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    Amerigas

    1.0 (2 reviews)

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    3 months ago

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    Berkeley Electric Cooperative

    Berkeley Electric Cooperative

    (2 reviews)

    A little behind the times local company. No matter how good credit you have and even if your FICO…read moreis well above the 830 line you have to come up with a "deposit" of 250 dollars that they keep it for 2 years. I get it, they lost money to people that defaulted but 2 years? adjusted for inflation the way we go the buying power of the 250 will go down to 210 I am going to have electrical work done and I need the service to be disconnected for about 6 hours on a specific day, if they don't show up to disconnect the contractor charges me 250 for the second trip. So I called the coop back at the beginning of the year and asked them to schedule the disconnect and mail a confirmation letter. I kept calling for the last 30 days and they kept telling me it had been mailed, then they said they were going to mail again but their mailings only go out once a week and more and more stories. I finally had to drive today and get the confirmation letter. Unfortunately a Utility company regardless of the the organizational structure is still a Utility and it is run just like a government bureaucracy even if they tell you that you are one of the member owners because it is a coop. With 96,000 members @ 250 per household it is almost two and a half million dollars and you won't spend 50 cents on a stamp? or how about email? Haven't lost power in a long time so they must be doing something right and that is why I give them 4 even if I am disappointed for little stuff.

    Absolutely horrible company. Terrible customer service is an understatement. Don't miss a single…read morepayment or, instead of a fee like most companies, they will completely block that checking account for a year or more. You must open a new checking account just to pay your bill!!!!! Disgusting company to work with!!!!!!

    Brunswick Electric Membership Corporation

    Brunswick Electric Membership Corporation

    (4 reviews)

    Started the getting electric to my new place battle Jan 20th. Waited until the inspector finally…read moreshowed up after many phone calls to there horrible customer service. Jan 29th. Began the wait for the trucks to come out and run an electric line so the power could be on Finally Feb 6th in the evening the power was finally on. This after many calls to a dead no info horribly very unprofessional customer service. But they take your money in a hurry and quick...needless to say now in the process of going with duke energy that also services my area let's hope they are better

    I moved into a property March, 2024. My grandson, who is in the Marine Corp, kindly paid the…read moredeposit for service. I tried to set up an online account to see the amount owed and pay my bill when due. The response was that their records did not match my information. So I contacted the company. I was told by Natalie that no information could be given to me as it is not in my name. As much as I did not want to ask for someone, I did ask to speak with a supervisor. They are ALL in meetings! It was recommended that my grandson add my name as a contact. The fact that my grandson is restricted to a Marine base does not matter. The electric bill which I will be paying is not information that I am privy to without being added by my grandson. He had no clue that I would be shut out of this account because he very nicely paid the deposit. (Even the necessity of a deposit is a mystery. But, there is no definitive answer) After 45 years in the business world, I prepare for upcoming expenses such as rent, utilities, insurance, etc. But, not for my rental property in my name....in Brunswick Electric's opinion. This company has a monopoly, so there is no other option. They could not care less that my grandson is serving our country in the Marine Corps and cannot just chat on the phone. I put 1 star because it is necessary. The real option is 0 stars.

    Amerigas - utilities - Updated May 2026

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