I have been having Billy Service all of my vehicles for almost 30 years and think he is the most…read morehonest and fair garage owner I have ever used for any automotive service. From my numerous motorcycles to my work trucks and personal vehicles as well. Where else can you go to have so many different vehicles service under one roof and with reliable work for fair rates??? Highly recommend this shop to anyone with virtually any type of vehicle. He has even helped me out during hours he was not even open. 5 Stars from me!!!

One of the worst transactions ever. Owner is very unreliable and confrontational. Had him put a new…read morerear tire on the bike and several small items and it took 4 days after making an appointment. The tire was put on mis-alligned and caused the belt to grind into the fuel tank (my tank is under the seat and next to the belt) and puncture the tank and causing major repair issue,. Luckily it happened at the gas station and not on the road or it could have slicked the tire and I could have had a more serious issue. The Owner Bill could have cared less for the safety of the bike or individual and thinks after 30,000 miles this is just a coincidence to occur within 2 weeks and 100 miles of me receiving the bike back. Feels he didn't do anything wrong and is not responsible, nor can he point to any issue around the obvious belt rubbing and we'll just have to "google it" and told me to get my friends to come down and tell me what he did wrong....... He is the person I paid to repair the bike. They charge a premium, horrible and dangerous service. Stay away from this business

My second time going to the shop to get an inspection sticker. In and out quickly!…read more Plus they mentioned a couple of things I should consider, no over selling. Friendly guys!

Very Knowledgeable with honest personal service - I've been taking my Golding here for service and…read moreinspections since 2006 ( Saxonville) and since they moved to Tripp street. Highly recommend. If you ride a bike near metro west boston - Carlton's shop is the best.

I've had a few occasions to use Mark and his team. Not bike related, once for a lawn tractor once…read morefor a trailer repair. Both are definitely not his profit center. Both times the shop treated me like I had brought them a custom bike. They fixed me up, charged a more than fair price. That kind of service is hard to come by. You need something fixed correctly give them a call. You won't be disappointed.

I have had my last 3 bikes serviced here for over 10 years, Mark is honest with fair pricing. They…read moredo excellent work and my bikes always ready when promised. you won't be disappointed.

I took a basic welding class to make a barn star at the Garrison Speed Shop in Mendon,…read moreMassachusetts. I have never welded before or used some of the tools and equipment required. The template pieces were all laid out, but that was it. Co-founder Luke had me read and sign all the releases first, and asked about my experience with welding etc. Being a Veteran myself, Luke as well, and the non-profit supporting Veterans and First Responders, he also made sure to ask me if loud noises or anything would bother me. Every step was explained and demonstrated before I was able to do it, and as nervous as I was at first, it quickly went away knowing he took my safety, the safety of others as well as their shop very seriously. Co-founder Ben also provided some muscle when I was unable to bend the metal myself. In just over 2 hours I had sanded, measured, re-measured, bent , hammered and welded together a really cool one of a kind 5-sided barn star. It was definitely something different to do and it was a really cool and fun experience. 5 stars !

From the owner: The Garrison Speed Shop is a 501(c)3 Non-Profit Organization that empowers Veterans & First…read moreResponders to focus on healing and positive living through Motorcycle Recreational & Vocational programs. We raise funds through fundraisers, corporate sponsorship, and through motorcycle maintenance/repair/performance work to the general public. What better than fixing your bike while helping someone who served our country that could use your help? Services we offer: -General Motorcycle Maintenance/repairs -Self-Service Station hourly rentals (free to Veterans & First Responders) -Media Blasting Services -Media Blasting hourly rentals -MIG & TIG Welding -Metal Fabrication/repair Programs we offer: -General Motorcycle Maintenance Clinics -Motorcycle Performance Clinics -MIG Welding Intro Clinics -Advanced MIG Welding Clinics -TIG Welding Intro Clinics -Advanced TIG Welding Clinics -Metal Fabrication Intro Clinics -Media Blasting Clinics Events at The Garrison Speed Shop -Special social events & fundraisers that support Veterans & First Responders -Special Veteran & First Responder Group Trips and events -Motorcycle fundraiser rides -Open House fundraiser events Check out our website, or better yet, stop by and see what we're about!

I decided to give Grace Bicycles a try after reading reviews here and because I wanted to support…read morethe independent local retailer. Also I wanted a Raleigh bike and Grace was listed as a retailer. From my very first email communication with Roy, the service and level of helpfulness were both exceptional. After exchanging a couple of emails, Roy recommended a Raleigh Detour 3.5 which he thought would be right for my needs. He asked me many questions to determine its suitability for me, measured me for bicycle size, went over the relevant versus unnecessary accessories and answered all my questions. With bicycles in the shop costing several thousands of Dollars, my near $400 purchase seemed to me to be relatively small, but I was treated as if this sale was very important to them. Despite a slight mix up in ordering (a mistake on Raleigh's part) which delayed delivery for a couple of days, I went away feeling very satisfied and despite the twenty minute drive from my home in Franklin to Grace and the fact that at least two other retailers are closer, I will not even consider going elsewhere for additional accessories or service.

Five Ironman races on a road bike and two Ironman races on a tribike, without a doubt, Roy is…read moreincredible. Suffering from tremors in my left arm, the idea of being in aero position never seemed possible until I spent the time with Roy in 2022 and tapped into his bike fit services and expertise. With Roy's assistance, I've since achieved personal bests and continue to rely on him to make adjustments based on different types of rides. The value of a proper "FIT" is amazing. Most importantly, the sheer joy in riding with friends on long rides is back. Roy is the man !!!

I have purchased two brand new bikes in under a year from Cycles 128. The dealer was in my new…read morehometown, so I wanted to support them as well as capitalize on the convenience of their proximity to where I live. The first bike was a brand new 2017 Kawasaki Versys X, but it was at their sister dealership in Arlington (Cycles128 doesn't sell Kawasaki). My salesman at the time was Billy, and he was able to have the bike transferred from Arlington to Beverly for me, and I hadn't even put a deposit down on it. yet. This was based on a phone call I had made while on vacation in Costa Rica. Convenient! The whole process was easy, painless, and very relaxed. There was never any pressure or upselling, and it never felt predatory as vehicle sales so often are. Fast forward to just under a year later, and I decided to upgrade to a Suzuki VStrom 650. This time I had the great pleasure of dealing with Ellen Petrilli and Rick Brandano. Yet another chill, great experience. I told them right up front what I was looking for, and with that knowledge, they showed me other alternatives to consider but never discouraging me from my original goal. Their inventory is incredibly vast and a virtual candy store, and I was glad for the other options that were shown to me. I had my heart set on the VStrom, so we got down to business. Worth noting was a little hiccup on Suzuki's part, as their manufacturer website claimed that there were certain accessories included with the bike that tuned out not to be. Not a concern because Rick and C128 were on the case and miraculously got Suzuki to make good on their claim. They didn't have to do that, because most dealerships would predictably claim their hands were tied and just shrug it off. But not these guys. They totally prevailed and saved the day. That I will never forget. The numbers part of the operation was handled by Brad, with whom I had worked with on my prior purchase as well. Another great asset to the company. I now half-expect people to yell "Norm!" when I walk into the place now because I dealt with a lot of people and they're just a warm bunch. Just awesome.

Definitely hands down the worse place to get maintenance done. I dropped my jet ski off on a…read moreSaturday and picked it up on a Tuesday and looks like nothing was done to it. It was in the same spot where I dropped it off. I brought it home and had a buddy look at it and said the same thing. I do not recommend this place. Will definitely not go back.

I just bought my third bike from Cisco (fourth if you count the Tacx trainer bike). He is so easy…read moreto deal with. From "I think it's time for a gravel bike" to having the bike on the back of my car took one week (it wasn't in stock). His problem is that each time he has UNDER-sold me. I asked about getting the "best" gravel bike and "best" components. He understands how I ride: purely recreational, social and for fitness. I don't compete. He explained the higher end components would be wasted on me. He's right. He saved me a couple thousand dollars. And I'm always happy to support the small, local retail businesses. I'll pay more to support them instead of saving money buying from Amazon.

Took my old Cinelli Super Corsa in for a tune up. Francisco did a fantastic job bringing the bike…read moreback to life. Amongst other things , a deep clean of frame, conditioning the saddle , lube on the moving parts, new chain, fresh red tape,campy brake covers and put on rear tubular without the mess and aligned straight as an arrow. It's hard to find people that know how to work on the old steel rigs. Motivates me to get back on the saddle and enjoy the ride...

I was taking the cap off my valve of my road bike and the internal valve came off. I was due to…read moreride with my son and brought the bike in. Well, I learned the presta's have two pieces. He tightened it and checked my rear to be Shute that was good too. Also checked and refilled the front. In and out in 10 minutes. Also, no charge. I bought a bike for my son who lives in Milford and was impressed with them. This took it to another level of satisfaction.

They had my bike for two months (this summer) to fix the hanger that broke. Kept calling for status…read moreand all I kept getting was they're working on it. Finally I had it with the wait and lack of communication only to find out that nothing was done to the bike. The annoying part is they could've easily said they couldn't find the part or don't work with the company which is unheard of if you're bike repair shop!! Not sure how they got all the 5 stars but the service was awful shouldn't be in the business

I just had the headliner in my 2000 Jaguar XJR replaced by New England Trims, Inc. They were very…read moreprofessional and made the whole process very smooth. The windshield had to be removed and replaced after the installation of the liner. Lindsey coordinated with the glass company (Roy's) and they got the whole job done in less than 32 hours. They did an outstanding job on the headliner and thoroughly cleaned the interior. They were highly recommended to me by a local Body Shop. AND, I would highly recommend these people to anyone! The only downsides were waiting for an appointment (because they're in big demand), and my wife didn't like the smell of the adhesive after we picked it up. I should have waited a few days before taking her for a ride... All thumbs up!!!

I can't thank matt smith at New EnglandTrim enough. First for the amazing job on the interior. But…read moremostly for correcting an issue that had nothing to do with his work. Matt being the guy he is went above and beyond to tape and protect the roll bar paint in my chevelle. But due to the cage not being prepped correctly the paint came off while I removed the tape. Matt could have told me to pound sand but instead told me to bring it to him and he would repaint the cage. It's really nice to work with people who care about your projects. This has been a dream of me and my dads for years and just as I thought things couldn't get any worse matt swooped in and saved the project. I honestly would never use anyone else but matt at New England Trim. Thank you again you don't know how much we appreciate what you did for us