If I could give them 0 stars I would. They were great before Superior bought them. We're on…read moreautomatic delivery but we always have to call them to get off their butts and deliver when we need it. Customer service is not great either. They always tell us delivery will be three to four days after we need it.

Terrible. I have been a customer for years, both oil and propane. The service used to be good but…read morenow it's just horrible. I haven't needed the oil much for a while due to alternative source of heating but still use it sometimes so the tank is almost full. Tried to turn it on but the furnace wouldn't work. Called Holden to ask someone to come out to fix it but was refused service. Because we haven't ordered oil for more than a year. Mind you the last delivery was from them. Well, maybe I would need some if my furnace would turn on and burn it. Plus, I am still a customer since we still get propane delivered. That is how customer loyalty is treated by this company, highly recommend staying away, they will ignore you in time of need. Exploring other options.

I had just gotten home from the hospital & called to make sure I had enough oil. My driver went…read moreabove & beyond to make sure my tank was full. With winter being as it's been, never so scared to be cold with an empty tank. I know Midway has me covered. Switched to Midway from another company who can not compare customer service wise. So glad I made the decision to change.

I can't stress enough how amazing this company is! They have the best customer service and they are…read moreVERY quick when you order oil! I ran out of fuel on New Years Eve in 2017 during a very cold stretch of weather and called them, they were at my house first thing in the morning on New Years Day. I just ran out of fuel again on a Friday night, the office is closed on the weekend, but I called as a "just in case", again, a truck was at my house within hours. When choosing something as important as your home heating provider, never settle for less than the fantastic service and prices that Midway offers.

The thing that separates Simards from other delivery companies in my experience is that they put…read moreextra care into customer relationships. They will provide guidance on the state of your oil tank, for example. They are friendly, and timely with service. Highly recommend.

I have been using Simard for just about a year now and have had nothing but good reliable service…read more Everyone is so kind, they are always super quick filling up and it is always easy to call up and set up my next fill. They take cash, check, and card.

Not trust worthy , have delivery truck come to house when not ordered and try and say we were on…read moreauto fill up, I'm no

I had some service problems with my furnace; however, I found the service manager very…read moreaccommodating in solving the issues. They stand behind their reputation and corrected the issues. With the purchase of a new oil fired hot water heater, the office staff worked with me to set up payments. I wasn't billed for the installation until everything was fine tuned.

Friendly service. Low prices. Open Sat, Sun and public holiday Mondays - what more could you ask…read morefor? I left the $3 change on a $20 in thanks for their service, and convenience! (Note closed on regular Mondays and Tuesdays)

Convenient location for propane refill and much less than box store propane. Located outside in the…read moreparking lot by the giant propane tank.

Great place for help/advice on problems with propane tanks as well as getting a refill of propane…read morefor a reasonable price. I have a new tank, 1/2 full that wouldn't light my gas grille. I called them and they helped me on the phone with ideas on how to unstick the valve. I've also had 2 tanks filled there. They are fast, efficient, helpful and reasonably priced. They will even take the tank out of your vehicle, fill it and replace it in your vehicle. Only caveat that I can figure is that they are cash only (didn't see any evidence that they took credit cards).

I just came from getting my propane tank filled here. These folks are really nice. They know how…read morehow to run a friendly business. The tank feels a bit heavier than what I usually get from the other place I used to go to. More propane and $2 cheaper. Five stars!!!