All I needed was 1 replacement window since a rock hit it and was cracked. They sent their sales person out and it took 40 minutes of my time. They tried to pressure me into putting down a deposit and signing a contract, even before the next person who would measure the window, came out. They also said they would only replace the frame with the window which would have cost me at least $200 more, which I didn't really need. I found a different company who was honest with me, gave me a close quote right over the phone, sent a measurer out that day. I don't go with companies that pressure me to make a commitment right away....that is surely a red flag read more

Don't bother calling them. They make their TV ad look awesome and "family" orientated, but that does not go far if they don't call people that want to use their business. I started at 6:30am on Thursday putting requests in via website to receive a quote. Kept getting "Page Not Found". Later in the same day at 12:53pm it went through. Now a full day and a 1/2 has gone by and still no one has called me. I refuse to do business with a company that does not make following up on requests for quotes a priority. read more

I Love the finished product. The windows appear to be extremely efficient. I'm also very impressed with the noise reduction. I can't hear my pool pumps turn on at 4 in the morning anymore, YAY! The installation was great. We had 26 windows. Unfortunately the manufacturer sent one that was configured incorrectly. The installation crew was awesome, Victor, Hector, Hector J., Nate, Mathew, Manny, and Luis did the installation of the first 25 windows in a day and a half. Their quality of work was great. They did a very professional installation, were very easy to work with, and left my home clean and tidy. It took some time for the 26th window to arrive but when it did Julian and Colby did and excellent installation as well. They were in and out in a very short time. Over all we were very pleased the the purchase, the salesman was the most knowledgeable of the several companies we received quotes from. I believe that with to excellent warranty and high quality product they are the besty value out there. read more

Love these guys. Josh & Hector + Paul did an awesome job with the install. On time. Very professional. Would recommend to anyone...actually did to a neighbor already who will be reaching out to my sale rep Elias (also a rockstar) thanks everyone! read more

Very very pleased with American Vision Windows. Every person we had contact with - Elias (sales), Norm (measurer), Vincent (he helped us when we were at the American Vision Windows office), Job, Robert, Ivan, Yadiel (installers) were professional, knowledgeable and highly skilled. Their interactions with us showed how much they emphasize the mission of the company to provide top quality windows and excellent customer service. read more

Was so happy with the quality of windows in the first half of the house that American Vision installed last year, decided to complete the rest of the house. The crew of Ivan, Josh, Hector and Yoddiel could not have been more professional. Arrived on time, job well done under the supervision of my Corgi! Highly recommend American Vision Windows. read more

I'd leave 0 stars if I could. See the email I sent customer service after they continued to email and call and harass me after their salesman came to my home and refused to leave. They never responded to this to correct the issue. I waited so long to write this because today is the instal with the company I went with KJ window who was hands down 5 stars for professionalism, price, instal team and overall how they do business. When people ask me about my new windows and who I went with, I not only mention the wonderful experience with KJ, I am also very honest on my negative experience with American Vision Windows. Keep in mind I re did my entire house, 16 windows and a slider. This was not a one off job, $$ shouldn't matter when it comes to how you treat people but I guess if I was in his shoes I would try not to walk away from $10,000 in business. " Elias was one of the rudest people I've ever had the misfortune of working with. He was degrading and insulting during his visit. He told me I am everything wrong with the millennial generation. Elias stated I have no sense of quality or good business and that he didn't believe me when I told him I learn best by doing my own market research when I asked if I could have some time to look into his brand and read the specs. I am not only a veteran, but an engineering manager; you can surely understand that I do in fact learn best when given the chance to do my own research. I told him I am in the industrial door business and he laughed in my face and said yeah right let me quiz you on contractors work. After he rattled off "a,b or c" questions to "test my knowledge" he paused and said you know what don't even try and answer that, obviously you don't know. When I thanked him for his time and said that I would be going with another company, he insulted me and laughed and said good look their quality is terrible, you're making a terrible decision. I was incredibly upset by the time he left. This is unacceptable and unprofessional for a salesman to make you feel so upset and irritated. Not sure how he's been in this business for 17 years as he continually threw in my face. I'm sure you can understand my unwillingness to respond to phone calls from your company. I hope not all of your companies salesmen treat individuals with such poor customer service." read more

On Feb 10th, 20 I had my master bath shower completely remodeled by AVW. YES! They do bath/showers also! First off, I want to say that if I could give 10 stars to these guys, I would. So, originally, I set up consult for 10 windows, not knowing they also did bathrooms. ELIAS came out, was super nice, professional, and not pushy or "salesman-like-in an annoying way" at all whatsoever. He was just very helpful. During conversation I mentioned needing bathroom work also, and found out AVWs also does this. I ended up signing on for my bathroom AND all my windows both. At an amazing deal. Did not even have to think about it or go looking for anymore estimates. So, back to my shower, I had a garden tub with tile in horrid condition completely removed and a large walk in shower put in. They removed everything, drywall, moved plumbing drain pipe, raised shower head for my husband, etc, put in my new shower with the glass doors, just beautiful. JARRED, DALE, JOE, and NATHAN were all so nice and having them in my home for 3 days felt like no inconvenience at all. Each one of them are very professional, go above and beyond to make sure every detail is perfect and do not hesitate to get your input along the way to make sure you are happy with the progress. Each day after they left, my home did not even look like there was construction going on, they clean up every particle of dust along their way and have great respect for peoples property. I can honestly say that by the 3rd day when it was all done, my mom and I both were sad to see them all go, they felt like family. My windows will be installed this coming Sat 2/22 and I have no doubt that I will have the same experience with the "window team." read more

Yes American vision Windows Mesa Arizona fantastic job installing nine windows Joe Jacob Julian and Robert were the installation crew very good workers very diligent and they really cleaned up after themselves and I'm very satisfied with the job that was done my name is Gary read more

We had all of our windows (13 total) and two slider doors replaced by American Vision Windows. Our experience was first class with everyone involved. We were especially happy with their six installers (Mike, Job, Dale, Robert, Tanner & Martin). Upon arrival Mike, Job and I went room to room to verify each location and the measurements for each window set. Dale set out to cover up our possessions and flooring for protection against dirt and grit while performing their task. Tanner & Martin worked on the replacement of the two sliders while the others did the window replacements. They were all very attentive to our many questions and details during the install. They cleaned up very good upon completion of the install without any encouragement from us. Without a doubt, we consider these six installers the "A Team". Thank you for a job well done. Elva & Lynn Mills Gilbert, AZ read more

Just had 13 windows replaced in my home in Mountainbrook Villages and American Vision Windows did the install. The install was done by Hector, Gaven, Julian, Matthew, Jacob, Ryan and their field supervisor Thomas. They arrived promptly at 0700 and were done by 1230. The window install was done perfect and they left the place clean. Windows really dress up the appearance of the house, inside and out and were done for much less than our bid for another well known window company. We highly recommend AMERICAN VISION WINDOWS, 480-664-0251. read more

We had 2 sets of Anlin Windows and Doors installed by American Vision Windows. This review is for the second set in Oct 2018. Alyssia and Norm were great on the up front sales and technical questions. Josh and Dale did an outstanding job putting in a complex front bedroom window, 2 other bedroom windows and replacing some nasty Anderson Windows that did not perform as advertised! P.S. I forgot to also thank Vincent for quickly providing a touch team. While replacing the 2 ill-performing Anderson windows with new Anlin single hung windows, stucco had to be chiselled out as Anderson "over glues" the windows rather than making a better fit. Vincent's team made everything right. read more

Elias made sure I ordered the exact window I needed. Job M and Drew W were my installers. They showed up right on time and immediately started the install process. They were very friendly and helpful. They installed our new bedroom window to perfection. What difference a beautiful can make to a room. I would definitely recommend American Vision Windows. read more

Before I get to the sales part of the review, let me say you need to hope you get Job Morales and Robert Alvarado as installers! I was told between 7-8am for install, and they were here right at 7 and got started right away. I had 9 windows and a sliding patio door to do, and they finished by 2pm. They covered everything to prevent dirt and dust from settling on it, and cleaned up after themselves as they went from room to room, and cleaned each window as they finished it. They kept me advised on time updates and considered my family as they went. They were efficient and very professional! Fantastic job guys! Thank you! As far as the sales side, Elias did a fantastic job recommending the right windows for our house, as we had an issue with heat transfer from the sun (even with sun screens) as well as noise from the street. The house is already quieter, and even though it's 97 currently, my air conditioner isn't running and the house is cooler. . Normally it's running almost nonstop. Also, Job suggested waiting 24 hours for the caulk to set up before I put the shades back up, so I don't have the shades blocking the sun right now, and it's still cooler! We had a bit of a hiccup on which windows I actually ordered ( let Google be your friend) but Elias got it straightened out right away. Also, make sure when they come out to do the measure, you let him know what you're expecting so if there is a hiccup, they can fix it before the order is actually placed. Do I recommend American Vision Windows? Absolutely! And they do more than windows and doors. I'm considering their painting service as well ( last time my house will ever need to be painted ). Are they the cheapest guys out there? No, but I've seen cheaper windows, and the Anlin windows that were installed are some of the best out there, and certainly the best for the Phoenix area, with a true Double Lifetime warranty ( us and the next homeowner should we ever sell ). read more

1st class service from start to finish. We had every one of our windows and sliding doors replaced. They were so professional, knowledgeable and nice! If a small issue arises (like when we walk into our screens) they easily schedule a time to come out to remedy it. They get it right the first time; couldn't give them any higher recommendation. They are an A ++++ business. read more

We had a beautiful new sliding glass door installed. The door itself is wonderful. The crew did not cover our furniture and got drywall dust all over everything that was in the living and dining rooms. They did use a tarp on the floor but it must have been very dirty. The crew told us to use a mop to clean the floor. We did and it got worse. They told us to rinse the mop and try again. We did and the floor would not come clean. We had their supervisor over today (installation was Feb 28/yesterday) and he was going to try and get a cleaning crew here today and have the floor cleaned and furniture dusted before our guest arrives at 5pm. Here it is 4:35pm and the supervisor has not contacted us to follow-up on his attempt to get the cleaning done. The crew also used the saw on the back patio next to the pool and there is sawdust floating on the water's surface. In 22 hours, it has yet to filter out. I told the supervisor I would be fair and not write negative reviews if he followed up with us within our needed timeline. So...here I am with my first negative comments. There is more to the story but I want to give them one more day so that hopefully the next part of the review will be favorable. I am very unhappy with the sawdust in the pool and drywall dust on everything in the living room and dining room. All they had to do was cover everything or ask me to. I had no idea such a mess would be made. read more

American Vision Windows - Dirty floor and sawdust in the pool. Installation crew did not take due care. - Windows Installation Near Me - Gilbert, Arizona

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Sales person came out and I signed the contract that day. Got through the next step of them measuring the windows...no problems. I then received a call a few days later that the sales person had "made a mistake" and they wanted another $325 over the contracted price. Really? That's quite a "mistake"! Thanks but no thanks. read more

Job and Robert did an outstanding job installing our doors and windows. Some of the install was complex, but they completed it quickly and professionally! They even washed the sliding door windows that they had installed last month! I highly recommend American Vision Windows, and especially Job and Robert! read more

I called this company today, seeking help to replace broken AW slider door locks. I was told they only deal with new sales and installations. I asked for an AW parts ordering phone number or email. (I've left Vmails with an AW phone number I found online)...they could offer NO such information. I will not consider them for the rest of my window replacement project. read more

After my installation experience with this company I cannot recommend them. I used them to install 6 windows in my house. I ordered them May 28th and they were eventually installed September 5th. Problems encountered: 1. The first person they sent to measure my windows measured them incorrectly. Of course they didn't figure this out until August 12th when they came to install the windows and realized they were the wrong size. I had taken the day off work for the install and since nothing was accomplished, the day was wasted. 2. I have no evidence but I am certain the initial installers they sent took cash (about $40) out of my wallet and stole my credit card information. I had cash in it the night before and later that day when I checked my wallet it was missing. The only other person who could have possibly taken the money was my girlfriend of 2 years who I trust 100%. 3. The painters they subcontracted to did not tell me they weren't going to show up until I called them after waiting 1 hour past their 7am appointment time. Yay, another day taken off work is wasted. 4. When the painters did show up a week later, they spilled paint on the rocks in my front yard and instead of telling me, they just kicked the rocks around in an attempt to cover their spillage. On the "positive side", they did discount my bill after realizing their measurement error. The salesman (Shane) was friendly and trustworthy. And when the finally did install my windows, George Gregg did a great job doing it. Unfortunately it wasn't enough to make up for all the problems they caused. I do not recommend this company. read more

It's been a year since I had windows put in. I was hoping to mitigate, through time, some of the anger and outright disappointment I had with the installation and ultimately with the look of the finished product. As a suggestion to prospective clients, don't settle by letting the sales agent just show you a sample window. Please save yourself some aggravation and disappointment by asking them to show you a full scale version and then have them explain in detail their installation technique, especially with their very, very liberal use of caulk. The actual windows function well, but just knowing how much caulk was used for each installation, it still angers me. Most people know caulk as a finish product that seals joints, edges, etc. You just put some on and rub most of it off to give your edges, corners, whatever a finished look. American vision window installers, however, pumped in pound after pound of caulk around all the openings, leaving half-inch to three-quarter inch visible caulk seams around the windows. They actually used pounds of the stuff for every opening. My recommendation, don't use these people. They didn't respect the integrity of my house with their shoddy installation. read more

Windows look great----Josh and Hector did a great job! Installation was smooth and clean up was perfect.

After receiving 3 or 4 window quotes I decided to purchase my windows from American Vision. Rod did an amazing job on explaining everything and made me feel good about the purchase without the pressure. The technician used to measure our windows was also great and personable. Everyone I worked with was polite and kind. The crew that installed our windows showed up on time and were very courteous. Eric was there from start to finish and made sure everything was in working order prior to leaving. He showed me how everything works and went through all of the paperwork. They never once rushed me. They also cleaned up after themselves. I had a few questions throughout the process. Rod always responded quickly. The process was smooth and everyone involved did an amazing job! I would highly recommend this company and those I worked with! read more

We made arrangements to have 6/13 windows installed in our new home. Everyone from start to finish conducted themselves in a professional and respectful manner. Today (01/13/2017) my windows were installed by Job, Robert, and Albert, each of whom were kind, and respectful in every way. They worked efficiently, they used great communication (letting me know when they needed to be loud since my son was scared of the noise), they cleaned up after themselves (and even cleaned a little preexisting mess in their cleanup), they showed me how to use my new windows and ensured my satisfaction. I will definitely be getting the remaining 7 windows installed through American Vision. I look forward to more work with them. Thank you! read more

Had American Vision Baths install a "seamless" shower. The "seamless" beading is an inch thick and bright white on a gray shower. Called to have them cure the situation. Still an inch thick. My shower looks like a jig saw puzzle with 7 separate pieces. They do not know how to chalk. Also the workers did not wear masks. No consideration for customers during the pandemic. Would definitely not recommend this company. read more

My recent experience with American Vision Windows was a nightmare. After the windows were in installed it took nearly 2 weeks to caulk them. Numerous failed appointments, promises broken and a general lack of concern regarding customer support and satisfaction. Believe me you can do better somewhere else! read more

Upon securing bids from three companies; we chose American Vision Windows to replace our home windows and an arcadia door. We had an impressive experience from sales consult, detailed measure thru to installation. We were promised the product would arrive in a 4-6 week window; we received the call to set up the install at the beginning of week six. We were advised by our sales consultant and the detail measure expert that our seven windows and one arcadia door would entail one full day for installation. Once the date for install was set, our impression continued to exceed expectations. Four young men arrived promptly and stayed the full eight hours to complete our project. All four installers were respectful of myself and our property, courteous, managed their time efficiently, expertly installed our windows, caulked all in a significant manner, installed the plant ons exactly as requested, cleaned up every area completely and gave me a thorough walk thru of the finished project. Grateful to the two lead installers; namely, Ivan and Josh as well as their respective assistant installers; namely, Yaddiel and Hector. American Vision Windows' follow up videos, by the owners, were appreciated. I would highly recommend this business to any prospective buyer of these products. I also hope you are fortunate enough to have these young men complete your installation! read more

After reading the good reviews on Yelp we call American Vision.Great, no pressure salesman came out to do estimate. Listened to what we wanted, I mean listened! Good deal, discounts, and quality. read more

I can't seem to locate a Scottsdale location - just the Mesa location at 2240 W Broadway. It appears they have multiple profiles indicating other locations. Be sure to take a moment to peruse the reviews on all their profiles... read more

Elias, Arlene and the rest of the Crew at American Vision Windows are outstanding to work with! We needed to replace a window that was not very efficient. Elias came out to the house, took measurements and reviewed options with us. The window came in when scheduled and the install was seamless. Very professional and friendly installers. The outside screen was defective, but Elias reordered and a new one was delivered and installed. I'm very happy with the service and professionalism that Elias and his crew provided! I will continue to use them as we move forward with window replacements. What can I say Elias and Arlene are Great People! I would highly recommend to others. read more

I went to a trade show in Tucson, and got estimates from around 8 window companies. I would have given a higher star rating based on the professionalism of the installers. I had two crews installing my 18 windows and a sliding glass door, Sergio Zacarias Jr. and Sr., from California who really were EXCELLENT workers and know their craft, and Greg Aguirre and Jeff Adams from Phoenix, who were also personable and professional. I had to have all the blinds, curtains and valances taken down professionally before they came, and reinstalled when the windows were finished. Everything went well except the blinds for the sliding glass door. They don't fit any longer, and I am going to need to call up the company and see if we can work that problem out. The biggest problem I had with AVW was with Jeremy, the man who gave me an estimate on the project. Since I went to the home show I received several discounts; however, one of the discounts I was told I would get if I made a decision to hire AVR and give them a deposit within three days, was not honored. When Jeremy wrote out the estimate it was messy and unclear. There was a lot of confusion concerning the estimate and discounts. I spoke with Elias, manager in the Phoenix office, concerning the problems I had with Jeremy, and Elias told me Jeremy was thinking of discounts to an inferior window than what I ordered, and I could not get the 5% discount I was promised if I paid by check instead of a credit card. We worked something out, but I was still out several hundreds of dollars than what was discussed at the time of the estimate. The windows and sliding glass door look great, and I am really happy with the quality. read more

I cannot begin to describe how amazing my experience with Elias at American Vision Windows was. First, Elias came out to give us the scoop, took a look at our metal clunker of a sliding door and decided that it would be best to get the PlyGem door that everyone here apparently has too? (Great quality door, people must FLOCK to it). So we decided on a color scheme (white door, silver handle, beautiful) and that was it. It was so easy. There was a discussion about what would fit best in the home and it didn't feel like he was trying to up-sell at all. Just a guy filled with knowledge and willing to answer your questions to make sure you're ordering the right door. 4-weeks later we got the call the door was in... ::GASP:: We were so excited as our metal clunker was an eyesore and my parents were coming into town, WITHIN A WEEK. We had NEVER expected to get the door that quickly so we were ecstatic. We made an appointment for the following Tuesday. Tuesday comes and the guys knock on the door, I (like a giddy schoolgirl) scream 'COME ON IN!' and they let me know to avoid getting the floor dirty they'd prefer to go through our back gate. AWESOME THINKING! I was just too giddy to think that far ahead to my mussed up carpets, but in all honesty, for the job they did, I'll take a little dirt on my carpets. They quote me 4 hours, no problem. I had cleared my schedule so this was no concern, however at the end of July it was disgustingly hot outside. I had clearly not thought far enough to realize there would be a gaping hole in the side of my house. I turn down the AC and hope for the best. TWO HOURS LATER, the guy calls me from downstairs (I locked myself upstairs in the AC) and lets me know they'e done. DONE? I was just thinking we were halfway there and you're done??? It's like being told on December 15th that Christmas has been moved to tomorrow! You almost NEVER are told the right time for services anymore, and in all seriousness, they told me 4 hours, I assumed 5-6. That's just how my mind works. Thus I was flabbergasted to see that they had finished the door, vacuumed up (how did I not hear that?) and trashed the funky metal remnants in their truck already. WHAT?! That was astounding. He literally had the paper on the clipboard for me to sign and was there to explain the door to me. The then tells me about the amazing features, the multiple locks, the energy savings, and I cannot hear any of it because all I can think of is how beautiful it is. I take notes so that I can read them back later when I calm down. He showed me the ropes and smiled on his way out, seeming genuinely happy for me. Normally I feel like service people are genuinely happy to have left so they can grab a beer, but this service guy seemed like he was almost jealous that I had gotten such a cool door. Sweet. Lastly, after a couple of weeks of looking at the door, I realized that something was off. BAH!!! I hadn't ordered a door with a second handle and that wont be to code with our pool!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! NOOOOOOOOOO!!!!!!!!!!!!! Crushing blow to the stomach, I try to keep it together when I have my boyfriend call Elias the next day. He goes through the BOOK and looks through all of the options that we have, trying to help us out. He did not have to do this, he could have said, "too-bad, good luck selling the house down the road!" so I appreciated that he cared enough about our freak-out moment to help us out. After some questioning, he gets it out of us that we were planning on putting in a "permanent" pool fence (we have clumsy Great Danes) thus meaning that we do not have to have the second handle to be up to code, if we have a pool fence. ::Sigh of relief:: HOORAY! So in all seriousness it was a seamless experience; from ordering the door, to the install, to when Elias had to play anxiety counselor while we had a mini heart attack. That to me conveys a business that is willing to go above and beyond, and I definitely appreciated them from start to finish. I'm only worried that this experience will cause me to trust other service providers the same way that Elias has earned our trust. Need to beef up my serious face before the pool fence guys come! At least I know when we get any doors or windows done, we won't have to prepare for battle ever again. Thanks American Vision! P.S. Parents were SO JEALOUS of the door!!! Nailed it... : ) read more

The sales process was relatively easy. It did take a while to get the product in and when it arrived for installation, one of the doors was damaged at the manufacturer. This happened twice, so the process took much longer than expected. The installation had some issues as well, but all of this was resolved by Vincent Simplicio, their post-installation fixer. He was super responsive and did everything he could to make things right. Without him, my experience would be 2 stars. read more

I just had my windows installed with these guys and they were very good. The whole experience was very pleasant. The guys came out, installed the windows, and they even cleaned up their mess. One glass installed was not exactly what I ordered, but the General Manager called me back and told me they would replace it at no cost. That was a hug plus. I thought I would have to pay for another few hundred dollars for that. Overall I am very happy. Thanks American Vision Windows read more

We contracted with American Vision Windows to install a custom Titan Security Door for the front of our home. The salesperson Elias was knowledgable and gave us many options and colors to choose from. The door was installed without any problems and the new door looks great!! We have had several comments from the neighbors saying that the door looks great!! When we are ready to do our windows we will certainly call Elias and have American Vision do our windows because we know it will be done the right way at a fair price. read more

Like others who have reviewed, I am always skeptical of construction work done to my house. Having family in the Midwest who have used Andersen, and Pella windows, I came into the project jaded to say the least. I can happily say, that from start to finish, they exceeded my expectations in every way. I had 3 large windows replaced, and the difference was noticeable immediately. I simply can't believe what modern glass will do to help keep a south facing room cool in direct sunlight. My house was built in the late '80's, and the glass has never been replaced. My Wife and I couldn't even open the sliders due to old age, and really felt like we were closed in in the cooler months. The install crew was very, very professional. On time, in uniform, and very polite. They asked about any minor thing that wasn't originally discussed. They cleaned up so well, that they actually ran the shop-vac all the way to the street to make sure no residual trimmings were left on the sidewalk. They took their time, and made sure the windows were seated correctly, even tho the house had settled out of square. They really make sure the window is seated, AND insulated properly. Absolutely key to keeping the heat at bay. The windows that were installed, were cut to fit perfectly on my stucco "pop out" on the front of my house, with no extra stuccoing required. My Wife was very happy with the exterior look that the windows added to the house, and we can now leave the sunscreens off even in the summer. It really brightens the interior without penalty. She was so pleased, that I've actually scheduled another round of estimates for more to be replaced. Hopefully my review will give you confidence to at least have them out and give you a pitch. I don't think you'll be disappointed. read more

I would love to say the process of putting new windows in my home was perfect, but the reality is...nothing in this world is perfect. I did have issues throughout the process, however Elias and Arlene went above and beyond to make everything right and ensure I was happy. Even after the issues I experienced I am very glad that I chose American Vision Windows because of the A+ customer service I received. Today so many companies just don't care about their customers anymore, that is NOT the case with Elias and Arlene at American Vision Windows. In the end absolutely love, love, love my new windows and sliding glass door! read more

I had great experience with American Vision Windows. Rod came to the initial sales appointment and, even though I thought I knew what I wanted, he was patient and offered several alternative solutions. After deciding on a different door that better suited my needs (and my budget) Rod was on his way. He was professional and polite and patient with our unique household and three pets. After only a day or two, the masterful measuring (and design) technician, Norm, came to measure the door. Norm was friendly, professional and meticulous about his measurements. When he started to review the order, he EMPATHIZED with our situation and asked if I was 'sure' about the color of the door. (I thought I was sure!) Norm then showed me pictures of white doors/windows on brown houses, and it made me realize I wasn't really sure!! Norm's experience and helpful attitude helped me see what I could not... that a white door would have been a big mistake!! He brought in samples from his car, so I could 'see for myself', which helped me more than he will ever know. Looking forward to the door installation!!! read more

Communication during estimation and installation was clear and set my expectations properly. Install was on time, quick but not rushed, and the team (Mike H, Geon, and Jacob) was respectful and careful within our space. They were meticulous and made sure I was 100% satisfied before they left. The windows themselves are a great and cooler upgrade from the old (hot) frames and glass we had. Job well done from early conversations to finish. read more

Great experience with American Vision Windows! I had just moved the the area and a Monsoon hit and due to the widows installed by the previous owners (Garage Door Glass Windows) that were not installed correctly or should have been installed in the first place my family room was flooded. I called American Vision windows for help and Elias came out the same day I called and helped me out. He was amazing and I could not have at the time had a better person in my home with me and the situation. Elias even went the extra mile and asked for one of the installers to come over on their way home and cover my window in case another storm hit or many before the new windows were installed to try and avoid anymore water damage in my home. I am grateful and thankful for him and how much he cared about about the situation after seeing it. Alicia who also had a huge hand in getting my windows on order and on time to fix this for me as soon as possible was amazing as well and I enjoyed every time I dealt with her through the process. When it came time for the installation both Josh and Hector were wonderful the install went flawless, they were very nice and professional, so informative about any questions I had and they did a beautiful job!! Thank you Elias, Alicia, Josh and Hector for everything. What a great team these people are!! read more