Bugbusters of WNY are outstanding in everyway in excellence in competency, knowledge , immediate…read moreresponse to situations. Great expereince ; my family has used them for over 40 years. If you have any sort of extermination problem , they are the ones to call. In my opinion ; they are the only extermination company for all your problems. L.L. Williamsville NY

We did continue to see the ants crawling on our deck and home after the treatment. I contacted your…read morecompany two months later because we thought it would take several weeks for the treatment to work. We paid what you quoted, didn't ask for discounts or anything special but expected a professional response to our concern. So my measly $75 didn't guarantee anything. I can just keep paying to have you come back but really never take care of the problem. Apparently being a return customer doesn't matter to you and a dissatisfied one means even less.

Can't say enough good things about this company. I left a message about a yellowjacket nest in my…read morebasement wall and received a call back by the end of the day. They had me scheduled within two business days, which was great because by trying to take care of the situation myself I had actually made the problem much worse. Jeff came out in his bee suit and had the nest removed and area sprayed in no time. Really could not have asked for a nicer person to work with and he shared some great stories about other jobs he had done. I felt they charged a fair price for the work and they even offered a 30 day guarantee. I would definitely recommend them and can't wait for their YouTube channel to start up!

I asked many questions in the days prior to committing to the service of animal removal. All my…read morequestions were answered quickly and in detail. Within 24 hours of committing the first traps were set for a skunk/s that had moved in under my shed. Over the course of a week two little stinkers were caught humanly and picked up within a few hours of my notification that someone was in the trap. I'd recommend this local family owned business.

Scheduled service and made a $100 deposit. When technician arrived he insisted on remainder of…read morepayment before doing job. He came in a car with no ladder to reach 2nd floor and said he could reach it. Asked to speak to owner and was rudely told no work till payment made. I sent them away and booked with Orkin with no upfront payment and no charge till completion of work. Don't use Buffalo Extermination!!

I called them and received a call back within minutes. They were extremely professional and very…read morereasonable priced. Most importantly they took care of our hornet nests and sprayed the entire outside of our home. We have not had any reoccurrence since this was taken care of from the beginning of the summer. I would highly recommend them!

Educated! Efficient! Effective!…read more The owner serviced us after their automated response said they were unable to take the job. Turns out it was just because it was after hours, not due to no availability. We figured out a time and the owner came out to spray. It was quick and he said we'd only pay if it worked so he'd check back with us in a week or so. He took NO PAYMENT at the time of service, which really impressed me. It's a local business and I'm sure needs to be paid for all their time and expertise, but he was willing to bank on his product and service. Well IT DID WORK! No more bees trying to invade my home. We'd definitely use them again. And the pricing wasn't too bad $198. Could've been worse. 100% recommend

Zack ( I hope I got the name right) did a super job scooping out and spraying the yellow jacket…read morenests. We had one right next to an entrance, it was scary until Great Lakes Exterminators did their job!

Very responsive. I have always spoken to a person, not AI. Their work is excellent and they stand…read moreby their contracts.

I called Eco Serve because I saw some ants in the kitchen when I moved into my new house and wanted…read moreto treat the area before it became a bigger problem. The office got back to me right away to setup a service and the service technician, Ben, came out the following week. Ben arrived right on time and very throughly explained everything he was doing and why. I will say the services were pricier than I was expecting, and I probably went a little overboard requesting service for a few ants, but it gave me peace of mind. I will definitely call Eco Services again next time I need pest services - from start to finish the entire team was kind and helpful.

Yeah so we noticed that the two lads (cats) were staring at, and under the oven drawer last week…read moreevery night all night. Not normal. The prior week I had the extreme pleasure of seeing a dead mouse in the garage while tossing some newspapers in the recycle bin....and then we were awakened by the 12 year old: "there's a mouse..." G R O S S!!! THANK GOD that my hunky husband was working from home that day. The lads only broke the mouse's legs whilst playing with it, and JIm got to finish the job. G R O S S. We called Empire and a very friendly lady with a more hometown spiel answered the phone and assured me she'd fit us into their packed schedule. Sure enough I received a call from Sean the next day. He arrived promptly, assessed the property, pin pointed potential areas of access by the little buggers and placed the effort free black boxes in those places. The appointment was $125.00 and includes a follow up visit. Greater than 1/2 the price Buffalo Exterminating. Extremely thorough and friendly service at a decent price. The cat's haven't looked at the stove since.

Manpower shortage, they recommended I try another place. The secretary was scrambling to fit…read moreappointments to all the other workers. Disappointed.

I have used their service for a few years now for fling insects. They have been nothing but…read morecurtious and helpful. When we found a yellow jacket nest after a recent teatment they were out the next day to treat the nest and found a second nest (papper wasp) in a near by tree, that was also treated. I like the ability to per pay, so there is no break in my service.

OMG! Yellow jackets in my soffit, and tiny "clicking" sounds in the inside wall behind it! I called…read moreseveral places who tried to sell me everything BUT immediate yellow jacket eradication, offered to spray my entire yard for ALL insects, and told me the best they could do was "sometime next week"! THEN I CALLED PEST Rx. (It was very late afternoon by this time) Chad from Pest Rx said he'd be there by "9AM tomorrow", after first making sure the critters were not IN the house. Next AM, arrived on time, sprayed the powdered chemical in the places where he could see them entering THREE TIMES, to make sure he was getting it in deep enough, and came into the house between sprays to listen at the wall. When we heard the crazy buzzing in the wall after #3, he was satisfied he got them all. All of this cost $50 to $150 LESS than the prices I was given by any of the other places I called, and NO MORE YELLOW JACKETS! (The buzzing was weird, but as it got quieter and then stopped, I felt a whole lot safer and happier.) It's been at least 2 weeks, and there are NO yellow jackets swarming around the nest location. I will ALWAYS call PEST Rx first. Not only did he do the job the first time, but he checked back with me by phone the next day to make sure it was all good. He didn't try to sell me services I didn't need, and best of all (to me) he thoroughly EXPLAINED everything he did and WHY he did it. I'd give him 10 stars if this site would let me! Deb K. Clarence, NY

Kenny and his crew are amazing. He was able to live trap raccoons that were in my mother's attic,…read morerepaired where they entered, cleaned up the attic, and replaced the insulation. Great guy. Very respectful.

If you have discovered a rodent (or more) on your premises---CALL THEM NOW!!! We had been dealing…read morewith several for the past few months and while two other exterminators started the process of killing them (so wish I had called A Team first) they spent minimal time trying to determine how the rodents got into our basement. Ken and Eric did the most thorough examination of our property which is what we had hoped the others would do. The looked everywhere and then were able to determine possible points of entry--and I mean everywhere. The secured our premises and will be continuing to help us monitor until we know that the problem is resolved. They are amazing---CALL THEM.