I'm writing this assessment of Dr. Shuayb and his staff because when I moved to Tampa I had to find a dentist who would complete work started by someone else out of the country and not charge me an arm and a leg. I checked dentist of friends and family, but they acted as if I had no other choice. Their prices scared the crap out of me and they talked down to me as if I didn't matter. I looked up dentist who had offices everywhere, they either would not return calls, or spoke to me as if I owed them money for answering the phone. One even had a confidentiality agreement to prevent negative reports about his work. Nothing negative to say, I just decided to go elsewhere. Dr. Shuayb and his staff were friendly and treated me with great customer service and respect. He explained his prices and payment options. All of the other dentist I called or saw, wanted all the money up front. WTF, and I don't care what their reasons are for wanting full payment in advance. It's not their money until the work is done. I'm making Dr Shuayb my family dentist. I go to his office just off of Bruce B. Downs Blvd. 17427 Bridge Hill Court, Tampa, FL., 33647. It's an office with CLEAN FACILITIES and nice people. read more

had tooth extraction done, the dentist injected me once, he waited for Less than 3 minutes after the injection, then he came back in to remove the tooth,I cried out in pain, he pushed my hand away and proceeded to remove the . He is the most cruel dentist that I have ever been t. I would not recommend him to anyone. He had no bedside manners, he did not greet me, he said nothing to me. The worst dentist ever.They even tried to bill the insurance twice. read more

Stay far away .pulled out 2 teeth instead of one Terrible experience. In pain. No medication.

UPDATE: My mother contacted another dentist who does not take her insurance. The fee for a routine teeth cleaning at that office is $120, sans insurance. Shuayb, we appreciate you suggesting we get a second opinion, and we further suggest others do same. ORIGINAL: This place scammed my elderly mother! They told her that her insurance copay for a routine teeth cleaning is $300! For shame!!! read more

I will never return to the practice on Mariner again after the treatment I received from the office manager. Some background that I have learned recently: There are three Shuayb locations in the area, Mariner, Cortez and Aerial Way. My experience is ONLY the one on Mariner. I had them do my dentures. They were somewhat expensive, but the dentures seemed OK. Since then, there have been needs for some "adjustments" which is to be expected. The latest adjustment was beyond the warranty period and turned to be a disaster. The first visit for this adjustment did little to make them less painful so a next visit had to be scheduled. After this second attempt, the technician said she "took some material off but did not want to take too much off and I should try it and come back if necessary." I tried to get by for a few days by but still had issues so had to schedule yet another visit. For this third try, I got a different technician who did a good job. The problems came when I checked out. The office manager insisted that I be charged again for the adjustment. I maintained that I had already paid for the adjustment and asked why they wanted to be paid again as this was a follow up on the original adjustments which did not work. At this point the office manager went on a tirade and literally yelled at me like I was an errant child. I did pay the bill, but it is absolutely the last time that I will ever return to that place. I really hope you have a better experience but, in my opinion, they are more interested in making money than retaining customers. read more

Well I'm a bit calm now. But this all starts with first appt when I thought I would not only get a cleaning but I would also meet DDS. When I suggested meeting DDS hygienist was very upset. Told me I'd have to wait. She said yes you were not scheduled to see DDS. So I waited and met him for a few minutes but he even seemed upset. How dare I ask! Then second appt came. Saw hygenist asked again about the DDS she said no not unless in pain! Oh my well ok let's just say I'm gluten for punishment. My teeth started hurting so I called the dentist to get him to see him while they had a date I took off of work. I went there and got there five minutes early and waited and waited and waited an hour and eight minutes goes by and I ask will I be seen soon because I already lost money from work? Receptionist said well there's been some patients seen this morning that were not happy and wanted to see DDS, people that have come in and left. They came Have come back in the afternoon to get whatever fixed not sure why that happens. I guess in the past when I've had problems I've been told to make an appointment for the following day sometimes even had to wait a week but anyway, so I said well then I guess I can just reschedule my fault again. I went to the bathroom she said no let's see what we can do. I came out she said yes we're gonna reschedule. I know I offered but at that point after going to the bathroom and sitting and thinking about it I was very upset. I just sat there an hour and they took another lady that was only waiting there for half an hour And told me I would have to reschedule probably cause her crown was gonna take less time and they were gonna get home in time not that I took any time off from work didn't get paid, but my time does not matter to them so I really can't think of wanting to go back. The reception is very lovely very nice, but it seems where the DDS thinks he is God and can test his patients however he wants. The practice needs to be thought full of the patients time. Maybe let me know the situation. You make an appointment you keep an appointment! read more

Tech took me back to the room for my crown. About 10 minutes later she said the dentist will get in to numb the area for your crown. OK no problem. SO I waited and waited and waited and waited some more. I waited 60 minutes or 1 hour!! No dentist!! He's down 2 doors down the hall way having a meeting!! Couldn't come out to take of patients that have been waiting for an hour to be taken care of! NO more I'm done with this inconsiderate so called dentist. So those of you looking for a reliable dentist keep looking! read more

Today I visited the clinic because I needed a crown due to a broken tooth. Dr. Mohammed took excellent care of me and was very helpful. My crown looks even more natural than my own tooth. I am grateful for the service I received here and will recommend this place to all my family and friends. read more

NEW CUSTOMERS BEWARE! I made an appointment for a new patient cleaning approximately 3 months prior to today. I had the appointment today, waited 30 minutes past my appointment time for them to start taking x-rays. After X-rays I was not seen by the dentist until about 1 hour past my appointment time. The dentist was very nice and professional and did a very quick dental exam that took about 2 minutes. She then told me I could schedule an appointment for a cleaning. I thought my appointment was for a cleaning so I was confused why a cleaning would not be done at the time of my appointment. I was then informed by the front desk staff that it is their offices policy that cleanings are not done on the same day as new patient exams and that I would need to schedule a cleaning for a different day. I asked why this was not disclosed and explained to me when I made the appointment. I was very clear when I called to make the appointment that I get a cleaning every 6 months, that I just moved to the area and that I was calling early so that I could be on schedule for my 6 month cleaning. This is when the office manager started speaking to me in a very rude and condescending tone that I would never have been told that my first visit would include a cleaning because they never do cleanings on first visits and that it was impossible for me to have been told this. I was then told that the person who made the appointment was no longer with the dental office. It's a shame that this office has such a rude and unhelpful office manager since the facility was very clean and modern and the dental assistant who took my x-rays was very friendly and professional. I took 2 hours of sick time to make this visit and am now being told they don't have an appointment for a cleaning at a time that works for me for another month out. Since I called months ago for the new client appointment, they should have also scheduled a cleaning, even if on another day when I initially called for the appointment. I am very disappointed in how this established is being managed and this is my main reason for leaving a one star review. Like others on Yelp have commented, their google reviews of 4.8 starts seems to be bogus. I wish I looked this sham of a dental facility up on Yelp before wasting my time with them. read more

If there was an option for zero stars I would of selected it. Worst dentist office ever. My son who is special needs had a new patient appointment, they explained that for the X-rays I could not go back. Which I completely understand, I stressed to the receptionist girl plus the dental assistant that took my son back he was special needs, and to please come get me when his X-rays are done. As my son gets extremely anxious when I'm not there. 35 minutes later I'm still sitting waiting. So i got up and asked is his X-ray done to receptionist said let me find out and calls the dental assistant. She comes and goes he's all done. I said great I got back. Dentist comes in doesn't look at me, doesn't address my son. Super rushed , super un personable just says he needs to come back for a cleaning. I'm like uhhh ok? We go out to the receptionist to check out and she's on the phone. I stand there waiting 15 more minutes and no one else offers to check us out. Or to set up his cleaning. So we walked out, office not once called me but they had no problem billing my insurance company. This office has the worst customer service of lack there of, dentist was rude didn't even look at me or speak to me. We will never go back here again! Be ware also not very special needs friendly either. ***update*** After posting this review Shuayb sent me a private message in this app stating they never saw anyone with special needs and to retract my review. So your calling me a liar Shuayb???? I'm floored by your response here. I have proof of claims from my dental insurance it indeed was you and this location. How about taking ownership and apologizing how you treated myself and my special needs child and try to rectify the situation??? This is how you treat new patients ??? I think you should give us back a refund for the cost of this so we can go some place else and redo our X-rays. Screen shot below of cost and proof it indeed was this location. read more

Shuayb Dental - Cosmetic Dentists Near Me - Spring Hill, Florida

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I was reading the reviews while waiting and should have left then, but I went in. I was looking to get the estimate to have the rest of my few teeth pulled. I already had my impressions made when I found out the oral surgeon I had planned on using no longer took my insurance so I was trying to find a new oral surgeon. After waiting for an hour in the chair the dentist finally came in. He poked around in my mouth and was saying he could do partials which is ridiculous since I don't have that many teeth left. Granted the ones I do still have are strong with no issues. In a huff he stood up and left me laying nearly upside down in the chair and said he'd be back.. 45 minutes later I got up and headed toward the exit. That's where I saw the dentist working in someone elses mouth. He was never coming back to me. read more

I had crowns put on a lot my teeth went to multiple different dentists that estimated dentist I have been two is like 5 and they all had told me I would have to have all my teeth pulled and get dentures why I never went threw with it was because I've never really had any pain only sensitivity to cold foods I come to this dentist they said they would make work they have helped my out a lot dr.Shuayb's dentist on mariner Boulevard is amazing even one of the office staff ladies gave me a beautiful dress cause she thought it would fit me and it dose they put a lot of thought and care into there job still have a little while to go to finish my teeth but I wouldn't go any where else office experience is fast and quick unless they are backed up a little cause there only two ladies that really work the front I would post a picture of my before my teeth were so bad before I love this place cause they really don't judge you either and most places do read more

Shuayb Dental - Cap work - Cosmetic Dentists Near Me - Spring Hill, Florida

Nope I will not be going back. They overcharge for x rays because if you have insurance the insurance covers either the one that goes around your head or the ones were they have you bite sitting in the chair. NOT both. And when I said something I got told i was wrong. Here's the reveal folks when I that haven't worked dental staff in 20 years knows more than your staff it's not a good look. I wiil say the doctor and assistant were very pleasant. read more

This is a great dental office. The entire staff is professional and pleasant. I highly recommend you make your next dental appointment with them. I go to the Odessa location. read more

Stay away from the office on Mariner, they gave me a quote for Dentures of $6595. The bottom plate has implants and they gave me a quote of $5700 just for the bottom plate. I called their office to see if they took our Cigna reduced plan and they said yes, when I went back for the impressions they stated that it would be $7200 with my reduction plan? They stated that they would honor the original quote for the $6595 as the coverage we had raised the price. I called the reduction plan and gave them the code number for the lower plate that the dentist office gave us and they said it should be $1800 for the bottom plate and $775 for the top plate, that would be a total of $2575. When I explained to the reduced plan what was going on at Shuayb they said they would call them and then call me back. The Rep from Cigna called me back and said they spoke to Penny at the office and they would honor the plan, I called the office and asked for Penny, Sofia stated she wasn't available so I spoke to a Sofia inquiring about the conversation I had with my Cigna Plan. Sofia was very rude, she stated that they were not going to honor our plan, when I asked her why and that a rep from our plan had spoken to Penny and she said they would. Sofia refused to let me speak to Penny, she stated she spoke to the dentist and that they were going to cancel my husband as a patient and I said why, she stated she had that right and she proceeded to call my wife a grumpy old lady. Really unprofessional, rude and name calling, how old is this person, she shouldn't be in the customer service field. My grandson is a hygenist, he reccomended calling Affordable Dentures, we did that and they quoted me a price of $2000 including the implant fixtures and a four year warranty, they also do not take insurance or any reduction plan and were less expensive than Shuayb!!! They made the impressions and I will be going back for a fitting Tomorrow, I hope everything continues to go as smooth as it has been so far. Stay away from Shuayb their office staff is unprofessional, rude and they over charge for their services!!! read more

The more I get treatment somewhere else, the more angry I am at Shuayb dental for what they refused to do. If you want cosmetic dentistry go somewhere else read more

30 days for a temporary crown. Their machine is fixed takes two hours to make a crown. Do not go to any Shuayb dentist for any reason for you get low level treatment for simple dental procedures. Stay away from all Shuayb dentists in florida!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! read more

The staff was amazing prior to 2020 unfortunately all left during the pandemic. Now the worst staff ever and I have spoken to quite a few people that all agree! First of all, unfriendly, they lie to you about leaving a message to cancel an appointment, to find out they lied to you about which hygienist you requested. This was he last straw!!! I haven't had my teeth cleaned in almost a year because of knee replacement, so I had to take 2000mg of antibiotic 1 hour prior to show up at the office to find out that my appt was cancelled, that supposedly they left me a message to cancel the appt (which I never got) then was told that I must have blocked their number really????? I'm done! read more

Do Not Waste your time at the mariner location went to get crowns and after the Novacaine wore off something did not feel right with my 1 tooth could not call back cause they were closing in a half hour and the girl had already gone home for the day, so now i have to wait till monday, call them i get in at 3pm only to tell me they cant get me in till june 30 ... well today is only the june 6 unacceptable... but yet they have all my money i laid out to pay for everything,, there was by no means ...ANY....urgency...to get the job done they started..... So here i wait :(((((((((((((((((((((((((((((((((((((((((((( read more

Waited 2 and half hours for an exam and what I thought was going to be a cleaning, after xray's (a half hour later) Dr Omar came in pocked around my mouth told me I need 2 caps, shortly thereafter one of his girls comes in with a quote for 4 crowns, an extraction a and a deep cleaning for a mere $4649 .00 dollars. So, no cleaning told make another appointment. JUST MONIES GRABS read more

My husband went there with a toothache and was advised that the tooth was decayed and needed to come out. He said no problem, just pull it. Not today, you need to make another appointment and handed us an estimate for the process, including a bone graft and implant for a total of 4500.00. They made a series of appointments in case we wanted to go with this. I called the next week and told them, no we don't have the money and we weren't interested in going through with the estimate, all we wanted was the next appointment to pull the tooth (which would be covered by the insurance. Long story short, the notes were on his chart and he told them at the appointment all he wanted was the extraction. When all was done, he was billed for over 600.00 because they did some prep work for the implant. Yeh the implant we weren't interested in doing. We did end up paying for it as my husband did not want his credit ruined for that amount. Don't be scammed, these people are all about the money. read more

Actually, I will give Dr Shuayb a -5 rating. Dr Shuayb took my money and would not refund me a cent. I went there to have my right upper bridge replaced. After 4 tries and $$$ less in my wallet, he still couldn't get it right. He is reported to the Better Business Bureau (BBB) I would not recommend this office to anyone. read more

Excellent care and concern. Great service, communication and most importantly, my crown was placed start to finish in 2 1/2 hours.

I have been going to Dr. M Shuayb for a while and have had an implant and crowns as well as fillings done. I am very pleased with his office, staff and lastly the dental care I have been receiving. I look at the finished product and it looks great. I've been in Spring Hill for almost thirty years and have tried at least 7 other dentists, finally a dentist that does great work, no pain or discomfort. I can recommend him to everyone for dental procedures. read more

This office is the worst about sending the correct clinical documentation needed for insurance billing purposes. Be prepared to pay out of pocket! read more

I agree with the last several reviews which are also 1 star. This place is all about the money. They have a bunch of fake reviews that come up when 1st Google giving them a bogus 4.8 rating. Quoted us one thus over the phone charged over $500 extra after the work was done. This was with top notch insurance. They then send us a little $15 check after my review for an overpayment. Stay FAR FAR away unless you enjoy throwing $ away. Oh and by the way, my husband is also in pain a few weeks after his root canal done here. read more

I desperately needed help with my smile. I picked up a few brochures from the office of Shuayb Dental and found they could do what I needed done in one day (which I felt was remarkable). I had two preliminary visits - one for a consultation and one for a cleaning. I was then given an appointment, for the primary work, within a week. I spent the day with Dr. Shuayb and his wonderful staff...with fantastic results. They not only restored my smile but confidence in myself. Each and every person I came in contact with was friendly, helpful, efficient and caring. I would recommend Doctors Mohammad and Sarah to my friends and family. Thank you from the bottom of my heart. read more

Did an initial cleaning that was above what insurance would pay without informing me first. Had to argue with insurance and this company to no email. Went in about a cracked tooth which Dr. said wasn't cracked. Had to have that tooth pulled 3 weeks later by a different dentist because it truly was cracked. Would NOT recommend using them at all read more

I went to Shuayb Dental on Mariner Blvd to have a crown replaced that broke. The crown that broke was the one that held my partials in place! When Dr. Mohammad Shuayb came in to examine me he had his own ideas of what my dental plan should be. He wanted to pull all my remaining teeth, take an impression and fit me for a complete set up upper dentures. I told him that was not acceptable, as all I wanted was a new crown to hold my old partials. Because I disagreed with his plan, he then became irritated and walked out of the room and left me in the dental chair. I was then asked to leave and find another dentist! It was his way or the highway! I am not used to dealing with a dentist that has a Godlike attitude. I do not recommend Dr Shuayb as he acts just like a spoiled child! read more

I had three crowns done by Dr. Omar Shuayb -- on the initial day he said he could do the crowns and it would be no problem. On the first day to get the teeth ready for the crowns one of his techs tried to do the impressions for the crowns three times--she had to get another tech to do the impressions since she could not do them. Then it was time to grind the teeth for the crowns--Dr.Omar shows up--not a word to me just started talking to the tech about his music choice he was listening to --he only said to me "turn this way or that" not another word--he left without saying anything to me --the patient. On the day to have the perms put in a tech tried on several occasions and failed miserably and had to get another tech to do them. Dr. Omar was again a no show--never checked to see if the fit was correct or anything---after I was home for 2 days I had a terrible headache and found that there was a large amount of glue stuck between my molars and after much work I finally got it out and the ache went away. DO NOT GO TO THESE DENTAL OFFICES (THEY HAVE THREE) THEY ONLY CARE ABOUT THE $$$$--NOT THE PATIENT. read more

The dentist Sarah and dental hygienist Pam were great. However, the receptionist was less then polite. Short and nasty. They need to replace her. She represents the entire group of dentists and has a very poor attitude. I work in the medical field and would never think of talking to a patient the way she did. read more

We are new to Shuayb Dental, but both visits were great! Clean, bright office. Friendly staff and up to date tools. We felt very comfortable there. read more

I have been going to this office for many years today I went to get my tooth pull out this was a very good experience no pain and after one hour I wasn't bleeding at all he is the best and all his staff are great who ever said something negative is wrong love this place I recommend it God bless this Doctor read more

Took my daughter there yesterday. Got billed for an adult cleaning. Was told she has two cavities and was given treatment plan with total charges of $558 on dental plan. Called dental plan and was told this represents SEVEN different procedures that are impossible to do on two teeth. Called Shuayb and was told the plan is for FOUR teeth. So they found TWO cavities and are doing fillings on FOUR teeth. Now I have to go somewhere else and find out if she has any cavities at all. read more

The commercial about the Dentists being friendly is a joke...they don't even speak to you..just the assistant...very rude...

I felt the staff was very cordial and the dentist was very helpful in answering my questions. - Kiran M. read more

I was charged for a missed appointment even though I still had 20 minutes to get there. When I objected, a staff member told me on the phone, "Those are the rules. I don't make them. If you are going to keep calling to complain about the appointment then you should go someplace else." I am a senior citizen & a patient for many years. This is not how you treat or speak to your patients. The staff is rude & disrespectful. I have notified the BBB to dispute the missed appointment charge & I've also notified the Florida Dental Assoc. I've gone "someplace else" & so should you. read more

I had a molar bothering me and the dentist told me i needed a crown. I asked if there were any alternatives and he said no and walked out. Great discusion! Turns out i had a cracked tooth and a crown would most likely not hold up. I have to believe they put dollars ahead of their patients. read more

This has been my dentist for several years. It has always (even when they moved offices) had clean patient rooms with very new equipment. The dentist himself is very nice and seems to do a very thorough job. I must say it does have a decent waiting room and etcetera. Although I must say this practice has an extremely rude office staff (especially the office manager), I have came to this conclusion through numerous occasions. But all in all I would recommend this dentist to anyone in the vicinity. read more

Shuayb Dental - Cosmetic Dentists Near Me - Spring Hill, Florida

If I could give negative stars I would! STAY AWAY! My retired father had dental work which was not only subpar but negligent and incompetent ( as determined by health department dentist) . He continues with mouth pain and an uneven bite due to work done at this office. My Dad filed a complaint with the state to hopefully let others know to stay out of this office. read more