They asked for additional $900 when they arrived to pick up items. When they arrived for delivery,…read morea plastic tote was missing. It's been an ordeal still in process. Gloria

Wow! From my first phone call until the process was over, this company was amazing!! The owner came…read moreout to meet me, take pictures and look at the space. He was so friendly and professional!! He made sure I knew what the process was and made things so clear. He was open to me asking any questions, and he did it all with a smile. Even though it was a mask on, lol, I could tell it was a smile behind that mask!! When his team came out to move us, and it was no little job, they were so nice, understanding of what our needs were, and they were very careful with all of our belongings. You can tell that they all have been given exceptional training. If I ever had to move anything again, I would call them in a heartbeat!! Thank you so much Quality Moving!!

DO NOT HIRE THESE MOVERS! I was overcharged on my credit…read morecard with no solution after calling multiple times and only being able to reach an ai automation. I've never been called back, never got this issue resolved. Extremely disappointed and dissatisfied. Moving is hard enough, this company made it so much harder. Would not recommend to anyone

If I could give a -2000000 I would.. worst moving company EVER!!! Do not use them !!!!! run very…read morefar away as fast as you can ... they moved my daughter and first they were 2 hours late and when they finally got there the movers were high .. they moved at the most slowest pace I guess due to the drugs .. she was going to have 2 pickups one at her previous residence and a storage unit we cancelled off the storage unit and when we called to see if they would refund any money due to them not needing to make an additional stop they were going to charge her an additional 80.00 to remove the stop!!! Paid over 1200.00 then to beat all the movers lied about the time they were done and they charged me more... called them to try for a refund of the extra billing and they are horrible to get a hold of she calked everyday for over a week.., finally someone called but said nope we not refunding ..... THEY ARE HORRIBLE COMPANY if they were on the better business bureau they would be reported... you have been warned

The scheduler put us down for the wrong date. Y'all are lucky our lease wasn't up. We got a…read moreconfirmation email with the correct date but whoever put us down on their official schedule has the wrong date for us.

I hired this company for a move on 3/15. Along with the misquote of price and wrong truck size sent…read morefor the job, they broke a piece of furniture and tried to hide it. I contacted them 2 days after the move and was assured I would be sent a check to which never arrived. I was then told I would receive a cash app or Zelle, again that never arrived. I will never use this company again and will be filing a dispute with my credit card company.

Helped my best friend move in Virginia and it was without doubt the worst loving experience I've…read moreever had. This company was a complete failure on every level. I was only moving 2.3 miles away, and they still managed to turn it into a week-long nightmare. What should have been a straightforward 2 day pack, 1 day load, 1 day move turned into a chaotic mess. A different crew showed up each day with no clue what the others had done, and communication was nonexistent. One day was canceled entirely because their truck broke down. They "lost" $1200 in gaming equipment from my son's room, a full size headboard, and a bed rail--then assembled the bed anyway without saying a word. My iMac was completely smashed. Despite clearly labeled items, they still mixed up what was going to my new home and what belonged in storage. Total damages exceeded $3700. I emailed them repeatedly to file a claim--no response. When I finally texted, I was told, "Sorry, I've been out moving." That's the level of professionalism. I've moved cross-country and overseas. This 2.3-mile move was somehow the most disorganized, careless, and unprofessional experience I've ever had. Do not hire them. You will regret it.

Moving Made Easy...is a wonderful company to work with. We move in June from Richmond to Arlington,…read moreVA. This was so far the best move we have ever had. Moving Made Easy will defiantly be our 1st call. The office personal was pleasant and helpful. Packers great job no damages. The loading and unloading crew were out of this world. Nice helpful, careful and most of all respected our family with great manners. I recommend Moving Made Easy to everyone.

I am in the middle of a divorce, and needed someone to come out to my husbands house to remove my…read morefurniture for me. I was in a wreck in December and still cannot lift allot of weight. I received a prompt response to my Yelp Inquiry, and was able to work out an estimate. The day of my move my husband had gone out of his way to make every aspect of the move difficult. He had been living in the house for 5 months tearing it up with trash everywhere, letting the cats urinate on the floors... it was filthy. The cherry on his revenge sundae was keeping the a/c off the entire time. So it was a hot box of horrible. The movers who came out assured me everything would be taken care of, and they did it. They worked in the 80+ degree temps, with the amonia smell for several hours without complaint. Our troubles unfortunately didn't end their. When we got to the storage shed, they found a baby cotton mouth inside. Just my luck! They still took it in stride, with help from my dad the snake was removed and my furniture got stored safely and efficiently in my container. Thank you so much for being their for me and helping me with my move. Recommended A++!

Overall, I had a good experience. My moving team of 3 guys was very courteous, professional, and…read morerespectful. They moved me from a townhouse in Williamsburg, VA to a larger, standalone home in Richmond, VA. In between, we stopped off at a 10 ft x 10 ft storage unit to pick up more stuff. Apparently, there was some miscommunication between the sales guy & the moving team because their piece of paper did not mention going to a storage unit. However, they took it in stride and told me we'd still go if that was what I discussed beforehand. Will was the foreman, and he was great! I could see his experience as he directed his guys with how to move bulkier pieces of furniture. The team wrapped & padded all of the furniture well & were responsive to my requests when I asked them to move something to a different part of the new house. Considering I was with them all day (10 am to 9 pm), they remained patient. I took off one star because they lost the power cord to one of my TVs. Luckily, it was a universal cord. I went out & bought another one & they reimbursed me. Mistakes happen, and they were apologetic about the mishap. The price was fair. I received three quotes, and their price ended up being around the same amount as the others. I chose Mover Dudes because they were great in answering all of my questions and quick to respond throughout the process.

Quality move. The team moved some furniture out so that I could have my wood floors repaired…read more Incredibly professional, personable and very responsive.

What an awful experience. They heavily damaged a valuable Danish teak chair. They dented a speaker…read morecone on my B&W's and then scratched up a new dining table. The owner Denzel said that I should have signed up for the insurance (I admit I overlooked it). But, that's not the point. The point is that they damaged items in the move. They offered to pay for the chair repair ($175) and they never did. DO NOT use them. Even if you have insurance. They also put a fake review from me on moving.com. Look it up on the web.

We have used Hughes on the Move twice now for local furniture moves. On time, friendly and super…read moreefficient!!

I have never experienced what I have doing business with this company. it first started when the…read moreowner sent two of his "floaters" (his words), to my house to load my things in the U-Haul. They didn't take care of my things so I called the owner right away because they were banging my things on the glass front door. I asked them to please use caution and they ignored me. I didn't have they much stuff for them to load and they filled up the entire trailer with many empty spots even though I explained numerous times to owner and the 2 men that arrived that I have boxes I still need to pack. They didn't load 1 box but didn't listen to me and because of that, I had to borrow money to rent a trailer to get the rest of the things to my new place. I had to pay to get a hitch out on also and pay for the parts, etc.. The owner called me after I reviewed the company on U-Haul and wanted to make it right. I was appreciative of it and he said he would refund me. I haven't received it yet. Yesterday, I asked him via text if he could help me by picking up a lot of items I'm not taking and trash them in lieu of. he replied saying yes, they would do it today. He also said he would be sending me the refund today as well. I have not heard from him today. I called, I sent numerous text messages. ZERO response. I now have to leave and I put all of these items outside for him to pick up and now he disappeared despite telling me via text that he would today. I have the screenshots. I understand things happen but when the owner lies to a customer who paid for a service, that says a lot. if that wasn't bad enough, some of my items weee damaged due to the lack of care of my items when placed in the trailer. from the reviews, I had high hopes. when the owner reached out to me, to make it right, I appreciated that. However, he didn't do what he said he would do. He could've responded telling me he can no longer help me but he didn't, he just ignored my calls and text messages. So, I'm out of money and now have all of this stuff outside. horrible.

Hanes and Kevin were on time, very helpful, fast, strong and professional. They were hardworking,…read morecongenial and cleaned up when done. I highly recommend this company!