Both times I went here it was extremely busy with a line out the door. Nevertheless it was only about five to ten minutes between getting into line and getting food, so props to them for managing the bustle.
The ambiance and style are exquisite. Not a lot of sitting space, but since it's in a shopping centre and very close to a number of public hangouts and tourist attractions, not a lot of sitting space is needed.
There's no way to mince words here: they are overpriced. Granted, I am Canadian so it could be that I wasn't used to European prices, but I'm pretty sure it has more to do with the fact that they know many people passing through the doors are tourists who are willing to pay more than locals (or don't know better). For example, adding a standard-sized macaron to your ice cream cost 2 Euro; at my local Farmer's Market, where things tend to be pricey, a single macaron of the same size is 2 Canadian dollars. It's a discrepancy of about a dollar or half a Euro.
That said, their gelato, sorbet, and macarons are all amazing. Both times I visited I got a medium-sized cone; admittedly, I loved the chocolate gelato/raspberry sorbet option so much that I got it twice, both times with a chocolate macaron. Beautiful presentation, as the "petals" are arranged into a flower and the macaron is placed firmly on top. Perfect on an unexpectedly hot day.
tl;dr expensive but great atmosphere and food. read more