Cute dresses and larger selection of dresses. Ana, the sales associate that helped my daughter find…read moreher prom dress, could not have been more helpful or wonderful. She made a special experience even better! Thanks Ana! I hope this makes it way to the bosses, because this girl should be recognized!

Extra thank you to Anna, she spent an hour with me trying dresses on for prom and made me feel…read morebeautiful. Never once did I feel rushed, and the service was kind and comforting. Anna found me a beautiful pair of pink heels to match my hair, which was the perfect touch. Im so glad I was able to find something nice and get it tailored in one place!

Love this brand! The customer service here is awesome and so are the deals. Located in the East…read moreTowne Mall

Went in to install rain x windshield wiper at Walmart super center #2335.Automotive technician Leo…read morehelped me right away.2 minutes later windshield wiper was installed.Made my day.It's employees like Leo that bring the spirit of Christmas to life.Really appreciate it Leo! Merry Christmas and Happy 2026. Sincerely, Thomas M.Pfeifer

We stopped here to use the charging station. While here we used the bathroom (decently clean),…read morepicked up some snacks (okay selection) and beverages (lots to choose from), and used self checkout (very busy, all stations working). No People of Walmart incidents. Didn't have any interaction with employees, and nothing of incident to report. Thanks.

Small selection. The cost of everything was alright.. I got greeted and shown one shirt, that's…read moreabout it

Woke up early to drive to this Windsor because Google maps and the mall website said it opened at…read more10 am, just to get there at 10 am to find the gate still down and a small hidden piece of paper on the side that says they don't open til 11. We were on a time budget and didn't have time to wait an hour just for it to open. Very very disappointed with the lack of communication online, it seems like it would be an easy thing to adjust... pure laziness...

A few months ago I bought a guess winter jacket from you, Im on SSDI and had to put the $50 jacket…read moreon layaway, I did this at the 2025 Zeier Rd Madison WI store. Within a few days the zipper on the jacket broke. So I went back and bought another jacket. Well yesterday the zipper broke again, I reached out to your corporate office and explained m situation, they told me to go to the store, explain the situation and have the jacket exchanged. So I went into the store, went up to the counter and asked for a manager, a tall white woman with brown hair told me she was the manager. I explained the situation and she told me to go get another jacket and they would exchange it. So I did, when I went back up to the counter she started making up all these excuses why she couldn't exchange it. At this point I told her to use my phone number and look up the 2 different purchases I made for the jacket. She started lying and told me that your HR department cleared all the receipts which I know for a fact is a lie. Then another woman, a hispanic manager came up and humiliated me in front of at least 6 people. She touched the jacket and huffed, well its worn, OBVIOUSLY IT WAS WORN. Then they both refused to give me my receipt OR THE zipper that broke off my jacket. I was almost in tears to I left, I went out to my car and called your office back and the woman said someone would call me back and no one did. This is so far out of line! I don't have a winter jacket now and it's the middle of January in Wisconsin. I want the coat exchanged and these woman need to talked to about how to handle situations like this. THIS IS BURLINGTON COAT FACTORY! Not Rodeo DR ! The way I was treated and left without a winter jacket is appalling.

First time in a while I've shopped at Burlington. I had a question on some items I wanted to buy…read moreand I asked a worker she called her Manager Belinda, the rudest person I've ever meet I just asked a simple question no need to be rude. I Don't know why they advertise great customer service when their employees are Rude.

I don't even know where to start but this place and the girls that work here are a joke and the…read moremost uneducated when it comes to fashion and quality education. They have none. I have heard they discriminative and unless it's brands they like themselves they don't take them. I dropped off a box of designer name branded clothes. Mind you NEVER worn and in beautiful condition. I expected something back, however when I came back they said nothing was going to be bought due to 'wear and tear' again NOTHING has been worn once and was in MINT condition. The problem here is they said that, however when I looked at what I brought it. They DID NOT EVEN LOOK AT IT. The clothes were still neatly folded and placed exactly how I dropped it off. So what happened was these little girls didn't look at anything I dropped off, didn't even try. Wasted my time. When I dropped off a box of DESIGNER shoes they gave me a huge attitude again. They made a big deal about me leaving another box. I was met with disrespect and attitude. When I asked about my clothes they laughed and said nothing. So not only was my time wasted. These little girls were rude, disrespectful and undeserving. I wasn't going to bother, however I was told by some people they would take these brands! So I tried. Another note is I actively saw a girl tag and price items from a name brand that were counterfeit and fake. So you people can take fake name brands, but not actual name brands is WILD. From someone who has worked in fashion and knows stitching and quality and proper pricing and who also works at a location similar to this. You lied. You scammed. You wasted my time. You did not look through anything I gave. You are lazy. You are incompetent Most of all uneducated in fashion. Stick to your knock off lulu lemons. . This company is and always will be a joke. It's not even thrifting. I've seen wear and tear and they take that too. You sell over priced rags.

I would give zero stars if I could. They didn't buy any of my friends fashionable clothes and she…read morehad high branded stuff but yet looking at their clothes they have some stuff that wouldn't even be bought at goodwill. Also the staff was really rude and they all looked like they were 12 years old. No manners

What a great concept and even better that it's a woman-owned business! They're particular about…read morewhat they take in, but I appreciate that they prefer the best of the best for their customers. Their organizational standards are excellent, and the team is always willing to help with smiles on their faces. I know I have choices in how I choose to sell items from my wardrobe, but I often choose to sell to Style Encore because of the simplicity of the process and the end customer that I know will appreciate what they buy. Great work, Diane and team, for your continued business ethic and for keeping things out of landfills and in the ecosystem.

I have recommended Style Encore in the past, but I have to say that 1) Their clothing selection,…read morewhich is supposedly fashions no more than two years old, is a joke. I have seen really worn/outdated items there repeatedly. Personally, I don't get their two-year cutoff for clothing. They sell a lot of very used items that aren't nice-looking at all (and should be lower priced at St Vinnie's or Goodwill) but refuse to look at mint clothing over that two-year mark. Yet they like to call themselves "sustainable"! Joke is on us, I guess?

beware of buying fine Jewelry. poor quality products and they stand by only a 60 day return/refund…read morepolicy. I purchased a warranty with a 14k gold chain, associate would not even assist with gaining warranty information and provided poor customer service for sure.

I am very disappointed with JCP's customer service policy. I bought a 10K gold men's necklace on…read moreSaturday (12/09/2023) in one of the stores and didn't adhere to their guarantee plan. Today, after exactly 4 days (12/13/2023), I went to position my pendant and opened one of the links on my chain. I went to the JCP store in Madison - East Towne Mall to request an exchange of the product, considering that it had only been 4 days and was not misused. Considering that I did not adhere to the warranty plan, so they refused to exchange the product or cancel the sale. This was the worst service I have ever received as a customer. They sell a product of poor quality, and when you just ask to exchange the product, they ignore you and don't treat you the way a customer should be treated. I don't recommend buying anything from this store; they don't put the customer first, which shows how bad the company is, in addition to having products of poor quality, especially gold jewelry. Be careful when deciding to purchase anything at one of the JCP stores. Look for other, more serious stores that recognize the value of a customer. Remember, you will only understand what I'm saying when you need customer service.

I like this location because the staff are all really nice and this place is clean/tidy, and always…read morefully restocked. Check out their clearance sections, best deals in town!

I love the customer service, they treat me very well. my only issue is that it is so hot! I've…read moreheard other customers complain about it. This makes for an uncomfortable shopping experience.

I used to love this Target and the people who worked in the service center. I would go out of my…read moreway to come here for the great energy and positive environment. I went to the store for the first time in a while and interacted with the rudest manager, watched her completely ignore her employee who talked to her and then heard another manager on a walkie talkie be incredibly rude while the check out person was helping me. What happened?? They used to have a happy go lucky kind of guy who was so nice and welcoming rather than scolding and biting managers who degrade their employees. There are still great people who work here, but the managers and the vibe of the store and customer care went from the best in town to the worst. I was so sad to see miserable employees who used to be happier. There were piles of stuff around the store blocking displays, Black Friday prep I imagine? It was not like that in years prior. I ordered at Starbucks and it took a pretty long time to get a tall latte, I really don't think I'll be back to the store as a customer -- the managers are driving people online and killing the store. I might as well go to Walmart with lower prices.

Apathetic. Especially for drive up/pick up orders…read more They'll fulfill one of many orders and expect you to return another day to get them or walk in to buy. Y'all that defeats the point of order pick up. Geez Louise.