We were customers there for several years, then we had to make a move within the compound to…read moreaccommodate a large item. They had plenty of room but would not allow us to have accessible space per our request and years of loyalty. In our opinion the management did not want to retain our $$$ rental fee so we were advised to leave if what they were offering wasn't what we wanted. And, we offered to pay more for the selected space we were asking for. Not good business sense if you ask me.

Look no further! This is by far the best Blue & Gray Storage in town! They are kind, compassionate,…read moreaffordable, clean, and accommodating! The owners, Pat and Greg, are wonderful!

David is great and very helpful! Helped with getting the right unit and listened to what I needed.read more

From the owner: Store your belongings at Extra Space Storage on 5300 Commonwealth Centre Pkwy in Midlothian, VA…read moretoday. Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, covered drive isles, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, vehicles are allowed in drive-up units and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility.

Absolutely fabulous unit!! The lady at the front desk, Antoinette, is the absolute sweetest person…read moreI've ever met! They've been so helpful and kind, I was able to get a trolley to move my things to my unit, amazing price and it feels safe!!

They were very polite, professional, and pleasant to work with. Highly recommend this storage…read morecompany.

Things have changed radically. Poor D-------, she had a nasty stroke and complications from that,…read moreand of course, B------, her husband (veteran of the USS Forrestal fire of 1967), can only do so much to help. They have retired, and are being looked after by their kids. I've been with them here for nearly 20 years, and they are both lovely people (and they know I want Trump tried for treason), and it is only the terrible results of the stroke that temporarily brought out the erratic trouble from D------. The new folks do just fine and all is well again at Blue and Gray.

I would not recommend this storage facility. There is a noticeable rat problem, and the property is…read morepoorly maintained. I was concerned about the safety of my belongings because of the conditions. The facility is dirty, and management did not seem to address issues properly. I would suggest looking elsewhere for storage.

I have used this location for storage a few different times. If you are in need of some temporary…read morestorage I would definitely recommend this location. The owners or managers are very nice. They are polite helpful and keep everything nice and clean. Don't wait for the last minute to get a unit. They tend to get booked up quick. I don't know when the best time to rent a unit is. But in the summer it seems that there were more available. In January there were not many.

I just opened a storage unit account yesterday here and the young man who did my paperwork was so…read morenice and provided great customer service.

I rented a 10x20 unit (climate controlled) in September 2023 with Life Storage in Richmond, VA for…read more$230/month. Life Storage was acquired by Extra Space Storage shortly thereafter and they immediately tried to raise the monthly rental rate over $30/month. I complained and the rate was increased by $8.68/month through 2023. In January 2024 the rate was increased an additional $10/month to $248.68/month. No advance notification or information was provided regarding this increase. In July 2024 Extra Space Storage increased the monthly rate $40 to a new monthly rate of $285.35. Once again, no prior notification or information on the increase was provided. Why has the monthly rental increased over $50/month in less than one year. I will be relocating my belongings from Extra Space Storage ASAP. Do not use this company for your storage needs, either short or long term.

The facility is clean and well kept. The staff is very friendly and accommodating. We initially…read morehad a largest space to accommodate what we had. And after we downsized, going to a smaller unit was effortless.