We were recently left in the lurch by a plumber who was supposed to come in and reset a toilet,…read moreafter initially giving us an reasonable estimate, after the toilet was removed, that ballooned to a $3500 price tag and a new appointment for 4 weeks out. Hilltop came out, took a look, gave a reasonable estimate, came back a few days later and did the job quickly and efficiently. Very happy with the service

The job went fairly well. I am quite satisfied with the work done…read more The only really disappointing thing was that the boss/plumber didn't seem to have read the messages & updates through Yelp.

Informed and no pressure sales people . Good selection and am always impressed with their delivery…read morepeople and overall customer service .

We recently had a heat pump installed and they did a great job…read more I was very impressed, Zack, Denver and Brock were very professional and a class act. The job was completed in just a few hour. They cleaned up after the job was done everything looked great. I would high recommend having Dave's for your heat pump needs.

Recent sewer pipe blockage in my basement on a Friday. I thought I was going to have no water for…read morethe weekend. I called AFC now dba Dead River. Sarah assured me she would have workers call me when they were in the area. Garrett R and Frank called and were there before 1. The smell was overwhelming but they both made me feel at ease right away. They were very respectful of my floors and leaving the door open etc. They worked hard at trying to get the blockage but weren't able too. They didn't just pack up and leave, they referred me to another company , called for me and they weee at my home within the hour. I would recommend both of them in the future to anyone needing plumbing repairs. A very positive experience because of them I will call again.

I've been with Augusta Fuel almost 30 plus years. They have always been a great company to deal…read morewith. They were a much, much smaller company when I started with them. Delivery and service set ups were never a problem etc. Now, I try to order oil online as I do 50% of time and it says service not available and call AFC number. So, the girl proceeds to tell me because I'm not on automatic delivery during cold snap, I can't receive any oil for 4 to 5 weeks out. In December they wouldn't deliver my oil for up to 10 to 14 days because I wasn't low enough.(1/8) of tank??? So, I guess they must have started this conserve process back then. That's what I'm calling anyways. The girl on the phone yesterday tells me 1.) I can go somewhere else till cold snap is over. 2.) can put Kerosene or Diesel in my tank as needed till they can get there. 3.) Or close my account all together and go somewhere else. Which she said some of people were doing. So, I called Linda Ryan to verify and she pretty much in a nutshell said same thing. I asked if there was a shortage of trucks or oil. She said no, just that Automatic delivery people are getting oil first and they want to make sure they are taken care of first. So, I played the "game" called when I was down to a 1/8 of a tank this time so I wouldn't supposedly have to wait 14 days for oil and be told now you have to wait a month or better. WTH? Now I'm going to run out of oil in a week or less until I find a new delivery. Dead River buys them makes them bigger and now they can't deliver when it's cold? They should have a good amount of drivers compared to 30 years when they were a small oil company. If there was such a thing as oil discrimination, I would know what it feels like to be a part of the minority. Very disappointed @NOT VALUED OR NOT AUTOMATIC DELIVERY CUSTOMER!

Possibly the worst phone etiquette I've ever experienced. Called with a simple problem with the…read morefaucets in my shower and looking for help. Was transferred to the service department who answered with "Hello?!", as if they were angry at me. I'm thinking, "Is this the service desk? Who is this? Did I do something wrong, why's he mad?" I explained my issue quickly to absolute deafening silence. The man said "Yeah....You have to get it fixed.", as though I was an idiot. That's why I'm calling you. I said, "right," thinking maybe I hadn't explained the issue correctly. I described the three-handle setup, what was occurring, that I was aware of the stems and that maybe the O-rings or boot were just worn, but I had butted my head against it for a week and needed a professional. More. Silence. Long stretches of nothing. Then a dry and bothered tone said, "Yeah, you need to replace the parts. You can't just 'clean' them. You'd have to call up and order and replace the parts, sometimes the whole assembly........." I said, ".......Right. Soooo...." I mean am I supposed to order this?? If I knew the right part and could fix it, what am I calling you for? I said calmly but confused, "Is it something I can just go to the store for? I looked at the stem, but don't see a model number or brand or anything to get the right size and make. I'm also not sure if it is just that or if the whole assembly is having a problem." The half-asleep, half-bothered sounding gentleman replied with, "You have to have a tech come check it out for you.......Gerber's common........" Okay, are you training me to do your job or are you supposed to help me? So send a tech!! How about, "A tech will have to come out to help you, I can set that up now for you if you'd like!" No, he was halfway through another explanation of, I think, why this is my problem and not his when I just hung up. The entire call had the air of, "Okay, and what do you want me to do about it? I'm just a plumber." I didn't even get to the experience of working with these people because of this awful, patronizing phone etiquette. If this is your business, please get someone half alive to answer your phones in the future so I can even get to the part where I give you my money, which is all I wanted to do.

Great company with professional integrity & experience. After another local company left us hanging…read morewithout showing up for a scheduled appointment on our boiler, I contacted this business in person. John, the owner, not only took the time to explain the options to me, he also advised the specific material he would recommend & why, he also gave me an estimate and idea when he could squeeze us in as we are not customers. Work completed today by Art (a real pro) and all is good. Thank you RJ Energy!

friendly, fast, efficient, professional, expert knowledge and parts and diagnostics Kaleb is…read morehonestly who I call for all my heating needs no jobs to big or to small give him a call you won't regret it!!!

From the owner: Your local heating specialists, our focus here at help on the way is keeping you warm, customer…read moreservice and quality of work is always at the top of our list. We offer sales, service, and installation of LP, NG, and Oil products. Weather it’s a furnace, boiler, space heater etc. we have got you covered! Give us a call at 207-446-1142

I have been lucky to be a long time customer with Augusta Natural Gas. The expertise and service…read morefrom each and every specialist in the company is exceptional. It is so great to talk with Dody whenever I call as she gets all set-up and knows the business inside and out! This year the Annual Heating System Tune-up was completed by Dan R and Anoy G. They had a great partnership in sharing the necessary tasks and getting the system serviced. It is so great to have Augusta Natural Gas experts keep the system serviced and our home safe! Thank-You All!

I called Augusta Natural Gas to get a quote to replace our water heater. A technician came out,…read morestood at the door for less than two minutes, confirmed that the water heater needed to be replaced, and left. He took a few pictures and that was it. He told me he would email me a quote. After waiting, I followed up with Augusta Natural Gas twice over the next two weeks because I still had not received anything. With no response, I ultimately went with another company. That company took the time to explain our options, provided a quote, and completed the replacement that same week. Three weeks later, Augusta Natural Gas finally sent me their quote -- which was approximately double what the other company charged. Then, a few weeks after that, I received a $140 bill for "labor" for the technician's less-than-two-minute visit. I called to explain the situation and try to resolve the charge. Unfortunately, the customer service experience was even more disappointing. I was yelled at, accused of lying, and told not to call again. I remained calm and respectful throughout the conversation and ultimately had to hang up. I understand that companies charge for service calls, but charging $140 for a visit that lasted less than two minutes, failing to provide the promised quote for three weeks, and then treating a customer this way when they call with a legitimate concern is unacceptable. Based on this experience, I would not recommend Augusta Natural Gas and will be taking my business elsewhere.

Ricky Fessenden: electrician and Nathan Langley :technician both did a excellent job on my…read moremitsubishi MSZ-FX18NL install! Great job! Thanks!

From the owner: Dave's World has grown from a small business in Dover-Foxcroft to a leader in Maine's heating,…read morecooling, and energy efficiency industry. Known for heat pumps, Dave's World also provides heat pump water heaters, electric vehicle chargers, water treatment systems, generators, propane heaters, plumbing services, drain cleaning, and more. With a customer-first approach, they offer no-pressure consultations, customized quotes, and post-installation support. Proudly named one of Maine's Best Places to Work and the official heat pump provider for Kennebec Cabin Company, Dave's World is your trusted partner for home efficiency. Dave's World, Awesome!

I would recommend Lakeview Plumbing. On time, very friendly well job done, explains what has to be…read moredone and what he did to fix it. Very fair price on his work.

Brandon provided fast communication, reasonable charge, excellent service, and efficient work…read moreprogress. Lakeview plumbing is highly recommended!