Just finished a call with Dylan Villegas at the corporate office whose professionalism and planning…read moreassistance were top-notch, bar-none!!! Every staff member engaged over the few years of utilizing this organization has been on the same level. Courteous, helpful, thorough, knowledgeable, professional, and simply amazing overall -- a consistent of approach hard-found in today's business world. And I'll not forget to give high props to Kiana E. at the Call Federal Drive location in Richmond, VA where my personal belongings are currently stored. Whether or not she's received a raise recently, give her another one! She is not an expendable or lose-able employee, she is an absolute keeper, and any organization blessed enough to have her on staff will be wise to take exceptionally good care of her!!!

WTF? called for a price on a storage unit, price doubles in 3 months? Listen mini, customers want…read morestraight forward pricing, no "so called Specials" or internet bait and switch, then it doubles in 3 months? you're NOT very confident about your pricing if you can't just tell the customer upfront what the REAL price is. 160 internet price for a 10x30 then 333.00? shop around. Thanks for nothing Derek.

Love this place, staff is friendly, you get a one time waiver every 12 months for a late fee…read more Storage is good. Always clean, and always feel like I can come here and not be judged for why I came in to pay with card instead of online.

I have been a loyal customer at Advantage Self Storage since 2012, with two large storage units. I…read morewent in today and inquired about a smaller storage unit and asked them if there was any loyalty discount. To which I was met with rudeness and obnoxious replies. So loyalty means nothing to Advantage Self storage, not even enough to be polite to a customer of 10 years. Would not recommend. I am truly disappointed and dissatisfied with their service.

Tammy and staff are absolutely amazing to work with. Vigilant Self Storage is a gated and very…read moresecure storage facility. Our Class A RV is parked in a covered site with 110/120 15A power just perfect for keeping the batteries topped off. If you're looking for a RV storage facility look no further than Vigilant Self Storage.

I initially had a frustrating experience when my Tacoma was towed improperly and suffered some…read moredamage in the process. However, I want to sincerely commend Family Auto & Towing for how they handled the situation once it was brought to their attention. The owner personally reached out to me, quickly refunded the towing fee, and offered to cover the full cost of repairs without hesitation. They were professional, accountable, and understanding throughout the entire process. Mistakes can happen in any industry -- what matters most is how a company responds, and in this case, they truly stepped up. It's rare to see a towing company take full responsibility like this, and for that, I'm genuinely grateful. Thank you to Family Auto & Towing for making things right and treating me with respect.

Warning to anyone broken down in the Petersburg area: do not let AAA send you here…read more The manager drove out to get us after a 15-hour highway breakdown and talked us out of going to our arranged destination by promising they were close to town, had RV parts, could fix our truck, and had a beautiful farm facility. Every single thing he said was false. They looked at our truck in the morning on Saturday, then said it was dead so they'd charge the batteries and be back. They never came back. We ended up stranded at a remote, run-down yard with no transportation, no power, and no way to leave for an entire holiday weekend. No one answered our calls or texts for three days. My son had to ride his dirt bike on the highway just to get gas for our generator. When they came back Monday they charged $899.99 for about two hours of actual diagnostic work, fraudulently double-billed our tow, and physically blocked us from leaving until we paid over $1,149 in full. They argued it was because of the holiday even though they were open Saturday and just didn't come to work on our truck as they promised. They refused to listen when we questioned the massive bill, arguing they were helping us and let us stay there, even though we didn't want to be there and were only stuck there because they'd stranded us and forced us to go there in the first place! This is not a business that helps people in emergencies. This is a predatory business that exploits them. Virginia Attorney General complaint filed.

Amazing service was provided and Fast quote and Great price . No delay in arrival. Highly…read moreRecommend this Small Family owners business. For your towing needs. It was a delight speaking with Mrs. J .. THANK YOU AND I WILL BE REFERRING YOU TO ALL MY FAMILY AND FRIENDS . ​

Very professional, courteous and timely I haven't needed them often, but the times I had they…read moretreated my car with great care

Terrible! I went to get nametapes for my uniform, when they came back, I noticed the letters were…read morenot straight, there was extra thread, so what is supposed to be an 'F' looks like an 'E'. The lady tries to argue and say they are straight, and she can't do anything about the thread. Just ended up leaving and taking my stuff somewhere else.

These people charged me $50 to hem two dresses and didn't put the original hems back on. Then, when…read moreI arrived on the due date @3pm, was told to come back at 5pm just to receive a cut-up dress; they only good for army uniforms. Don't do it

Had my car shipped in from out of the country and needed a safety inspection so it could be road…read morelegal. Walked in at 1:40pm on a Wednesday, no appointment made. No wait time and they were able to do a safety inspection for my car then and there. Whole process took about 20 minutes and cost $20! Had a great view of their cat napping on their windowsill the whole time. Love that they were also only 5 minutes away. Definitely going back every year for my Safety Inspection.

Lisa and David are the best! They are completely committed to great customer service! Hard to find…read morethat these days!