I had a hot water heater installed by them. They were on time they were very efficient and they…read morecleaned up afterwards. Took about 2 hours in the house Very pleasant to work with They have a fixed price for their hot water heater installations depending on job . I paid approximately $1650 which included the new 38 gal hot water heater the labor and disposal of the old hot water heater.

Fantastic to work with. So responsive and great communication throughout the process. The project…read morewas more extensive than expected but we found a way to keep it within budget. Highly recommend the Hilltop team!!!

Never again! "Turned off" to a "bunch of bull" from Turnbull Plumbing. Not reliable or trustworthy…read more I had a 10 o'clock appointment on February 25th to get a leaky sink sprayer replaced, see about installing a new dishwasher , and repositioning a water heater. They didn't even have the professional courtesy to call and let me know they were running late. At 10:45 AM they still hadn't showed up so I called the office. The receptionist offered no apology, just said they were running late. (Duh!!) I replied, so why didn't someone call?? She simply responded, 'I'll get back to you and hung up.' The plumber finally arrived at 11:45 AM with a journeyman, and offered no apology. In fact, he was not a very pleasant or communicative person, although with each thing he looked at, he informed me there was a problem. To make a long story short, what I assumed might be $200, was almost $500. Unfortunately, I was told upfront, their policy was not to give estimates so I took my chances. I had used them in the past, as had neighbors in my condo development and been happy. THIS IS A VERY DIFFERENT COMPANY NOW and not for the better! In hindsight, I believe the 'no estimates' is their sneaky, dishonest way to inflate prices. They seemed to have no problem cashing my check within 24 hours , yet they've refused to respond to phone calls and VM to get back to me with a price breakdown. Not only is this terrible customer service; it's unreasonable and unprofessional. I've waited over two and a half weeks to hear back from them to no avail. Shame on YOU! Andrea D., Bath

Hot water heater started flooding the basement. Called Turnbull Plumbing and spoke with Becky…read more She sent John and Basil out to fix things. 3 hours and a new hot water heater later, I have hot water again. John even had the patience to deal with my pain-in-the-butt home repair warranty company so I could get re-reimbursed. Fantastic response and service!

John Knowles (d.b.a Forest Brooke Plumbing and Heating) was hired to replace my boiler and hot…read morewater tank in November of 2022. fast forward to March 2023: Upon feeling there was a gross lack of transparency and I was being misled by John who refused to deal with me, I call the Consumer Protection Agency who informed me I should have the state inspector come out to inspect John's work. Upon inspection FOUR various code and safety violations were found and the work must be redone, as per the state. 1-4 per state inspector 1.) Oil drum in the house unsafe and the inspector told me NOT to get oil. It can blow. It has to be replaced and , as per code, was to be done during install but John decided to cut corners and obviously put us in danger and now we can't order oil ( it's cold) til he get it all replaced. 2.)Direct Vent pipe ( which gets extremely hot) installed on the wood rafters and clearly against code and manufacturers recommendation. 3.) John did the electrical work himself and he is not an electrician when questioned he told me he was allowed to do HWT electrical. not true. that has to all come out as well and be redone at John's cost. 4.) Never pulled the required permit. So this is just what the state found. I was also not able to file my own rebates. John wouldn't provide the receipt. Took the rebate into his $22,279.00 Quote. teahouse that's right. OVER TWENTY TWO THOUSAND DOLLARS. The attorneys are helping with the later. So I was grossly overcharged for work that has to be redone and gone over by TWO inspectors now. and the kicker, Apparently he has a Master over him who is to be overseeing his work. found that out from the inspector too. well EDWARD L CURTIS was NEVER on premises.

BUYER BEWARE! RUN TO AN ALTERNATE OPTION!…read moreSeveral safety violations. He stated that there was no inspector to check his work but there is (and apparently he has a master that can check his work too) and if he has done work for you already then I suggest you have it checked by the state inspector lest you end up in a situation where the inspector says if you get oil your house may explode due to the safety violations left by John. He just opened his own company, which is this one, and in my opinion he has taken on more than his skill level currently supports. He also completed work he was no licensed to do but didn't want to hire an electrician so did it himself, another violation. He installed the wrong vent system (after he condemned my chimney which i question now if that was appropriate) and it's too close to the floor so that could catch fire according to the inspector. It takes a bit to go to the review board but his violations will show up on his license soon so this isn't just BS, call Paul Moody (heating) or Michael Day (plumbing), who are the inspectors in this area, I'm sure they can advise of his violations and yes the violations are from both his licenses bc he messed up so bad. Overcharges on all products and services. After checking prices on what he did there are several thousands of dollars that cant be accounted for and he refuses to give receipts or the accurate rebate amounts he received from my address after being told that i would do any rebates on my address or my equipment and still refuses to give any info. Lacks communication. Doesn't answer messages or questions or provide requested information or documentation. If he says he will provide something he just doesn't.

My sump pump stopped working and my basement was filling with water. This resulted in my furnace…read morenot working on a day when temps were in the teens. Brian arrived within one hour of my call and managed to get everything operational. He saved the day!! Many thanks, Brian!

As newbies to Brunswick we breathed a sigh of relief to meet Brian - he knows his plumbing &…read moreheating. He did a nice job with our - list for the plumber! ................arrived on time, gave us the price & worked his magic. Nan & Jerry Bigelow

Rowdy installed a new water heater and serviced a furnace in a very tight space and did a fabulous…read morejob. Cost and service was awesome. Would use again!

We had an emergency call to Rowdy, first time using him. He called back promptly, within 30 min…read more and even came out at 7:30pm! We had a water leak from our Renai on demand tankless water heater. Our daughter accidentally bumped into the fitting. Very reasonable, quick work and highly recommend!! Thank you!! The Wood Family!

We had a problem with our well and called Quinns. it was early on Christmas Eve, so I left a…read morevoicemail, but got a call back 10 minutes later. Their employee, Finn, came out and diagnosed the problem, but because the next day was Christmas, Quinn and his assistant, Skyver, came back on December 26. They pulled the well pump, replaced it and fixed the outdated wiring. They were professional, friendly, got the job done quickly, cleaned up after themselves for a very reasonable price. I would definitely recommend Quinn's, and will call them for any of my future plumbing needs.

Great service, on time for the appointment and friendly. Will definitely use you guys again!read more

Excellent customer service, gave me a call right away. Worked with my schedule to find the best…read moretime to do the repairs. Quick, efficient, friendly and Adam did a great job. Looks forward to working with Maine Drain busters in the future.

Very quick response to initial query. Asked for a number to arrange an appointment. He promised to…read morecall, three days ago. Just disappeared.

Neil Chesley is a rare breed...good, experienced, up to date with techniques and equipment, and…read moreresponsive. He is extremely knowledgeable and tackles any plumbing issues with expertise and efficiency. He is honest.. he does what he says he will do. A phone call to him is answered or returned quickly (seriously) and the work is done fast and completely. He has been my plumber for years! Highly recommended.