These guys continue to do amazing work…read more I was new to town and had gotten behind on needed dental care I have completed 4 visits for various issues and am well on my way to what I would call perfect dental care improving my overall health and quality of life These people are good Friendly Fair prices

I rarely leave negative reviews, especially because my first appointment with Dr. Ledger was…read moreexcellent. He was warm, friendly, and made me feel completely at ease. Going into my first filling, I actually felt confident because of how positive that initial experience had been. Unfortunately, today's appointment was the complete opposite. From the moment he walked into the room, he was cold and dismissive. I tried to joke that I wasn't ready yet, hoping to ease my nerves, but he didn't respond. I reminded him that I get very shaky from local anesthetic, and instead of offering reassurance, he said, "You've had a lot of dental work. This is all we've got. You'll be fine." During the procedure, he placed and tightened the thin metal matrix band around my tooth. As soon as it was tightened, I could clearly feel it digging and stabbing into my gum line. This wasn't pressure--it was sharp, localized pain exactly where the band was pressing against my gum. I told him I was in pain, but he argued that it was "just pressure." No, it was pain. I tried to explain that it genuinely hurt, but he became irritated and told me there was nothing he could do about it. The pain continued the entire time the band was in place. At that point, I stopped saying anything and just lay there with tears running down into my ears while he continued working. His incredibly kind assistant quietly wiped away my tears and showed me more compassion than the person performing the procedure. After the anesthetic wore off, my gum remained sore, and I now have a cut along my gum line. After the procedure, instead of apologizing or acknowledging that I had a painful experience, Dr. Ledger asked if I had generalized anxiety. I told him no. It felt like he was trying to blame my reaction on anxiety instead of accepting that I had repeatedly told him I was in pain. I told him I would never come back. His response was, "Really? Wow." He then walked out of the room repeating, "Wooow." I want to be very clear that every other member of the office was wonderful. The front desk staff, hygienist, and assistant were all kind, compassionate, and professional. They deserve five stars. I genuinely feel bad that they have to work with what can only be described as a Dr. Jekyll and Mr. Hyde personality. I know Dr. Ledger personally responds to his reviews, so I'll say this directly: Do better. Patients shouldn't have to argue with their dentist about whether they're feeling pain. If a patient tells you something hurts, listen. Even if there's no alternative, empathy costs nothing. No one should leave a routine filling appointment in tears, be left with an injured gum, and then have their experience dismissed as anxiety. I told you from the very beginning that I was uncomfortable and afraid of dental work. Instead of helping me through that, you made one of my biggest fears come true.

Dr Fontaine was very very professional and does excellent work, but I was upset when I saw that he…read moreonly had a few reviews. I was wondering why one of the worst orthodontist in town had nearly 100 positive reviews and all the best orthodontists in town had less than 10? I found out later that the one that seems to have no ethics is part of "patientrewardhub.com" to buy reviews. (They tell customers to log into their website and get points for each 4 or 5 star review) this is appealing to kids as they want to get that shopping gift card for a shopping spree." I find this very unethical! I also must mention that Dr. Fontain IS part of the Florida Dental Association, very few are around this area, this is more evidence that Dr. Fontaine knows his trade! I was not paid for this review, and I feel when you decide to choose a orthodontist you should strongly consider Dr. Fontaine.

Great Dr. around! He's a wonderful professional and I would recommend anyone to see Dr. Fontaine.read more

I wish I could could Dr. Bob, his staff, and Suncoast Braces 10 stars, but I guess 5 will have to…read moredo. This office seriously should host a seminar on Customer Service because they truly make it so their patients don't want to leave. My 11 year old son just started going to Suncoast last week for his braces treatments, and he can't wait until his next appointment! That says a lot coming from a kid, but truth be told, I can't wait to take him! We were transferring from a practice out of state, and I truly appreciate the time that the staff spent with us making sure that all of our questions were answered, and making us feel right at home. They welcomed us to the Suncoast family with open arms. Now for the best part...their office!!! When I say that their office is paradise for kids and "kids at heart", I mean exactly that! They have the coolest waiting room ever that's filled with the wonderful aroma of fresh baked cookies. They also host exciting events for patients and their families, as well as cool monthly contests for the patients. Please go visit Dr. Sheridan at Suncoast Braces for all of your Orthodontic needs. You'll be so happy that you did!

So far, the experience is great, BUT my biggest problem is the hours. The first appointment isn't…read moreuntil 10 a.m., and the last appointment is at 3 or 3:30! My husband and I both work in Tampa, and getting off is difficult, but it's about an hour drive there from work, so you have to leave extra early to make it to the last appointment, and going in late wouldn't be so bad if you could have an 8am appointment, but that's not an option. Had I known this before she got her braces on, I probably would've gone somewhere else. Dr is good, staff is good, just the hours are hard.

I started my daughter with Strouse in October 2021. They told me they take care credit. The doctor…read morewas very nice, but once Dr. Wexler fully retired a lot of things changed and changed quickly. They got my down payment of $500+ saw my daughter October 4th and again right before Christmas. I noticed my care credit card wasn't being charged (automatic payments) in December and was told they no longer take care credit. I could not afford the 233.xx they wanted to debit from my bank account every month (hence the care credit) so I told them in December I'm looking for a new doctor. Fast forward to February and I started getting texts about her supposed upcoming appointment. I cancelled from the text and I called and left a message to cancel (could not get a soul to answer the phone) as she was starting with a new doctor. Meanwhile I managed to pay them $700 for my October, November, December payment. 2 days after the "missed appointment" they sent an email saying it was nice seeing her at the appointment?!? Wait what I cancelled 2 ways and didn't even go. So I went to the office and said we didn't even go to the appointment and I told them I was leaving them in December. They said there was no record of that and was very rude and told me that they are allowing care credit to those who started with it before they stopped taking it. I proceeded to tell them that she's no longer a patient there and I would like a refund of the $2000 they have already gotten from me between my insurance and I and they said they would have to review it. A week later I got a nasty letter in the mail saying they are discharging my daughter from their care and a check for the care credit charge for February that they charged without my knowledge because they told me they didn't take it. So basically they are saying it costs $2000 for the dentist to evaluate you for braces, put them on and change the wires once. What a pack of lies. Now this mess is hurting us with her new orthodontist because they insurance already paid the full benefit to this office. The doctor here is nice but watch the awful money greedy office staff. They are the rudest I've ever encountered.

Great! The staff was nice, we refer a lot of patients to dr Wexler! He does amazing work and is…read moregreat with kids and parents

Wonderful dental practice! Well established and all employees are wonderful! A happy place to go…read moreand will fix what you need without pushing unnecessary procedures I have fear from childhood and I don't even dread going !!

Great place! Everyone is friendly and very knowledgeable. I have a fear of dentists but no more. I…read morefeel comfortable in that chair! Never happened before. Definitely recommend for scary cats like myself.

All seems very nice and friendly. Have only been in a…read morecouple times for my son's braces so not too much interaction with the staff. He hasn't said anything negative about them, either. Office seemed pretty clean today Thanks so much for your care !!

They were the only ones who were willing to accept both a primary and secondary insurance for…read moreortho, and for that we are grateful. Several other offices gave us a hard time about it. My daughter has been going there for her braces for about 7 months now and we have zero complaints. In fact, her teeth are already SO much straighter. The office staff is polite and they are great about sending reminders for appointments.

This dentist needs to update their name since they now go by Palm Tree Dental & Ortho. But, I love…read morethis place. The old owner did not take care of the building and business and whoever bought the building a couple of years ago, completely transformed this place. The workers are so kind and they actually clean everything and the place has fresh paint, new parking and everything is so much better. Their customer service is great and I love the orthodontists that used to serve me. I love coming here because they answer the phone fast and if you come 10 minutes early to your app. 9/10 they serve you early!!

Don't bother. They are not a full service dental office. They did my veneers years ago. One fell…read moreoff and they couldn't even put it back on.

I have been a patient of this practice for 8 yrs. I worked in the dental field for 30 yrs. as an…read moreassistant and office mgr. This office is friendly, well run, my crowns have fit perfectly when they have been needed. They adapt to whatever my needs have been. The hygienist, Jaime, is wonderful. Love this practice.

I called the office on Wednesday to set up a new patient visit & cleaning. Received an appointment…read morefor the following afternoon with Katelyn. Katelyn was thorough, kind, professional, friendly & welcoming. We relocated last year, but I was traveling back to Atlanta for dental appointments. Replacing my dentist was not something I wanted to do & is a high bar to beat, but this office met the challenge. Next cleaning scheduled. New to the area? I recommend this office!!! Very accommodating & welcoming!!

bright now on commerical way was the best. friendly,…read moreefficent, behind perfect i give them a " 10" star. all staff, dr.s, are the best my (full) dentires on top n partials on ( bottom) fit perfect. they are "perfectionists". i have told my friends about them . i will return for cleanings on bottom. i want to thank all @ "bright now" on commerical way spring hill, florida (34606).

Id like to give it a 4 because the staff is nice, clean office and you can tell they're trying too,…read morebut we waited an hour to be seen ,people signed in after us and went ahead of us when we were here at least 20mins before they came in and signed in . I know that seems "normal" but wish pay better attention. It's a hit or miss. Id still come back.

Oh gee. Let's see. Here goes…read more I see Dr. Genninger at the 4 corners location. He referred me to the route 19 office and I went today. He wanted me to see Dr. Malki. This was about Dr. G. wanted Dr. Malki to give his opinion on a front incisor that had cracked. That is Dr. G. He is quite thorough. So I saw Dr. Malki and he said to me that I can go right ahead and schedule and appointment to "my" location to have a new crown placed in. Yes I had to pay a consultation fee. So what? At least I know I can get the crown replaced with little to no concern. The staff at both locations are very nice and helpful. When I was leaving the young woman behind the desk told me that SHE would schedule me at my location. Great. I lucked out when I met Jason Genninger and I liked Dr. Malki a lot too.

They charged my insurance company for a periodontal cleaning, which involves cleaning the pockets…read moreunder the gums where the tooth and gum meet. I really got a 20-minute annual cleaning, where he (Carl) picked a little tarter off the tooth surfaces and polished my teeth. When I questioned him (Carl) he said it didn't seem like a periodontal cleaning because the roots of my teeth are exposed. In addition, told me that my insurance co-pay was $117, but that was the insurance allowable amount. I questioned it and told them I have two types of coverage under two different policies. He assured me they ran it through both policies, but he knew nothing about coverages. I needed to talk to the office admin. She was condescending and offered no help in investigating what the insurance covers. I had to go home and login to my portal to find out that my co-pay should have been $23 but they refused to refund the money and told me to wait and get it from the insurer. If you should happen to get the same treatment, report them to the insurance company and stop payment on the check or dispute the credit card charge.