hot summer thank…read moreyou May God Bless you

I recently employed the services of Emerald Pool & Spa and I am extremely impressed with the…read morequality of their work. Spencer was prompt, professional, and efficient, and always leaves my pool looking sparkling clean. Fair price.

on time and very professional. I had a clog in my skimmer filled with pine straw. Glenn cleans the…read moreclog and did a great job on my pool

From the owner: We have great weekly service and maintenance rates starting at 50$ read more

I was extremely disappointed to discover that photos of my pool and backyard are being used to…read morepromote this company without my permission. I never authorized my property to be used in advertising or marketing materials, and seeing my home featured publicly was upsetting. My overall experience was equally disappointing. During the approximately three weeks I hired this company, I spent around $1,000 trying to get my pool clean, and it never remained consistently clean. Communication and scheduling were also a major problem. Service visits were inconsistent, and I never knew when someone would show up. I don't mind flexible scheduling if it's communicated, but there was very little communication, and appointments were unreliable. There were even times when I was told the technician was in another city instead of being here as expected. Based on my experience, I cannot recommend this company. Customers deserve consistent service, clear communication, and respect for their privacy. Businesses should obtain permission before using photos of a customer's property in their marketing

From the owner: We charge 300.00 to open up a pool plus chemicals. If you allready have chemicals then it will just…read morebe 300.00. After we get your pool just the way you like it, it's your choice to either maintain it yourself or we will come out weekly, bi-weekly or just a one time service. We charge 80.00 a week to maintain your pool and keep it clean so that you won't have to worry about anything and that includes chemicals. If you do not want us to maintain it for you and you just want a one time service we charge 100.00 plus chemicals for just one service call. So if your pool has been opened and you just need someone to come help you get it back right one time its 100.00 plus chemicals and we usually get to you the same day, if not, the next day for sure. Give us a call at 228-240-3262.

Unfortunately, what started as decent service turned into an extremely unreliable experience. The…read moreservice became more and more inconsistent until there were weeks when our pool simply wasn't being serviced at all. We repeatedly had to reach out and ask when someone was actually going to show up. The most frustrating part is that we never missed or delayed a payment. We held up our end of the relationship, yet the company showed very little regard for holding up theirs. Going weeks without service and having to chase down your pool company is not acceptable. Communication was poor, reliability was virtually nonexistent, and the overall lack of professionalism was extremely disappointing. A business cannot expect customers to continue paying for a service that they have to repeatedly remind the company to actually provide. I'm leaving this review as a warning to potential customers: if consistency, communication, and reliability matter to you, I would think twice before hiring this company. Unfortunately, I don't believe we are the only customers who will eventually become frustrated by this level of service.

Very friendly, on time, reasonably priced and very knowledgeable about my pentair system and what i…read moreneeded replaced to fix my screen logic. Definitely recommend to anyone needing repairs. 10 out of 10

From the owner: 10+ years experience in pool maintaining & repairs. All your swimming pool needs from keeping it…read moreclean & balanced year round, to replacing existing equipment to diagnosing problems and doing in house repairs, to all new equipment installations. Everything you could need for the life of your pool in one place.

The pool service is excellent, Jason is very knowledgeable and courteous. My husband and I are very…read morepleased.

From the owner: Full Service Pool Service Provider Licensed Horticulturist…read moreworks with us to provide Landscaping Services

Horrible , " a bunch of crooks". They came to my location for a service call which I paid for. I…read morewas told I had a bad blower motor. He quoted me $220 for a new blower installed. He required a 50% deposit to order the part which I paid him That was on July 17. I have not been able to get in touch with them they will not answer their phon, so I keep leaving messages and no response, I requested a refund of $110 no response they are racketeers do not use them. You'll be sorry.

From the owner: Anything to do with hot tubs, we do it. We repair, move,…read moreinstall, and will even dispose of your old spa. We also have a selection of used refurbished models for sale.

These guys are phenomenal. We originally went to them for the first time a few years ago when we…read morehad a basic 15 ft round Walmart pool and needed help with a spare part for the pump. My husband and an employee ended up getting into a conversation about the previous owners of our home leaving an old Hayward pool pump and filter system here. Next thing you know, we left with pipes and parts needed to connect that pump to our pool. The following March, we were back there again, only this time it was to purchase a much bigger and better above ground pool from them. We opted for the 15ft x 30ft oval pool, 52" deep. They made the process easy, and within a month, our pool was installed and ready to go. It would have only been 2 weeks, but weather was consistently nasty and the date kept getting pushed back. They even make bundle packages to include decks, which we took advantage of. Since then, we've used them for products, free water testing, advice, and more. It's always a pleasure going to Spa and Tub, and the kids love getting to see all of the hot tub and pool displays when we go in. These guys (and ladies!) are always incredibly helpful teaching me how to keep my pool top notch and sparkling clean, and never try to sell us anything we don't need. I trust them 100%. If cleaning and maintaining your pool isn't your thing, they offer those services as well. Give them a call.

DISCLAIMER: Spa & Tub along with their main installer, Sean, are highly recommended. My experience…read moreis below------- Bought a 15x30 pool and I think I'm going to love it. I'm not sure yet, because I haven't been able to use it. My backyard was a tricky install due to a very steep slope. Communication was severely lacking with the plan and install. Salesman didn't go over any install plans, just said an installer would get with me due to the install being unique. Our installer (Sean) was very polite and seemed very knowledgeable. The install requires 2 retaining walls, the First was done quickly to allow the pool install. The second one took 3 days of phone calls before someone showed up. Once they did arrive (after 5 pm) I had to leave and asked if I could just leave payment with them. Owner (Zeb) asked me to leave it in his truck. Opened his door and there were bottles of beer with condensation on them, obviously cold, so not only were they drinking while working on my property, but also driving. I was left with a huge gap between my house and retaining wall. When I called to see about someone returning to fill that in, I was told that was my responsibility unless I paid an additional $500 after I had already paid a total of $5700 for install and retaining walls. So, I spent a week after working my regular job outside with a shovel to fill in the gap so my foundation to my home wouldn't crack. I'm sure this review should have gone somewhere else, that Pool and Spa are simply selling a product and then done with it, but anyone reading this needs to be aware of what happens after you buy. Ask questions, be persistent and demand all steps in writing. I would buy a product from Pool and Spa but wouldn't recommend any work done by Zeb or Brown Construction.