Great service, they keep their appointment times and have better prices than competitors. I drive from out of town to avoid my local shops because these guys are so much better. read more

We are extremely satisfied with the service we received today. Isaac was absolutely fantastic! He went above and beyond by working directly with our Tire & Wheel Protection provider and was incredibly patient throughout the inconvenient and time-consuming claims process. His professionalism, kindness and willingness to help made the entire experience much less stressful. We truly appreciate his outstanding customer service and highly recommend both Isaac and America's Tire. read more

11/11/25 : purchased 4 tires and the America's Tire Certificate for $801. 11/15/25: TPMS light warned one of my tires was leaking air. I brought it back to America's Tire and they couldn't find any leaks. 11/25/25: TPMS light once again warned one of my tires was leaking air. I brought it back to America's Tire and they explained one of the tires was not installed properly which was causing the leaking air. 3/30/26: Tires rotated at 6000 miles per their recommendation. 8/8/26: Tried to have my tires rotated again after an additional 7000 miles (13k miles total driven on these tires) . They said they couldn't rotate them because the tread was too low. Additionally , my America's Tire Certificate that I purchased couldn't do anything about it. Um, what? Tread too low after 13k miles and after ONE rotation ? They tried to sell me on 4 new tires for $715. Kind of ridiculous that $801 in tires WITH America's Tire Certificate gets you ONLY 13k miles even when you follow the scheduled rotation. Even the Sales Associate that was helping me admitted 13k total miles was not normal to be replacing tires. 8/9/26: I emailed America's Tire customer service hoping they could make this right but I haven't heard back. I've been a long time America's Tire customer but this experience might honestly change that. read more

Just worked with Isaac at Americas Tire in Hercules and was pleasantly surprised by his excellent customer service. He listened to my "stuff" and responded professionally and with kindness. I bought 4 tires As an older female, it is imperative that I am treated with respect and kindness. He worked within my budget and now I can return to my office in 40 minutes. Thank you Isaac and staff. A++ and all that jazz read more

My car has a flat tire. I took it to this new place by my house called America's Tire to get it checked out. The guy, Tony, was very friendly and courteous. He gave me a same day appointment and they fixed the flat and removed the nail within an hour. Great job! Thank you, guys! I am definitely coming back for all my tires need here locally and I am very happy they're in town. read more

America's Tire - This new place is very nice and clean. The technicians are all friendly, courteous and helpful. Highly recommend. - Tires Near Me - Hercules, California

Needed some new tires and was excited that an America's Tire opened up in my neighborhood. Ordered my tires off their website and made my appointment for today. They were ready when I got there and checked me in. Since I had an appointment and ordered the tires, they started on my car. As I was writing this review, they gave me a follow up with me and they were almost done. America's tire is always my go to place to get tires and when you have an appointment you're first priority. They are very nice and knowledgeable, and make sure that you have the best tires to be safe on the road. I like to give a shout out to Issac and staff who are very helpful and respectful. read more

My back left tire has been signaling that it was low 3x this week, so of course I assumed most likely I had a small leak. I was greeted & Carlos was able to take my information and also take a look at all four tires for me. Turns out I had a nail in it, they took care of me and repaired/patched my tire for free and also did a free one time tire rotation which I really did appreciate! I Definitely will be back for any tire needs and would highly recommend this place! Staff was also very kind and the environment was pleasant. read more

Hercules finally has a tire shop in the Home Depot center! America's Tire is brand new and a welcome addition to our city ! Called and made an appointment and was in and out in an hour! Great customer service and great value. Highly recommended!!! read more

Fantastic friendly courteous people. I got the air for my tire for free and surprising they fixed my tire since it had nail on it and it was free. The place is clean area is wide with enormous parking. America's is really provide the best service and i recommend this place for those who need tire change. I am sure I will go back if i need to change my tire. read more

"Yeah right.. I'm gonna get my car repaired at a dealership. Huh! Why don't I just flush my money down the toilet?" - George Costanza, Seinfeld da Scene: new wheels/tires/TPMS on the vehicle, needed TPMS programmed and maybe a front-end alignment and rebalancing, since these wheels/tires are new. Tire Rack referred me to America's Tire. da Work: checked in explained what I needed, then went home to wait on the call. da Service: Picked it up, and drove home, TPMS was not working. Turned around, they worked on it again for 30 min and couldn't do it referred me to the dealer... the Dealer! Pretty Bummed... read more

Blew a tire out on the freeway just before the exit I was taking. Limped my truck to their newest location just past the exit. Tire was smoking when I pulled in. Was greeted while still in the parking lot and Tony used his hand held meter to check all of my tires and he took my info and we proceeded inside. He said that based on the info from his meter he said that I needed 2 tires (1 obviously) which I knew were very close to being done anyways so I had already done my own research. He showed me what tires were "rated" best on their website and a few others that they had in stock. Not the brand I originally wanted based on my research so I decided to go with what was my 2nd choice mostly because they could install them right away. I elected to get all 4 tires done and additionally decided to install new TPMS sensors as well. It was bad and good timing that I blew my tire. Bad because it was unexpected but good because they had their Black Friday deals going. I got them on sale and an extra $100 off by buying all four tires. Tony also discounted the TPMS by $13 each. So not only did I get new tires I got them on sale and another discounted item that made me feel like I was being taken care of. It only took them 45 minutes to replace the 4 tires. What was extra good is that they use the "road force" balancing machines which are the best tire machines out there. So yah, great experience and way better than Big O. read more

They fixed my tire today (there was a screw in it) and did not charge me anything. They told us they just opened their store 9 months ago (September 2025). We did not even realize the store was there. read more

America's Tire - A screw in my tire. - Tires Near Me - Hercules, California

Best America's Tire location in the Bay Area. Try to come in the middle of a weekday. Staff is super friendly and helpful (I'm sure it helps that there were only 2 other customers). Big thanks to Isaac for all his help. I bought 2 new tires, and had 1 rear tire replaced under warranty. Walked in the door at 2:20 pm, tires were installed and I left at 3:00 pm. Insanely fast. Thanks again!! read more

Extremely happy with Tyrone and his group! My online-ordered tires arrived earlier than anticipated, so I asked the store if they could install them before my scheduled appointment, and they did. Tyrone met me in the parking lot when I arrived at the store. Tyrone didn't try to upsell me anything extra, and he provided great customer service. I observed that Tyrone and the other employees were all amiable and quite informed while I waited for my tires to be placed. Everyone was treated equally by them. I can send my wife and daughter here with confidence since I know they won't be taken advantage of. I got a text message informing me that my car was ready after my tires were installed. In addition to driving the car to the front, a staff member opened my door. read more

Thank you to, Raul, Tony, and Isaac. Raul was able to answer my questions with confidence and thorough explanations. When my question was unable to be answered. He suggested to bring in my wheels and speak with Tony. Raul greeted me immediately upon arrival and introduced me to Tony. Tony understood immediately and was in disbelief that other big store service providers were unwilling to assist. Tony asked me about specifications of my wheels and also measured to verify to ensure compliance with system protocols. Once he identified my needs were able to be meet tire warranty regulations. He suggested and clarified the difference between the two best options. Rather than selling me on the top tier option we both identified the second option was best for my usage. The value of the tires I purchased are top tier especially since this particular model is only available with America's tire. I have morFor those that don't understand tiring ratings 560 vs 540 seems minimal but in reality it's about 10-15,000 miles. Which is almost half the life of a tire. Lastly, I'd like to thank Isaac for being prompt on the updates.l Overall, an excellent experience and will be returning for all tires in the future. read more

Amazing customer service, clean store, and quick install. I especially love the fact they always keep you updated on your vehicle via text message as well. read more

America's Tire - Tires Near Me - Hercules, California

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First time visiting this location. Here is my experience; Shop location is New convenient and easily accessible. Very clean and organized shop upon entering into customer service area. I was looking forward to getting a great service from this location. Front end sales team very well knowledgeable and caring. I was greeted by Tony Rivera at the front counter after short time waiting who checked me in. I went to this location to get my tires replaced on my Tesla. After service experience; Shop personal not very well trained on Tesla and other EV vehicles. They are not caring, detail oriented, courteous and professional in their own work. They handled my vehicle very poorly with greasy hands and left greasy hand prints inside and outside of my vehicle on the driver seat backside/headrest and side Pilar and overhead trim panels inside the car. Shop personal left all my rims very dirty and full of tire installation grease. When I went home and Upon cleaning up all the handprints and grease on my rims I discovered that not only they left all rims very dirty and greasy but they also scratched up and damaged all my rims with big dents. I am worried with all of the tire installation grease they use and some grease left floating around inside the tires may lead to TPMS sensor issues in the near future. Before going to this shop my rims did not have a single scratch on them and now they look horrible. I Very disappointed with my first visit to this shop. One of the shop technician improperly balanced my tires using clip on weights on Tesla Induction wheel aluminum alloy rims and damaged my rims. (See pictures) I Called the shop very next business day and notified the management regarding damage done to my Tesla rims by their shop personal. Pending results. It's been almost a month for waiting for a call from Tony. Very disappointed. read more

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I came in for brand new tires for my electric car and was unsure about what options to go with. I did some research but kept getting mixed reviews so I asked for their advice. Philip, Tyrone and Tony were super friendly & helpful! Overall, everyone was really professional and seems like they enjoy their job. I decided to drop off my car but it was finished rather quickly - I probably could've waited at the shop. I didn't feel like they were trying to upsell any products to me and helped get me the best deal for my needs. I even forgot my keys (silly mistake) and Tony waited after they closed to give them back to me which I really appreciated. Very impressed with my experience for this location and would highly recommend! read more

One of my tires got a metal piece stuck on it, and I went here to this location to have it taken cared of. Raul was the one who helped me, and did a great job explaining the process, and basic 101 knowledge about tires. I had an 8:30 appointment, and was able to be on my way within 1 hour. I'm definitely coming back here if I ever need to replace my tires. Probably the best service I've ever gotten at a tire shop, and I've been to many. Thanks again for the great service. read more

This tire shot has very good customer service and also dont try to sell you hard on things you do not need. I appreciated how through they were with inspecting my tires and also giving me some nice tire valve caps to go. My only point of improvement is to get a quicker turn around time for changing the tires. read more

Awesome detailed customer service from Isaac and his team. Had a Saturday morning appt & car was ready in about an hour! Thank you!

These guys go above and beyond. Joshua was the person whom helped me from beginning to end. I woke up today to a rude realization that my front right tire had gotten a flat and overnight lost around 10 psi. America's Tire was able to patch the hole in the tire for free, even though I didn't purchase the tire here originally. I also learned about replacement options since the tread level had been getting fairly low. They have an amazing selection of various tires and the team members are able to guide you through finding the ones that best fits your criteria of pricing and various performance parameters. This is the place I trust with all of my tire needs. Thank you! read more

Amazing customer service from Carlos. I made an appointment on-line for 1:00pm and I arrived early at 1:45pm for a tire rotation and balance on 4 tires. After Carlos wrote up the service order, my car was ready at 1:38pm. 7 minutes before the estimate time. Thank you for the prompt and professional service all around. read more

I ordered 2 tires from Tire Rack, and had it shipped here for installation. The service went well overall -- the service writers seem rather meticulous about explaining how their process works, along with general tire knowledge sharing. This style of approach is quite refreshing compared to how the rest of the tire industry operates. The tires were mounted on Volk TE37 wheels without any visible/hard scratches on the outside. All in all, this would've been an easy 5-star review had it not been for the following: * I requested to keep one tire, but had to remind them about it before driving off. + bonus point for the tire tech wrapping the tire in plastic once they got a hold of the tire * I also had to remind them to return my lug nut socket * Air pressures were set unevenly at 42 psi, 42 psi, 41 psi, 35 psi * And for the main reason why this is a 4-star review: When I got home, I realized 2 of my black valve stem caps were missing. Instead, I got a janky rounded head valve stem cap as shown in the photo Despite some of the mishaps, I would still recommend this business over most other tire shops around the area. I just need to do a more thorough post-installation inspection next time around. read more

America's Tire - lost valve stem caps - Tires Near Me - Hercules, California

This review is for a tire rotation and balance only for the new Hercules location. It was for my Tesla Y 2021 LR. I came in at 8:30am for my scheduled appointment, and Tony greeted me and walked me back to my car where I parked it outside in the lot. Tony was friendly and quickly got me checked in. I was in and out in 30 minutes. To my surprise, Phil, the tech who was working on my car, asked me if I had a preferred PSI level, and I stated the standard recommendation from Tesla, which is 42 PSI. That was a nice bonus. I have only one suggestion for an improvement, which I did communicate to Tony. They need a stronger Wifi signal. Other than that, it was quiet and pleasant to hang out and wait in the waiting area. Full transparency: I've been a customer and fan of America's Tire in Concord for a few years. I have purchased a complete set of 4 tires twice from the Concord location for my Tesla Y 2021 LR since 2023. The first set were the Continental ProContact RX . The second and current set, which I purchased in Sep 2025, are the Pirelli Scorpion Zero AS Plus 3 NCS Elect. I get my tires rotated periodically (about 7500 miles) at no additional charge as part of purchasing the tires from them. I am very happy that they opened up a store in Hercules! I'm looking forward to purchasing a set of EV tires from them for my Hyundai Kona Electric 2023 SE, in about a year. read more

Best prices and really great service. Everyone there is awesome. Wonderful Dudes. Highly recommend and the free rotations are also great for a Tesla. I got the khumo EV tires and they are performing really well read more

I'm glad they opened one in Hercules and I don't have to drive to Concord or Walnut Creek for some tires. I went there just to check my tire pressure because the indicator just turned on. The store manager named Tyrone was the one who helped me. He was very informative and told me about my tires. He helped me right away and found that there was a screw stuck on one of my tires. My tires from my 2021 vehicle still had the original tires since I don't drive it often and they just repaired it for FREE. He didn't try to sell me stuff that I don't need like other shop would do. As I mentioned before that ever since I used this company I never bought in other places. Plus they also price match even if it's from amazon prices. read more

America's Tire - Screw that was stuck on the - Tires Near Me - Hercules, California

This place is terrible with customer efficiency. I have had my car sitting now for over 45mins for a tire change and TPM sensor replacement. And has yet to be touched. I have counted 8 employees and one car being worked on. There was a car that pulled up outta nowhere and was immediately worked on without going through the queue. At first i believed maybe I caught them at lunch time, but I'm not understanding the level of service this place offers. Another car pulls up for free air check and is immediately helped, again not going through the line queues. From a management standpoint I really can't comprehend this kind of service. 2 stars because the First Gentleman was very professional. But who in the hell knows where he went from there. read more

America's Tire - Tires Near Me - Hercules, California

Make you feel like you're bothering them when you call to ask questions about tires pricing etc. customer service is very important and I don't feel that I was treated well. Not helpful and was placed on hold for many times and wasted my time read more

Came in this morning with an appointment to rotate my tires and I was in/out in about 10 minutes. Good job guys!! I will definitely be coming here often for all my tire needs. read more

Excellent customer service! I've had 2 tires repaired within a month of each other. It took less than an hour for both occurrences (without an appointment). And It's free! read more

Went here to get a quote for new tires. Was greeted by Phillip and Tony, both were really helpful. They just opened 3 weeks ago so they weren't busy on a weekday. They accept walk ins but they do suggest scheduling an appointment ahead of time just in case they do have other cars/customers they are already working on. They were able to give me a quote, told me what promotions were going on, and got me in and out in 30-40 minutes with 4 new tires. While they were working on putting the new tires, they updated me on what was happening and how much longer they were going to be. I would recommended this place to anyone looking to get new tires in the area. read more

From the moment I walked in, I was greeted right away and made to feel welcome. Everyone there was incredibly friendly--honestly, you just don't see this level of customer service much anymore. Isaac helped me first by evaluating my tires and recommending a replacement for my worn ones. I had a lot of questions, and he took the time to answer every single one with patience and expertise. He was extremely knowledgeable and made me feel confident in my decisions. While my car was being serviced, another team member came out to keep me updated on the progress and let me know it would be ready shortly, which I really appreciated. Then a third team member brought me from the waiting area and thoroughly went over everything that was performed on my vehicle. The entire experience was smooth, transparent, and genuinely pleasant. I highly recommend this location, and even though I live in Oakland, I don't mind driving out to Hercules because I know these are people I can trust. read more

3 hours for one tire was pretty insane and I ended up having to put it on myself at home. To be fair I did come in at 9:45am on a Saturday, I don't know how busy things get there this was my first and probably last time there. Isaac was super nice and helpful and gave me what seemed to me was a fair price $130 for a new tire and the service. I gave him my keys and decided to wait after all it was just one tire. After 2:30 hours i asked him if he could just put the new tire on my rim and call it a day I can change it at home, after 20 min i got my new tire and my rim. Oh! And they forgot my valve cap. read more

Excellent customer service at America's Tire in Hercules! Senior Assistant Manager Isaac and Tony were extremely professional, friendly, and very helpful throughout the entire process. They took the time to answer all my questions and made sure everything was handled smoothly. The team working in the back was also hardworking, fast, and super helpful. It's great to see a business with such outstanding teamwork and customer care. Highly recommend this location for anyone looking for great service and a great experience! read more

I bought 4 new tires from America's Tires and my experience was seamless, efficient and professional from making an online appointment to the completed service. Their facility is pristine and the waiting area is spacious and comfortable. I scheduled a pre appointment consultation prior to service, not realizing that their agents usually consult prior to appointments anyway. I selected the tires I thought best for my vehicle and was hoping to have my selection confirmed. This is my only "gripe"--the agent I worked with did not confirm/consult me about anything so I just assumed my selection was good. I thought the agent could have been more engaging and could have communicated better. Other agents conducted themselves in a highly professional and efficient manner. I definitely recommend America's Tires; my suggestion is to make an online appointment to save time--I had 4 brand new tires in under an hour. read more

1/17/26 I came in for a rotation & balance. The staff was busy with customer. Cars almost over flowing the parking lot on a Saturday morning. But I only waited about 45 -55 minutes without an appointment. Thank you Tony. He greeted me & made my overall experience easy. With his knowledge & help I was able to have a peace of mind that my car would & DID get serviced well. Thank you Charles for also reassuring that my vehicle was properly inspected with my spare ! I honestly didn't know I had a spare. Charles also recommended that I should consider looking into getting a spare soon. As he told me sometimes AAA won't put a spare on a vehicle if the spare tire is older then 10 years. Definitely will be coming back for future services read more

Visited this America's tire in Hercules, CA for a free tire check. The staff were very helpful and provided excellent customer service. Overall, a smooth and positive experience. read more

Isaac and Tony were great. The tires were exactly what I needed and they will last as long as I need them for. Having a teenager learning to drive and the roads in this area are terrible. I absolutely recommend this shop. I was in and out of there in 45 minutes. Go get tires there!! read more

Great service and competent employees! Best to make an appointment but if you have a time they get you in quickly.