Amazing service all around. Customer service was top notch and took care of me and my 2020 Toyota Corolla LE. Definitely recommend this place for any work needed in you vehicle. read more

I have always had positive experiences here. They are friendly, efficient, and provide state of the art service! They give you a realistic timeframe and have always went above and beyond and finished the job in half the time quoted. Thanks, Luis and Team! I am going to avoid nails in my tires and drive more carefully! read more

I have no idea why they let you make appointments here when they have no intention of keeping them. I made a 9 AM appointment, showed up at 8:45, and by 10 AM I'd still not been seen. I had a nail in my tire, and they advertise they it for free. Perhaps that's why they made me wait so long, but honestly I would've paid for the service if they would've just honored my appointment. I was going there because it's close to my house and they say they service my type of vehicle. I ended up leaving because I could not stay, and the gentleman at the front counter didn't even provide any information or update. Very dissatisfied with this location. read more

I came in recently to get my tires replaced and I was warmly greeted by an employee Logan. I asked what tires were best for my car since I'm constantly driving. I don't know anything about cars and helped explain what suited my lifestyle. I'm happy with the choice! Thank you, I'll be back and referring people. read more

Al helped me out and took care of me, 10/10 recommend. great service, fast, quality. great price

I have a love hate relationship with my tire pressure light telling me its low. I also had a feeling I needed to replace my front tires. A few days prior I took my car somewhere else and was assured everything was okay. I decided to get a second opinion. I have already been to ATD and enjoy all my tire paperwork to be under one roof. Tony helped me out and confirmed my feeling was right. Now you may be thinking how do I know he was telling the truth. Back in early May Honda told me to keep an eye on them, and gave me the measurements. I knew it was time. Tony had me in and out in just over an hour. He reminded me to return later for a free tire rotation. Prices are decent. They usually have coupons. No upsales on anything. He only suggested I get an allignment in the future. All staff was friendly. Plenty of places to eat nearby as you wait. read more

Customer Service Rep up front had his girlfriend hanging out with him. On top of that I had just had a synthetic oil change 5,000 miles ago with American Tire and I explained to him that I just needed a check up to make sure everything was good. He tried to press an oil change and I reiterated that it didn't need to be done. He had stated that it will be at least 1 1/2 hours before someone could even look at it due to the mechanics being on lunch. I asked if I could just come back in an hour or so, he said I will lose my spot in line. Went down hill from there. I decided to stay and give him my keys. He decided to confront me and said I had an attitude towards him and was slamming things around. I was looking for my keys and had my hands completely full. I set a metal cup on their glass table. I didn't believe it to be excessively loud, however he was so bothered about it he felt the need to call me out. As I'm writing this review he is sitting at the desk eating lunch. Does American Tire not allow their employees to have a lunch break so they can eat not in front of customers? Super unprofessional. I normally wouldn't write a review like this but, I feel like as a customer service representative you should learn that perhaps you should make sure you are following all the rules and being professional and not be combative with your customers because they are feeling like you're A. trying to rip them off and B. are feeling inconvenienced. Even so I kept calm and collected and explained that wasn't the case. The service itself was fine I was in and out in 30 minutes but the customer service or lack thereof could be much better. read more

American Tire Depot - Employee eating lunch while he should be working. - Tires Near Me - Stanton, California

Shout to the gentleman that worked at the front desk and Logan for being professional, efficient, and informative! We were informed my brakes and tires would be done by 4PM but they'd do their best to get it done sooner. I received the call around 2:30PM. That's impressive especially since it was a Friday. Oh, we also got 4 tires for the price of 3. read more

For my wheel alignment , mechanic check first to sure that I need the wheel alignment, which I know I needed one. Service was good . Thanks read more

For a single, senior woman like me, I'm grateful for the care taken and expertise of the staff They always explain what they found It's easy to get an appointment I've always had the best experiences at this location read more

Came for a tire repair. Server was great. They repaired it for free. Customer service was top tier. Quality work was great. Value was great as well. read more

So fast and easy!!! Super nice staff. Not busy early in the morning. And free tire fix which is nice when everyone wants to charge for breathing. read more

great fast service . Quality and value. Did not push for any repairs that were unecessary

I ordered BFG tires online and had them delivered to the tire depot, made an appointment through the website. Drop car off on time to have tires replaced and alignment...The salesperson called after we dropped off the car and explained that the BFG didn't ship in time and would be in tomorrow but here our these tires cheaper...I kind of went off on him and said I would just pick them up...long story short he gave me way way better tires then the BFG and gave them to us at the BFG price...this place is legit and stand by there word or beat the price...the tires are amazing...alignment is perfect...I refer them 100% read more

I recently had my tire changed and the service was quick, professional, and efficient. Although I didn't appreciate that Max tried to sell me a new tire and asked me to sign a paper after I had told him that I only needed to change to my spare tire. Be careful on the things they ask you to sign and read the amount. read more

Great customer service! I made an appointment and dropped off my car and was able to pick it up same day. No upselling or weird charges.

The guy that was helping us today thank you so much for getting my mom's tire fixed so fast!!! You are so sweet and I love talking with you!!! You are such an asset to this company and I hope the owner knows it!! You have a customer for life!!! read more

Went in to look at a possible slow leak In one of my tires. They identified the tire, the cause and repaired it quickly (removed a screw) and at no charge. read more

Wowww. I ran over a nail and they plug it for free. Very friendly great service. And conveniently this one a block away from my house.

Great customer service Great prices and discounts All staff friendly Easy to book appointments or walk-ins read more

Max was a very helpful and knowledgeable person. He gave us a great deal on a set of tires and alignment.

Kevin was very professional and quick in helping me get back on the road after an unfortunate nail in my tire. Thanks to Kevin and the team at the Stanton ATD! read more

Update... This was originally a 1-star review. I never did hear back from the corporate office after filing a complaint. They said someone would call me within 24 hours. That never happened; however, after I posted this review, someone reached out to me pretty quickly. The district manager, Joe, called me and made every effort to try to make it right. He sent my sister to a shop much closer to her home and they treated her right. She was very impressed with their level of customer service and will likely return to that shop in the future. It does not erase what initially happened, but what is done cannot be undone. Joe did everything he could do to make things better under the circumstances. He also assured me the person that my sister initially interacted with will be dealt with accordingly. Hopefully he will get additional training on how to properly treat customers moving forward. read more

I brought my car in for a leaking tire only for them to realize the ti needed four new tires due to their age and wear. They gave mee a fair price on a set of tires and alignment services, so I'll be coming back for future tire needs. read more

Over charge you just so they can pocket the money at the other American tire in Westminster way better. White male with long beard said he would do my husband car for extra $ other than that he couldn't do it because it was " too complicated " there all the time he drives blue/gray Cadillac and the manager drives a white Mazda. read more

Max did a great job helping me out when my tires needed to be replaced. Service didn't take long and they accepted me for same day appointment. Everyone was nice and friendly. read more

Fast, efficient and friendly. I appreciate that they completed my request in a timely manner and did not attempt to upsell me things I didn't need. read more

Great experience, had a nail in my tire and went to go get it patched. They were friendly, didn't try to upsell me on anything, and got it done fast. Definitely earned a customer. read more

Max, did an amazing job!!! Great service!!! Will be returning again!! Customer service from beginning to end was amazing!

If you're looking for a place that values both your car and your peace of mind, this is the one! We left feeling safe, taken care of, and honestly a little spoiled. The team at American Tires truly exceeded all expectations! From the moment we pulled in, the team was so warm, attentive, and genuinely caring. They treated our cars like their own -- super thorough, transparent, and just the sweetest people you could ask for. They explained everything clearly without ever being pushy, and even checked in multiple times to make sure we were comfortable and informed. It's rare to find an auto shop that feels this trustworthy and kind. Thanks Al and team! read more

Went in and asked for a tire rotation. They said it was free so I checked my car in and waited 20 minutes. Went to grab my car the service tech tells me he couldn't rotate my tires because they were bald and I needed new ones. I told him thank you and got my keys. He seemed irritated and unpleasant. (My tires are brand new) Men should not underestimate a woman that knows her cars. read more

I had a second terrible experience at your American Tire Depot location on 7000 Katella Ave. Stanton, CA. 90680. Both experiences ended with the same result of your manager Al refusing to service my 2023 Kia Sorrento. The first experience I had was about 6 months ago where Al refused to patch my tire. Seeing as your location advertises "FREE TIRE REPAIR" and "FREE TIRE ROTATION", I figured you guys could help me service my wife's vehicle being that your location is behind the townhome community that I live in. When Al agreed to patch my tire he seemed pleasant, personable, and professional; it started as a good experience. When his technicians "began to work on the tire" Al started to talk to me about new tires and the promos they were running. He first asked if I just wanted a brand new tire then began talking about a "buy 3 get 1 free" promotion, I politely declined and said that the tire patch would be enough. He looked clearly bothered and proceeded to go to the back with the techs for a couple minutes. When he returned to speak with me he gave me a speech about not being able to patch the tire due to liability reasons; he did not give me any further details regarding my tire. No details as to why he could not patch it, simply that they could not because of liability reasons. Being that that didn't sit well with me, I drove down the street to a place where my father in law recommended in the first place and they patched my tire at no additional cost or upsell. Today, June 18th, I walked in for my 9:30 appointment that I scheduled yesterday for my "FREE TIRE ROTATION" and was again pleasantly greeted by Al. Again, the interaction began smoothly and pleasant, however it took a turn. After All took the keys for my Sorrento he again began with thes sales pitch I previously mentioned. I politely declined the upsell and requested just the tire rotation. He again appeared a little bothered that I didn't opt for new tires and proceeded to go to the back. While he was in the back for a couple minutes I spoke with my wife and mentioned that this spot is right by the house and we should get new tires for our truck here being that it's so close (we usually go to Costco). When Al returned from the back he gave me the all too familiar speech, "WE CAN'T ROTATE YOUR TIRES BECAUSE OF LIABILITY REASONS". This time he mentioned to me that there is no tread on the front tires and the two front ones are cracked. I can send you pictures if you'd like, the tires are not cracked and they are not bald. This is the car my wife uses to drive our children, I make sure the service is done regularly and the tires are rotated at every oil change. This time, unlike the previous experience, I challenged him and asked, "if you are so concerned of liability reasons, my car is front wheel drive, would it not represent more of a liability to you letting me leave with those two 'bald and cracked' tires in the front, rather than rotating them to the back because my car is front wheel drive?" Al responded by saying that for liability reasons he cannot touch my car and did not even offer to show me the issues he was presenting. I advised him that this is the 2nd time he has refused service to me because I opted to not buy anything in which he responded, "it's for liability purposes". Situations like this lead me to ask the question if this store is running a "bait and switch" operation. My family and I opted to give you guys a 2nd chance even though Al had previously refused to service our vehicle only to be rewarded with the same unforgettable service. read more

Came to get my tires rotated, and received better service than I expected. Al and his team were honest straight forward and went over and beyond to show me any issues that I was unaware of with my truck. They did not try to push me or upset me, they gave me options and recommendations on how to best service my truck at the best value. I wasn't interested in spending a while lot, so they helped me in the direction that suited my needs. Not a common experience to have some honest mechanics work on your car. read more

Amazing service , the guy helped my wife , even got her all new tires for very cheap . I would definitely recommend this store , excellent customer service . Will come back again ! read more

I called American tire depot and the employee on the phone said they would swap a tire for free. I get here and talk to another employee and he says $61.50. What kind of bait and switch plan is this? I drove all the way over here for nothing. read more

This morning I woke up with a screw in my tire and was wondering who and how I was going to take care of this. I called my dealer to see if they could fix it and they said it would cost me $45. WTF!! Should be under warranty since I've only had the car for about 5 months. So I called my local tire shop and spoke with Al. He said that there wasn't a cost. So off I went to go see Al. He got me patched and had me rolling out real quick. Thank you for yourservice. Al you're the man! read more

Go see Al. Makes everything so easy . Great guy , great price , great customer service . Thanks Al for taking care of us . read more

Amazing, and fast service!! Really recommend this place!! Al was very helpful and so kind!!

I came in on a Saturday expecting to be there all day. What a surprise that they got me in and out and on my way to getting on with my day. Great customer service, friendly, knowledgeable. Annie, was super helpful and helped me choose the right tires. Highly recommended. Thank you guys! I will definitely be back again and again. read more

Had to get my tires rotated. Al and his team provided great service. They completed in timely fashion.