I just moved here to NC and called Piedmont to and turn off my gas dryer in Nov 2019…read more The woman said she could not reach them and gave me the number to call them. I did five times I was told they would be at my home in Dec twice and they never showed up. They even gave me to prices on the phone of how much it would be. One price was 206.00 the other was 182.00 Both now shows. I called for a fourth time and the woman said to me she got the supervisor Sherry to get this right Now it is Jan 2020. Nothing again. I call the line not sales and told the girl what is going on and if I do not hear from anyone that day I was getting another company. Well again nothing . Sherry did call 5:30 pm and asked if they called to get here to cap the dryer. I told her no and I already got someone else. This went on for two months. My new dryer has been sitting in my garage for two months. No one at this place can do their jobs right or they are lazy. At 8:30 the boss man called and apologized but it was to late for me. I have had this company in Nashville in two places and never had a problem in TN but here in Wilmington NC they are the worst . The job is only a $100.00 job not what they told me over the phone. SAD. Stay away form this company I would hate for it to be an emergency and something like this happen. Joan Willis

From the first phone call to the install of the tank to the cleaning of my fireplace logs... They…read morewere wonderful

Joe, Devon, and Jordan did a great job and, as always, provided professional and friendly service.read more

The one customer service issue that should be pursued above and beyond one would think is empathy…read moretowards customers struggling to pay their utility bills. They will not work with you at all and even more are raising the rates this summer. I hope in the future a way of getting power from Duke energy to Fayetteville will be an alternative if they can achieve it.

PWC , which stands for Public Works Commission is the water utilities for much of Cumberland County…read moreI've lived in different parts of the nation and this utility Comisson has got to be the best Customer Sevice is on point J love it Services Outstanding Others above and beyond Thanks you for alll you do Faypwc

A little behind the times local company. No matter how good credit you have and even if your FICO…read moreis well above the 830 line you have to come up with a "deposit" of 250 dollars that they keep it for 2 years. I get it, they lost money to people that defaulted but 2 years? adjusted for inflation the way we go the buying power of the 250 will go down to 210 I am going to have electrical work done and I need the service to be disconnected for about 6 hours on a specific day, if they don't show up to disconnect the contractor charges me 250 for the second trip. So I called the coop back at the beginning of the year and asked them to schedule the disconnect and mail a confirmation letter. I kept calling for the last 30 days and they kept telling me it had been mailed, then they said they were going to mail again but their mailings only go out once a week and more and more stories. I finally had to drive today and get the confirmation letter. Unfortunately a Utility company regardless of the the organizational structure is still a Utility and it is run just like a government bureaucracy even if they tell you that you are one of the member owners because it is a coop. With 96,000 members @ 250 per household it is almost two and a half million dollars and you won't spend 50 cents on a stamp? or how about email? Haven't lost power in a long time so they must be doing something right and that is why I give them 4 even if I am disappointed for little stuff.

Absolutely horrible company. Terrible customer service is an understatement. Don't miss a single…read morepayment or, instead of a fee like most companies, they will completely block that checking account for a year or more. You must open a new checking account just to pay your bill!!!!! Disgusting company to work with!!!!!!

My wife and I went on a World tour, Had a great time. We were gone for a couple months and when we…read morereturned we discovered that someone had called Pee Dee electric and told them my wife was dead. Without requesting ID, documentation, or even the name of the caller, they discontinued service and placed the account in an inactive status. Now with my wife still in China (12 hour out from SC), they are requiring that since the service was in her name that she call to re-establish service ... on an account that never should have been discontinued in the first place. YOU PEOPLE NEED TO WORK ON YOUR ACCOUNT SECURITY.

From the owner: We are governed by a Board of Trustees elected by you, our membership…read more Pee Dee Electric Cooperative is an equal opportunity provider and employer.