Number 1 I will no longer go to places where you spend your Money for Gas , food , etc and When you need to use the Restroom they tell you know, Also I hate to buy gas and you have to go inside to get your Receipt back it doesn't automatically give it to you, Instead it Tells you get it from the Clerk but when you try to go inside after Midnight the Clerk has a Im on Break sign on the Door, Last time coming Here, Smh read more

ampm - Convenience Stores Near Me - Highland, California

When going into a gas station after pumping, I typically expect a bathroom to be available, but NOPE, not here. They did the shoddy trick of putting up a "out of order" sign when I know damn when that it just means they didn't want the pesky peasant public folks to use it. This is the biggest problem that I have here. If you don't trust your customers right, you will pay a price. We will never stop here again when there are many other competitors like the Valero across the road or the Chevron nearby with much cleaner and spacious bathrooms. Covid protocols or not, your road trippin' customers have a right to expect a clean bathroom when they pay to use your products and services so ARCO, You SUCK. read more

Good place to fill up it does get packed but only in clusters so you're usually in and out. read more

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This Gas Station is completely unmanaged. Every time I go here, at least 1/2 of the pumps aren't working, and the ones that work, won't take a debit card due to some computer error. This can be pretty annoying, at a time where you have to put a mask on to enter a store. I've never seen a gas station that has this many issues, which are neglected on a daily basis. Just go to Valero across the street. They don't seem to have any of these problems. read more

So of course, after I pout about my first experience at AM PM (after they changed their CC policy or have they always been like this?) I hit this one up with my friend Billy for some ice and mixers (jugo de crandberry and oj) for Big Bear. Lovely stop with a lovely gentleman behind the counter. We invited him up to the mountains and he was ready to bounce but unfortunately had to work. Oh and of course, I forgot my cash in the car. I got charged again to use my debit card. Yikes! read more

Dang this place is pretty ran down.. they don't take care of this place at all. Kind of sad It all reflects on the Manager I suppose

The worst customer service ever OMG!!! Her name is Letty & she is one nasty employee...I hope nobody else has to deal w/her attitude!! She needs to find a new job, I went inside to ask my husband what was taking so long because he had been in there for a good 10-15 mins & it was late at night w/only two other customers in there. She straight up told me "you can go to Valero" as she continued to say "bye bye" over & over again..she still never gave us an answer to why it was taking so long. She was beyond rude & I will never go there again!! read more

ampm - LETTY is her name & she needs to find a new job...the worst customer service I've ever had!! - Convenience Stores Near Me - Highland, California

Another broken terminal! Please see attendant! Screw this Arco station. Screw me for going back. Pay the extra 10 cents and go to Valero across the street! read more

Nothing says, "I love my car," like filling it up with ARCO gas. This fuel has set off more check engine lights then I care to clear. If you go here to save money, make sure you bring cash, because the 45 cents you pay at the pump in transaction fees greatly diminishes any savings you may have had. Of course, paying cash means you either won't fill your car up completely, or you have to make a second trip into the store to wait in line for your change. But then again, the min-mart is where AM/PM really shines! Deals, deals, deals are to be had!!! They have weekly specials on drinks (alcoholic and non). For those with an iron stomach, the wrickles on a hot dog can be touched up with a dab of mustard and ketchup. (if only it were that easy to get rid of crows feet!) Service here is pretty laid back. No one ever seems to be in a rush to do anything But the store is organized, well stocked and clean (including the restrooms). The soda machines are as bountiful as any 7-11 and I don't know why anyone pays 5 dollars for coffee at starbucks when you can customize your own at an AM/PM coffee bar. The brew is fresh and you have all the fixens you need at 1/5 the price. @ Mark B. +1 to the fuzz being present. I'm pretty certain this is a favorite shift change location or just a place to rest and stay out of site for a while. There isn't much going on on this side of the freeway, so I imagine the night gets pretty boring, save a few domestic calls. read more

Awful customer service. And they dont follow ADA laws. Save yourself a headache. Skip this one and go to 5th and Palm if you're looking for an Arco. read more

Absolutely the worst gas station i have ever attended. Service here sucks. I go here about once a week to get gas and some snacks and every single time i go there machines are down until 3:15am. I started going at 3:30am and there store is still closed. You knock on door and they ignore you or tell you to leave. If you want better service spend the extra 16 cents a gallon and go across the street to Valero. Never have had an issue there. Thanks for nothing AMPM. You guys should be called just PM since your closed all morning in the AM. read more

I would like to file a complaint again the AM/PM on Baseline (27727) in SanBernardino County (Highland) , Ca. I Paid for gas at AM/PM (01/12/2021 aprox 2:00pm). I Went to car to pump. I Have medical condition. I suddenly Had an urgency to use restroom.I Went back inside to ask to use restroom. Girl inside said no. I told her it was urgent and I had a medical card to legally use the restroom. She said no, she is not allowed to let me. I had an accident. I Had to return to my car. I asked a male employee in the parking lot, if he could pump my gas because I was unable to get out of my car (I have disabled plates and placard). He said he was with another customer. I asked after he helped that customer and he still said no. * ADA law says that if a disabled person needs assistance pumping gas, they are legally required to as long as there is more than one employee there. I had to call my son to come and pump the gas so I could leave. My son went back in to ask them to turn the pump back on. Him and an employee got in an argument because they would not let his handicapped Mother use the restroom when it was apparently an emergency. They would not turn on pump or refund $30 they charged me for the gas I did not receive. I filed a police report for my $30. *I have an Urgent medical Notice Card for restroom use during Covid *I have disabled plates. ADA says all I have to do is ask an employee to pump my gas if unable (as long as there is more than one employee on duty) and they have to pump it. *They are the reason I could not pump my gas *They should have at the very least refunded my money Instead they just argued with my son and would not assist in anyway read more

This place is a joke! Every single week their computers go down, or the gas station pumps are out of service or they don't have any cash in the register to give change back! This place computer registers a broken more often than McDonald's ice cream machine! read more

Ah AM PM... I remember going to AM PM when I was in Junior High (Rincon Intermediate)... I would go here with some friends after school to grab an extra bite to eat (usually a hamburger, hot dog or corn dog). But I wouldn't go to this specific one, here in Highland.... I am reviewing this Highland location because something happened on our way up to Big Bear Lake... foutain drinks General Info: Like the other competing convenient store, AM PM has everything (and more) to offer: smokes, snacks, drinks/booze, hot food- fountain drinks up the wazzoo, and slurpee-like frozen drinks... also coffee somewhere. AM PM is always a nice place for a pit stop, even if it doesn't have the best of hot food... Although, the food is relatively inexpensive and great to get that hunger quick fix. So, our posse happened to stop by this AM PM because we needed a caffeine fix before heading up the mountain (it was 8pm or so in the evening). This AM PM is right off the Base Line St freeway/highway exit before heading up to Big Bear. Low and behold, my friend Joshua G. and I stopped some perpetrators (delinquent teens) from stealing beer. As the cashier lady was occupied with customers, the perpatrators tried to jack and dash out the convenient store. We didn't totally screw their beer run, they managed to get away w/ 2 cases out of the 4 they tried to jack. What did Joshua G. and I do? We blocked the exit (as instructed by the store cashier) and acted as walls. They should know better than to try to jack beer while 2 husky Filipino guys are in the way. My friend and I agree that the Cashier was too casual about warning about the beer runners. She should have screamed to stop them... but didn't... It was a bizarre evening, what a way to start a vacation up to Big Bear! :P Oh yeah, what's worse about this whole incident, stopping those smacktards caused my to spill my huge fountain drink. I drenched myself... Although, the cashier was nice enough to get another one (or anything else more) on the house. Nice place, but beware of the Beer Running Teenagers! read more

Just an average Arco, the parking lot was clean and the employee was friendly.... car wash is temporarily out of service which is a small bummer since that's the reason I specifically drove to this location but I know the employees had no control over that. Good location. read more

This gas station right off a major freeway the 210 doesn't offer public restrooms to customers. Even though they have a sign that says restrooms, it's for staff only. Are you kidding me? Clearly the owner of this gas station doesn't want the additional expenses for up keep. Spend the extra few bucks and go across the street to Valero read more

Considering the fact that times are bad right now I took it upon myself to gather all my loose change to see how much I can come up with in gas. I remember counting the money twice before I handed the change to my 15-year-old son. It was exactly $10. Two dollars in dollar bills. Four dollars in quarters. Two dollars and dimes. And another two dollars combined of nickels quarters and dimes. The lady at the register only credit our pump for $7.90. Lady, $2.10 might not be much to you, but I suggest you check your cameras and recount. Regardless of what the amount is, it's still considered theft. You're also disrespectful and rude when you cut me off when I was trying to explain. If you can't count, you shouldn't be working at The register. read more

Took my kids to grab some candy and a soda. The soda machine had a few to select from and the one that was on had no soda flavor. I told the clerk and she was a smart ass about it and I told her well if there was an "OUT OF ORDER" sign then I would have not used it. I still got charged for the ice and ended up buying two bottled sodas to fill the cup up. The cashier was rude and seemed to be MISERABLE! She needs to work on her customer service skills or get another job. This happened around 12:30 pm today July 24 2014. Anyhow won't go again even if it is conveniently by the 210 freeway. read more

When you go to use the bathroom they're they say it's broke and a ex employee informed me they don't want to clean it so they just say it's broke read more

I just went to this place for the last time , dirty, rude employees, the islands don't work so you have to walk inside. the employees are nailed in place and will not move . they act like they are the only place with cheap gas. if you like dirty ,rude and bad atitude come to this gas station,it has it all. read more

This place reminds me of my junior and high school days, grabbing some breakfast or after school food before heading home. I love the jalapeno corn dogs, hamburgers, and the rib sandwich up till these days. Sadly, its rare for me to get some of those goodies since most of the time i stop by an AM/PM is just to get a fountain drink...OH HOW I MISS JALAPENO CORN DOGS!!!!(i cant find them anywhere but here). My friend mark and i are reviewing this place because....well, getting fountain drinks can sometimes be an epic battle. During a fourth of July get away towards Big Bear Lake, my friend and I decided to make a quick stop to an ARCO AM/PM station to get something to drink before we head up the mountain, by my brother's request. I didn't want to since we were loosing a lot of daylight, but decided to make the stop anyway. We always head to the Baseline AM/PM station before we head up the mountain so we can stay wired and alert.(Something useful for you heading up there, nothing wrong with something to keep you up and enjoy the view.) Onward with the epic battle, as my buddy Mark and I finish paying for our drinks, we were hinted to stop some perpetrators, 2 delinquents w/ one case in each arm, from making out with some beer by standing in their way...a beer run was taking place before us. The lady at the register was so casual in saying, "Stand by the door." that we never saw it coming until it was too late. My buddy and i were able to hold them up a bit but they were just too small and quick...ahhh children, so troublesome. In the end, they got away with half the beer they stole, my friend's fountain drink was all over the floor, on himself, and on my back. Other customers within the establishment were shocked as to what had happened...they didn't do anything, geez, probably a neighborhood 'watch' thing. The girl offered us anything to eat and stuff, but we told her we just needed our caffeine fix and be on our way. Oh yeah, we were smooth :P We felt a little proud as we commenced our trip to Big Bear Lake. Courage, Duty, Valor, Strength, Pride, Honor, Insanity, Recklessness, or Stupidity. Maybe all of the above, but to put its simply we just acted because we're Ameri-'CAN's and as so, we do things to make a difference. The Fourth of July always strengthens my patriotism for what this country used to stand for. Back to the matter, which is reviewing this place, AM/PM is like another 7/11 where you can find all you need for quick stop. I think i'll head on out to get me a Jalapeno Corndog and a rib sandwich now. read more

I pass by here everyday while i go to work, so its a regular stop for me. Most of the time they have the cheapest gas around, but they also have my monsters at 2 for 3 dollars, so that is a plus... read more

I've gone to almost every AMPM around my area and there is one guy in Rancho Cordova that overcharges me for a cup of ice. Whenever I get a cup of ice it is $0.63, but when this guy is ringing up my cup of ice he charges me a dollar ninety-eight. I got ripped off every single time this guy Rings me up for a cup of ice. read more

Cops hang out here late at night. Most of the ATM/Cash machines thy are outside do not work. Great prices and clean though.

Don't buy lottery tickets from this location. I purchased 5 fantasy five tickets. You are supposed to get a second chance ticket when you buy 5 on one ticket. They did not give it to me. I asked them... "does lottery still give second chance when you buy 5?". Two people behind the counter said: "No, they do not offer this anymore." Straight out lie. They are taking the second chance tickets and playing them for themselves. Don't buy lottery from them. I am reporting them to CAL lottery. If you have experienced this, call: Contact Lottery's Security & Law Enforcement toll-free at 800-LOTTERY (800-568-8379) and provide staff with the following information: Name of retailer, retailer ID number and/or address of retailer. Date/Time of incident Description of incident Staff will open a security incident report and depending upon the situation, notify other appropriate Lottery staff to take further action. read more

Didn't even wash the hood on my car and left soap on there. Also the card reader outside doesn't work, but there is no sign that says that on there. read more

It's the busiest traveling day of the year and their bathroom is closed because it is dirty, and yet they don't have anyone cleaning it. Also, coffee is 20 cents more expensive than other AMPM stores. read more