Yes! The only thing I would change is access to the storage bin 24/7 since you do everything anyway.read more

If you are looking to store in the area, especially if you are going to be stationed at Ft. Lee,…read moreyou won't be able to find a better, cleaner, or more convenient storage unit. This facility was the newest in town, and both the inside and outside units were exceptionally sturdy. It is constantly monitored and very secure. I was able to reserve a unit on my move to the area, and moved in immediately upon arrival. I received a free month of storage and a free lock due to a promotion. During my 7 month stay, I never had any issues(No leaks, Gate always worked, etc.), but anytime I had a question the store manager, Laura, was always there to help. Her dedication and professionalism truly makes this facility stand out. The only slight downside is this is not a 24 hour facility. While I never found it to be a true problem, you won't be able to access your unit between the hours of 9 pm and 6 am

I came to inquire about get a storage unit for my son( college student) while assisting me, The…read moremanager Michelle provided excellence customer service to everyone that walked through the door with a smile on her face. even to the people that were inpatient. I wish I could give 1000 stars, instead of five. people like Michell needs to be acknowledged for their dedication of going above and beyon.

The manager Lichelle was nice and pleasant .. she made the moving in process very easy.read more

I needed a specific last minute storage Unit and Cindy made the entire process quick and easy. I…read morestarted the process online and was shortly after contacted by the Manager Cindy who provided me with additional services information that I needed but had missed. Quick and easy. Cindy was an absolute pleasure. If you want to interact with a pulse and not a programer, want your info and service friendly, detailed and to the point ask for Cindy.

Save yourself massive amounts of anger and grief. Shop elsewhere for a storage unit. The sheer…read moremagnitude of bullsh*t I had to endure to rent an empty storage space was absolutely unreal. First off, the owner needed more info from me than a bank would require to give me a loan! The storage unit is empty! Ain't no damn money in there! These people wanted insurance policy number, social security number, lien holder address and phone number, etc. Damn near everything but my shoe size. Why?! Why the hell would they need all this info to rent an empty unit? I asked. I was told it was because of the Patriot Act! The PATRIOT ACT! WTF? The USA Patriot Act expired YEARS ago under Obama! What the hell are these people smoking? I rented a unit on the 19th. TWO WEEKS LATER my access code is suspended for non payment! When I opened the unit, it was implied that I was paying for the first month. Apparently, I only paid for the period of the 19th to the first of the following month? Way waaayy too much drama. Renting a storage space really shouldn't be such a pain in the ass. This was an absolutely MISERABLE experience from start to finish. Gonna start looking for a different facility ASAP.

I don't normally leave reviews but Luke was so AMAZING that I just had too! He was very patient and…read morekind the entire time with my aunt and I and he even took extra time out of his day after we had some difficulties moving our things into the first truck we acquired. 10/10 will recommend this Uhaul and representative to everyone we know in the area! Your services are greatly appreciated, & thank you again Luke!

One of the best U-Haul places I've ever been. The manager was super nice and helpful.read more

The website easy to navigate to book the storage and to set up automatic payments…read more The instructions they sent to my email were easy to follow. Customer Service was always available to answers questions. Canceling was a very easy process as well. No stress was gained from renting the storage, having it, and trying to cancel. That's 5 star service!

I was really unhappy with the size when I told the lady what I needed to put in there she said a…read more10×10 would be fine....but it was small my moving truck was bigger than the storage and I still have more stuff to put on in there....It is clean inside and in a good location but the size was not big enough!!!!

0 stars. They charged me for gas saying I did not put any in it when I had filled it up to the same…read morepoint as when I rented it. They refuse to refund the money. Please pick any other uhual location but this one.

Will change your rates at six months and claim it's due to market inflation…read more Changed units online to have the same price, strange enough six months later the price doubled. Went to move out today and everything in my unit was covered in mouse pee and poop. Multiple items chewed and peed on. Guy was chill but basically told me since I didn't get the insurance, which no one offered, it's my problem. Paid for this unit to store my eBay store items so I didn't have to worry about anything like this, in a "climate controlled" environment and most everything is now ruined. For free pee and poop, for sure, store your stuff here.

The last at the desk honored the quote online but didn't get the first months free. The place is…read moreclean and she was very knowledgeable. I'm happy with my storage unit!

Picking up Truck was fine, I used the U Haul website to reserve it. The gentleman in office was…read morecourteous and helpful. When I returned it, however, a younger female was there checking the truck back in. She had me turning the lights on and off the truck, turning blinkers, etc when usually the attendent completes the inspection, which was her. I was due a refund and she said it could go back on my debit card or I could get a cash refund. I asked her if it would matter either way how I got the refund and she said no, so she placed refund back on my debit and then said it'd be back in my bank account "in 5 to 7 business days." I said said if she had told me that in the first place, I would have taken my refund in cash. It was really odd how she left that major detail out when I specifically asked her about it. Some people can't afford to wait "5 to 7 business days" for their refund. The truck had drink spilled in the cup holder which was sticky, the truck's steering wheel was in a off position making it feel really weird when driving it and the door was very hard to close and we had to try lifting it back up and slamming it down several times before finally getting it to latch. The ramp on the truck was also loose a little and it didn't latch properly, it would slide a few inches when we were on it. No cables or belts were on the dolly, either. Thank goodness we used someone elses dolly or we would've been out of luck. I would have given 1 star but the original attendant was so polite.

Great experience with the staff. Facility was clean, safe, and access was easy! I would…read moredefinitely recommend to others.

I had a great experience with this mini price storage company. The staff was very professional,…read morepatient, and extremely helpful during the process of applying credit due to not able to use there truck and having to rent a U-Haul truck. They answered all of my questions, explained everything clearly, and made the process smooth and stress-free. The customer service was excellent, and I truly appreciate how kind and respectful everyone was. I would definitely recommend this storage facility to anyone looking for great service and support.