Id like to give it a 4 because the staff is nice, clean office and you can tell they're trying too,…read morebut we waited an hour to be seen ,people signed in after us and went ahead of us when we were here at least 20mins before they came in and signed in . I know that seems "normal" but wish pay better attention. It's a hit or miss. Id still come back.

Very good dentist and fair price Friendly staff . I called…read morefor the 1st time they made me an appointment right away

Wonderful dental practice! Well established and all employees are wonderful! A happy place to go…read moreand will fix what you need without pushing unnecessary procedures I have fear from childhood and I don't even dread going !!

Great place! Everyone is friendly and very knowledgeable. I have a fear of dentists but no more. I…read morefeel comfortable in that chair! Never happened before. Definitely recommend for scary cats like myself.

Ridiculous! Just trying to get a simple repair and pay for it none the less. Shouldn't be this…read morecomplicated ! I need a simple bonding repair. They wasted my time last week playing games on the phone then brought me in said no problem getting my tooth fixed moved my appt up sooner to ensure enough time. Then did a bunch of unnecessary crap and told me not enough time for repair. Some one was supposed to call me first thing this morning with pricing and I got a call late this morning asking what happened but I was in another appt. I called them back leaving a voicemail asking them to please just call me and leave me a message asking I'll be working . Just leave the info on my voicemail. Just need the price on fixing the chip in my tooth. I work on the phone . I dont have time to be on my cell phone talking. They cal me back and leave me a message to call them back to go over cleaning and filling. I just had a cleaning 3 wks ago ! I need a resin repair. Just give me the stupid price and let's move on . So annoying !!!

Called about having an extraction performed ASAP because of the pain from a cracked tooth and was…read moretold they would do it the next day so waited in pain. Went in the next day and everything was fine until the young "DR" came in. Immediately started pushing for a implant to replace the one needing pulled. When I informed her that I wasn't looking for that right now because I was going to come in and get all my needed work done in Sept when my new insurance starts which is a lot better than what I have now. I just wanted the tooth pulled because of the pain so she started looking for reasons not to pull it. She finally decided that because I was on a very low blood thinner she wasn't comfortable pulling it even though they had just pulled one last year with everything being the exact same and no issues. She told me that if I didn't like that then I should go some where else. So I did, and I will have all the other needed work done somewhere else too. Never in my life have I dealt with such an self entitled person in the health care field in my life. Take my advice people research reviews and stay away from this place at all costs.

Dentist is capable enough but I have called her the "queen of crowns" for years. What broke the…read morecamels back was I needed a replacement crown. The post was still intact. Cost was $1800. Tooth already had root canal. Post was there. JUST THE CROWN $1800. She had done one several years ago for a lot less so I had them check. 4 years ago. $600. WTF. Dentist says "well a box of gloves didn't cost $65.00 or 85 whatever. Last money she gets from me. AND I've referred several family members too. Done.

I am deeply disappointed by the lack of care, professionalism, and administrative competence at…read morethis office. My insurance provider directly booked this appointment for me. Yet, after calling me back the staff stopped because they claim they couldn't find my information. I was forced to sit in an open room for 30 minutes, handling their administrative work by calling my insurance company myself while other patients watched. Even after my insurance was successfully verified, I was hit with an astronomical request for $3,000 out of pocket. It felt as though no actual effort was made to work with my benefits. Ultimately, I chose to walk away and I am incredibly glad I did. The very next day, my insurance company reassigned me to a different dental office. That practice effortlessly coordinated with my insurance, completed all the necessary work, and my total out of pocket cost was $0. It is truly disheartening that a healthcare provider would prioritize a massive, unnecessary up front payment over patient care and proper insurance coordination. I am sharing this so others can avoid the same exhausting and stressful experience. Proceed at your own risk and beware.* Update 6/9/2026: Months after walking away without ever having a single piece of work done, I suddenly find a bill from them sitting in my email. It is deeply disappointing to see a business operate this way. To send out random, unearned invoices months later and hope people just pay them without looking is incredibly dishonest. I truly hope people see this review and take it as a warning.

These guys continue to do amazing work…read more I was new to town and had gotten behind on needed dental care I have completed 4 visits for various issues and am well on my way to what I would call perfect dental care improving my overall health and quality of life These people are good Friendly Fair prices

This used to be a great office years ago, but after management and most of the staff changed it is…read morejust a place that cares only about money not the patients. I was told I needed fillings done for micro cavities that were neither felt nor bothersome in any way (micro cavities do not require treatment I have since learned). I also went through 4 different hygienists in 2 years, the last 2 of which were absolutely terrible, frankly the worst I have ever experienced, and I like getting my teeth cleaned. They also didn't give me my records when I requested them just to discover thorough records were not being kept (violation of Dental Ass. regulations). Please do some research first before choosing a dentist. Beware of this place.

High pressure sales tactics to get you to do a deep cleaning. Promising that it will not cost you…read moreanything, your insurance will cover the full cost only to get a $400 bill about a month later. Stay as far away as you can.

this is the first dentist in almost 7 years that I actually don't mind going to. She listens. She…read moredoesn't rush you. You can tell she's compassionate and

I called the office on Wednesday to set up a new patient visit & cleaning. Received an appointment…read morefor the following afternoon with Katelyn. Katelyn was thorough, kind, professional, friendly & welcoming. We relocated last year, but I was traveling back to Atlanta for dental appointments. Replacing my dentist was not something I wanted to do & is a high bar to beat, but this office met the challenge. Next cleaning scheduled. New to the area? I recommend this office!!! Very accommodating & welcoming!!

I have had a number of appointments at this office this year. There has not been 1 time that I have…read morebeen seen on time for my appointment. I left today after waiting 25 minutes after my appointment time before advising Therese I needed to reschedule and explaining that the complete disregard for my time is terrible. I completely understand that things happen but they are tracking at 100% I am seen after my appointment. Sometimes I am brought back to sit and wait and sometimes I am just left to sit in the waiting area. Here is the thing, had someone come out and explained that the provider is running behind and provided and est time I would be seen I would probably wait but I am just left to sit all while watching the provider walk back and forth to his office no less than 5-6 times. When I voiced my concern to Therese she did not respond, she just looked at me like I was insane. She looked at me like, how dare I expect to be seen on time. The dental work is "OK", Cannot really say anything bad about that, but value your clients, value their time. I am never late for my appointments, because I value their time. They know they are running behind...do me the courtesy of a call to advise me of this and ask me to come in later or reschedule. But...nope...ZERO client respect and value.

I really appreciated that the office followed up with a phone call to go over pricing before my…read moreappointment -- it made everything so clear and gave me peace of mind right from the start. From the moment I walked in, the front desk staff made me feel welcome and comfortable. My dentist was amazing -- confident, professional, and with a very nice personal appearance that added to the overall sense of trust and comfort. Think twilight (Clayton J Travis) Now I finally have an office I trust with my root canal procedure if there is ever need for one. Thank you

I went to my new dentist because I was having pain in a tooth. He told me that it was a tooth with…read morea crown and a root canal. I knew I had a root canal done there a year and a month ago so I called and they told me they only honor root canal work for a year and said that I could pay $650 for a consultation to tell me how much it would cost to fix it. I think that if the root canal was done properly it would not have failed and if it did fail that they should fix it for free or a discount and definitely not charge me $650 just to tell me how much more I'm going to have to pay. I don't have insurance and paid out of pocket. I'm just disappointed that they won't honor their work after such a short time.

Oh gee. Let's see. Here goes…read more I see Dr. Genninger at the 4 corners location. He referred me to the route 19 office and I went today. He wanted me to see Dr. Malki. This was about Dr. G. wanted Dr. Malki to give his opinion on a front incisor that had cracked. That is Dr. G. He is quite thorough. So I saw Dr. Malki and he said to me that I can go right ahead and schedule and appointment to "my" location to have a new crown placed in. Yes I had to pay a consultation fee. So what? At least I know I can get the crown replaced with little to no concern. The staff at both locations are very nice and helpful. When I was leaving the young woman behind the desk told me that SHE would schedule me at my location. Great. I lucked out when I met Jason Genninger and I liked Dr. Malki a lot too.

We Do Not Recommend Bright Now! Dentist of Springhill!…read more I had a very frustrating visit to Bright Now! Dental & Orthodontics in Spring Hill. From the moment I walked in, the staff seemed unorganized and unprofessional. I had an appointment scheduled that they couldn't find even though I showed them the confirmation email and text reminder, but I still had to wait for over 30 minutes past my appointment time before being seen. The receptionists weren't very friendly or welcoming either. She was extremely distracted by the music videos on her phone and facebook. When I finally got in, the experience just got worse. The office was dirty, and it didn't look like it had been cleaned properly in a while. The waiting area had trash on the floor, and the examination rooms didn't seem much better. On top of that, the dental tools they used looked dirty, crusty and unsterilized, which made me feel uncomfortable and concerned about hygiene. The dentist didn't take the time to explain the procedures clearly or listen to my concerns and was just taking on $$$ for what they wanted to. It felt rushed, like they just wanted to get through the appointment as quickly as possible. The office also smelt moldy and felt really stale and uncomfortable, which just added to the negative experience. To make matters worse, I was way overcharged for services I didn't even receive. After calling 12 times and leaving voice mails over a month when I finally reached someone in the office to ask for a refund, they refused to take responsibility and completely brushed off my concerns. I tried speaking to the manager, but she didn't seem to care at all and I was told someone would call me back. It's incredibly frustrating to be treated like this, especially when they are in charge of your health and money. They also tried to upsell unnecessary treatments and were very pushy about it. I didn't feel like my health and well-being were the priority here, just the bottom line. I won't be returning and would definitely recommend finding a different dental practice in the area. If the office was as dirty the day I was there, how clean is the tools they are using in your mouth to drill in your bones and teeth??

Dr. Shuayb is the best dentist ever! I have been a patient for many years and have had crowns…read morereplaced when I thought I needed an implant. I never miss my cleaning appointments and during my last cleaning it was recommended that I would need to Resin fillings. I was given an estimate of $226.80 but was surprised when I only owed $7.00!!! Not only do I get the best work done I have never felt I was overcharged or told I needed any work that I did not need to have done for the best dental care possible. I highly recommend Shuayb Dental. Thank you Dr. Shuayb! You made my day.

Stay far away .pulled out 2 teeth instead of one Terrible experience. In pain. No medication.read more