I really do not know what the buzz is about The Deck, the newest Cathay Pacific Lounge for Business…read moreand First Class Passengers, at Hong Kong's International Airport. At the onset, let me say that it took me almost 45 - 60 minutes to find this place !!! Yes, this airport is huge, but there are NO SIGNS for the lounges. The Yelp posting said Gate 16, when it is actually near Gate 6. I was on level 7 close by and they told me that I had to go down to level 6 and walk "that way". Then, I see a sign, pointing upwards, and it only says lounge (which airline you may ask). Anyway, I finally end on level 7 (where I actually started), and find the lounge. To say I was tired is an understatement. It was only a 4 hour flight from Phuket, but after arrival here, the walking (many of the walkways are shut down), to get here was painful.
And for what? Meager food choices, a self service bar with 5 non premium brands of liquor, clueless staff and overall rude service. Seating areas are limited, but there was a lot of space. I am not surprised, why would someone come here? Near Gate 2, there is the Wing, a much better Cathay Pacific lounge. The crown jewel though is the Pier (near Gate 60), it is a long walk, but you can take the train that way for a good portion of the distance. I was there inbound, and that is where I will end up before catching my direct flight to LAX. I did make a comment to the reception staff here (where are the signs?)....Nobody really cares. They hardly respond. Finally, you would think, that since Hong Kong is home to Cathay Pacific, the airport hallways would be flooded with lounge information. They have 530 gates over here. It's mind blowing. And transportation between these extreme locations is well below par. You can take a train in One Direction to cut down the walking time, but it is not existent in the other direction, who the hell planned this place? Hong Kong officials need to travel to stellar international airports to see how it is actually done. LAX included. Oh well.