This company was assigned to us by Adams Van Lines. Miami, Fl. I cant comment on anything except our move and the crew that did it. They were the most unprofessional and least knowledgeable crew we have ever encountered. We have used companies that moved us from coast to coast 8 times in the last 25 years and have never seen anything like this. Once you have the movers there, nothing can be done but go with it. They were sloppy and careless beyond belief. The temps they hired to help were horrified by the crews lack of professionalism. There was considerable damage done and as they removed antiques they broke them and informed me they were already damaged. I even gave the Driver, Jose, $500 cash in hopes it would encourage him to do the right thing. I am sure he will report that to the IRS as I will claim the expense. When I called the company office they told me I should increase the insurance coverage? What? and they wanted over $4000 to up the per pound coverage. They told the office we could not get to the destination on time and that we wanted an extra day which was a lie, we got there a day early. Even the temp crew at the destination said the same thing about the unprofessional crew sent by American Central Moving to transport. Yes the contract is per pound for damage as opposed to assessing the value but carelessness and negligence like sticking a glass shelve unwrapped into a box with books and the like, yes broke it. $18. try getting a custom piece of glass for $18.00. So beware, especially if you use a broker that even has a good reputation because you are then at their mercy with whomever they assign your move. Fortunately this kind of recklessness changes the options we can pursue in spite of the contract. read more