1. AMS Complete Car Care

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Vista, CA

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AMS Complete Car Care

5.0 (18 reviews)
Closed • 8:00 am - 5:00 pm

Services - AMS Complete Car Care

Auto brake repair

Auto engine repair

AMS Complete Car Care Photos

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Recommended Reviews - AMS Complete Car Care

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Reviews With Photos

Lindsay B.

The mechanics here were awesome and able to help us with getting our '73 Bronco transmission up and running. They were willing to help out with a warranty from the prior shop, kept us informed and walked us through every step of the process. Highly recommended.

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7 months ago

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2 years ago

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Eddie G.

Thank you for the review. We will see you on your next service.

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10 years ago

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7 years ago

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6 years ago

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Eddie G.

Thanks for the review Paula! See you for your next repair.

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6 years ago

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9 years ago

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4 years ago

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10 years ago

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8 years ago

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Eddie G.

Thanks for the feedback Yvette! See you for your next service!

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9 years ago

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Eddie G.

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8 years ago

Good service at reasonable prices. They quoted me for a price and honored it. Did a quick inspection as well for no extra charge.

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7 years ago

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11 years ago

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8 years ago

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Eddie G.

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7 years ago

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9 years ago

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Eddie G.

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8 years ago

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Eddie G.

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Review Highlights - AMS Complete Car Care

“I spoke with Kevin over the phone, sent him some information, and Kevin was able to give me a price range.”

Mentioned in 8 reviews

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West Oceanside Automotive & Transmission

West Oceanside Automotive & Transmission

(202 reviews)

Oceanside Transmission was recommended to me by a mobile mechanic with a great reputation; he said…read morethey are a trustworthy full service transmission shop and would save me money over the dealership (of course I was doing everything to avoid going there). Dart was very kind, patient and took his time explaining things to me over the phone, not to mention that he listened to everything I had to say without ever sounding like he had something else he had to get to. They continued living up to this standard until I got the car back from them after going in for my appointment. I know my baby is in great hands with mechanics who will take me seriously, treat me with respect and not rip me off. Will always go to them when needed. Dart, thanks so much for giving me peace of mind.

I brought my wife's 2019 Chevrolet Suburban to West Automotive Group in Oceanside on August 17…read morebecause the ABS light was on. Josh told me it was probably a sensor and that the repair should take about two days. Two days passed with no call. When I contacted the shop on the third day, I was told they were still trying to diagnose the problem. Later that week, they said the ABS pump needed to be replaced. The part arrived Friday. That same Friday evening, I was told the shop had stripped the brake lines while working on the vehicle and needed to order additional parts. Since the shop had damaged the vehicle and we had to continue paying for a rental car, I told Josh I expected compensation. He explicitly told me we would be compensated. The following Monday evening, I was told the Suburban was ready. I picked it up, paid the full bill, and received no compensation or adjustment on the bill for the additional rental-car expenses. The situation became extremely dangerous on the drive home. When I approached a traffic light and applied the brakes, the brakes did not work. I had to swerve into oncoming traffic and run a red light to avoid a collision. Thankfully, no one was injured, but this could have easily resulted in a serious accident. I immediately called Josh and returned the vehicle to the shop. The lead mechanic drove our vehicle around the block and claimed there was no issue. I insisted to Josh to drive the vehicle showing him the problem myself. At approximately 45 mph, we applied the brakes, and the vehicle did not stop properly until it was traveling below approximately 10 mph. This was not a minor inconvenience. This was a potentially life-threatening brake failure immediately after the shop performed ABS- and brake-related work. The shop kept the vehicle and later told me it was ready on August 25. I again asked Josh about the compensation he had promised, including compensation for the rental car and an adjustment or credit on the repair bill. He said the general manager and owner knew what happened and would contact me. They did not. After 17 days of silence, I had to contact Josh again. The general manager, Pablo, eventually called. As of 37 days later, I still had no resolution, no compensation for the rental-car expenses, no credit or adjustment on the bill, and no satisfactory explanation. The lack of communication and accountability has been unacceptable. Customers should not have to chase a repair shop after nearly being involved in an accident because their vehicle was returned with brakes that did not function properly. Promising compensation for the rental car and repair-related expenses, then failing to follow through, is also completely unprofessional. I am posting this review to warn other customers. Before trusting this shop with safety-critical repairs, especially brake or ABS work, ask yourself whether you are comfortable dealing with this level of communication and accountability if something goes wrong. West Automotive Group still needs to address the rental-car expenses, provide compensation or an appropriate adjustment on the bill, explain how the vehicle was returned with a serious braking problem, and take responsibility for what happened.

AMS Complete Car Care - autorepair - Updated October 2026

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