It's the middle of the night and I can not sleep. I know why now. I'm sleeping on some else's dirty sheets. I pretty much want to throw up. There are food crumbs and hairs in my bed. Luckily there is second bed, but I'm too sleeved out to sleep. It seems clean enough at least I'm not itching from other people's hair and filth. This is on top of the fact that I had to call guest services twice because there was almost no toilet paper in the room- less than a quarter inch and no back up roll. I should've saved $20 and stayed at LadyLuck. read more

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First and foremost because we didn't know. This entire area is not kid friendly at all. There is absolutely no where you are allowed to buy anything (like a bottle of water) if you have a stroller. Our room is very nice but we couldn't do anything in town because there is literally not a single place to go except casinos. You can't even eat at most restaurants with a baby. It is not family friendly at all. I'm so dehydrated because there is no where to get water! Also the fireside grill in the hotel is so over priced and honestly not good at all. The artichoke dip is horrible. My husbands chicken sandwich had shaved carrots on it? Weird.. overall i wish we knew that the area is not kid friendly at all and gone elsewhere. Very disappointed with how expensive it is. read more

It's like a 35 story castle sitting on a BIG rock. Inside, the sights and sounds of lights and money. This is a beautiful hotel and simply the best in Black Hawk. I came here with my Father for his Birthday and spent two nights at this casino hotel in the sky. The hotel is decorated how you might expect in this area... high end rustic Colorado. Rooms are big and comfy and the staff is excellent. What closes the deal on this hotel is everything you need is located at Ameristar. During our visit, the weather was nice so we ventured out to the other hotels and casinos. None of them were of the caliber of Ameristar. The pool on the top floor with spectacular views is breathtaking. There is something here for the entire family. Several dining options, pool for the kids, spa for mom and dad. Of all the places in Black Hawk, this is the place to be and to be seen! read more

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My husband and I had dinner at the steak house in Ameristar and let me tell you save your money the service was terrible when the waitress was clearing our table she dropped crab legs on my husband and did not even apologize she just walked off bur that is not the worst of it she gave me the bill and I gave her my credit card and she came back to the table and told me she was having a problem with the card so I was like ok and gave her another card but I was concerned so I checked the first card account on line and saw that she had charged my card 8 times and then charged the second card I gave her 5 times so I called for the manager and he acted like is was no big deal he said that none of the charges went through so I kept an eye on my statement and talked to my bank today and they told me the charges went through and I had to options 1disput the charge or just have the restaurant refund me. So I left a number of message for Raymond Briggs and he has not responded so I just talked to the other manager and she told me she could not do anything to help me till she talked to her IT dept so ok we will see if she called me tomorrow The thing that pisses me off the most is no one has even said sorry matter fact the are acting as if it us my fault. So save yourself a head ace and go to the steak house at the Monarch better food and a whole lot better service. read more

I love this hotel. The rooms are large and luxurious (and at great rates), and the casino is easily accessible. The circular shape of the casino makes it easy to find your way around, especially after all of those free cocktails. The location is perfect. Several other casinos are a minute's walk away. The staff of both the hotel and the casino are super friendly and helpful (and patient). Winning $100 on a penny machine didn't hurt, either. And to the crazy, belligerent woman in room 1804 on January 17, 2015, I want you to look at yourself. Do you like you? Because I don't like you. You underpaid, lazy asshole. You're a fucking asshole. And I want you to repeat those words to yourself from 2:30 a.m. to 8 a.m. while slamming doors and throwing things, and then you will know what the entire 18th floor had to live through that night. I hope your dinner with Kelly was worth it. read more

Ameristar Black Hawk - Casinos Near Me - Black Hawk, Colorado

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The food is inexplicably awful. It's worse than a greasy spoon or fast food restaurant - it's essentially gas station quality cuisine. We couldn't stop talking about how horrible it was. We ordered breakfast room service and I've never had it worse. The food was even still in formed squares and sheets, straight out of the frozen food box. Hard to believe it was that bad, in any hotel in America! We love the pool here, but next time we go to Blackhawk we'll try someplace else. Terrible! read more

My wife and I had to spend the night in my car due to them overbooking themselves and when I presented this to the receptionist and shrugged her shoulders. I found it very unprofessional and rude to discover that Ameristar DOES NOT take care of their guests reservations or not. read more

First class service The gym is nice and clean! The pool and outdoor hot tub is a must! We went for my boyfriends birthday in February and it was snowing! His favorite part of the stay was hot tubbing outside in the snow! Nothing better than being warm with snow falling all over the place! Truly a winter wonderland and romance at its finest! Make sure to take your bottle of wine outside with you! The casino is one of a kind...Vegas style and clean, smoke free, drinks are free- coffee, tea and soda stations are located all over the property! The lounge/bar is a nice place to sit by the fireplace and relax! Great music and company! We went in the middle of a snow storm so the hotel was virtually empty! They upgraded our room to a presidential suite that runs $1,500 a night and comped the room for 2 nights!!!! We had a living room, jacuzzi, Vegas style bathroom, fireplace and kitchen in our room! I can say that was vacation I will never forget! They made us feel like royalty!!!!! One of our favorite date/weekend getaway spots!!! read more

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This is the only Vegas style casino in Black Hawk. Poker room $300K Bad Beat draws a lot of players but they don't offer any tournaments. Hotel rooms are nice and the rooftop pool is open air during the summer. Spa is small but clean and relaxing. The buffet is ok, and the deli has decent burgers with fair prices. Table game minimums are high $15 especially on weekends. Golden Gates Casino is outside of main entrance right across the street with 20 poker tables and host daily tournaments 10am, 12pm, 3pm, and 7pm. They also have $5 blackjack tables. read more

Best casino in Blackhawk. Their table limits are higher because they've got the nicest place to play. Everyone wants to be here. I'd say it is better than Vegas just because of the location. The rooms are incredibly nice. I've stayed here three times at least. When we come for a visit, our first meal is here. The only detractor is the slowish drink ladies. They just aren't fast enough, but its because there are so many patrons/players. Parking is very accessible even for those who have mobility issues. I'll often park here even if I'm not staying here. read more

I live in Denver and have been to Black Hawk on several occasions, and I feel the Ameristar Casino is one of the nicer ones in the area. Driving from Denver was a quick 52 minute trip, and parking was easy and free. Upon arrival in the Casino, you're immediately greeted by someone that offers assistance to get to where you're going. This of course was followed immediately by the check-in process, which was highly professional, reception staff was well dressed and hospitable, and the surrounding decor was modern and fresh... Definitely a touch of luxurious Vegas. The room was definitely top notch and certainly ranks with the top hotels; the bathroom in fact was very similar to my experience with a JW Marriott! Another top amenity at this hotel is the pool area -- wow! The purpose of this trip was a quick 2-day business conference, and all conference services have also been top notch and are highly recommended: the meeting rooms, buffet food that was provided, bars set-up for special events, etc -- and again, the service staff has been of the highest quality -- all of which is a little surprising in the tiny town of Black Hawk Colorado! My breakfast experience at their "Fireside Kitchen" restaurant was also quite exceptional in all ways -- comfortable and modern decor, cozy fireplace feature, kind and prompt service -- and I custom ordered an egg white omelette with avocado, spinach, mushroom, side of rye toast-- perfection! Biggest complaint however-- Wi-Fi is mentioned everywhere, but I simply cannot get connected and am actually using my cellular phone as a hot-spot to write this review... I just asked someone for assistance, and she said that there are four business conferences happening and that may be the issue -- no excuse, ESPECIALLY with all the business people here. read more

Ameristar Black Hawk - Atrium - Casinos Near Me - Black Hawk, Colorado

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Prepare to wait a long time to check in for no apparent reason. They are very slow and the line just keeps getting longer and longer.

This is our favorite hotel casino in Black Hawk. We always stay in a spa suite, with a jacuzzi next to a large window with a great view, a fireplace, two flat screen TVs, an awesome shower, wet bar and more. Everything is very clean and the staff is friendly. Yes, frequent carding can be a little annoying, but I understand it's a necessary evil. Just keep your ID handy. It only takes a few seconds. The wood accents and huge fireplaces make the casino feel warm and inviting. Complimentary drinks are served frequently and quickly. There's also a good variety of dining options. We're going again this weekend and I can't wait! read more

Ameristar lost our business on New Year's Eve 2020 due to there unprofessional and only wanting to cater to the elite and premier guest. We first arrived around 7 pm we had to wait in line to get in. We got in was stamped then we decided to go eat at a restaurant just outside the entry line. We had dinner and then went to go to casino floor. Nope, since we were not premier or elite player card holders we needed to get back in line. I questioned why since we had the stamp showing we are clear and that we went to a restaurant in their hotel to eat and now denied access, the excuse was at capacity but when you looked into the gaming area we only observed maybe 50 people. We again question the worth of the stamp if they were not going to honor it. They were rude and could not give me answer about why stamping people to enter but not letting them in. So we took our money to other casinos in Black Hawk and had a great time with no hassles and friendly employees. Ameristar is no longer on our list of visits or preferred casinos to our friends and family. Very disappointing. read more

After exchanging emails and phone calls back and forth with Laurel Thomas. I was invited back for a discounted rate after experiencing an unpleasant stay. Although I didn't understand why I couldn't get a discounted rate for the spa suite when that was the room I have stayed before and had the problems, but Laurel said I would only be able to get the regular room. Upon check in we had the pleasure of meeting Shannon. He was very friendly and had some good recommendation of breakfast places outside of the casinos! He listened to our request of wanting a high floor with a view. It truly makes a worlds difference when the first person you associate yourself with makes you feel welcomed. We got up to our room and the room was spotless clean and the view was amazing! We went down to the WayPost and loved a little late night snack! A little disappointment while at the slots there were no bar tenders walking around asking for drinks? They were only going to the card tables. Went to the pool, and there's a bar there now until 10 on weekends only! It was a pleasant treat! The place is kept super clean with employees constantly picking up I saw outside and inside. The staff that I saw throughout the night was super friendly! A read more

Ameristar Black Hawk - Casinos Near Me - Black Hawk, Colorado

Liked it here... making it my first and last stop from now on. I might even do an overnight next time. I should have done the buffet but still had a great burger and fries at the small eatery. Good burger... I do suggest that if you didn't lose your house, car, property, savings or max your credit card on the gaming floor... cash out $11 in chips and grab this "Texas Hold'em Burger". Very tasty. Oh'... and you can see them making it fresh. read more

Ameristar Black Hawk - Nice... near the action. Decent sandwich menus. - Casinos Near Me - Black Hawk, Colorado

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Worst customer service I had ever experience. A lady called Mary and the assistance manager Michelle don't know how to perform their job. I booked 2 rooms 4 nights and one of my rooms was not ready at the time of checking, paid for both rooms at the front desk and I was informed to come back and pick up the keys. When return to pick up the keys they couldn't find my reservation, I was asked to pay again for the room that was already paid upon checking in, they give me the wrong keys, and when I try to complain they have an attitude and making faces. This is very inconvenient for the customer. I will NEVER come back and recommend it to any of my friends. read more

Ameristar Black Hawk - No towels, only a small towel for 2 adults and 2 kids - Casinos Near Me - Black Hawk, Colorado

Awesome atmosphere great rewards club. Especially if you're a veteran with the MyHeroes rewards card

Ameristar used to be my favorite getaway spot. The buffet was excellent and the rooms were very nice. We always played enough to get "free" rooms. I understand why they had to eliminate the buffet, but the Waypost snack bar that replaced it is a big letdown. It seemed more like a Greyhound bus station cafe. The menu looked pretty good, so I ordered the Asian ribs. What I got was the sliced beef that usually comes with a beef and broccoli dish. When I expressed concern, they insisted that my bowl contained Asian ribs that were just cut off the bone. I was hungry, so i ate it. If I wanted ice for my drink, I had to walk past the slot machine bay, to the other side to use the free ice and beverage station. Really? Even the original Waypost cafe had the ice machine in the cafe. The Isle of Capri also eliminated their buffet, but replaced it with a nice, sit-down restaurant. The food and service are reasonable replacements for the buffet. Ameristar should try doing the same. read more

As a hotel guest and frequent visitor here, I'd love to provide a positive review; however, Artie, who was in charge of the poker room when I visited, was extremely rude. I'd gone through a clear opening to go to the poker desk which displayed the waitlist of players. Furthermore, in my same visit, I'd been asked by someone at the very same desk if I wanted to join the list, leading me to, naturally, assume that it was the location to go to in order to sign up to play poker, particularly since it was the same location I'd gone to every other time I've visited Ameristar. Artie very aggressively asked me why I was at the poker desk when the woman there had specifically told me to wait for him. He refused to serve me, even though, again, I'd specifically been instructed by the cashier at the desk to wait for him. So, I got berated by Artie for doing what the cashier had instructed me to do. It would have been much easier for Artie to say "hey, you're not supposed to be here [because of the construction], but if you'll go over there, I'd be happy to put you on the list." Artie's behavior makes me regret staying here, even though we're eligible for a 30% discount on lodging because of my myheroes status. I refuse to spend another penny here while Artie is an employee here. It's disappointing that my otherwise, previous positive experiences with Ameristar have been so tainted by the disdain with which Artie treated me. I'd rather stay anywhere else but Ameristar for future lodging and casino visits to Black Hawk. read more

Ok, so this really isn't a fair review. Only based on the gaming, facilities and people. Haven't stayed here but will based on visiting here. So I was bored, my friend and I drove up to Black Hawk and saw a goliath of a building. I mean literally this place is HUGE! Parked and walked in and was in casino heaven! CLEAN CLEAN CLEAN! I mean it's new but so nice. All of the employees were friendly and open to answering all questions we had. The security guard told us to check out the hotel which we did. The bell man took us to the 34 story to see the pool and the views.. I mean AWESOME! I can only imagine how nice the rooms are. Its no vegas what so ever, but I'll most def be back and stay here when I come back to Black Hawk. read more

This place is not worth it. No services during covid 19 is understandably, but nothing to drink anywhere? And we are talking about water, soda, any other beverage then Alcohol. They say it's because of covid, but you have Vodka ? This place is for drunks and Gamblers. THIS PLACE IS NOT A RESORT. read more

Was wearing a mask-but denied service this evening. Let them know what i was wearing was enough and it covered my face i also informed them i had a health condition...they still denied me service. read more

Easier to tell you the positives than all the negatives. I'm 38, it's still Covid days. But When I still have to pay $300/night I expect some quality service. Only positives I can possibly say about the hotel and casino is, having a room gave vip access to get into the casino (no waiting outside in line in the cold), we were able to check in almost an hour early, and there were clean towels and no bedbugs. Another place letting Covid be an excuse for crappy service. No bags in trash cans, no trash can for feminine hygiene in toilet area, no fancy towel shapes or folded toilet paper, no hygiene amenities (in the room, other than soap/shampoo/lotion). Both hotel hot tubs shut down, no room service allowed (you get to wait in line to get back into casino for two of the three available restaurants, one of which is the only one that's open after 10pm (but only until midnight). Fireside Kitchen, who couldn't cook a prime rib without overcooking it, is only one available outside of casino. No complimentary breakfast or coupon book or discounts in the casino for staying at hotel either. In casino, Last call for alcohol at 9:30pm, yet the casino doesn't shut down for any kind of curfew? WTH! And then they wouldn't let us bring our own alcohol into our hotel room (just put it in a backpack or some other bag so not visible). With pregnant person, but the casino was too lazy to turn on a blender or slushy machine (the bartender pretty much said that was all it would take to fix the problem) to make any virgin drinks outside of virgin margarita and bloody Mary. Actually had to go to another casino just to get non-alcoholic drinks. All tables closed and stuck with poor digital "cus who doesn't trust a digital slot machine or craps game to be fair" replacements. Drinks, regardless of alcohol content weren't even plentiful unless you spent the whole time playing poker at the bar, who wouldn't even serve you if you weren't playing. No buffet either, and I've been to a few buffets since Covid, so I know it's doable. Limits on many of the machines were above $1000 for you high rollers though. Altitude something to consider if you get a room on one of the upper floors; we were on 17th, which was an extra 120 to 150 ft higher than casino floor, which is already above 8200ft. So be careful of lack of oxygen. The casino had one entrance with temp and ID checks, and didn't bother to fix the up escalator, so enjoy the 40 or so steps to get back out of the casino to the hotel lobby. Also couldn't get to parking garage from hotel, had to go find different elevators elsewhere in the building to get back to car, so you get to lug your bags around people waiting in line to get into casino. Worst casino experience so far (out of 5). And for clarity, I lost $160 playing there, but eventually found a few slots that allowed me to have a decent amount of fun as I did so. Would absolutely not go back to Ameristar in Blackhawk (even just to gamble), as this is no more than 3 stars place at best, but for $300, it is not worth it, and the hotel and casino laziness was inexcusable. Please try the other casinos/hotels first. read more

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For a visit to the casino, it's fine. It's a pretty large casino and has a Starbucks. The valet is very convenient because it's steps to the casino entrance. The rooftop pool and hot tubs are great features, with a beautiful mountain view. However, I would not recommend staying at the hotel, especially if you're paying. The rooms are not well taken care of and the food is severely lacking. It seems that they don't care about maintaining the rooms. Our room on the 31st floor had terribly stained carpet and curtains. There was a coffee stirrer on the floor. It looked more like a Motel 6 than a "resort." The air conditioning was running the whole time we were there and never got to a lower temperature. The service is not good. We ran out of toilet paper, tissues, and towels, and were unable to get housekeeping to bring more. We called down multiple times, and they just never came. We felt like vagrants because we had to go take toilet paper from the pool bathroom just so we could use the bathroom in our own hotel room. With some TLC and some food improvement, this place would be a wonderful mountain getaway spot, but it's subpar as it stands, and certainly doesn't live up to the St. Charles Ameristar in the St. Louis, MO area. read more

We ate there last night, it was 30 minutes before close so I wasn't expecting to be wow'd on everything. I was very disappointed that more than half the food was old and many hot foods were not very warm. It was 21.99 each they did discount it 3.50 each and all the staff in the buffet we came into contact with were very nice. We have eaten there 30+ times in the last 10 years and never been that disappointed. read more

My experience with the Ameristar is mostly good. The casino is a lot of fun, with great game, and enough people to make it feel alive most nights. They are a little stingy on the drinks, and you really need to work to get one when you are at a table. The hotel isn't quite as good as the casino. The rooms are nice enough and reasonably clean, but we always seem to have a maintenance issue or two (particularly with the shower door, or faucet). Last time we stayed there it was snowing outside, and the Ameristar was experiencing intermittent power failures throughout the entire night. The front desk was incredibly rude when I inquired as to when it might be fixed, because I use a medical device to sleep and it required power. read more

This hotel never disappoints. Staff is always kind. The spa is absolutely amazing and a must-do. The rooms are always very clean and quiet. Can't wait to try the hot tubs on the roof! read more

Great small casino with a feeling of any big casino. Los of slots and tables. The bar was big and service was fast. The meeting rooms were nice and well equipped. The sleeping rooms had great views and were nice. Bed was really comfy. Probably the biggest, cleanest, newest casino in Black Hawk. Most modern as well. read more

The food was delicious! $15 prime rib?? Sign me up. Service was great and we won $100. For me that's not bad

Absolute garbage service. Stood in line for over an hour to check-in and then stood in line again for over 20 minutes waiting for the staff to find my reservation. By no means do I blame the staff for the inconvenience, however I did call a manager once we got checked in; hung up on me twice before taking my call and then essentially spoke over me the entire time and hung up before I could even get a word in. For almost $250 a night, save your money and go literally ANYWHERE else. Absolute trash. read more

Slowest service I've ever experienced. Disney World is faster. We waited 2 1/2 hours for our room to be ready. We actually watched the assistant manager run down the hall away from us on our 3rd attempt to check in. It's no easy feat to get this hotel to make it right for you. read more

I was really disappointed and frustrated to learn that the craps table has a $15 min -- at least, it did yesterday when I tried to play. On a Sunday afternoon? Are you kidding me!? This is not Vegas. I've played craps in a lot of places, and $5 tables are the norm. I realize maybe they are trying to make up money lost from COVID, but they lost me a customer. read more

Beautiful casino & hotel in Blackhawk. Plenty of gaming areas for those that like slots and table games with several dining options in house. They also have a shuttle that'll take you to Central City or other casinos. Only suggestion / minor complaint is that the dining options aren't open as late as they could be especially in weekends. The rooms and interior decor are very well appointed and keep with the luxurious theme. Beds are comfy and bathrooms are stunning....you find excuses to go in there lol. This casino doesn't allow smoking in main areas or on the casino floor but I believe they have smoking rooms on the top floors. Try to get a Southern facing room on a high level as the views of all of Blackhawk at night are remarkable! read more

Ameristar Black Hawk - Double queen room - Casinos Near Me - Black Hawk, Colorado

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This place does a bunch right but they have older staff who are out of place and are awkward. I've been willing to ignore it but my recent interaction involved someone in his 80s asking a group of people 'if they could read' while pointing at a sign. We left. read more

This is my favorite casino in Blackhawk... we have so much fun here..: there is a DJ every Friday and Saturday... love the HUGE amount of choices of machines!!! The hotel is great.... beds are comfy and always super clean!! We love the rooftop pools.. they even have adult only hours at night and serve cocktails ..: what a treat... full disclosure... we have a casino host (yep we come often) and the concierge services he provides are TOP notch.. the rewards programs are really good!!! read more

We went to have the champagne brunch and gamble. I love it here. It's beautifully decorated and quiet, even when busy. I would love to stay a night here and partake in spa services. However, I gave it 3 stars because the food at the brunch was average (3 stars; some good and some not so much, but the mimosas were delish!). The other reason I gave 3 stars was because a waitress asked me, while I was gambling, if I wanted a drink. I said I would. 20 minutes later I still hadn't gotten my drink, but another waitress came around and asked me if I wanted a drink. I told her I had already ordered, but still hadn't received my drink. The waitress said that the other waitress went home and she was her replacement. Now, I have no idea why she would take my drink order and then go home, or even take my drink order if she was going home, but I found that a bit aggravating. The drink, when I did finally get it, was good, though. read more

Writing this review with mixed feelings... Recently went up to Ameristar/Ara Spa for a girls spa day. The great: - LOVED the views from the indoor rooftop pool! Mountain views all around. You feel like you're in a lodge, but in the sky. Indoor and outdoor hot tubs. It was cool to be in the outdoor hot tubs with snow falling around. - Massage was very good! - Loved the special shower with like 8 shower heads, hitting you from all angles. Cool experience! The good: - helpful spa attendants. Helped us order food near the pool side, professional and helpful. - very peaceful and relaxing area. Nice changing room. - nice relaxation room with fireplace, complimentary tea and spa water, fresh fruit and magazines to browse before your spa service. The not so good: - We went up there on a Saturday and there were only ~5 chairs in the ladies hot tub area. We were a group of 4 and there were other people in the hot tub area too. Seating/lounge chairs were quite limited (there weren't enough chairs for us all) so we stayed in the hot tub. - Similar comments about the relaxation room - limited seating. I think there were 6 chairs in that room, and we were a group of 4. Several times we had to double up, with someone sitting on the foot rest since other people were in the room too. Not enough room/chairs, made it a bit less relaxing. - In the ladies hot tub area and relaxation room, we felt like we had to be really quiet and whisper. We didn't want to disturb those around us, but we were also having a girls weekend and we were trying to catch up ourselves. So, that was challenging. The very bad: - We had lunch delivered by the pool side on the top floor. It was cool we could have lunch by the pool, but all of us were VERY DISAPPOINTED by the quality of the lunch. 2 of us ordered the Wedge Salad - basically it was a take out container of 4 wedges of iceberg lettuce, microscopic tomatoes, and a strange salad dressing. NOT worth the money. There was no avocado and maybe 2 pieces of bacon. The Asian salads my 2 other friends got were equally disappointing. We also ordered the chips/ chorizo queso fundido. Chips were not made in house. Not very good. The queso was non-existent. Basically it was a container of green-chili, not at all what we were expecting, and did not come with the avocado/guac per the menu. Lunch was very sub par and bill came to $100 for 4 of us with tip. Pretty expensive salads if you ask me. Don't come here for the food. I do have to say that after we shared our comments about the lackluster lunch, they comped the lunch bill, which was very nice and appreciated. However, I still wouldn't recommend the cafeteria-like food. Nice massage and relaxation areas though - so that's why this is a mixed bag... read more

Great gaming floor, for my money (get it?) it's the best in Blackhawk. Good selection of games, solid atmosphere, lots of fun. The restaurant options aren't amazing, but I was pleasantly surprised with our latenight dinner both in terms of taste and affordability. But that's about where the fun stops. We got a room here for my birthday, and while I chose to bite the bullet despite knowing there were alternatives at a better price, I regret it. The rooms are incredibly expensive both for what they are, and considering there are rooms $100 cheaper a 5-minute walk away. Given that and the stingy player card rewards here, I can't see myself choosing Ameristar over any others any time soon. Rooms are super standard, and we had a light out in our water closet right from the get go. That's something housekeeping should've spotted and fixed when they were readying the room for the next guest arrival. I also had the most interesting experience with a particular bartender. My cousin was with us, and while we were sitting at the bar gambling on the video poker machines, he ordered an Arnold Palmer which I watched the dude make - and he put COKE in it - and then tried to charge my cousin $5 even though he was gambling. Later that night before heading to bed, the ladyfriend and I grabbed dessert from one of the only food places still open, and stopped at the bar to grab a pair of cocktails. We're bourbon fans so we ordered a pair of old fashioned's. They looked a little funny but we didn't really worry about it, paid, and left. Upon imbibing fully back in the room, we realized dude just put a maraschino cherry in a mixture of bourbon and orange juice. It was...disgusting. I didn't even bother complaining, because I didn't see the point. Either way, very interesting. Overall, it's fine. That's really all I can say. read more

The room at first glance looked nice. However, once I settled in I started noticing the walls were dirty with splatter marks in different places all over the room and the ceiling! So gross. The bathroom shower had strains on hair in the wall and finger prints on the glass door. The picture below is when I dropped my earring off the bed side table, bent down to look for it and realized it rolled under the table... I pulled the side table out and found this absolutely disgusting mess. Never again Ameristar. I wish I had taken more photos of the disastrous room to prove why people shouldn't stay here. read more

Ameristar Black Hawk - Casinos Near Me - Black Hawk, Colorado