They do a good job cleaning except they are pricey. Unfortunately, they also don't care about…read morebusiness because they lock the doors at least one or two mins before actual closing time, if not 5 mins before closing. Twice I've come and they wouldn't let me in. Not only that, one of the times there was another guy standing at the door trying to drop off as I well. It's not like this is a department store or some big corporate conglomerate, so I'm sure the owner wouldn't be happy about that. Just seems like no one wants to work around here. After I pick up this last batch, I'm taking my business elsewhere.

I have been going to Diane Cleaners in Moon Twp for over 20 years. I have always received…read moreexceptional service. I recently brought in an expensive velvet Men's Jacket to Diane Cleaners. The jacket in error had been left out in the rain in a garnet bag for two days - in the bed of a pickup truck! Owner Charlie painted a bleak picture on restoring it. When I picked up the jacket, I was blown away! Charlie worked his MAGIC. AMAZING, it looks brand new. Forever grateful. Thank you.

I visited Tonidale Yarn & Needlecraft in November 2018 while I was doing my own yarn crawl through…read morePittsburgh. I really liked Tonidale. It was definitely in the top two shops of the six I visited. When I was there, the owner's husband was filling in for the day for his wife. He was super kind and friendly. Talking to other yarn shop owners in the area, they all had nothing bad to say about Tonidale's owner and had said they wished I had met her since she is just as kind as her husband. The shop has a good mix of inexpensive and expensive yarn. That's rare to see in yarn shops. I think it gives the shop a wider range of customers, those who want the expensive, fancy yarn and those who are looking for something more simple. They have a very good mix of fibers to choose from. I remember seeing acrylic and acrylic blends, wool and wool blends, and angora rabbit (which was surprising), among others. I thought their prices were very fair for the yarn being offered. This will definitely be a shop I return to the next time I'm in Pittsburgh.

From the owner: Tonidale Yarn and Needlecraft specializes in superior quality of Imported and Domestic yarns…read more Everyone just loves the large selection and varietyof color of yarns, knitting and crochet classes also.

Unorganized. Unreliable. Unresponsive…read more This establishment agreed to do an alteration on a deadline for a wedding out of the country. On the day we agreed to pick up the alteration, she left a voicemail stating it wasn't ready. My return calls and voicemail stressing the importance of the agreed-upon deadline were unanswered, and the shop was closed for multiple days. The phone number stopped receiving voicemails. The shop hours posted online do not match when they are actually open. I received the dress the day my flight left, after picking up a call from a blocked number. I had already packed other options because I thought I wouldn't get this dress back. If you have other options, I would strongly consider using them.

Always reliable and great quality Friendly…read more Redefines clothing to fit properly Offers honest opinion which I appreciate

I visited this location, along with the Ross Park and South Hills location and man am I…read moredisappointed. I came in to book rentals for my wedding next year and the service that I received from not only the regular employees, but also the store manager was absolutely disgusting to say the least. In the past, I hadn't had many bad experiences with this location but they seem to have cleaned house and completely redid their staffing. Josh didn't seem to know what he was talking about, Mike wasn't very helpful and couldn't give me direct answers to any questions, and the manager Jenn on this specific visit was just very rude and passive aggressive. I went in with my fiancé knowing exactly what we wanted, as we had spoke with someone at a bridal show in January and had randomly visited the South Hills location during a shopping trip about a month ago and decided to actually look at what was offered for rental packages. We were very pleased with what was offered and just needed to make sure that our groomsmen were okay with renting what was going to be needed and see if everyone actually needed to rent all of the pieces or if they had a suit that was similar and just needed a shirt, vest, etc. When we went to the Robinson location, we spoke with a few people, including the store manager and she brushed off all of what we had wanted and made our plans sound small and stupid. We ended up not booking with Men's Wearhouse and went to Top Hat Tuxedo in Fox Chapel, where we were met with overwhelming support and kindness - unlike this location. I can tell that the manager walks around on a high horse and i'm not sure why. The store was dirty, the staff was undertrained, and the manager was rude. I hope other people have better experiences than we did, but yes, a 1 star from us, and some advice to any engaged couple seeing this - DON'T BOOK HERE. The manager will make your feelings and ideas for YOUR wedding feel invalid and small. It's your wedding, not hers and not her employees. If they treat you the way they treated us, go somewhere better. Top Hat Tuxedo was great.

Washer and dryer works great but that lady that works there started to clean up and all the people…read morethere she looked at me and said here's a broom if u want to clean your mess up and it wasn't even my mess and isn't that her job to clean up that upset i won be going back made me VERY uncomfortable!!!

Very helpful and well educated staff. Joan is wonderful and a huge help in learning the embroidery…read moremachine and options within them. Thank you

I returned a sewing machine lightbulb that didn't work and never received the $ back in my account.read more

Mixed experiences here. They handle basic dry cleaning very efficiently and do a great job…read more Tailoring and alterations are another matter. When they accept items, it takes a long time. Then most recently, I came in with a pair of pants with a broken zipper. They told me they were too busy to do it. I have given dry cleaning business to them for years, and all I get is "too busy."

I'd give Six stars if I could. I have used Sams fairly regularly for 3 years, plus mostly for mens…read moredress shirts, suits and jackets and every time, every item has been perfect and it is usually done in just 3 or 4 days. I see a few comments they are pricey but... They were priced about the same as a couple of other cleaners in the area when I was first trying others. looking for a cleaner, but I'm not bothering to shop price since I have always received such good service from Sams. There are times when dependable good service is more important that price, plus they have to be in the ball part or they'd not stay in business. The parking lot can be a little tricky getting in and out of, but if you can avoid commute drive time its not bad. I'd highly recommend

I was waiting until I won the credit card dispute to submit my review and share my experience with…read moreTopaz Thimble. To any bride considering Topaz Thimble for alterations, I encourage you to read this full review before handing over your gown to Kati. There are many seamstresses who provide better quality work and customer service. I paid Kati $500 to take my wedding dress and create a top that "looked" like what we discussed, but which had serious construction, quality and fit issues. I am now paying another seamstress to remediate all of the work that Kati called her "best work ever". I took my dress to be altered into a peplum style top. At the initial appointment, the dress was put on a mannequin and we discussed the changes to be made. I asked if I should try it on, but Kati stated it wasn't necessary. I thought it was strange that she didn't want to take measurements given we discussed that my wedding was 5 years and 2 kids ago. In hindsight, this was the first red flag. When I arrived for the final fitting, Kati's assistant answered the door and let me know that Kati was finishing up a few things. I waited for about 20 minutes while I could hear the sewing machine frantically whirring in the back. If more time was needed to finish the gown, I would have rather delayed the fitting than rush the work. This was the second red flag. Kati brought out the dress and it appeared as we had discussed. The only time that Kati touched the garment during my fitting was to help me snap and unsnap it. There was no "fitting", "checking" or "fussing" to make sure it was perfect. I paid and left the studio with the top. At home I tried it on again and took a closer look over the whole piece. The sleeves were not staying up because they did not have enough room in the shoulders. The buttons on the sleeve cuffs did not lay nicely as the material was bunching and they were attached unevenly. A seam on the peplum skirt had the horsehair trim raw, jagged and sticking out. Most concerning, the seams and construction throughout were uneven and messy. I emailed Kati regarding this issues and we scheduled a date to come back. My gut however was telling me to get a second opinion. I am not an avid sewer, however I have completed multiple sewing projects, and the quality of work was nothing that I would expect from a professional seamstress. I took the top to a second bridal seamstress with over 25 years of experience. The seamstress identified a plethora of areas where the work was either not completed correctly or was poorly executed. Ultimately she felt it came down to inexperience and rushed work. I feel taken advantage of knowing that Kati let me walk out of her studio with a garment that had blatant craftsmanship issues, and I do wonder how many brides leave Topaz Thimble with poor quality alterations to their gowns. In summary, the following issues were noted: - Seams throughout are messy and incorrectly executed - Sleeves and peplum skirt were incorrectly constructed - Thread color used did not match the rest of the dress - All horsehair seam edges were left raw and unfinished - Appliques were incorrectly connected and causing bunching - Time and effort were not taken to construct proper seams between the sleeve and the strap, as well as between the bodice and the peplum skirt, resulting in bunched and uneven seams. After meeting with the other seamstress, I emailed Kati explaining that I did not feel comfortable returning to Topaz Thimble to have the work corrected. I requested a refund to help cover the cost of the remediation work. In her response, Kati refused to acknowledge the issues identified and refused to provide any type of refund. Kati stated that I was not a sewing expert and stopped responding to any follow up from my side. I submitted a dispute to my credit card company citing "unsatisfactory quality for services rendered" and included all correspondence. After reviewing the case, the bank sided with me and refunded my money. I feel this speaks to the credibility of the review. Overall, when choosing someone to work on one of the most important garments in your life, I recommend you choose someone who has an immense amount of experience and attention to detail. Find someone who will not cut corners, and most importantly, someone who is kind and customer focused. You will not find this with Topaz Thimble.

Katie did such a great job altering my wedding dress. She does a good job explaining all the…read morechanges she is going to make. It was a very seamless process, and I felt very comfortable working with her!