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    Morrison Tire

    4.3 (116 reviews)
    Closed Closed
    Updated 2 months ago

    Services - Morrison Tire

    Tire balancing

    Tire installation

    Tire Pressure Monitoring System repair

    Morrison Tire Photos

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    Reviews With Photos

    Hey, at least I got some miles in.  :)
    Terry M.

    I won some free oil change cards from a raffle at an event, so I figured I would come and use them. I was actually kinda excited to come here as I know it's a family owned shop and a mainstay of the neighborhood. Saw they were closed on Mondays, so I came in @ around 10am on Tuesday and was asked if I could leave the car overnight. I said that I would be unable to do so, and then was asked if we could schedule a date/time. No worries, sounds good. So we pencil in for that Friday @ 8a. Right on. Friday rolls in, I get there @ 7:55a - doors open @ 8a - all good, yeah! We get the ball rolling and they say they'll get rolling on it right away! Perfect! [they're trying to upsell, totally get it, one of my tires is in a bad way, but I have to pass today - he gives me a quote anyways - still totally cool, it's their job to let me know about issues, honestly, good on them - but I have to pass on this today as that's a steeper price than I can take on at this moment] See the bill for the oil change, it's much more than I usually pay at other places, but it's cool, they seem like a quality place and it takes quality money to keep good techs, plus I have these gift cards - this should bring it back down to what I usually pay - still cool. I head next door to the McD's - 8:17a I see a text that they've checked in the car. Great, I figure an hour or so, no worries. 9:25a I walk back over and see if I'm ready. The younger guy says no, it likely won't be touched until around noon as they're backed up, and when I mention that I thought that's why I made an appointment three days back he says that I should have told him that I needed it before the end of the day. [now I'm sort of irritated as thats why I made an appt for first thing in the day, and it's also their place to ask and set expectation if there are others in front - don't tell me an hour previous that you'll get on it first thing if that isn't the actual plan] I keep cool, say ok, then walk ~2.5 miles back to my home unplanned in flip flops and a button down shirt. See a Cypress PD neighbor on the way home and we laugh and lament at the situation. Get home, get a call from them at around ~10:35a. They're going for the upsell. Brakes are good, but something is making noise, for ~$90 they can check it. I say that I'm going to have to pass today, I know the tire is "tired", and I'll take a look at the brakes later today. They're not worn down, I changed them a few months back, it's likely debris or just brake dust - I'll survive. The man seems irritated, but eventually agrees. Says he's doing me a favor by bumping me up in line, so I really should think about getting these repairs. [ooookkkk, thanks I guess - so glad I booked three days prior to be there at opening to then be shuffled to the back]. ~15 mins later I get a call that my car is ready, the person still sounds annoyed; I say that I'll be there in a bit as I need to change and make the walk back in what's now a bright/hot/sunny day. Got there, the person ringing me out seemed to have changed his tune, apologized for the repeated upsell. I assure him I understand and respect it when it comes to the tire as it -does- need to be replaced, and that is their job - to head things off at the pass. Ultimately I believe they focused on the wrong aspect. I made an appt. first thing in the AM, it's best that if they do not plan to have things done first thing that they state such and set that expectation up front. -- Running a small business is set of pendulous threads - it's not easy, it's a constant set of choices. Do we put the full effort into making our existing customer base as happy as possible, or do we put our focus on new business. How much effort do we put into the upsell, can we scale another tech/bay and keep everyone fed the same. It's a never ending set of decisions, and like anything in life we can't get them all right 100% of the time. While I was there I also saw many great and wholesome customer interactions. Simply put, sometimes things happen. I feel that I need to share my story not so much as a cautionary to others, but as a reminder to everyone reading - from the owners of this establishment to everyone reading. One botched play doesn't mean the franchise is bad, it just means we see where we can clean things up and keep doing our best. I bet that they do great work, and the prices that they set reflect what they believe their techs time and expertise are worth, but never lose focus on what the customers time is worth either. :)

    Coupon left in the car for my next visit
    Brandon S.

    I work down the street and have taken my car in a few times over the past year. Every time I visit I'm very pleased with the friendly service and affordable prices. They never up-charge or "find" extra things wrong with the vehicle unlike other shops I've been to. It's hard to find a mechanic you can trust in the area, and I'm very happy to have found Morrison Tire! Taylor, Dyllan, Jim, and the rest of the crew always make me feel like part of their family when I visit. I'll be a loyal customer for years to come!

    Thank you from Morrison
    V D.

    I've been wanting to write a review for Morrison Tire in Garden Grove. When you buy tires from them, they offer free rotation. The service is exceptional. The mechanics are very helpful even if they are busy. The service advisors are nice, responsive, and pleasant to work with. Shout out to Jim, Taylor, and Dylan!! Jim called me and told me the car would be ready in late afternoon. I asked if the car could be ready earlier and he came through and I was able to pick up my car at 1:30pm instead of at 2:30pm! Thanks Morrison Tire!!

    new biscuits....Nitto Ridge Grappler 37x12.50R20

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    3 months ago

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    6 months ago

    Great quality combined with fair prices. Nice people, you can tell it is a family owned business.

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    1 year ago

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    3 years ago

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    Kevin M.

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    3 years ago

    They are knowledgeable, honest people, and reasonable. If you need a good mechanic for basic maintenance of your vehicle- go here!

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    4 years ago

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    Kevin M.

    Jane we are glad Dyllan was able to help. Thank you for the business!

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    8 years ago

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    14 years ago

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    4 years ago

    Jim helped me get new tires and alignment. I was happy with the quote and value for the money.

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    6 years ago

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    3 years ago

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    3 years ago

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    Kevin M.

    Thank you for the kind words. We are always glad to help!

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    Page 1 of 3

    Ask the Community - Morrison Tire

    Review Highlights - Morrison Tire

    Taylor, Dyllan, Jim, and the rest of the crew always make me feel like part of their family when I visit.

    Mentioned in 16 reviews

    Read more highlights

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    FNP Auto

    FNP Auto

    4.9
    (332 reviews)

    I came in with my tailgate literally hanging on by a few wires, completely stressed about how much…read moreit might cost and whether I was simply screwed. Francisco not only reattached it, he also went ahead and tested my truck for free to make sure it could pass the smog check I needed for the DMV. He did a series of tests to see what was working and anything that may become an issue in the future, just for my knowledge. He also pulled my CarFax report for free without me even inquiring! He took the time to explain how my tailgate and its different components worked, even printing out a diagram for me so I could clearly understand my options. We discussed ways to prevent my tailgate from being tampered with or stolen in the future, and he explained what would be my best options based on safety, longevity, and cost-effectiveness. He took time after I had already left to research the right parts that would achieve what I wanted without unnecessarily driving up the cost. It's the behind the scenes work like this that I appreciate the most. His recommendations were confident and knowledgeable, but I never once felt pressured. For example, Francisco let me know that I needed an oil change, but he never tried to push me into getting one that day. He understood that my immediate concern was the tailgate, and he respected that. I was actually the one who asked whether he performed oil changes. Suffice it to say, I'll be skipping Valvoline this time and bringing my truck back to Francisco and Pearl. Pearl made sure I was comfortable while I waited and offered me full bottles of either cold or room-temperature water. That may sound like a small detail, but it meant so much more than meets the eye. Those thoughtful touches are what separate businesses that genuinely care about their customers from places that make you feel like just another person in an assembly line of others who need help too. Pearl is such a warm, personable person, and making conversation with her was genuinely lovely. I'm currently in a tight spot financially, and both Francisco and Pearl were sensitive to that without ever making me feel embarrassed or treating me differently. I never felt like a dollar sign. I was treated with dignity and given the same time, care, and respect as anyone else who walked through the door. As a woman, I've experienced a sexist gap in how I'm treated when dealing with automotive work. I've had unnecessary services pushed on me, been ignored when asking questions, or been made to feel like I shouldn't try to understand what was being done to my truck. That was absolutely not my experience here. Francisco explained everything clearly, answered my questions, and made sure I understood my choices. It's impossible not to feel safe and taken care of when he is working on your vehicle and walking you through your options. When I recently noticed a problem with my radio, I immediately called FNP to ask whether Francisco could look at it when I return to have a safety guard installed on my tailgate. He added it to my notes, and now I can let go of that worry knowing he'll examine it and tell me honestly what the best next step is. Their administrative workflow has been perfected to allow for notes like this, quotes being sent and accepted/denied, etc. The process is smooth, start to finish. I have never had a better experience with an auto repair shop. Francisco and Pearl truly went above and beyond. Trust me: you will not regret going to FNP. These are exactly the kind of people and small businesses worth supporting, and I plan to be a customer of theirs for a very long time.

    Got hit in a hit-and-run and my side mirror was completely done. Decided to pay out of pocket…read moreinstead of going through insurance and started looking around. FNP Auto reached out in under 5 minutes. Francisco handled everything right. Clear communication, no guessing, no runaround. Broke down parts, labor, and timing so I knew exactly what was happening. Pulled up right before closing around 5:30 PM and was still taken care of without any rush. Hit happened Tuesday. Found them the same day. Parts came in Friday. Dropped the car off at 1:30pm and it was done by around 5pm. Fast, efficient, and professional. Appreciate the work. Would recommend.

    Morrison Tire - tires - Updated August 2026

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