The food is usually on point here. Can't go wrong with my garlic pepper, lemon pepper or honey garlic wings and I always go extra crispy. Xio is the best cashier I know she gone make sure my food is right, I'm so glad she's back! read more

I've given up on this place. You have to toast the bun for the Philly folks. Otherwise it turns to mush and it can't be picked up. Also the little girl at the front counter has no customer service skills. No hello, no thank you, nothing. Adios American Deli. read more

Ordered wings to go. They were ready in minutes. The Buffalo sauces was a little on the vinegar side, however, there was a ton of it, the wings were swimming. Overall, a solid experience for my first time at an American Deli. read more

Order from here on the regular but tonight the wings SUCKED!!! They were the size of a baby chicken, lacked sauce... looked like somebody could have cared less about what they were delivering. Rip off. read more

Food is good customer service sucks. Cashier was on her phone whole time and wasn't very pleasant. We all have issues though.....at least the food was fresh read more

So every time I go into this establishment there is a price hike. At this point you can safely say that what you pay does not in any way equal what you get. Some how they've managed to find a wholesaler who sells them the smallest and tiniest wings possible (see picture) on the planet. If these wings were really part of a real chicken, the chicken must be in the NICU severely underweight. They've gotten my last $16 dollars!! Don't patronize this place unless you like getting robbed. read more

American Deli - Miniature wings - Fast Food Near Me - Buford, Georgia

They change cooks so the one thing that was good for me, the cheesesteak, is no longer good. The old cook would kind of fry the bread and he made sure the meat covered all the bread. We'll, what used to be no longer exist. The food in Georgia, in general, is not good, so when you find a spot that has decent food--then they change for the worse, it's very disappointing. read more

American Deli - Cheesesteak with everything plus jalapeños! - Fast Food Near Me - Buford, Georgia

This place is sooo good! My family and I visited while traveling for some food, because we don't have one where we live. I can say this place was super good and clean. I haven't ate here in yrs, and we enjoyed it. read more

American Deli does a good job overall! The food is consistently good and the prices are reasonable!

Customer service here is a 5, for sure. The gal behind the counter was so nice and helpful. When I asked her what was in their garden salad, she turned to the fellows in the kitchen and rattled off everything that they had that they would put into it, and unless it was a mistake, the salad turned out to be GIGANTIC. It was also topped (not per my request, so I plucked it all aside) easily 1/3 lb. of slices of deli ham and turkey - hey, they became leftovers on a sandwich at home the next day, so no complaint there. The restaurant was clean and well-stocked, especially the condiment station. I'm a sucker for little, clear cups with lids that I can fill with sauces to mix and try. It made my rather boring medium wings jazzier, having all of those saucy choices. As mentioned in a different review, the chicken tenders were really, really dry. (Sauce rescue.) The fries were good - a mountain of crinkly potato nom-noms. A nice simple place with a reasonably priced menu, I'd be happy to return for lunch again. read more

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I got the Philly cheesesteak which was perfect. Crinkle fries were soggy and definitely could have been cooked longer to make them crispy.

I had the crunchy shrimp combo and it was straight fire, And the Guy Ray was very helpful and made sure we enjoyed our food. read more

American Deli - I had the crunchy shrimp combo and it was straight fire, And the Guy Ray was very helpful and made sure we enjoyed our food. - Fast Food Near Me - Buford, Georgia

Food is always hot and fast service when I go ! Never had a complaint with this location

They could be a little better. Either the wings are too soft or too hard and I can't even eat it. I'm a big fan of their sauce so most the time I just purchase sauce and get wings elsewhere. Their service is fast and good. It looks like any other American deli on the inside and they have outdoor seating. read more

Everything was clean. The food was fast and the people was awsome. I love their food and come here every week for there wings or phill. Love it. I take off one star because the food a little more expensive than other place. Again thr food was good and wings are delicious. read more

American Deli - Fast Food Near Me - Buford, Georgia

Fast and convenient spot. Food is great and staff is fantastic! Wings are the best here compared to other places I have been to.

If you want something other than the regular fast food, go here. I like their wings and I love their fries. Look at their menu and you'll see what they have. There isn't alot around here, so we go here when we don't want McD, BK, etc. I do like their wings. read more

***Updating my review because the manager took the time to call me and apologize. I definitely appreciate that, and the food was delicious so I am going to change my rating from 1 to 4.*** I called and placed an order 20 minutes before closing, there were no issues placing the order, I live 15 minutes away so I got in my car and drove straight there. I got there 5 minutes before closing, paid for my order, then while I was waiting, I was told next time, I should place my order sooner because they were almost closed. I was completely confused, there were three other customers also waiting along with me. I felt totally disrespected, and embarrassed. I was singled out for not reason. I don't normally frequent this location, even though it is closer to my house, and I never will again. If it was too close to closing they shouldn't have taken my order, that's not my responsibility to manage your business, you took my order, I got there before closing, as I'm writing this I'm still lost at what the issue was, especially since there were other people picking up food with me, at the same time. I haven't tasted the food yet, I'm sure it's good, but the quality of service will make me never return. read more

I ordered a 10 piece wing with shrimp fried rice as the side . Without telling me, they decided to make it a full order of rice with a side of wings , making the price higher of course . When I said something I was told I wasn't clear and my issue wasn't resolved . I won't be returning since they want to be money hungry . Food was typical American deli though. read more

The service was awful, they had my food waiting on the side and got cold. All while the cashier who had a nasty attitude stood there and did nothing looking at me. My food was cold, I waited 40 min and it was a call In order. After telling them countless time what my order was they for some reason refused to hand it to me. The cashiers were rude and unhelpful. Better off going somewhere else. read more

The guy at front counter has a nasty attitude he forget to give me ranch dressing for my salad and wings I come back in for my dressing the lady ask me what I ordered, and I inform her she acts as though she wasn't going to give me any so I ask the front counter guy and he says calm down this is the second time this guy has an attitude with me for nothing when I'm calm he must don't like black people because like I said this is the second time I want b coming back. read more

I can't lie. I'm confused as to why the ratings are so low here. Every time I came I have had great customer service and my wings are always fresh! I used to get wings from Philly Bistro across the street and they are not even on the same level! American deli hands down has the best wings in the Hamilton Mill area. I order ahead and pickup food for my family from here every 2 weeks and the quality hasn't changed in the past 6 months! read more

Them homies are very hostile on the phone and don't have they act together when I called the first two times they were taking the order inside and not talking to me . Then when they finally awnsered they said what you want! Got me messed up. read more

Ordered a Rueben and fries for delivery. So disappointed, the reuben looked nothing like the pic or description. No marble rye bread, looked like jewish rye. One slice of meat did not even cover the whole sandwich, No sauerkraut and minimal thousand island dressing. The bread was partially toasted. Will go else where for my reuben, read more

If i could give this place no stars i would. The owner of this location is completely rude! I've had personal experience in working there and it was the worst job I've ever had! First of all, their was bugs roaming around the back area where the food was and in one case i saw a bug in the seasoning salt which stayed in their for a while and was still being in use for the customers! The way they made the tea and fruit punch was weird because they literally put the pitcher on the floor and poured water in it then mixed it with no gloves on or nothing! The rice and chicken would literally just sit out all day without anything covering it! The reason i say the boss was terrible because she was shady and horrible at communication! And their have been plenty of times where she " forgot" to pay me my hard work earned money! read more

Do Not Eat Here ..... run! Terrible experience.... We ordered our wings crispy with light sauce and received super wet and soggy wings. When we told the owner she very rudely said "that is what you ordered and we will not make them again". The owner also refused to give us a refund but changed her story after I threatened to call the police. read more

This location is a joke. When they first opened my wife was paying with her credit card, tall oriental gentleman ask her if it was a EBT card. We both laughed and just left without the food for the simple fact he ask that. Guess we looked to par to be using one. Second, I just visited this location again tonight at 8:25pm, and the guy at the register stated we only doing wings were getting ready to close. I replied you close at 10pm and its 8:25pm. Then an older oriental guy comes and say no customers so we cleaning. I replied well I'm a customer, well at least I think I am. I laughed and walk out. Go across the street to Philly Bistro next to Verizon. Good food and good service. This place won't last a year on Hamilton Mill. read more

I got honey garlic and wet lemon pepper wings. The honey garlic was not garlicky at all but the honey portion was delicious. However I don't recommend the wet lemon pepper wings. They tasted very artificial and the sauce was that of slightly melted jello. Overall the honey garlic wings were more honey than garlic but delicious. The wings (certainly the flats) were juicy and really meaty!! The staff was also very nice and the service was REALLY fast. Also the prices were great. I would go here again for sure. read more

First time ever visiting this establishment and didn't want to go in but I called ahead 30 min earlier for pick up. Upon arrival I waited in line. Once it was my turn I told the cashier I had a pick up, gave her my number and order and she proceeded to wring up $30 for a $8 order. I repeated my order and told her the price was incorrect, she fumbled on the computer and kept wringing up the wrong order (I just wanted 10 pc. wings) and then when I corrected her she started to talk about me in Spanish to cashier #2. I understood every derogative word and slur she called me. Given the racial tension, COV-ID social distancing and already impatient crowd, I graciously decided not to engage and to cause a scene. Instead I waited..for my meal another 20-30 min while people who came in after me got their order. Again, I did not cause a scene, just noticed the very different interactions with customers of different races. She said have a good day to all. Finally, when my (wrong) order arrived, no pleasantries for me.... I will reach out to management to discuss their customer service and equitable practices. 1 have 2 (working on 3) degrees, but I worked in fast food in high school and never have treated anyone like that. UNACCEPTABLE. Hamilton Mill management, please work on retraining your employees on racial biases and equity in service to all. read more

Food is good BUT my order was left off of a to go order. I had to drive back to get it. Requested my money back and they refused. Asked for a manager and I was told there was not one. Will not be back simply because of this issue. read more

Hamiliton mill rd buford, ga location I am only giving 2 stars because the lady behind the counter was very nice and as helpful as can be UNTIL... I needed a refund. I placed several orders at one time. The lady at first said she would help me to my car.. then she changed her mind and said sorry I cant help nomore we got busy (which was fine no worries) so I grabbed my drinks and put in my car.. then went back for the food and grabbed everything that was on the counter and then the lady said have a nice day... as im driving back to work (15 mins away I may add) I get a call that I forgot a bag.. I just asked for a refund on that food as it was their mistake.. they had that bag of food behind their counter (which they admitted to) so after refusing to refund I told them I do not even want the food anymore and by the time I pick it up and get back my food will be cold and gross... so she offered to make new food but WILL NOT REFUND... I get back in there and im just so annoyed the food isnt ready yet and so I said listen I just want my money back...she said no you said make new food on the phone ( i only said ok to that because they didnt give me a choice) needless to say I will NEVER go back. I am outraged!! ... also, when I demanded a manager I was told that NO manager was in.. really a whole business is being ran with no manager???!!!??? read more

Very good! I ordered a Philly cheesesteak, 5 wings with the honey garlic sauce and fries. All really delicious...I like that they have a wide range of items on the menu like gyros, fried rice, wings and burgers. Lots to choose from...I'll definitely be back to try some of the other wing sauces! read more

I had heard good things about this restaurant and decided to take the family for Sunday lunch. We appeared to be the first customers of the day and we were greeted with a warm smile and good service. The girl at the register knew the menu well and gave me some honest feedback about what she liked and what I should avoid. I decided on the cheese steak. I have been eating cheese steaks from the Bistro across the street for a while and love them. The American Deli was a delicious alternative with pricing that was about the same. I will definitely come back to have another cheese steak or maybe the Ruben which my son devoured. Great first visit. read more

On my last visit I had what felt like a piece of sand in my food. I had the chicken philly and fries. I did not complain and just threw the other half out and left. I was a regular and now I will not be back. read more

This place is a weekly stop for the fam. Love the wings! Love the Philly! Love the fried rice! Very consistently delish. Staff has always been good to me. Oh and the Fruit punch is definitely better than average Yumm. read more

Food is good but they overcharge you on sales tax. They are in Gwinnett County which is 6% sales tax and they charge 7%.

I do not recommend the lemon pepper wings. The wings are small and overcooked. The sauce was unbearably strong. The kids chicken tenders were also dry/overcooked. read more

We love this place! They have the best wings in town! I can't wait to try their burgers and sandwiches. Oh, and the French Fries are Awesome! Not to mention that they are very friendly here. read more

I had heard good reviews about this place on Facebook so we gave it a shot. The portions were huge and the food was cooked fresh and served hot. We have now been several times and each time the food impresses us and we can't wait to try the rest of the menu. The employees have all been kind and knowledgeable and they all seem very happy and proud to work there. We will absolutely be back! read more

This is the worst food. It was to salty and the wing sauce was disgusting with a nasty after taste. The service was good and the people are nice but that is not a driving factor to make you return if the food is bad. read more