This used to be a great office years ago, but after management and most of the staff changed it is…read morejust a place that cares only about money not the patients. I was told I needed fillings done for micro cavities that were neither felt nor bothersome in any way (micro cavities do not require treatment I have since learned). I also went through 4 different hygienists in 2 years, the last 2 of which were absolutely terrible, frankly the worst I have ever experienced, and I like getting my teeth cleaned. They also didn't give me my records when I requested them just to discover thorough records were not being kept (violation of Dental Ass. regulations). Please do some research first before choosing a dentist. Beware of this place.

I would leave 0 stars if it was possible. Worst experience ever with a dentist. You go to a…read moredentist when there's an issue. The dentist doesnt get to decide what someone's job should do when they aren't able to speak 8 hours a day for a week. The department of health will hear about this experience ​

I have had a number of appointments at this office this year. There has not been 1 time that I have…read morebeen seen on time for my appointment. I left today after waiting 25 minutes after my appointment time before advising Therese I needed to reschedule and explaining that the complete disregard for my time is terrible. I completely understand that things happen but they are tracking at 100% I am seen after my appointment. Sometimes I am brought back to sit and wait and sometimes I am just left to sit in the waiting area. Here is the thing, had someone come out and explained that the provider is running behind and provided and est time I would be seen I would probably wait but I am just left to sit all while watching the provider walk back and forth to his office no less than 5-6 times. When I voiced my concern to Therese she did not respond, she just looked at me like I was insane. She looked at me like, how dare I expect to be seen on time. The dental work is "OK", Cannot really say anything bad about that, but value your clients, value their time. I am never late for my appointments, because I value their time. They know they are running behind...do me the courtesy of a call to advise me of this and ask me to come in later or reschedule. But...nope...ZERO client respect and value.

I have been a patient for many, many years. Dr. DeLuca and the staff are incredible! Always so…read morefriendly and professional and are always there when I need them. I have been a patient since the year 2000! They have watched my children grow up and have cared for their teeth too. They are amazing and I will forever be a patient!! I appreciate all the Doctors and the staff and what they do to care for their patients!!

I have been with is office over two years and from the staff to my dentist all are professional…read moreand caring. I completely recommend this office and I have to my own family and friends.

I recommend this dentist to everyone I know! Every time I go for an appointment the entire team is…read moreextremely friendly and the assistants and doctors are not judgemental at all and do such a good job explaining everything. You can tell everyone here loves their job because they're all always smiling and helping each other.

We Do Not Recommend Bright Now! Dentist of Springhill!…read more I had a very frustrating visit to Bright Now! Dental & Orthodontics in Spring Hill. From the moment I walked in, the staff seemed unorganized and unprofessional. I had an appointment scheduled that they couldn't find even though I showed them the confirmation email and text reminder, but I still had to wait for over 30 minutes past my appointment time before being seen. The receptionists weren't very friendly or welcoming either. She was extremely distracted by the music videos on her phone and facebook. When I finally got in, the experience just got worse. The office was dirty, and it didn't look like it had been cleaned properly in a while. The waiting area had trash on the floor, and the examination rooms didn't seem much better. On top of that, the dental tools they used looked dirty, crusty and unsterilized, which made me feel uncomfortable and concerned about hygiene. The dentist didn't take the time to explain the procedures clearly or listen to my concerns and was just taking on $$$ for what they wanted to. It felt rushed, like they just wanted to get through the appointment as quickly as possible. The office also smelt moldy and felt really stale and uncomfortable, which just added to the negative experience. To make matters worse, I was way overcharged for services I didn't even receive. After calling 12 times and leaving voice mails over a month when I finally reached someone in the office to ask for a refund, they refused to take responsibility and completely brushed off my concerns. I tried speaking to the manager, but she didn't seem to care at all and I was told someone would call me back. It's incredibly frustrating to be treated like this, especially when they are in charge of your health and money. They also tried to upsell unnecessary treatments and were very pushy about it. I didn't feel like my health and well-being were the priority here, just the bottom line. I won't be returning and would definitely recommend finding a different dental practice in the area. If the office was as dirty the day I was there, how clean is the tools they are using in your mouth to drill in your bones and teeth??

1) I was told by the staff that my insurance would only pay for half a cleaning at a time, and so I…read morehad to schedule two separate appointments to get my teeth cleaned. My copay was close to 100 dollars each time. When I called my insurance company about it and they told me that this was untrue; they pay for a complete cleaning at one time. 2) Then I received a bill in the mail for $290 with a letter saying my insurance refused to cover this particular bill. I called my insurance company and they said they never received such a bill. 3) I had a temporary crown put on while I waited for a permanent crown to be made. When the assistant tried to remove the temporary she couldn't get it off so went and got a stronger instrument. Using that managed to get the temporary off and also to break the remaining bit of tooth that was supposed to support the permanent crown. The dentist installed the crown anyway, but it is very loose and moves easily causing my gums to be irritated and even bleed sometime. That was never addressed. It's really hard to eat anything this way! 4) Xrays revealed a cavity under an old crown, but the dentist left it, instead scheduling several other procedures including another 2-part cleaning (so it was 2, or actually 4 cleaning appointments in one year). In the mean time the cavity became infected and when I called the office about it, I was directed to go the the webpage and request an emergence appointment. I did and was told that they would to call me and schedule an appointment. I waited two weeks, but never heard back. This afternoon I called another dentist who has me scheduled for an emergency visit tomorrow morning. I would not recommend Bright Now Dental.

I have been in desperate search of a dentist since I moved to the area in July of 2022. The…read morecommunication by both my hygienist and Dr. Delosa was superb! Thorough explanation of my treatment plan was made, pricing clearly outlined and reasonable. Both went out of their way to make sure I was comfortable during my deep cleaning and fillings. My treatment was complete within a week of my first visit and my teeth look and feel great. I will recommend this practice to my husband and family.

High pressure sales tactics to get you to do a deep cleaning. Promising that it will not cost you…read moreanything, your insurance will cover the full cost only to get a $400 bill about a month later. Stay as far away as you can.

I booked an appointment with Elrayah Ali, also known as Ray, the hygienist, and I was extremely…read moreimpressed by his professionalism. He treated me exceptionally well and went above and beyond to address any concerns or discomfort I had. He immediately ensured I was comfortable and in no pain! I'm so happy to have finally found a truly excellent dental office. If you're hesitant about calling to schedule an appointment, don't wait--just do it! You won't regret it! :) P.S. Truly, this is the gentlest dentist I've ever encountered! I'll definitely be coming here from now on. The front desk staff are experts when it comes to insurance verification, which is a relief. It feels great to know they handle everything, so I don't have to deal with my insurance company or go back and forth with the dental office, as I had to with many other dentists in the area who struggled with processing insurance claims. Here, you won't face those issues, and I couldn't be happier that I found this place!

I don't like to write something negative BUT, I had $7,000 worth of crowns done by two different…read moredentists as the first one left and the second one has also left and now there is a third DDS there. The problem that the second DDS put the crowns in wrong and I now lisp, I can't chew on that side because my teeth hit . I also have to sleep with a night guard! The third DDS, a nice man, didn't want to file the crowns, for free, because he didn't put them in. Mind you my check was to Gentle Dentist not Dr Joe, DDS. So, I am now talking with Nancy a manager and she will not call me back with any solution. Conclusion: Gentle Dentist only cares about the money it is going to get and not your personal care or the quality of their work.

My wife and family have always been very pleased with the services of this dental office,and the…read moreefficiency and friendliness of the staff. Dr. Weber's skills are well-known ( according to his co-workers, he often teaches at seminars in this country and internationally); and he devotes a lot of compassionate attention to his patients. I've posted a few reviews to restaurants in the past, but this is the first review I've written outside of that area. Five stars!

Stay away!! I had a very disappointing experience at this dental office…read more I went in for a routine cleaning that should have been covered by insurance, but was pressured into a "deep cleaning" instead. I paid $317 out of pocket for a procedure that lasted under 30 minutes and didn't feel thorough--I could still feel tartar afterward. I've had regular cleanings elsewhere that were much better. Also, the hygienist kept saying that she has another patient and that she needs to be rushed and can't take her time. It felt like they were more focused on upselling than providing quality care. When I raised my concerns, the front desk told me they didn't want to see me as a patient anymore, instead of addressing the issue. I would be cautious about agreeing to additional procedures or charges here.

Great care! Clean facility and kind staff and doctors!! :) Kim and Andi were outstanding!! Ashley…read moreat the front desk was very informative and friendly! They are open 6 days a week and will highly recommend them!!

I was very nervous going in but was put at ease with the assistant Kim. I was in and out in 30…read moremins. Very easy experience.

*PUSHES PEOPLE TO COME IN WHEN RUNNING FEVERS - DO NOT COME IF YOU DON'T WANT TO GET SICK!*…read more Office staff will bill people who don't show up for their appointments when sick, even if they are running fevers (as they did for us). Otherwise the sick patients have to face an irrefutable bill. We were billed $50 because my wife woke up running a fever shortly after I had to cancel because I had gotten sick. Logical no-show cancellations make sense of course. But forcing people to come into the office while running fevers, and back-to-back family illness (which makes sense given we live together that we would catch from each other)? If you or someone in your household gets sick on an appointment day, know that you will be billed! And when you're in the office, know that the other patients might be coming in while sick, as they will be billed if they don't show up. We had chosen Heinecke Family Dentistry because they were not a big chain and seemed genuinely family-run. After spending several thousand dollars on extensive dental work out of pocket, they drew a hard line that we pay another $50 for getting sick, or never come back. The worst part is the duplicity of seemingly like a genuine and compassionate place, but actually have no issue tossing out two patients who have been coming for years for not coming in when sick. Thankfully we found another family-owned dentist office where we don't have to worry that other patients will be coming in while running fevers under threats of fees if they no-show for illness. Do NOT recommend.

Myself and my wife have been going here for years. My most recent cleaning visit resulted in damage…read moreto my repaired tooth. I did not even realize it until I got home and looked in the mirror. In hindsight I should have been tipped off when I was rushed out without even seeing the dentist. Pain cold distant experience that left me mutilated.

I went there couple years ago. They pulled a tooth or two. I'm very anxious going to the dentist…read morebecause a kid in the room next to me when I was a little kid died when they knocked him out to pull a tooth. Hence the fear of dentists. I chickened out going back in the future and they wouldn't see me again. They knew I was an anxious patient so therefore I do not recommend this dentist.

I went to see Dr. John Grothe as a new patient to inquire about having some crowns placed on my…read morebottom teeth. During the five minute conversation, I let him know that I don't get numbed up for dental work. (All of my top teeth have crowns and I have never had injections for a numbing agent.) He told me he would never work on me without as numbing injection and to keep shopping. He then left the room. My insurance was charged $77.00 for x-rays and I had to pay $13.00 for a copy without him ever looking in my mouth. I was totally unimpressed with this dentist. I would caution you to AVOID this business.