Larry is a great, throughly detailed explanations, easy to follow program. I've been using his…read moreservices for over 20 years.

After a terrible experience with another local company that provides CPR classes, a co-worker…read morerecommended that I contact "her guy," Larry, at BLS Services. I called him midday today and asked if I could attend his class tonight. Despite the fact that the class was only a few hours later, he invited me to join and confirmed the location and time of the class. Larry offers the classes out of his home. He has the front room (formal living/dining area) converted into a classroom, and it works perfectly. There are a couple of sofas and and several chairs lining the perimeter of the room, leaving plenty of floor space open for the hands-on portion of the course. Music played while we filled out our paper work and got situated. There's even a table with ice cold bottles of water and a bowl of chocolates (awesome!) for student to enjoy during the class. There are enough mannequins for each of the students to have their own (unlike MANY other classes I have attended) allowing the class to move along quickly. Larry is patient and adept working with students of all skill levels and backgrounds. Larry offers private lessons and classes for groups. He has been teaching CPR classes for over 20 years, and it shows. The class was concise but extremely informative. The classroom was comfortable and welcoming. The instructor was fun, experienced and kept the class moving. I would highly recommend BLS Services to anyone in need of a CPR or First Aid course! I will definitely be back in two years when it is time to renew!

Mark was a great instructor and provided real world examples of when and how a first responder can…read morerender aide. Additionally, it was easy to schedule, pay, test, and receive my CPR certification card.

Very informative class. Great environment. I dealt with both Niki and Mark. Very professional and…read morewould not hesitate to use again to renew my healthcare provider BLS and ACLS.

I'm a lawyer and my wife is a doctor. The owner of AERT is a crooked liar. Don't go there…read more There are many other cpr classes in the Phoenix area. I signed up online for a class and AERT unilaterally cancelled it and then told me that I would have to take a class at a different location (in a bad part of town) on a date that would be too late for me to obtain a certificate I needed at that time. The owner then said in a loud, angry voice: "We cannot provide you with any classes!!" and hung up the phone. Despite all this, she charged my wife and I $100 for the class. We complained to citicard and Ms. Jaime sent a letter lying about what happened and claimed that we simply failed to show up for the class. I don't know how anyone has given this crooked company a positive review.

Ben tested me for my skills test and was super helpful and gave some added intelligence during the…read moretest. Will use AER again in the future!

Having had taken many of these courses, I must say this was my favorite experience of them all…read more Eric was FANTASTIC and made this experience so fun and you can tell he puts his effort into teaching others these skills. He even dove into the material beyond just what we need to know for the course to give us details on why we need to do what we do as far as timing, # of compressions, and etc. I will definitely be back to LP Health Directions when I need to renew my certifications in the future! Not to mention how reasonable the price is too!!

5-stars across the board..... Eric Graves was my instructor and he was phenomenal. He was…read moreknowledgeable, pleasant and entertaining. He made a point of emphasizing important life-saving techniques, had the class repeat information to ensure that we were understanding the material and engaged with us while we were practicing with the mannequins. I feel confident that I would be able to respond in a situation requiring CPR adequately. Thank you Eric! I will be back for my renewal. Another plus is the cost. Only $50 where most other locations are a lot more and dont seem to have the availability that this location has.

I initially signed up for CPR/AED/First Aid training through this company for my staff, but…read moreunfortunately, the booking experience was extremely disappointing. It was confusing and disorganized, with conflicting information and multiple back-to-back emails and calls. After finally confirming a date and submitting the deposit, I received a flurry of three separate emails with important next steps--such as the requirement to purchase a $20 manual for every participant and details about what we needed to provide for the training at our location. These should have been communicated before payment was made, or at the very least, combined into one clear and organized email. The inconsistent formatting and fonts as well as the last-minute information added to the frustration and came across as unprofessional. Due to these issues my team ultimately decided to cancel the training. While we were hopeful based on the positive reviews about the instructors themselves, the coordination and scheduling process for hosting a class at our company's location definitely needs improvement to ensure a better customer experience.

I was disappointed in my experience with this place. I registered for the BLS/CPR/AED certification…read moreclass. I'm just a layperson who was taking this for my own education, to be able to provide CPR for my child, spouse, etc if ever needed. It turns out this is the same class that medical providers have to take for their certification, so it was a little confusing, as some of the focus is on using equipment that I would never have. I wish the website had made it more obvious who the class is for and what the focus is. I don't know if there was a better option available for people like me, or if this is the only class offered for anyone to learn CPR, but it definitely wasn't clear. After registering, I immediately got a confirmation email that said I was required to purchase and bring a copy of the 2020 AHA BLS Provider Manual. Again, this was not stated anywhere on the website when I was registering, so it was a bit frustrating that there was an additional expense I wasn't aware of. At the class, nobody else had the book, and it wasn't used at all. I even tried to follow along in the book with the presenter's content, but with the way he presented, it wasn't possible. It was completely pointless to buy this book that they said was a requirement. The class itself was not nearly as thorough as I expected. It only lasted about an hour, and the instructor frequently referred to specific questions that would be on the test, and how to answer them. For one - that actually made the test more confusing, because it led to me overthinking the wording of a lot of the questions. And two - I cared a lot less about the test, and a lot more about actually learning the skills and how to apply them in real life. I felt like I missed out on a lot of good and important information because he was more focused on us knowing how to regurgitate the test answers instead of a good understanding of what to actually do in an emergency. He also told a lot of personal stories and jokes, which I get makes the class more enjoyable for people, but when the class is so short and the content suffers as a result, I don't think that's the right approach for such important subject matter. When it came time for the test, there were a number of questions that I don't think we had even covered so I had to just make my best guess anyway. I did manage to pass the test, but my spouse did not, and felt like the class did not adequately address the questions on it. My spouse was given the CPR certification anyway. We did get hands-on skills practice with the CPR dummies, which was the most important part to me, so at least there's that. The instructor was very nice, but his style of teaching did not leave me feeling prepared or like I got my money's worth.

I took first aid and CPR at PTS. I liked the CPR class, Estella was engaging and seemed to care…read moreabout her students truly learning the correct policies. Unfortunately, the first aid class was terrible. It was literally a video for the entire hour. It seemed like a huge waste of time. Anyway, if you're looking for a good CPR class, this is your place.... first aid....not so much.

The class was very thorough and not boring. Teacher was very passionate about what she does and you…read morecould see that in her presentation. Had enough breaks between to stretch our legs and grab a snack.