Uses for service for my Chevy bought in another state. They were responsive and provided loaner car…read morewhen part was back ordered s

Instead of typing out my review, let me just share the note that I sent to General Motors about my…read morerecent visit to Williams Chevrolet (10/8/21) Last Friday my wife and I visited the dealership and looked at a 2013 Equinox. We liked the vehicle, but weren't in full agreement about the price they wanted to give us on our trade of the 2018 Trax LT we own. So in the past five days since last Friday, James Robinson (the salesman) and I have been going back and forth via email trying to meet somewhere neutral on the trade value of our Trax. The price they were offering is significantly lower than the Kelly Blue Book value we found on the KBB website. When we described the Trax on the KBB site in "good" condition, the trade value range was $13,945 - $15,630. When we described the Trax in "very good" condition, the trade value range was $14,420 - $16,132. We showed these numbers to the salesman, but the best they were willing to give us was $13,500. Our Trax is in PERFECT condition, inside and out. No crashes, no accidents, nothing. The interior is immaculate. The only thing they found negative about it was the front tires needed to be replaced. And James said it was going to cost FIVE HUNDRED DOLLARS to recondition it for showing on the lot. But I still couldn't understand why they were trying to low-ball us on the trade value so badly. But today, we decided we liked the 2013 Equinox at Williams Used Cars so much, we were going to accept their low offer on our Trax of $13,500. Because my wife REALLY liked it after the test drive. And I have the offer saved in my email, which serves as a binding contract of what Williams was willing to offer. This morning James emailed me and wanted to know if I would accept their offer for our Trax of $13,500 since his manager refused to give us anything near the book value. At exactly 3:43pm today (Wednesday), James Robinson and I spoke on the phone and I told him we would accept his offer, and buy the Equinox tonight. I told him I would be there around 5:30pm. Then at exactly 4:43 (one hour later) he called me and told me "no need to come in tonight, we just sold the Equinox to someone else." At this point, my wife and I were furious and we went to the dealership to speak with the manager there. His name is Chris, and he told me he wasn't aware that we were coming down there at 5:30pm. So I guess the salesman didn't tell him a car was going to be sold within the hour. I asked him how a business can promise someone a sale, after five days of negotiating the price, and then a half hour before the sale, cancel it and take the car right from underneath us. He told me "I made a judgement call, and took the money." (his exact words) Meaning, even though they knew we were on our way there, they sold it to someone else. I then said he needs to find us something comparable, at similar pricing and similar options. And he said "I can't find another vehicle like that" - I asked him to check the network online to find something there, and got the same response "There's nothing around with the options that car had at that price" So here we are, getting absolutely lousy service from TWO different Chevrolet dealerships. Williams Chevrolet NEW car sales is one place we stopped at back in 2018 when we bought our Trax from Bob Bell. The woman we dealt with back then at Williams was snooty, and unwilling to help us with our questions. We showed her the online sale price that Bob Bell was offering on a 2018 Trax LT and she said there was no way they could sell one for that price. She tried to put us in a stripped down Trax LS for the same price Bob Bell was advertising a Trax LT. So we left Williams New Cars then and decided we'd never go back there again. But most importantly, please do not believe the story that Chris (Williams used car manager) will tell you that there was some confusion whether we were going to buy a car today or not. That is how he tried to explain his way out of it tonight. THERE WAS NO CONFUSION on our end, based on what the salesman told me on the phone. At 3:43 today, I told James Robinson we would be there TONIGHT to buy that 2013 Equinox. James Robinson told me over the phone "Okay, I will see you tonight" and then they sold it to somebody else. That is the bottom line. The price haggling over the trade had already concluded. I told James we would accept their LOW offer of $13,500 because my wife liked the car that much! I could tell he had already rehearsed his response to us, saying "ohh well you said you wanted to look at another car, and didn't like our trade offer" - That is BS. I told James Robinson we would be there at 5:30 to buy the Equinox, and he said OKAY. I asked Chris before I left tonight, what sort of online reviews and feedback does he think they deserve, after how they treated a customer today-- And he replied "I can't control what kind of reviews you leave online" Giving them ONE star is being too nice.

After hearing the commercials on the radio all the time and needing a new vehicle, we decided to…read morevisit Apple Auto. Dan M. was our salesperson and he was great to deal with from the test drive to the purchase. Just had our first oil change & tire rotation done and the service department was also wonderful to deal with.

Amazing Employees! Buying my first car from Apple Auto of Elkton was a real dream come true! Mr…read more Rhen Keen and his "A" Team went above and beyond to sell me the perfect car!! They paid meticulous attention to detail and explained what my purchase entailed especially the after sales perks and rewards! Courtesy, respect and openness were just but a few of what I can describe during my experience. I felt their passion in making me satisfied and special. I shall strongly recommend Apple Auto Dealers at Elkton Maryland, USA, to all prospective persons interested in all auto related business. I AM A VERY SATISFIED CUSTOMER! May their business prosper always!

I am a proud returning customer! My last 3 vehicles has been purchased with KJ Autos. If anyone is…read morein need of reliable transportation i HIGHLY recommend this business. The owner KJ is very personable. If you don't understand something he will break it down in less technical terms. He doesn't make you feel pressured to purchase from him. I can tell he truly takes pride in the quality of his work & customer experiences. For that, he has a customer for life! Thank you KJ Autos!!

sherry and Luke were 100% AMAZING !! My sister and I went to 14 dealerships looking everywhere for…read morehelp for me i had a certain amount in CASH and every dealership looked at me like i was dumb for only having 9grand. As a low-income family 9 grand is alot more than others and Sherry worked w me and helped me obtain the best choice for my family. I enjoyed the honesty of Judge Auto we are buying a truck in 3 weeks from them again

Even though I couldnt decide, I was treated with so much care and attention to my wants and needs…read more Luke was my salesman and he is very helpful, and patient. This Dealership will see me again for my business for sure.

If you read the reviews, you will see; 11 months ago when I first got the car, I tried to resolve…read morethe issue with the problems with a car I purchased from this dealership. NOW, the car states " Service brake assist". I tried to purchase a different car, because I knew something was wrong, I was told to late 2 days had only passed from the purchase date. what happen to decent human concern for someone. I need a car to make a living! I can only think that because I am a WOMAN I get sold anything. The world is in disarray and I try to have the things I can control at peace, to some point. I am writing this review so that if my brakes stop working or antilock decides it doesn't want to work. My grandchildren and children will have a reference point. RUN!

Was quoted a Price of $26000 for an Edge on Saturday. Showed up on Monday Morning with the money…read more Told me price is back to $26976. Never said Saturday's price was a one-time deal. Just your Typical Lying Dealer. Update. Talked to another "manager" and he said $26800. Salesman called me later and said I could Finance it. It's a matter of Principle now. The last price I was told on Saturday was $26k out the door. Everything included. Never told this was a one-time deal, like a Shyster Siding Salesman. We worked all weekend to find the money. Be a man. Honor your price. PS Take the sign in the bathroom down that says we are not letting you leave if you won't give us a 5 star rating. Well they called me a couple days ago and asked what it would take to make me change my review. I told the "Sell me the car at the price you told me. $26000" When I saw the car it was on the lot for at least 74 days. They start with a high price, like $33,600 and discount it weekly until it gets close to what they wany. Then they reset it again if it doesn't sell another $3k so they can show a discount again. They kind of game you'd expect from the corner "Shyster" car lot.

I wanted a used truck. I didn't care what color or brand, as long as it was in my under $15k…read morebudget. So I stopped at their used car area. The salesman looked at me like I was crazy for asking for a used pickup for under $15k. I was made to feel like I was riff-raff for not happily jumping into a $40,000 truck loan. I was so upset I almost gave up looking at dealers lots. On the way home I passed the used Ford dealer. I figured they'd also give me the snobby treatment. When they didn't, I started to get mad about how Williams made me feel. A $15,000 pickup is not a junker! Why won't you keep in stock vehicles locals can afford? I ended up buying a fantastic used 4x4 pickup from their competitor. If the other dealerships can make enough profit on $10,000-$15,000 vehicles, why can't you?

Jonathan and Chuck made buying my truck an incredible experience! I found their Avalanche listing…read morethrough a web search and to help make things easier for me, Jonathan brought the truck to me for a test drive. They made the negotiation process easy and worked with my credit union on the financing. After beginning my used car search with tentativeness, I will return with confidence over and over again to Williams for all of my future vehicle purchases.

When I say I PRAY MR JERRY JONES, his FAMILY and the STAFF have endless BLESSINGS, PROTECTION,…read morePROSPERITY and MORE. They helped me Beyond expectations, never gave up on trying to help me, and didn't pressure me. I went through haitessss trying to get a vehicle from other locations. One shop tried to give me a vehicle that began to shake every time I reached 45 mph, then gave me a different vehicle that was missing the driver's seatbelt. I came to this location and I KNOW God placed these humans, in my life and most importantly my children's lives. Mr. Jones worked day in and day out to find the right vehicle for me, his staff worked endlessly helping me get approved for a vehicle and THEY BLESSED my babies and me with en EXTREMELY SAFE, RELIABLE, DEPENDABLE, BEAUTIFUL vehicle. He made the atmosphere immensely stress free, continuously made sure to keep a smile on my face and my mind off of stressing, was relatable and I honest to God feel like this man and the STAFf are ANGELS. I held it together pretty good up until closing, but once I pulled off the Lot please BELIEVE I CRIED FROM THE GUT and SOUL THANKFUL TEARS. This company Deserves the Business of The Year Award. You really don't understand how much you have helped me with keeping my babies safe and I will FOREVER BE GRATEFUL and THANKFUl for this man and his companies patience. Their HEARTS are Out of this World. They CARE about their customers and we're more than just customers to them. Please use their services. This is more than a company, and and these Humans Deserve the World and More. Thank you so MUCH for being the amazing people you ARE especially in this time and day we live in. Thank you for never giving up on me, and thank you for putting my babies First. And thank you for blessing my family and myself. and I pray that YOU ARE ALL PROTECTED and CARED for the SAME WAY you made sure to protect and care for my children and myself. I love my vehicle, will absolutely be making early payments with extra and I recommend EVERYONE to come to this location. He went above and beyond and sang HAPPY BIRTHDAY to me, texted it to me, and made sure my children and I have safe transportation for our everyday lives. Words can't describe how much I pray they ALL continue to have amazing, safe, peaceful, unstressful year. Thank you for EVERYTHING Mr. Jones and team

This dealership is by far a joy to deal with, they are all so friendly and accommodating. Jerry and…read morehis team go above and beyond for their customers and have excellent customer service!!!

I just bought a car from Frank Ellison at Winner Autoworld, and I would recommend him to everyone…read morethat wants an honest car salesman. I know, almost an Oymoron! But Frank was truthful, didn't harass, and waited for me to call him to work out a price that I was willing to pay. I came up a few, he came down a few. It was my best experience yet from an auto dealer. Go see Frank

What a great experience! I had @ JAMIE'S AUTO REPAIR so it's 85°-90° out all week long and of…read morecourse my Hummer H2 air condition breaks‍ ... being handicap and having severe breathing issues... This created what I consider a Emergency repair situation. A friend of mine recommended I take it to Jamies Auto Repair I called spoke to Jamie he scheduled an appointment at my earliest convenience The day of my appointment I show up the technician brought my vehicle immediately into the shop and in a little over a hour they had my air-conditioning repaired blowing ICE COLD again He even took the time to repair a defective door handle that I Have been having trouble with when I got my bill It was about half of what I was expecting to pay... And probably 1/3 of the money it would have been if I had taken it to the local dealership Needless to say JAMIE'S AUTO REPAIR Will be getting all of my business in the future for all my car and truck repair needs So if you want Fast Friendly Quality Service at a great price$ Go to JAMIE'S AUTO REPAIR

Avoid!! Charged $150 after going in with the engine light on, codes provided,and explanation of the…read moreissues. Was told nothing was wrong and charged that amount to "clear the codes". Currently sitting with my car, with engine light back on and same codes, at a different shop. Was told the reason the light kept coming on was bc the codes weren't cleared "professionally".