My service from this company has always been excellent. Always with in a timely manner after a…read morecall.

Originally signed with this company because they were the least expensive option. Recently, I tried…read moreto schedule them to quote installing a new tank/service at a rental of mine but they never called me to schedule, even after I called repeated times over a couple weeks. Also, I recently realized I hadn't gotten a bill from them for quite some time so called to have them check my tank. They did not call me back but did have someone come out and my 100 gallon tank was almost empty- phew...seems to be such a lack-a-dasical company...

I just moved here to NC and called Piedmont to and turn off my gas dryer in Nov 2019…read more The woman said she could not reach them and gave me the number to call them. I did five times I was told they would be at my home in Dec twice and they never showed up. They even gave me to prices on the phone of how much it would be. One price was 206.00 the other was 182.00 Both now shows. I called for a fourth time and the woman said to me she got the supervisor Sherry to get this right Now it is Jan 2020. Nothing again. I call the line not sales and told the girl what is going on and if I do not hear from anyone that day I was getting another company. Well again nothing . Sherry did call 5:30 pm and asked if they called to get here to cap the dryer. I told her no and I already got someone else. This went on for two months. My new dryer has been sitting in my garage for two months. No one at this place can do their jobs right or they are lazy. At 8:30 the boss man called and apologized but it was to late for me. I have had this company in Nashville in two places and never had a problem in TN but here in Wilmington NC they are the worst . The job is only a $100.00 job not what they told me over the phone. SAD. Stay away form this company I would hate for it to be an emergency and something like this happen. Joan Willis

From the first phone call to the install of the tank to the cleaning of my fireplace logs... They…read morewere wonderful

Joe, Devon, and Jordan did a great job and, as always, provided professional and friendly service.read more

PWC , which stands for Public Works Commission is the water utilities for much of Cumberland County…read moreI've lived in different parts of the nation and this utility Comisson has got to be the best Customer Sevice is on point J love it Services Outstanding Others above and beyond Thanks you for alll you do Faypwc

Many many thanks to the PWC crew for their prompt restoration of power. I am one of the very…read moreblessed who suffered no devastating effects from Hurricane Florence with the exception of 4 day loss of TV n internet. Kudos to all at PWC who braved the elements to assist their customers in time of need. You have my undying gratitude n appreciation. Maybe you could teach a class to the Spectrum technicians. Again thank you for all you've done for the community.

A little behind the times local company. No matter how good credit you have and even if your FICO…read moreis well above the 830 line you have to come up with a "deposit" of 250 dollars that they keep it for 2 years. I get it, they lost money to people that defaulted but 2 years? adjusted for inflation the way we go the buying power of the 250 will go down to 210 I am going to have electrical work done and I need the service to be disconnected for about 6 hours on a specific day, if they don't show up to disconnect the contractor charges me 250 for the second trip. So I called the coop back at the beginning of the year and asked them to schedule the disconnect and mail a confirmation letter. I kept calling for the last 30 days and they kept telling me it had been mailed, then they said they were going to mail again but their mailings only go out once a week and more and more stories. I finally had to drive today and get the confirmation letter. Unfortunately a Utility company regardless of the the organizational structure is still a Utility and it is run just like a government bureaucracy even if they tell you that you are one of the member owners because it is a coop. With 96,000 members @ 250 per household it is almost two and a half million dollars and you won't spend 50 cents on a stamp? or how about email? Haven't lost power in a long time so they must be doing something right and that is why I give them 4 even if I am disappointed for little stuff.

Absolutely horrible company. Terrible customer service is an understatement. Don't miss a single…read morepayment or, instead of a fee like most companies, they will completely block that checking account for a year or more. You must open a new checking account just to pay your bill!!!!! Disgusting company to work with!!!!!!

My wife and I went on a World tour, Had a great time. We were gone for a couple months and when we…read morereturned we discovered that someone had called Pee Dee electric and told them my wife was dead. Without requesting ID, documentation, or even the name of the caller, they discontinued service and placed the account in an inactive status. Now with my wife still in China (12 hour out from SC), they are requiring that since the service was in her name that she call to re-establish service ... on an account that never should have been discontinued in the first place. YOU PEOPLE NEED TO WORK ON YOUR ACCOUNT SECURITY.

From the owner: We are governed by a Board of Trustees elected by you, our membership…read more Pee Dee Electric Cooperative is an equal opportunity provider and employer.

Started the getting electric to my new place battle Jan 20th. Waited until the inspector finally…read moreshowed up after many phone calls to there horrible customer service. Jan 29th. Began the wait for the trucks to come out and run an electric line so the power could be on Finally Feb 6th in the evening the power was finally on. This after many calls to a dead no info horribly very unprofessional customer service. But they take your money in a hurry and quick...needless to say now in the process of going with duke energy that also services my area let's hope they are better

I moved into a property March, 2024. My grandson, who is in the Marine Corp, kindly paid the…read moredeposit for service. I tried to set up an online account to see the amount owed and pay my bill when due. The response was that their records did not match my information. So I contacted the company. I was told by Natalie that no information could be given to me as it is not in my name. As much as I did not want to ask for someone, I did ask to speak with a supervisor. They are ALL in meetings! It was recommended that my grandson add my name as a contact. The fact that my grandson is restricted to a Marine base does not matter. The electric bill which I will be paying is not information that I am privy to without being added by my grandson. He had no clue that I would be shut out of this account because he very nicely paid the deposit. (Even the necessity of a deposit is a mystery. But, there is no definitive answer) After 45 years in the business world, I prepare for upcoming expenses such as rent, utilities, insurance, etc. But, not for my rental property in my name....in Brunswick Electric's opinion. This company has a monopoly, so there is no other option. They could not care less that my grandson is serving our country in the Marine Corps and cannot just chat on the phone. I put 1 star because it is necessary. The real option is 0 stars.