I've been here since 2018 and we've had nothing but fantastic service guess what the have even…read moreupgraded the roofing and the gutters to insure that your goods will not be damaged

My brother used the AAAA Self Storage at 2000 W Hundred Rd in Chester, Va. He got sick in October &…read morepassed away in November & his Storage was due for November & was caught up to date by me.. They charged me an extra month & said they couldn't reimburseme for the month I was over charged... They are rip off arts... I should have let them try to collect from a deceased man... Just trying to be in good faith. I would never recommend them to anyone.

The website easy to navigate to book the storage and to set up automatic payments…read more The instructions they sent to my email were easy to follow. Customer Service was always available to answers questions. Canceling was a very easy process as well. No stress was gained from renting the storage, having it, and trying to cancel. That's 5 star service!

I was really unhappy with the size when I told the lady what I needed to put in there she said a…read more10×10 would be fine....but it was small my moving truck was bigger than the storage and I still have more stuff to put on in there....It is clean inside and in a good location but the size was not big enough!!!!

I don't normally leave reviews but Luke was so AMAZING that I just had too! He was very patient and…read morekind the entire time with my aunt and I and he even took extra time out of his day after we had some difficulties moving our things into the first truck we acquired. 10/10 will recommend this Uhaul and representative to everyone we know in the area! Your services are greatly appreciated, & thank you again Luke!

One of the best U-Haul places I've ever been. The manager was super nice and helpful.read more

Just finished a call with Dylan Villegas at the corporate office whose professionalism and planning…read moreassistance were top-notch, bar-none!!! Every staff member engaged over the few years of utilizing this organization has been on the same level. Courteous, helpful, thorough, knowledgeable, professional, and simply amazing overall -- a consistent of approach hard-found in today's business world. And I'll not forget to give high props to Kiana E. at the Call Federal Drive location in Richmond, VA where my personal belongings are currently stored. Whether or not she's received a raise recently, give her another one! She is not an expendable or lose-able employee, she is an absolute keeper, and any organization blessed enough to have her on staff will be wise to take exceptionally good care of her!!!

WTF? called for a price on a storage unit, price doubles in 3 months? Listen mini, customers want…read morestraight forward pricing, no "so called Specials" or internet bait and switch, then it doubles in 3 months? you're NOT very confident about your pricing if you can't just tell the customer upfront what the REAL price is. 160 internet price for a 10x30 then 333.00? shop around. Thanks for nothing Derek.

I came to inquire about get a storage unit for my son( college student) while assisting me, The…read moremanager Michelle provided excellence customer service to everyone that walked through the door with a smile on her face. even to the people that were inpatient. I wish I could give 1000 stars, instead of five. people like Michell needs to be acknowledged for their dedication of going above and beyon.

The manager Lichelle was nice and pleasant .. she made the moving in process very easy.read more

Very clean facility, Liz did an excellent job explaining things and making sure we got the best…read moredeal! Very professional and knowledgeable!

From the owner: Public Storage rents spaces large and small, from closet-sized units to ones that can hold the…read morecontents of a five-bedroom house. Choose from drive-up, walk-up, elevator-access, indoor or outdoor units, depending on the amenities available at the location you choose amongst thousands of our facilities. Renting from Public Storage is fast, flexible, convenient.A Great Deal:$1 first month's rent*No credit card required for reservations; no obligationRent month-to-monthClean and trusted:Convenient Access to your units Well-lit, fenced propertiesComputer controlled gated accessYou keep the only key to your unitExtra perks:Climate controlled units availableManagers live on site at many addressesPacking Materials and locks available for your convenience Personal, business or vehicle storagePay and manage your account online or on your smart phoneCall now or visit our website to find a location, check rates, reserve!* Subject to availability. Other restrictions, taxes, and fees, including an administrative fee, apply.

Yes! The only thing I would change is access to the storage bin 24/7 since you do everything anyway.read more

If you are looking to store in the area, especially if you are going to be stationed at Ft. Lee,…read moreyou won't be able to find a better, cleaner, or more convenient storage unit. This facility was the newest in town, and both the inside and outside units were exceptionally sturdy. It is constantly monitored and very secure. I was able to reserve a unit on my move to the area, and moved in immediately upon arrival. I received a free month of storage and a free lock due to a promotion. During my 7 month stay, I never had any issues(No leaks, Gate always worked, etc.), but anytime I had a question the store manager, Laura, was always there to help. Her dedication and professionalism truly makes this facility stand out. The only slight downside is this is not a 24 hour facility. While I never found it to be a true problem, you won't be able to access your unit between the hours of 9 pm and 6 am