Saw a bike on craigslist. I called and Mary said it was sold. Saw the bike on craigslist the next day, I emailed and Mary said the bike has a deposit and if the bike was not picked up by Thursday she would let me know and it would be back for sale Saturday. I told her I was READY TO BUY and PAY IN FULL and PICK UP ASAP. I called to check in Thursday and she said she would contact me either way if the bike got picked up or was back on the market. First thing SATURDAY, January 2nd, I saw the bike re-listed on Craigslist again. I immediately went to the shop Saturday and she said the bike was SOLD. I said "But it was just listed on Craigslist this morning" and Mary said "Oh yeah I just refreshed the ad"....why would you re-list a listing when it was sold??!! A "KID" put a deposit on the bike and they told me if he does not pick it up by end of business that day they would call me. 6:00 pm- They call me and say the kid picked it up 7:45 pm- They call me and say the kid had to return the bike because his parents did not want him to have it. (GREAT! I was so excited and all ready to go by the shop the next morning as they said one of the service guys might be in.) The next morning I call Mary and the Shop with no answer. THEN MARY CALLS ME BACK AND SAID THE KIDS PARENTS CAME BACK AND GOT THE BIKE AND SHE COULDNT TELL ME BECAUSE THE SHOP PHONES WERE DOWN!!! WHAT A JOKE. I HAD BEEN WAITING CASH IN HAND FOR A WEEK READY TO BUY IT AND THEY KEEP GOING BACK AND FORTH TAKING DEPOSITS FROM KIDS RATHER THAN SELL THE BIKE. IF THEY WOULD HAVE TOLD ME "HEY COME IN FIRST THING SATURDAY IF YOU WANT THE BIKE BECAUSE THE GUY DIDNT PICK IT UP THURSDAY" THEN I WOULD HAVE BEEN THERE. I WONDER HOW MUCH BUSINESS THEY HAVE LOST DUE TO MARY'S HORRIBLE COMMUNICATION. I wasted so much time with them and I was so excited to get the bike and even put up with their bs for a week just to get the bike. Very unprofessional and just ridiculous. They need to look at getting a new office assistant who actually tries to sell bikes not take deposits and play games. P.S - My sick dad did not appreciate the games either. read more

This place is AWESOME, they went above and beyond what they needed to do for me. I bought a very nice 2007 Honda shadow from them and the bike is great,always friendly a family like atmosphere. Mary is one of the best people I'm st Augustine period. I will be taking my bike there this coming Saturday for an oil change, the only place to go . read more

I wrestled with tire irons all morning, then took my rims and tires to Ancient City late this afternoon. They got my tires mounted immediately. No waiting. The fee was reasonable. And I love a bike shop that employs friendly old dogs :) I'll visit them again. read more

never ever ever take these people anything they are scrum they had my ride for 30 days and broke down on the way home took it back they said it was fine again and broke down again.burn in h e l l a s s h o l e s zero stars .also they cracked the body in 2 places read more

Slid my cousins KLR 650 3 months ago and brought it in same day of the accident. It's now 3 mo the later and it's still not finished being looked at/ repaired. It should. It take this long to get to for minor work like cracked mirrors and simple clutch levers. Idk what else needed to be fixed but it started up with a little finess after the accident so it shouldn't have been too bad. I award no points for this company, and may god have mercy on their soul. read more

My husband and I are both first responders and luckly have the same 4 days on 4 days off schedule. We both ride motorcycles and take overnight cruises through out the state of Florida on our days off. St.Augustine is a regular stopping point. We are both very experienced riders and my husband is a excellent mechanic. There has been several times we have been forced to stop at a shop for service we can't do roadside. We have gone to Ancient City Cycles several times for various needed service. Leaking tires etc. Each time we have gone to Ancient City Cycles it has been very unsatisfying. The owner/mgr. Mary and her son Russ Greavu have proved to be inexperienced and dishonest. And the work is very insufficient. The shop is filled with bikes they were unable to fix and the customers are still waiting to pick them up. They do work for the St. Augustine police department. And there is always a cop in plain clothes hanging around playing pocket pool and making comments about the customers and suggesting things to be done that shouldn't be done. We have in all our travels never been to a worse shop run by worse people and now certainly will never do any business there again. read more

Pleas do not take your bike to these people to get repaired please. I am a 72 year old man who has been to and worked with motor cycle repair shops most of my adult life. This is the worst shop for ANY KIND of repair on your motorcycle. They will take your money and the work they tell you was done was either never done or done incorrectly. Here's my story about these crooks. I took my bike there because it was a shop close to my home . DID NOT read the reviews. BAD mistake!!! I wanted my carbs cleaned. Let's shorten the story and tell everyone that 3 yes 3 months later and 900.00 dollars out of my pocket I was able to drive a sick running bike back to my home. I myself now have a complete manual on the bike. I read that there are two filters on my bike . One in the tank and one in the gas line before the fuel pump. So the first thing I did was check to see if either of the filters were new or cleaned in any way. They were both dirty and had never been touched! Remenber I was charged 900.00 dollars to clean the carbs and check the fuel system because I told Russ and his Mother that it was An old bike and I was pretty sure that the fuel system was dirty and the carbs were dirty also because of their age. I now have a great running bike because I did myself what I paid 900.00 dollars to Russ and his Mother to have done! Please don't take your bike to this repair shop EVER!!! read more