constant outages since a power failure last summer 25'. This node is poorly maintained. I can get…read moremore speed with ATT wireless for the same money.

The manager prevented this from being a 1 star. Instead of saying my name correctly, she decided…read moreshe would call me what was easier for her. Not helpful at all. A year and half and you didn't know anything. Will never visit this store again. Unprofessional service.

If zero stars were an option that's what I would give Triton. Business website has been out for a…read moreweek, as well as business emails. Have been with Triton for over 20yrs and they are nothing but problems every few months. Can't even reach anyone at Triton, goes directly to a busy signal like it is out of service. Terrible company!

From the owner: Local High Speed Internet Service & VOIP Telephone Service. Triton also offers website design &…read morehosting.

I had a wonderful experience with the technician and support associate when my service was…read moreinstalled. The support associate stayed behind and made sure all my devices were connected and working properly. They are much better than xfinity and more economical.

I just had fiber optic internet installed on Saturday afternoon and the process went better than…read moreexpected! They kept me up to date via email and text. Even sent a photo of the technician before he arrived at my door. Steve was my installer and he was the nicest man. Helped me figure out the best location for my unit, set up the wires (in an older house too so he had to update things), kept everything clean and helped put the coach back before leaving. I am surprised at how positive my experience was because normally I hear negatives experiences regarding internet but AT&T knows what they are doing! 10/10 PS told Steve that my mother's internet was having issues, he asked if it was AT&T and offered to help her too!

I wouldn't even give this company a one star. Zero stars. We lost our mother to cancer three weeks…read moreago. Her estate is almost entirely settled EXCEPT for her account with Spectrum. What a freaking nightmare getting her account paid and closed. Horrible customer service. No desire to help anyone, especially someone who is grieving. What a massive crap show. We could just not pay her bill but you assholes would probably try to come after a dead old lady.

I drove 30 minutes one way to return an internet modem. I got to the store in Greenville Mi and…read morethey said it would be an hour wait. Really? To return equipment... The staff were extremely unhelpful. Finally a customer mentioned making an appointment and that really has helped her. Your staff couldn't think of this? I finally left the modem at the store with my name and account information hoping someone will type it into your computer. Your staff wouldn't even give me a sticky note to write my info. Did they forget I am a customer?Here's an idea. Take a tip from Amazon. When returning equipment, I should be able to go online, find the equipment I am returning, print out a QR code, put it on the equipment and drop it off an my nearest store (which is again 30 minutes away). That would be customer service!

I haven't even got the opportunity to set up my service because they ONLY have curbside pickup or…read moredelivery and I wanted curbside but when I came to pick it up they aren't doing any pickups. Mind you they emailed me and sent a text about coming to get my products! I hate when apartments only like for you to use one set cable/internet provider. Now reading all these other reviews I doubt I'll enjoy the service once I do get it.

moving can already be stressful enough, these guys do what they can do make it easier on you. If a…read moreglitch does happen they try and make it a point to remedy it as soon as possible, they don't just drag their feet which is nice and good customer service in my opinion. I can't speak for the whole staff but my interactions with Ryan, Richard, John (Crumley), and Connor (Laing) have been pleasant, helpful, and friendly. I hope the upswing continues !