What a great experience! Our first day of shopping for our teen son's new bed set. We are not…read moreimpulse buyers and very rarely make a purchase at our first stop. Josh made this an easy and painless process! Prices were comparable to other places and included a warranty and trial period. Thank you Urban Mattress!

This is a review 4 years into ownership…read more The initial experience is 5 stars. Sales team is great, feels like a luxury showroom, and super strong selection. After 4 years, I'm waking up with constant back and shoulder pain. The mattress has weird sagging, which they deemed not enough for warranty, but my body doesn't agree. I'm pretty fit and active, and to be this sore every morning is brutal. We rotate the mattress on schedule, follow the care instructions, and it's just wild how fast this thing wore down. The quality leaves so much to be desired for such a premium price. So many reviews are from the immediate aftermath of a genuinely great sales experience, but not years into owning a 3k mattress which should have lasted longer. Now we're looking for a new mattress and hoping we find something that will last longer than 4 years.

Mark was extremely helpful with helping me pick out new furniture for my new house! He answered all…read moremy questions and had great recommendations on pairing things together! He made my experience super easy, and I walked out with everything I needed! I highly recommend going to Denver City Furniture for all your furniture needs!!

Ross from Denver City Furniture is simply the best!! He was beyond helpful, kind, and deserves a…read moreraise!!! Mark was also so great. Definitely get your furniture here great prices and great people!

I had a fabulous experience in the store and also with the delivery. Lezan helped us in store and…read morewe picked the perfect tempurpedic base and heirloom mattress. It is a wonderful bed and I have never slept so well in my life! I also want to thanks Francisco Adame who helped me with my matress installation. He helped me with the set up of the bed- I had no idea it had speakers, massage, and an appt to track my sleep- he educated me further on my bed and I love it even more now! Overall, a great experience in and outside the store

This is an update to my original review and it is way over due. After posting my review Jennifer…read morereached out to me and was very apologetic about the situation. She said it was inexcusable and that the sales person will be attending customer service training. They also gave me a large discount on the new bed that I ended up purchasing. She was fabulous and the refund for the discount on my purchase was quick. I do believe in telling both good and bad experiences.

We went here on whim, & Pete solved all our issues! Their products are all locally sourced & made…read morein the US. Our buying experience was painless, & we felt like PETE hooked us up. We've tried Urban Mattress & Sleep Number..not impressed with those. We will continue to do business with Sleep Nation years to come.

Recently moved to town and was in search for a mattress. Found one quickly at SleepNation that fit…read moreour budget and was reasonably comfortable for the price. While I am happy with the product, I was extremely dissatisfied with the customer service I recieved here, which was shocking, due to the positive reviews I had read beforehand. I ordered the mattress and was told it would make it here in three days and that they would call me to set up a delivery time. No one called, I had to call THEM to set it up. Delivery day comes around and I've waited around all day, it's 30m before the delivery window closes, so I give Sean (the owner) a call. He calls me back telling me he has no idea where my mattress is or when it will arrive, in other words, it's been "lost"? Why wouldn't I have heard about this earlier? So, I'm still calm at this point, although irritated because I've been the one having to hound about the mattress and...now it's lost. It takes over a week for our mattress to get to the store...10 days actually. I've been sleeping on a blow up mattress this entire time. AGAIN, I have to keep calling Sean to figure out what is going on with the location of the mattress. He finally offers to bring me a queen mattress version of the mattress I had ordered, because I was about to cancel my order. Then, one of his guys tries to get me to sign a document stating that I am recieving the KING I ordered...not happening. So my mattress arrives (apparently) and I only find out because I have, once again, had to reach out to him. He wants to deliver it at his convenience, without much warning, "how about in 30 minutes?" How about no. This whole time the only information I recieved about my mattress and its whereabouts were by having to find out on my own. The whole time the owner was so non chalant about the whole thing, had no sense of urgency, was unapologetic, and to make things even worse, he offered to refund my delivery fee...and then BIG surprise, I had to REMIND him. When you own a business the most important aspect of your job is providing customer service. This was absolutely horrendous. Take your money some place else, it's not worth the risk.

Went in looking for a mattress and left with a deeper understanding of the mattress. The mattress…read moreDaniel Segarra sold us was not only perfect for our needs, but he took the time to inform me of thing. My fiancée just wanted a bed and didn't care too much about how things work and why they work, she just wanted a comfortable bed. I, on the other hand wanted to know what I was buying and somehow Daniel was able to keep us both happy. Details for me and comfy factor for her. Daniel made us feel important and cared more about what we wanted and didn't seem to push a specific make on us. Extremely patient and seemed to know a lot. Daniel also had excellent communication and he's definitely the only one I'd deal with from now on. I recommend asking for Daniel if you're at this store.

Came in yesterday looking for a king mattress and boxspring. Cliff was great. Friendly, worked…read morequickly, and he was knowledgeable. He pointed me to a clearance mattress that was exactly what I was looking for. The prices can't be beat. Only downfall is they don't have warranties like some other mattress stores offer. Delivery was included in our purchase and I can't wait to get our new bed!

Purchased a mattress and adjustable bed frame from here a few months ago . Love them both …read more Customer service was awesome. .

Had an amazing experience buying a mattress. Had amazing customer service from Dan, he helped my…read moresister and I find an mattress last minute and helped us find the best deal!! Every other place is on back order or the delivery time is outrageous and we got the best service. We will be coming back for our future mattresses!

The Natural Sleep Store is cozy, welcoming, and thoughtfully set up. I tried several Naturepedic…read moremodels and ultimately purchased here, and the experience was completely pressure-free. They use clean, sheet-like covers on the beds so everything feels safe and comfortable, and they offer a wide range of options so you can truly find the right fit for you. Highly recommend if you want to take your time and make a confident decision.

YES, YOU CAN BUY A MATTRESS DURING THE ZOMBIE APOCALYPSE…read more So I moved into a new house and badly needed a mattress, just as the whole virus thing happened. You can't, like, go to a store and lay down and mattresses during this thing -- at least not during lockdown, when I happened to need a mattress -- so I decided to try calling Andy to see if he'd be able to coach me through a purchase by phone. I wouldn't think that "mattress-by-phone" would work, but Andy is freaking brilliant. We spent like an hour on the phone, talking through my wife and my sleep preferences, and he explained how all of the different materials worked, sent me links to a few options, and then helped me make a final decision about how to customize the firmness of the mattress. Frankly, he nailed it. That's the wizardry of a nice guy who knows how to listen -- and who has been helping people find mattresses for a long, long time. Yeah, the mattress is awesome and organic, and that's great. We chose one that has three layers of foam, so you can continue to tweak the firmness over time. That's also great. But Andy is the real star here -- he's a great dude, and he knows his stuff.

We absolutely love our mattress from Urban Mattress. Alexa was so helpful in the process of finding…read morewhat would fit our needs! I am so impressed with the quality and comfort of our Tabernash mattress. Highly recommend going to their store and looking at their amazing selection! Switching from our old mattress to Urban has been such a game changer in our sleep routine! Thank you Urban Mattress!

GO ELSEWHERE~ Bad integrity with warranty!…read more I purchased a VERY expensive wool\spring mattress from Urban Mattress with a 20 year NON-prorated warranty. $3,095 + tax. The mattress is failing and there are sunken areas in which my body now sinks in around 25% (I mostly sleep on my back)! I weigh slightly over 100lbs. I'm not a heavy person putting undo stress on the mattress. Based on some comments from Urban Mattress, I've discovered this mattress is failing for many people, not just me. The customer service lady first offered to replace with a USED display mattress! That's not what the promise of the warranty is! They are refusing to replace it with the same despite the NON-PRORATED warranty, unless I pay an additional $900. They want me to participate in their replacement cost! I even offered to let them substitute with a different but similar brand of wool mattress that costs less. They said no. They said they'd replace (for free) with a latex mattress. I did not purchase a latex mattress! I purchased a very expensive wool one because I'm allergic to latex and also chemical sensitive. Wool mattresses have no toxins, no latex, do not off gas, and have no toxic fire retardants. The customer service person (not sure, but I think she's the daughter of the owner) said her mother and sister have latex allergies and were OK with their latex and asked me to try one of their organic latex pillows. I agreed in hopes of compromise and getting this resolved, even though it's not a wool mattress. I tried the organic latex pillow and broke out in hives. Of all the crazy off the wall things, after breaking out in hives from the latex pillow test, they offered to give me a free box spring instead of a new mattress to replace my failed mattress. I have a platform type bed that I bought from them when I purchased the mattress. It is 100% complaint with the mattress warranty and in very good condition! My 20 year non-prorated warranty is for the mattress! It's not for a box spring, not a latex mattress... it's for a wool\spring mattress. Shop elsewhere! They don't stand behind the warranty's for their mattresses.

I recently bought a new mattress at this location. Paul greeted me as I entered the store and…read more showed me the mattress I was looking for. Paul is professional, friendly, and knowledgeable. I highly recommend him.

We had an excellent experience with Matthew at this location yesterday. He was very welcoming,…read morefriendly, attentive and knowledgeable about all of the products he offered us. We made a purchase and left the store feeling confident and informed. I highly recommend Matthew & this location if you are in the area looking for a new bed and mattress!

We came in after reading the Yelp reviews and we were shocked. No one was in the store at all, for…read moreour entire visit. We were determined to find a leather recliner without a drive to Denver and when we arrived, there were no cars in front and no one in the store at all to ask questions. The furniture prices seemed astronomical to us. Much pricier than the store signage would indicate, like along the lines of Forma, only the store looked like a discount outlet. We left as soon as we did the rounds of the overpriced floor samples.

If I could give this place 6 stars I would. Incredible customer service, fast turnaround from…read morepurchase to delivery, and Cary did a fabulous job recommending items based on the info I provided. I came in on a Saturday with very little idea of what I wanted besides a new couch and a new mattress. I said I was a side sleeper with lower back problems and would like a mattress on the firmer side, and Cary had me try out several different mattresses, increasing in firmness each time so I could find the one that felt best. Next we started in on couches, and based on my feedback he directed me to one I had originally ignored. As soon as I sat in it I knew it was the one, it just felt right, and even trying other options none compared. He called me on Monday to confirm a delivery window on Tuesday with a third party moving service. Due to an issue with the delivery company's website, they never got the order, and he called me on Tuesday as soon as he realized what happened. He tried to get them to still deliver same day, but they didn't have availability until the following day, which worked out fine. He even offered to deliver the items himself out of consideration for my work schedule. All-in-all a fabulous shopping experience.